Weelorum

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager of a boutique media company. We focus on YouTube, creating content, and creating audiences from that content, which we then look to monetize.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Weelorum?

We were trying to build a mobile app for iOS.

SOLUTION

What was the scope of their involvement?

We gave Weelorum a brief, and they helped us develop a long-term plan for getting the app launched in the App Store; along with the various intricacies that go along with that. Although the main project is this app, they’ve also worked on a couple of small projects for us.

The app is a music-based platform so its main feature is customizing specific music that helps users relax, sleep, and meditate — which is one of the core focuses of one of our subbrands. This app is a customized experience of our current offering.

What is the team composition?

In total, we work with about 10 people.

How did you come to work with Weelorum?

I came across Weelorum on Upwork. They were the most competitive option in terms of skill, price, communication, and the best overall package that ticked all our boxes.

How much have you invested with them?

We’ve invested close to $50,000.

What is the status of this engagement?

The engagement started in June 2017 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Every time we have a new goal or a new project, we lay out exactly what we want to be done. Weelorum then goes through the list and ticks boxes stating what they did or didn’t do, as well as what they added on top of what we wanted.

How did Weelorum perform from a project management standpoint?

They perform well as far as project management goes. Often times, they’re a couple of days late or a couple of days early with delivery. But overall, they’re pretty on track with the deadlines we give them.

What did you find most impressive about them?

Their customer service is their most impressive attribute. The Weelorum team is very patient and really listens to everything the client has to say. Even though in hindsight, a lot of what we’ve said or requested could’ve been questionable — not in an underhanded way but in that some things we requested were a little unreasonable from a business standpoint.

Are there any areas they could improve?

No, there’s nothing in particular. There have been a couple of communication issues here and there in terms of copy on our projects not being perfect. However, this is simply because English isn’t their native language; but overall it’s very minor details.

Do you have any advice for potential customers?

Everyone should do their due diligence, but I wouldn’t warn potential customers against anything.

BACKGROUND

Please describe your company and position.

I am the Lead Mobile Engineer of Unreserved

Describe what your company does in a single sentence.

Next generation real-estate software 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Weelorum to accomplish?

• Design and implement architecture
• Be involved in full lifecycle process of product
• Review code and ensure high level of testability and functionality
• Work with product, design to collaborate on new features

SOLUTION

How did you find Weelorum?

Upwork

Why did you select Weelorum over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Weelorum were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Setup techinical Architecture for project
• Review code from peers and ensure high level of technical accuracy
• Ensure UI and UX was spot on and ensured design specs
• Collaborated with product, design and other engineers to build new features.
• Handle bugs and issues that arise with the product

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Feature work done on time
• App functionality tested
• Good communication for ongoing issues and new features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was solid and delivered on time!

What was your primary form of communication with Weelorum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication and quality is top notch.

Are there any areas for improvement or something Weelorum could have done differently?

Keep doing what you do best with delivery quality for highest level of product.

BACKGROUND

Please describe your company and position.

 I am the CTO of a home services company 

Describe what your company does in a single sentence.

Mobile car wash service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Weelorum to accomplish?

Develop our mobile app

SOLUTION

How did you find Weelorum?

Online Search

Why did you select Weelorum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Weelorum were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview
The project involves the development of a mobile application for both Android and iOS platforms, complemented by a robust backend system. The app serves as a platform for customers to easily schedule and manage mobile car wash services.

Key Components
Mobile Application Development

• Platform Compatibility: Development for both Android and iOS devices.
• User Interface (UI): Design of an intuitive, user-friendly interface that facilitates easy navigation.
• User Experience (UX): Implementation of best practices for a seamless user experience, ensuring efficient booking and service management.

Core Features of the Mobile App

• User Registration/Login: Secure sign-up and login options via email or social media accounts.
• Service Selection: Display of various car wash services with detailed descriptions and pricing.
• Booking System: Calendar integration for selecting service date and time; real-time availability checking.
• Payment Integration: Secure payment processing options, including credit/debit cards and digital wallets.
• Order Tracking: Real-time tracking of service status post-booking.
• User Feedback and Ratings: Ability for customers to provide feedback and rate services after completion.
• Notifications: Push notifications for booking confirmations, reminders, and promotions.

Backend Development

• Database Management: Setup of a scalable database to manage user accounts, bookings, service details, and payment records.
• API Development: Creation of RESTful APIs to facilitate communication between the mobile app and backend services.
• Admin Dashboard: Development of a web-based dashboard for administrators to manage users, view analytics, and handle service requests.

Testing and Quality Assurance

• Functional Testing: Ensure all features work as intended across different devices and operating systems.
• Performance Testing: Assess app performance under various load conditions.
• User Acceptance Testing (UAT): Gather feedback from a select group of end-users to make necessary adjustments before launch.

Deployment and Launch

• App Store Submission: Prepare and submit the app to Google Play Store and Apple App Store, following all guidelines.
• Post-launch Support: Provide technical support and updates for a specified period after launch to address any issues.

Summary of Key Deliverables

• Fully developed mobile app for Android and iOS with an intuitive UI/UX.
• Comprehensive backend platform with a scalable database and admin dashboard.
• Integration of payment processing and real-time service tracking.
• Thorough testing documentation and reports.
• Successful submission of the app to both app stores and post-launch support plan.
• This scope outlines the critical aspects of the project and sets the foundation for effective collaboration and successful delivery of the mobile car wash service application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the outcomes collectively demonstrate that the mobile app was a significant success, meeting both user needs and business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was highly effective, with all key deliverables completed on time. The provider maintained strong communication, regularly updating me and responding quickly to my needs. They were flexible with adjustments and proactive in solving any issues, ensuring a smooth development process. Overall, their responsiveness and commitment significantly contributed to the project's success.

What was your primary form of communication with Weelorum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about the company was their exceptional level of responsiveness and adaptability. They actively listened to my feedback and quickly implemented changes, which made me feel valued as a client. Additionally, their commitment to quality was evident in their thorough testing processes and attention to detail, ensuring that the final product met all my expectations. Their proactive communication and problem-solving approach set them apart, making the entire experience smooth and collaborative.

Are there any areas for improvement or something Weelorum could have done differently?

i don't think so

BACKGROUND

Please describe your company and your position there.

I am a CBDO and product owner at VentorTech

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum, and what were your goals?

Develop an easy-to-use mobile CRM app for the existing ERP system

SOLUTION

How did you select this vendor and what were the deciding factors?

Hire the team from the Upwork platform

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project took 6 months of development and 6 months of post-production support, and maintenance. The goal was to develop a native iOS mobile app using SWIFT.

How many resources from the vendor's team worked with you, and what were their positions?

We have communicated with 6 people overall:

• P.m.
• QA
• Analysts
• Tech Lead
• Devs

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were happy with the delivery time and quality of the product.

Describe their project management style, including communication tools and timeliness.

The PM is easy to communicate with. We use different messengers, JIRA as a PM software and Telegram for quick messages.

What did you find most impressive or unique about this company?

They were easy to communicate with and most of the job was done without our involvement.

Are there any areas for improvement or something they could have done differently?

Timesheets report could be more detailed, but overall it doesn't change the deal.