WOLFPACK DIGITAL

BACKGROUND

Please describe your company and position.

 I am the VP Product of a publishing company 

Describe what your company does in a single sentence.

We make incredibly personalised stories and books, that make your loved ones feel extraordinarily special

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wolfpack Digital to accomplish?

• Ship the foundations of a better repeat customer experience
• Understand how, as a business, we can work effectively with outside agencies

SOLUTION

How did you find Wolfpack Digital?

Referral

Why did you select Wolfpack Digital over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Referred to me

How many teammates from Wolfpack Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development and delivery of: 

• New authentication pages / templates across multiple languages and locales. 
• New sign up and sign in pages across multiple languages and locales 
• Social login via Google and Facebook 
• A redesigned order confirmation page 
• A redesigned "My Account" area for customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of said new features. Quantifying value of features through KPIs specific to features, such as (but not limited to): 

• Ease of login / sign up 
• Decrease in customer service contact ratios 
• Increase in customer self-serve 
• Propensity towards repeat purchase (long-term indirect KPI)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wolfpack Digital was diligent and responsive. They were able to complete all of the work we set out to do. Items were delivered as on-time as could have been expected based on other variables out of our and Wolfpack's control.

What was your primary form of communication with Wolfpack Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good support, good relationship building.Strong development.

Are there any areas for improvement or something Wolfpack Digital could have done differently?

It took a bit of time to warm up and feel part of the team, and feel comfortable proactively communicating in slack for anything that was needed. Part of that is on Wonderbly - we had a lot of intersecting, large projects, which prevented us from hitting the ground running.

BACKGROUND

Please describe your company and position.

I am the Senior Digital Producer of August Jackson

Describe what your company does in a single sentence.

Experiential events, communications and digital projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wolfpack Digital to accomplish?

• Develop a partnership and collaborate on an App build

SOLUTION

How did you find Wolfpack Digital?

Online Search

Why did you select Wolfpack Digital over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Partnering on a project from start to finish, Wolf Pack Digital was engaged from the start by supporting the pitching process. They supported the pitching of certain gamification elements to the end client, by providing research on AR/VR, gamification tactics, estimating, timeline planning, etc. Wolf Pack Digital's attention to detail during the development phase and their project/relationship management are stellar. 

They delivered a mobile app, on time and budget, for IOS and android. It was developed to spec against our design and they supported the onsite activation. We are already working on another App for a different brand that utilizes social gamification tactics to drive content engagement. Points systems, rewards, community newsfeeds, leaderboards are among some of the tactics used to drive content engagement and knowledge retention. 

I have plans to bring them in on a few other projects as well. I believe the key to great work and innovation is building partnerships. That is why we call Wolf Pack Digital our partner, and not a vendor.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of assets outlined in RFP on time and on budget, with a high level of attention to detail and fostering of an open, collaborative relationship.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was very impressed by Wolfpack Digital's project management. Our field of digital activations in experiential events is very niche and I have worked with other developers who do amazing work but have less then stellar project management skills.They provided visibility and transparency into their workflows and kept us updated on progress throughout development.

What was your primary form of communication with Wolfpack Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to collaborate and attention to detail, particularly in design.

Are there any areas for improvement or something Wolfpack Digital could have done differently?

Not yet from my experiences. I only wish they were US based.

BACKGROUND

Please describe your company and position.

I am the CTO 

Describe what your company does in a single sentence.

We make content, products, and experiences to help people live a bucket list life full of adventure and growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wolfpack Digital to accomplish?

• Build an iOS app
• Help us figure out what to build

SOLUTION

How did you find Wolfpack Digital?

Referral

Why did you select Wolfpack Digital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Wolfpack Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An app to create and share bucket lists and track where you have traveled in the world. Key deliverables include:

• iOS app
• Admin panel.
• Bucket lists - create, update, delete, share
• Passport - locations and dates Passport 'stamp' creation
• Profile - login, logout, create, reset password

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• iOS app shipped No (or low) bugs Tasks completed Designs completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver on time. They communicate well. They are extremely responsive to needs, while still giving input and trying to guide to great outcomes. They estimate how long things will take and try to hit those estimates. Extremely competent.

What was your primary form of communication with Wolfpack Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really care about being a great partner. They communicate well, great English. Their team is easy to work with. They deliver what they said they would.

Are there any areas for improvement or something Wolfpack Digital could have done differently?

I wish there was an easy to access 'total hours spent' project tracker. They are adding that to their project tracker after I asked for it. :) Occasionally I felt like things went a little slower due to us not having a full time design resource, but it was cheaper, and we were slow on things on our end so it worked out.

I wanted a prototype on my phone earlier, but I didn't know I wanted it earlier until I had it, so not really Wolfpacks fault. :) Maybe in the future ask the client if they want a super rough prototype in a few weeks? but of course hindsight is 20/20

BACKGROUND

Please describe your company and position.

I am the CEO of Generate QR Code

Describe what your company does in a single sentence.

Our website sells dynamic qr code subscriptions and offers free static qr codes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wolfpack Digital to accomplish?

• We set out to create a website that would serve as a QR code generating platform, combining both aesthetic appeal and user-friendly navigation. Our goal was to provide an intuitive experience that would cater to a wide range of users while maintaining a visually attractive design to enhance user engagement.

SOLUTION

How did you find Wolfpack Digital?

• Online Search
• Clutch Site

Why did you select Wolfpack Digital over others?

I was seeking a development team based in Romania

How many teammates from Wolfpack Digital were assigned to this project?

My primary points of contact were the product owner, account manager, and design developer. However, I had the opportunity to collaborate with an extended team of over 10 talented individuals from Wolfpack Digital, who offered their expertise and skills.

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a robust and efficient QR code generation system that enables users to input desired information (e.g., URLs, email, contact details) and generate corresponding QR codes. This system also supports customization options, such as QR code size, color, and format. The website required appropriate technologies and frameworks to ensure compatibility, performance, and security. This includes front-end and back-end development, database management, and system integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They successfully developed a fully functional QR code generating platform that, in my opinion, is visually appealing. Additionally, they carried out thorough testing and continue to provide valuable maintenance and support services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured that the project was completed on schedule. They displayed a solution-oriented approach, proposing effective strategies to navigate the challenges that presented themselves throughout the development.

What was your primary form of communication with Wolfpack Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

During my visit to their headquarters, I observed that their team consisted of young and highly knowledgeable professionals who not only possess expertise in their field but also know how to maintain a fun and enjoyable work environment.

Are there any areas for improvement or something Wolfpack Digital could have done differently?

Though no company is perfect and there's always room for improvement, the minor areas for growth were outweighed by their commitment to deliver results.

BACKGROUND

Please describe your company and your position there.

Our company helps connect insurance shoppers with insurance providers. I'm the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We built a prototype of our application on shared spreadsheets and had worked out most of the key processes that were needed, and we reached out to Wolfpack Digital to translate what we had built into a web application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew we needed a development team that not only could meet our business process requirements, but also had the capacity to make a beautiful and intuitive UI and UX. I spoke with their team and met one of their developers, shared our business processes, and over a few meetings, I gained a confidence that this team could meet all of our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used PostgresSQL, Vue.Js, and hosted on AWS. This was developed on a staging server and we were updated with each new release. Wolfpack Digital took and incorporated all of our feedback. They maintained a patience while many processes and interfaces required several rounds of development, feedback, development, feedback, etc.

How many people from the vendor's team worked with you, and what were their positions?

I believe we had 4 developers at our peak. We also had a dedicated designer and project manager, which was very helpful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our primary concern was that our development team would actually get the project across the finish line and launch. We have heard many stories where projects were abandoned midway through. If that happened to us, it would have been completely devastating.

I was assured at the outset that Wolfpack Digital would see this project through, no matter what. There were challenging and frustrating times for sure, which is probably true for all projects, and I am happy to report, that Woflpack never wavered in their commitment to me to make sure this project was completed.

Describe their project management style, including communication tools and timeliness.

Wolfpack Digital made use of video conferencing, design software that we could comment on, and access to the staging site so we could also do our own QA, (in addition to their QA team). We had sometimes 2 meetings a week. They were always on time and always had something to deliver.

What did you find most impressive or unique about this company?

They didn't give up, no matter how hard or frustrating the process was. They also really care about the quality of their work and they have a pride in their work that shines through.

Are there any areas for improvement or something they could have done differently?

I think everyone wants their project done faster, and cheaper. But getting a functioning and well designed project is what really counts.

BACKGROUND

Please describe your company and your position there.

Novum Bank Limited was incorporated and licenced to operate as a credit institution. The bank licence provides a broad range of banking services. The bank has two lines of products, card/store value and micro-lending. I am the product owner for the credit cards project, being in charge of the development and delivery of the product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We started the collaboration with Wolfpack Digital for the native mobile application on iOS and Android. The goals were to launch the MVP of the mobile app for the credit card product on Q II of 2022 and to continue with the development and release of the rest of functionalities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have done a market research to find out the best companies that offer mobile app development and we chose this vendor based on their past projects and their experience in finance products.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings to discuss the scope of the project based on the requirements and wireframes provided by us. Wolfpack team started with the design and after it has been approved by the bank they continued with the app development which started with iOS and followed by Android.

There was a close collaboration between the mobile team and the backend team from Novum, including weekly meetings for discussion technical implementation and demo meeting. The MVP was launched according to the planning and the work continued for the rest of the functionalities as push notifications, device enrollment, analytics, etc.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager has been assigned to our project who has coordinated everything (the scope of the project, the communication, etc) in a very efficient way. There was a designer who created all the screens and took care of the user experience. For the mobile app development we had worked at the beginning with two senior developers (one for iOS and one for Android) and after that other two junior developers have been also assigned. An account manager has been also assigned.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have launched the product and it is being used by our customers. The development is still ongoing for new functionalities which require a lot of work and a good collaboration between the teams.

Describe their project management style, including communication tools and timeliness.

The communication has been very effective, including weekly calls, direct conversations on Slack and emails. The Wolfpack team was really involved in achieving the goals and provided all the necessary technical support. In all the timelines have been reached and everything that has been requested was delivered.

What did you find most impressive or unique about this company?

They have understood the project needs very fast and always came with the best solutions. Also the management is very good.

Are there any areas for improvement or something they could have done differently?

Everything went very well.

BACKGROUND

Introduce your business and what you do there.

I’m the COO and CTO of Equality AI, a SaaS startup focusing on machine learning development tools for healthcare scientists.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Wolfpack Digital?

We wanted a full stack development team to help us with custom software development based in Microsoft Azure.

SOLUTION

What was the scope of their involvement?

Wolfpack Digital is helping us build a web and cloud-based application for machine learning development. Their team will also provide support for the platform, which will eventually phase out.

Regarding functionalities, the platform offers a cloud-based development environment to import data sets and use that to train models using machine learning techniques and philosophies. It also allows developers to collaborate with other teams that have been or want to be involved in the system's decision-making process.

What was the team composition? 

We’ve been working with 4–5 members of their team, depending on the project’s status. These members from Wolfpack Digital include Dana (Product Owner), a scrum team, and developers.

How did you come to work with Wolfpack Digital?

I found them through a TechCrunch article and chose them due to their solid UI/UX development team and their background in machine learning and big data.

How much have you invested in them?

So far, we’ve spent around $300,000 with them.

What is the status of this engagement?

We started working together in April 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their flexibility has been a huge factor in getting us where we are — we’re about to have an MVP to launch that looks beautiful! The product is very visually pleasing. Moreover, they’ve put together a robust platform in terms of technology. They’ll deliver something user-friendly with the main things we’re looking for.

How did Wolfpack Digital perform from a project management standpoint?

Wolfpack Digital’s team is great at providing spot-on estimates regarding budget and reasonable timelines. Regarding tools and communication, we use Jira, Azure DevOps Server, Slack, and Google Meet. In addition, they’re swift in applying changes or creative solutions — Dana stays on top of everything and ensures that communication is efficient so they can meet our expectations. They have a high-level organization that works well with both teams.

What did you find most impressive about them?

Their team has an excellent agile approach and a Scrum process that allows them to complete sprints quickly and in an organized manner. 

Are there any areas they could improve?

We had hiccups along the way because we’ve been working with them through a new approach that their team was not used to. Still, as we went along, we found a way to get around this problem.

Do you have any advice for potential customers?

Be upfront about your needs and how you want them to address them.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a medtech start-up based in Copenhagen

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We needed to develop an Android app to work with our medical hardware that would need to be CE IIa certified. Another goal of the project was to be able to easily take over the code and development in-house.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on their past track-record of succesful projects in health-tech as well as good reputation for culture and work standards.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a couple of discovery workshops in the first weeks, using Miro, after which we proceeded with more detailed requirements for the mobile app (as was necessary for meeting our regulatory needs for medical certification). This lead to a better understanding and refinement of the project scope. After this step, a roadmap was developed, and work started in sprints, with periodic builds being delivered to us, as well as weekly discussions on the project scope and technical implementation.

How many resources from the vendor's team worked with you, and what were their positions?

I interacted with a project manager and the two developers most of the time. There was also an account manager available every time i needed it (not that often).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Development is still ongoing, but we now have a stable production ready first version of our app, developed according IEC62304, as well as being in a very good position for taking over the codebase.

Describe their project management style, including communication tools and timeliness.

The project manager was very professional as well as really easy to communicate with. I saw a lot of involvement in achieving the goals of the project, and speed in tending to urgent matters. There was a lot of direct communication (in calls), and, especially important to us, good communication with their technical team. I felt like the project was managed in a quite predictable manner, and they lived up to their estimates and timelines. Basically, they delivered the right thing when they said they would.

What did you find most impressive or unique about this company?

Their management and communication are impressive, as well as their maturity in technical decision-making.

Are there any areas for improvement or something they could have done differently?

In person product and technical discovery workshops would probably have sped the first phase up

BACKGROUND

Please describe your company and your position there.

In this project I play the role of the technical lead, and the company I am working for is a South African tech-health company who uses AI, technology, and efficient human processed to democratize ultrasound medical investigation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

We were looking for a team of specialists to take over the mobile development.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we figured out that we need WolfPack Digital team we wanted to cover the following aspects:

• seniority in mobile app user experience
• experience in mobile development best practices
• efficient mobile development processes, such as planning, or publishing the app in the corresponding stores

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The services covered UI and UX design, user flows, native application development, and communication with the backend API. The focus was mostly on Android related technologies (Java, Kotlin).

How many resources from the vendor's team worked with you, and what were their positions?

During this period we worked with:

• project manager
• delivery manager
• Android developer
• iOS developer
• UI/UX artist/engineer
• mobile development manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

While the application is not in production yet, the showcase and the demos we had with the stakeholders, showed that the app feels well polished, clean, similar to other high quality top-of-the industry products.

Describe their project management style, including communication tools and timeliness.

One of the things we like most is their management style. Working with their delivery manager is absolutely amazing. Yes, they use Jira and all the bells, but the communication skills and their predictability is what makes the collaboration so enjoyable.

What did you find most impressive or unique about this company?

There are several things we really like about the WolfPack team. I would mention their culture. They really look like a team. I had the opportunity to visit them at their office in Cluj, and the whole working environment and their internal team relations blew my mind.

Are there any areas for improvement or something they could have done differently?

Probably, but it's hard to say right now!

BACKGROUND

Please describe your company and your position there.

I am an independent operator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wolfpack Digital, and what were your goals?

I have been a general contractor for a long time and I had an idea for a software tool I wanted to build to help my business, and possibly release more widely for other GC's to use. My goal was to develop an MVP proof of concept and try it out

SOLUTION

How did you select this vendor and what were the deciding factors?

When I initially contacted WOlfpack it was because I had read an interview the CEO did and I liked her perspective on tech development. When I reached out I was impressed with the individualized attention my project got, and the time the CTO took to understand what I was trying to do and model it up. I have never worked with a develpment agency before, but I did not expect the level of service that Wolfpack provided, and that made me decide to move forward with the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fisrt we mind mapped the idea from begining to end, then wireframed it and designed it. Once it was where we wanted it we made User test that I can send out to my network to get feedback on the product.

How many people from the vendor's team worked with you, and what were their positions?

I really only interacted with 4 people, the CTO, my designer, the project manager, and the client owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have a model now of what the app will do and look like. The actual development has not been done yet. In terms of deliverables, they accomplished what we wanted to achieve efficiently.

Describe their project management style, including communication tools and timeliness.

The structure included a project manager whom I interacted with directly, and who tracked progress and communicated directly with the deisgn team. When I had comments or feedback the project manager would make sure they were heard and addresed. There was also a client owner who made sure I was satisfyied with the process at all times. I found this to be an effective structure.

What did you find most impressive or unique about this company?

Individualized attention and taking the time to understand the product and goals for the project.

Are there any areas for improvement or something they could have done differently?

None come to mind