Webomaze

Introduce your business and what you do there.

I’m the business development and marketing manager at a full-service law firm.

What challenge were you trying to address with Webomaze?

We hired them to troubleshoot some issues we were having with our WordPress theme. It had become very slow and it was impeding our ability to use our site in the way we wanted. They ended up recoding the entire site.

What was the scope of their involvement?

Instead of using a web-page builder, they wrote custom code on WordPress. We had some maps embedded into the navigation menu to make things a little more interactive and not kind of slowing down our whole site.

What is the team composition?

I worked with Vinika (UX Designer) and Ravi (CEO)

How did you come to work with Webomaze?

Our SEO agency recommended them, so I didn’t even look into other options. I trusted their referral and liked that they had a rapport since they would be working together.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

The project started in November 2020 and they’re still working on a few things.

What evidence can you share that demonstrates the impact of the engagement? 

Our webmaster is working with them to tie up a few loose ends, but everything has gone really well. The process has been straightforward and easy.

How did Webomaze perform from a project management standpoint?

We had a kick-off call and a wrap-up call on Zoom. Otherwise, we just used email to communicate with them.

They also did a great job working hand-in-hand with our SEO team.

What did you find most impressive about them?

They’re efficient and they communicate well even though they’re on the other side of the world. Nevertheless, everyone has been really responsive.

Are there any areas they could improve?

There were a few times when I had to ask them for updates, and it would have been nice if they had reached out proactively. Still, as soon as I asked, they responded, so it wasn’t a major issue.

Do you have any advice for potential customers?

New clients should be very clear about what they want.

Introduce your business and what you do there.

I’m an account director at Think2Grow Marketing. However, in my work with Webomaze, I work with Norsteel Buildings, a seller of steel buildings. That includes custom constructions as well as the selling of smaller steel building kits.

What challenge were you trying to address with Webomaze?

Initially, we had a Shopify website which we were using to try to sell the steel building kits. The problem we were running into was twofold: one, the transaction sizes were too large, and two, our SEO practices were only generating value for the Shopify site rather than our main one.

We engaged Webomaze to build an e-commerce store onto our main website to solve those problems. 

What was the scope of their involvement?

The team built a WooCommerce store into our WordPress website, which helps improve our SEO value. They were also able to implement a deposit system, so when a user makes a payment through our new online store, they’re able to put a 25% deposit down. Later, we follow up with them to get the remaining balance. 

For the most part, Webomaze migrated the copy we’d already drafted for the Shopify site to the WooCommerce one. 

What is the team composition?

I worked with two people: Ravi (Founder & CEO), who was my main contact through the planning phases, and Vinika (User Experience Designer), who was our point person down the line. 

How did you come to work with Webomaze?

I wasn’t involved in the initial hiring process, but Webomaze was brought on board by a mutual contact’s recommendation. 

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We’ve been working together since July 2020. Our first run of the site was completed in October, but we ran into a technical issue. We ended up having to redo a few months of work, and Webomaze was completely willing to help out.

What evidence can you share that demonstrates the impact of the engagement? 

We’re very happy with the platform and the service. The quality and pace of Webomaze’s work has been excellent. The team has been really open to helping us with little changes and things like that. They’ve been excellent.

How did Webomaze perform from a project management standpoint?

At the start of the project, Ravi and I would meet once a week or once every other week to solidify our plan for the project. The time difference makes it a little difficult to communicate, but for the most part, we’ve found ways to make it work. We communicate back and forth via email and the occasional Zoom call. Webomaze has been very responsive.

What did you find most impressive about them?

They have an ability to take our changes and incorporate them without pushback. Webomaze was always open to more suggestions from us, and they were very quick to give us an idea of how long or how difficult something was going to be.

Are there any areas they could improve?

I really don’t think so. My only complaint is the time difference, but there’s nothing they could do about that.

Do you have any advice for potential customers?

Think through your web development process, and keep everyone informed along the way of what everyone is working on.

Introduce your business and what you do there.

Our organization is an analytics company. We harvest data and then make it consumable for our clients.

What challenge were you trying to address with Webomaze?

We had an outdated website that needed to be faster. It also needed more features and needed to be easier to change.

What was the scope of their involvement?

Webomaze redesigned our website, migrated data, and incorporated additional features that we identified as needs. Their team built a new, interactive backend that multiple people can use. They also developed other functions into a single page on the backend. For example, we can gain insight into the activities of our internal users. We can now track the lifecycle of our work and assist in the QA process.

What is the team composition?

I was first introduced to Webomaze’s owner but now primarily work with another team member.

How did you come to work with Webomaze?

We previously worked with Ravi (CEO & Founder). He started Webomaze and approached us, so we decided to partner up.

How much have you invested with them?

We spent over $10,000 on the project.

What is the status of this engagement?

This project started before I became involved in it. I started working on this project around August, and we finished it around October 2018.

What evidence can you share that demonstrates the impact of the engagement? 

The project trimmed days off of our turnaround time. We harvest data and then put it on the website. Collecting, editing, adding data entry fields, and uploading the documents takes a lot of time. The way Webomaze rebuilt our website allowed us to do everything much faster. We can process a document in 15 minutes. It’s a substantial improvement from our original database.

How did Webomaze perform from a project management standpoint?

Webomaze took a hands-on approach to this project. We communicated via email, video and phone calls, and presentations. The communication channels were open. We didn’t use any tools outside of PowerPoint, Excel, and Google.

What did you find most impressive about them?

I was most impressed by their customer service. I consider myself a needy client because I always forget to mention everything in one call. Never once did I feel like they thought I was needy. I had one urgent request for our site that happened earlier in the project. One of their team members cut his vacation short to return to the office and figure it out as quickly as possible.

Are there any areas they could improve?

No, they adapted to anything I needed. If I needed more clarification or a 1-on-1 call at 11 p.m., they were available.

Do you have any advice for potential customers?

Think about your ideas and share them in as much detail as possible. Webomaze will be able to take that information and share the risks and benefits. They will also talk to you about any other opportunities your project offers. 

Introduce your business and what you do there.

I am the director of Diet Yumm. We are a dietetics service provider.

What challenge were you trying to address with Webomaze?

We wanted a cleaner look for our website, and we wanted it to be very accessible.

What was the scope of their involvement?

Webomaze designed and developed our WordPress website. We had initial discussions, and then they executed the website design and backend development.

What is the team composition?

I worked with Ravi (Founder & CEO) and another person who coordinated with me.

How did you come to work with Webomaze?

They were really nice and very clear about what they would do.

What is the status of this engagement?

The project started in September 2020, and it was completed in October 2020.

What evidence can you share that demonstrates the impact of the engagement?

The backend was done really well. I am not an expert myself, but I am very happy with whatever has happened. We haven’t had any bugs or crashes. The lead generation is good, and I think I can measure the success of the website by that. I believe our visibility has improved.

How did Webomaze perform from a project management standpoint?

They were very self-oriented, which I really liked about them.

What did you find most impressive about them?

Webomaze’s timely deliverables set them apart. They were also very approachable.

Are there any areas they could improve?

No, I think they were fine.  

Do you have any advice for potential customers?

Be clear about what you want from the beginning, and I am sure they will be able to deliver that to you.

Introduce your business and what you do there.

I’m an account manager at a digital marketing firm.

What challenge were you trying to address with Webomaze?

One of our clients hired Webomaze, and we’re working with them on a project. 

What was the scope of their involvement?

Webomaze is rebuilding our client’s website to make it more accessible and SEO-friendly. They’re working to improve the site’s look and functionality. The website will be under the same domain and URL, but it’s a substantial rebuild and restructure. The website’s structure is complicated because our client provides so many locations and services. I think that the navigation structure that Webomaze comes up with will be really effective and work well.

My team is working with the client on SEO, which will be applied to the new website once it’s finished. Webomaze is working with the client on web development; we’re both in close communication with the client on the project.

What is the team composition?

Our team works with two people from Webomaze — Ravi (CEO) and Vinika (UX Designer).

How did you come to work with Webomaze?

We actually didn’t hire Webomaze — a previous manager at my company had worked with Ravi and referred Webomaze to one of our clients. When I joined this client’s account, we were introduced. 

How much have you invested with them?

I’m not sure what this specific project will cost. Ravi has said that all of the projects that they’re doing for our company will cost more than $10,000.

What is the status of this engagement?

The collaboration started before I joined the company. This specific client engagement began in 2020, and it’s ongoing. The website is expected to launch by early or mid-January 2021.

What evidence can you share that demonstrates the impact of the engagement? 

So far, they’ve been great to work with. It’s hard to measure the impact because the website hasn’t launched yet. However, at this point, we’re measuring success by how responsive they’ve been. 

How did Webomaze perform from a project management standpoint?

Webomaze’s team has been really responsive. Considering the fact that we’re in different time zones — they’re in Australia and we’re in the US — they’ve been great to work with. They’ve been happy to take feedback, provide recommendations, and hop on calls. 

Communication has been good. They respond to emails quickly and are very willing to get on calls as needed. The team also makes an effort to ensure we're in the loop on how things are going. They provide recommendations or ask questions so that they can be as efficient as possible with their work.

What did you find most impressive about them?

They thoroughly think through potential issues. We’ve brought up design requests and ideas, and Webomaze’s team helps us think through them. That’s important to make sure things are going efficiently and to resolve issues before they come up. It’s been really helpful.

Are there any areas they could improve?

We have good communication and are informed about the progress made, but it would be good to see screenshots or actually be able to look at what they’re working on. I’m sure they’d be happy to provide this, but taking that initiative and just showing us their progress would be nice.

Do you have any advice for potential customers?

This goes for working with any web developer, but express what exactly you want out of the work from them, from the get-go. Things can get confusing, especially when you bring things up later on, so just make sure you tell them clearly what you need them to do, why you need that, and what you’re working on as well. Solid communication is the biggest thing.

Introduce your business and what you do there.

I’m the owner of a carpet cleaning company operating in New York, Florida, Washington, and Philadelphia.

What challenge were you trying to address with Webomaze?

We went to them to increase our online presence and generate leads for the company.

What was the scope of their involvement?

They built our website from scratch in WordPress, creating our site’s content and explaining to clients what we do and what services we offer. Now, they’re in charge of our visual presence, from web design to content. They handle our digital marketing work from A to Z as well, including local SEO, organic promotions, and PPC.

What is the team composition?

I’ve worked with Ravi (Founder & CEO) and Shubam (Manager, Sales & Delivery). I have one main contact person for SEO and design issues.

How did you come to work with Webomaze?

I found them through Fiverr or a similar platform for offshore contractors. I first got in contact with Ravi, who was very pleasant and seemed knowledgeable. I felt confident choosing Webomaze over a couple of other agencies I contacted, mainly because I felt Ravi would do a good job for me.

How much have you invested with them?

The cost so far is between $50,000–$100,000.

What is the status of this engagement?

We started working with Webomaze around July 2016, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Most of our keywords are in the top three places on Google, which is the main metric we focus on. Sales went up dramatically 6–8 months after we started working with them. As soon as we had a prominent presence, we could see calls and sales going up.

How did Webomaze perform from a project management standpoint?

They have 24/7 customer service, including on holidays and weekends. Additionally, they address all our questions and let us know in advance about their availability during off periods. I’ve worked with multiple project managers from Webomazeover the years, and the process has always been comfortable. I always feel confident that my issues are being addressed in an immediate manner.

We communicate through phone calls, WhatsApp, email, and anything else I choose to use. We have conference calls once every 1–2 weeks, and I get biweekly reports covering traffic, clicks, and how people are finding us. I’m in the loop for all of that, and every metric has increased over the past four years.

What did you find most impressive about them?

It’s their communication and dedication.

Are there any areas they could improve?

It’s tough to say, in that no one really knows what Google does. They change stuff around on a weekly basis, so we can’t really fault anyone in that respect. The communication with Webomaze has been great, and there’s nothing I can say that they haven’t done. I wouldn’t have done business with them for so many years otherwise.

Do you have any advice for future clients of theirs?

It’s important to have patience. Results take time, but people normally expect things to go up in a week or in a month. That’s never the case.

Introduce your business and what you do there.

I’m the CEO of a nonprofit that researches how people care for themselves, their families, and communities. We provide a lot of education and training there as well.

What challenge were you trying to address with Webomaze?

We hired them to do WordPress coding for our site.

What was the scope of their involvement?

The engagement involved purely web development. We had already established the design, but they did help us tweak areas when we needed it.

What is the team composition?

We primarily dealt with Ravi (CEO) and Shubam (Manager), but there were others behind the scenes.

How did you come to work with Webomaze?

A friend of ours used them in the past. She said they were great to work with, so we started with that recommendation.

How much have you invested with them?

In total, we’ve spent roughly $5,000.

What is the status of this engagement?

Our engagement with Webomaze started in March 2017. Over the years, we’ve worked with them on numerous aspects.

What evidence can you share that demonstrates the impact of the engagement?

Overall, it’s been great. They did a great job at a relatively low price. Their team gets work done quickly and as expected. Whenever things didn’t go well, they were responsive and got things fixed. They’ve been easy to work with.

How did Webomaze perform from a project management standpoint?

We keep going back to them. Every once in awhile, something will go wrong, but their team fixes it pretty quickly. They’re doing a very good job.

What did you find most impressive about them?

Webomaze is easy to work with, and they get the work done on time.

Are there any areas they could improve?

Not particularly. I wouldn’t be surprised if they had more capabilities than what we use them for.

Do you have any advice for potential customers?

Describe as clearly as you can what you’re hoping for. Be clear on what you don’t know and need advice on. Give them an opportunity to add to your knowledge.

Please describe your company and your position there.

I am the founder and owner of BrandNewAgain. We fix all types of small electronics, including phone, tablet and computer repair at our shop.

For what projects/services did your company hire Webomaze Technologies?

BrandNewAgain was started about 8 years ago but was long overdue for a website upgrade. We searched for many week doing our researching trying to find a company that would be able to understand our vision while also being able to stay within our budget.

What were your goals for this project?

Our clients told us they want to be able to view most pricing on our website and even set up appointments anytime.

How did you select this vendor?

We selected this vendor based off of price, understanding of my project and the recent work they had done for others in my industry.

Describe the project in detail.

I am on my second large project using Webomaze Technologies and they are very detailed oriented. On my latest project I was needing more customization on our scheduling page to allow myself more control.

They broke the project down into three sections. The first stage would allow me to edit the images and pricing of all items that are currently listed on my website. The 2nd phase would give us the ability to add new repair types to any item listed on our website. With the last phase they added a customer popup for specific repair types to allow for increased sales.

What was the team composition?

I worked only with Shubam Sharma. He would give me updates on everything his team was working on, the estimated time to complete something or just answer any question my company might have. I believe there was 3-4 additional people on his team working on the frontend and backend of our website.

Can you share any outcomes from the project that demonstrate progress or success?

Once the new website was launched we saw an improvement on our sites bounce rate. By around 200%. We also have a much higher page view per customer because of the way Webomaze Technologies team designed our website. We could not be happier.

How effective was the workflow between your team and theirs?

I believe Webomaze Technologies is extremely effective with what they do. If I ever have an issue Shubam Sharma will have the problem address and fixed normally in less than 24 hours. If anything, I am am the one that holds them back because I am trying to get them the information they need to continue their work.

What did you find most impressive about this company?

Their creativity, understanding of the customer's needs and responsiveness makes them stand out.

Are there any areas for improvement?

With the two project they have helped us with they did a great job and I honestly cannot think of anything they could have done better to help my company grow.

Please describe your company and your position there.

I am the CFO at MedEvac Canada, and we are a patient transfer service provider.

What challenge were you trying to address with Webomaze Technologies?

Due to the nature of our work, we don't have many long-term returning clients.  We wanted to continue to bring in new clients by improving our SEO, further developing our website, and increasing our call volume.

How did you select Webomaze?

We were researching companies on Fiverr, and out of all the companies we looked at, Webomaze had the best combination of relevant experience and positive reviews. After one or two months of working with them, we were convinced they were the best choice.

Describe the project in detail.

We brought Webomaze on to examine our rankings and the overall functionality of our website, and then suggest and implement improvements. They have done everything to improve our rankings, like generating effective SEO keywords and creating new content for the site. The new content included blogs, updating our listings, and posting reports. They also helped increase our outreach through managing our Facebook.

What was the team composition?

We interacted directly with the project manager, who would then delegate tasks to specific Webomaze team members.

What is the status of this engagement?

The project began in December 2017, and is ongoing.

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Our rankings have improved dramatically and call volume has increased significantly. Based on our SEO reports, a lot more people are visiting our website.

How did the Webomaze Technologies perform from a project management standpoint?

They had excellent project management with multiple communication channels. We would have weekly meetings over Google Hangout and used phone or email for daily communication.

What impresses you about the Webomaze Technologies?

Their level of communication and dedication is excellent.

Do you have any advice for potential customers?

They are talented, professional, communicative, and keep the project on schedule. If you're unsure, I would definitely suggest working with them. 

Introduce your business and what you do there.

I’m the founder and CEO of SantaBanta.com. We’re an entertainment portal that provides news about Bollywood. We have an entertainment section devoted to humor where we have jokes, SMS, cartoons, and funny videos.

What challenge were you trying to address with Webomaze Technologies?

We needed help developing an interactive website. Our existing site was totally unorganized because everything was done in different programming languages.

What was the scope of their involvement?

They’re doing the front- and backend development for our website and reorganizing the SQL database. They’re launching new features, updating old features, making the APIs of all the features that we have on our site, which will help improve our app, and replacing the ASP with ASP.NET. They’re also helping us with a new feature that Google is coming out with for the search.

What is the team composition?

There are four people including their founder. One person takes care of the overall concept and implementation. Another person is responsible for preparing the planning, documentation, and the technology we should be using. The other person is responsible for implementing and making changes in SQL and ASP.NET.

How did you come to work with Webomaze Technologies?

I heard about them from an organization we’re members of. I talked to a number of companies and I shortlisted them.

How much have you invested with them?

We’ve spent $13,000.

What is the status of this engagement?

We started working together in October 2017 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The site loads quickly. They helped immensely - our revenues increased by almost 15% in the last 6–7 months. The quality of their work is exceptionally good.

How did Webomaze Technologies perform from a project management standpoint?

They share weekly reports and we communicate via email and WhatsApp.

What did you find most impressive about them?

Their planning team is exceptionally professional. We were confident we were heading in the right direction. They did a great job of preparing the vision plan. Their planning is very thorough; they share with us what should be done, what shouldn’t be done, and why. They share new technologies, platforms, and APIs that are available, and how we need to implement them.

I did the right thing by choosing Webomaze Technologies. They’re thorough and professional. They understand technology well.

Are there any areas they could improve?

I’d appreciate more updates from them on a regular basis on what they’re doing and why they’re doing it. I discussed it with them and they’re adapting to my requirements now.