WebClues Infotech

Please describe your company and your position there.

I am the Founder and MD of SRK Online FZ LLC. Our company SRK Online FZ LLC was established in 2019 in Dubai. We offer solutions to Small and Medium businesses for enabling their online sales by offering E-commerce solutions. We also work to develop solutions for our clients through Mobile App development, Web design, Social media and digital marketing.

For what projects/services did your company hire WebClues Infotech, and what were your goals?

We started working with Webclues Infotech in Oct 2019 wherein we were working on developing a booking platform for Web and Mobile devices. The original platform was developed by another agency, which needed further modifications. We were looking to make changes and more customisations. We outsourced the functions of UI/UX design, Front and backend development to the Webclues resources.

How did you select WebClues Infotech and what were the deciding factors?

We researched online and had multiple discussions with agencies based in India. Finally we shortlisted Webclues and after discussions with the Founders and management, we decided to work with them. They had shared some projects from their portfolio which was the skillsets which we were looking for in our partners. They were flexible and understanding of our project requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work for Webclues team was to support our project requirements, by offering the right skillset resources. For our main project, the SOW was to customise and update an On demand booking platform for Provider and Customers through Web & Mobile apps. The main technologies used were : React Native MongoDB

How many people from the vendor's team worked with you, and what were their positions?

Through the period of the ongoing project we have worked with 3 different staff resources across the below functions.

1. UI/UX designer
2. React Native Developer
3. Full stack developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though the project is still ongoing, major customisation and changes have been done with the help of the resources from Webclues. The timelines have been stretched beyond the original timeline estimated which were a result of multiple delays from either side including technological compatibility issues in the originally developed solution.

The development team is flexible in taking up new changes in the midst of the project to make the final product better from UI/UX perspective.

Describe their project management style, including communication tools and timelines.

The Webclues resources working on our project have been prompt and responsive to our queries. We collaborate through Basecamp, and communicate using Skype, Zoom and other social media channels.

What did you find most impressive or unique about this company?

Responsiveness of the team including management has been good, which is as expected.

Are there any areas for improvement or something they could have done differently?

Having been working with Webclues for over 11 months, we can say that they have been able to provide capable resources for the project requirements. Though we had originally expected the customisations to the project to finish in 5-6 months, it has been delayed beyond that duration.

Areas of improvement to Webclues management will be to review the project developments locally and not leave the client to check and give feedback. In some instances, simple bugs were identified, which could have been easily identified by the development team after every code deployment.

Please describe your company and your position there.

CEO at a company for corporate benefits.

For what projects/services did your company hire WebClues Infotech?

We hired WebClues Infotech to help us with the developement of our WebApp

What were your goals for this project?

The goal was to finish the Frontend in our WebApp

How did you select this vendor?

We selected WebClues Infotech because of their good reputation and reviews.

Describe the project and the services they provided in detail.

WebClue Infotech helped us with the developement of the frontend of our WebApp to bock services for corporate benefits.

What was the team composition?

Our CTO worked closely together with a developer provided by WebClues Infortech

Can you share any information that demonstrates the impact that this project has had on your business?

The WebApp is not finished yet but it looks way better on the frontend than before.

How was project management arranged and how effective was it?

It was very good arranged and managed. The cpommunication with WebClues Infotech was very good.

What did you find most impressive about this company?

They were very flexible with our requests and did everything as we expected it to be done.

Are there any areas for improvement?

No, everything was fine.

Please describe your company and your position there.

We do hotels and car rental bookings worldwide. Our company was founded in 2014. However, we started going online in 2015.

The Webclues was the first developer to complete our second project on time. Our first project is in Real Estate and Autos. This project is given to Canadian company in Edmonton, CANADA. The project is still under construction despite the company receives the payments on time and as schedule.

I would be happy to release the name of the company in Edmonton, CANADA once they deliver the project to us. Our company is based in Canada and in the Middle East. My role in the company is executive director and co founder.

For what projects/services did your company hire WebClues Infotech?

We hired them to design and develop responsive website for our online hotels and cars rentals bookings. We asked them to make the website users friendly and easy to follow the sequence of booking steps.

What were your goals for this project?

The main objective is to provide platform for users to book hotels rooms and car rentals.

How did you select this vendor?

We searched the internet and spent a lot of time looking for the right developer for our website. From our short list of developers, we decided to go with Webclues Info Tech to develop our website. We sent our proposal to Webclues Info Tech and after few calls; we signed the agreement with the co-founder Mr. Ayush.

Describe the project and the services they provided in detail.

Webclues provided the web design and website development from the start to the end...thank you Webclues for your hard work and efforts.

What was the team composition?

During the project progress, we were in touched with the Webclues team on weekly basis. The project manger Mr. Tejas Vyas, the web designer Ms. Anshu, and the web developer Ms. Trupti.

One unique thing about Webclues is that the team is extremely fast in implementing the website functions and in responding to our comments and provides fast updates. We feel that they took our project very seriously.

Can you share any information that demonstrates the impact that this project has had on your business?

To make things easy for you, who read our comments and review, we can put it this way: if someone asks us about our experience with Webclues, we can say, we had a wonderful experience and will not hesitate to go with Webclues for our next project.

We will also not hesitate to recommend them to others. It worth mentioning for comparison reason that we also have another different website project with other developer in Edmonton, Canada before we got know Webclues.

Therefore, we have enough experience to compare the work of Webclues with the work of other developer in Edmonton, who failed to deliver our website on time, failed to updates on time. As a result, the OTHER website is still under construction with the other website developer.

How was project management arranged and how effective was it?

To summarize, we are happy and lucky to have Webclues Info Tech as our website developer for the following reasons:

1. The web designer Ms. Anshu is extremely smart and has an excellent eye for a design. She got our idea and read our mind from first call we made to her. We just like what she is doing for our website. Being a professor of Electrical Engineering at university level, I can grade her web design skill with a grade A++.
2. Mr. Tejas, with no exceptions, is very professional, easy to get alone with. His comments are very clear in his updates. We deal with him on weekly basis, very understanding and helpful.
3. Ms. Trupti, the web developer is extremely efficient, fast with a lot of passion for coding. Being a programmer myself in engineering, I can see how skilful she is in coding.

What did you find most impressive about this company?

Their team cooperation and coordination throughout the project development.

Are there any areas for improvement?

yes, the QA team, in charge of testing the website functions, was not as great as the main team, who developed the website. May be, because there are many new functions, and hard to keep tract of these functions.

Please describe your company and your position there.

I’m the CEO of Support Resources, Inc. We provide custom turn-key software solutions for multiple industries, including transportation.

For what projects/services did your company hire WebClues Infotech?

WebClues has developed multiple Android applications based on our clients' specific parameters.

What were your goals for this project?

We always set out to provide comprehensive, user-friendly mobile applications.

How did you select this vendor?

We were working on a project that other vendors weren’t able to complete, so WebClues seamlessly picked it up.  

Describe the project and the services they provided in detail.

After finishing incomplete tasks leftover from a previous vendor, WebClues improved the performance of other existing apps. Now, using parameters and specifications from our clients, WebClues develops newer mobile apps and does occasional maintenance.

What was the team composition?

We deal with 5–8 WebClues personnel with various skill sets.  

Can you share any information that demonstrates the impact that this project has had on your business?

Their projects have given us a significant advantage over other software providers in the industry.

How was project management arranged and how effective was it?

They ensure tasks are completed on time and meet our clients’ specific requirements.

What did you find most impressive about this company?

Their ability to start quickly and hit the ground running is outstanding.

Are there any areas for improvement?

We haven’t had any such issues.

Please describe your company and your position there.

I’m one of the directors of CYNO Messaging.

For what projects/services did your company hire WebClues Infotech?

We needed help to create a new messaging application, including UI designs.

What were your goals for this project?

We want to create a unique messaging app that will soon change the way people communicate through messaging apps.

How did you select this vendor?

I believe we found them through the Bark.com website. We filled out a survey and then were matched with several service providers that were available to do the work.

Describe the project in detail.

We began by agreeing upon the price for development of the features in the application. WebClues Infotech held numerous phone calls and chats via WhatsApp and Basecamp in order to discuss what we'd like to see in the app now as well as in the future. They completed the initial development and the app has been released. We’re still working together to further develop our application.

What was the team composition?

We mainly work with two people on the development team, the lead developer and the QA manager. We communicate with the whole team via Basecamp if/when needed.

Can you share any outcomes from the project that demonstrate progress or success?

While the app is live, it is still in the process of being configured correctly.

How effective was the workflow between your team and theirs?

The WebClues Infotech team as a whole is very effective at working together. It’s occasionally difficult to communicate due to our different time zones. Aside from that, we’re very pleased with their attitude and the work they provide.

What did you find most impressive about this company?

Their experience, knowledge, and expertise within the field of mobile messaging and application development is excellent.

Are there any areas for improvement?

None as of yet.

Please describe your company and your position there.

I'm the founder and CEO of VlogMe, a mobile app for the vlogging community. 

For what projects/services did your company hire WebClues Infotech?

Webclues Infotech built our app and turned our dream into a reality.

What were your goals for this project?

We wanted to create a working product.

How did you select this vendor?

I found WebClues Infotech through online research. I chose them over a few others because of their customer service and knowledge.

Describe the project in detail.

Our initial contact was superb. Everything was easy to understand. Their team improved my designs and made suggestions, which I decided to incorporate.

After completing the design stage, we moved on to the MVP. We have been working on it for the last two months. 

Can you share any outcomes from the project that demonstrate progress or success?

During the first few days after launch, we the app was installed over 200 times. We've progressed rapidly thanks to their spectacular work. 

How effective was the workflow between your team and theirs?

It's fantastic. They're both professional and easygoing, and our feedback and communication are perfect. I can speak with any team member on Skype.

What did you find most impressive about this company?

Webclues Infotech doesn't get enough credit. Their pricing is generous, especially since they deliver outstanding quality. I appreciate their customer service and ability to quickly deliver what they promise.

They do a fantastic job, stick to their core values, and strive for perfection. I would partner with them again.

Are there any areas for improvement?

Communication can be tricky, but there aren't any barriers. Although we're awake at different times, they make an effort to combat that issue.

Please describe your company and your position there.

I am the Director of IT Solutions at a technology company. We work within the business technology space.

For what projects/services did your company hire WebClues Infotech?

We have several legacy systems with a lot of overlap and it’s getting harder to add new features. In order to implement new functionalities, we needed to start over. We were looking for a partner to develop a new system from the ground up with an architecture that could better accommodate scaling.

What were your goals for this project?

The new solution had to support all of the functionality of the old system in addition to the new features.

How did you select this vendor?

We contacted many vendors and found two potential developers. WebClues Infotech was more proactive in their communication than the other agency. We appreciated their eagerness and ultimately chose them because we felt they were invested in our project.

Can you go into detail about the services they provided and the scope of the project?

We started the project by determining the scope, a set of user stories, and a list of descriptions explaining individual components. WebClues Infotech understood our goals and recommended solutions for a best practice approach. To create the new system, WebClues InfoTech started from the user stories, using the PHP framework in Laravel. Over time, they made additional improvements. We continue to add new ideas to the project scope.

What was the team composition?

We had a team of five for the first month of the project, but we soon expanded to a 10-person team. We have a project manager who acts as our direct point of contact, but we are free to communicate with the whole team. Every member we’ve interacted with is capable and talented.

Can you share any information that demonstrates the impact that this project has had on your business?

Despite the slow workflow because of the integration work we’ve been doing ourselves, we can still see the benefits of the new functionality WebClues Infotech implemented. We are excited to continue with the integrations and start using the elements that have been completed.

How was project management arranged and how effective was it?

I’m happy with their approach to project management. WebClues Infotech consistently communicates progress and updates. We mainly interact through Slack. We also use GitHub and Travis Cl to track development and building progress.

What did you find most impressive about this company?

I appreciate their ongoing communication, it impressed me from the start. Now having worked with them for several months, I realize there are talented and well-versed in the most current technology. So far, it’s been a great experience.

Are there any areas where they can improve?

There isn’t a specific area that stands out. Each month, the team takes time to reflect on the project and determine if there are any areas for improvement. They have a great attitude and willingly take suggestions to help them reach their best potential. The team’s level of commitment is refreshing.

Introduce your business and what you do there.

I am the owner and founder of Barunii. We are a premium online beauty portal in India that provides skin care, makeup, hair care, and fragrance products. Our site adds a personalized and customizable touch to the search process by providing tailor-made recommendations for customers’ specific needs.

What challenge were you trying to address with WebClues Infotech?

I had been working in the beauty industry for a very long time, but I was naïve to the technical elements needed to create Barunii. I wanted a reliable and trustworthy partner to not only develop the product but guide me through establishing a timeline and help me make important decisions.

What was the scope of their involvement?

I shared my idea and the WebClues team identified the proper platform to host it. They designed the entire website and UX/UI strategies to align with my desired brand and then provided frontend and backend development services. The team intuitively and clearly integrated specific shopping centers, features, and profiles. We continue to collaborate on further development and maintenance needs.

How did you come to work with WebClues Infotech?

I worked with a previous partner prior to WebClues, but they were unable to handle the scope of the project, which required me to push back my launch date. In my search for a competent team of developers, I looked on Quora and contacted about six development houses. Ultimately, I chose WebClues.

What is the status of this engagement?

We worked on the website from June 2017–May 2018, but they continue to provide support.

What evidence can you share that demonstrates the impact of the engagement?

Given that this was WebClues’ first e-commerce project of this size and this level of complexity, they performed extremely well. They met each challenge and did the appropriate research to assure they were prepared for each task. As the website grows, we continue to rely on them heavily.

How did WebClues Infotech perform from a project management standpoint?

There was a learning curve in the primary stages of the project due to some miscommunications about expectations, but once we handled that the rest of the project moved quickly. We communicated via Basecamp. The WebClues team was reasonable and receptive to our comments and feedback. They were willing to rework tasks if we weren’t happy with the initial work.

What did you find most impressive about them?

I was impressed by their honesty and teamwork skills. WebClues was very committed to my project and they actively tried to understand my perspective. Our relationship was not purely commercial and transactional, they worked as part of my team.

Are there any areas they could improve?

They could scale up both their e-commerce and UX/UI design capabilities.

Introduce your business and what you do there.

We have a mobile application platform through which family and friends can help each other by using their personal skills, and, in return, pay each other using Amazon Voucher or donate to their preferred charities. The name TrynTryn comes from “Trust your network. Try your network.”.

What challenge were you trying to address with WebClues?

We were designing and developing the mobile application for the iOS and Android platforms, while also designing our brand.

What was the scope of their involvement?

They helped us design our brand logo and a UI and process flow for the application. They also coded, tested, and implemented it on the iOS and Android platforms, using PHP for the Android app.

What is the team composition?

We discussed commercial terms and general concerns with Ayush (Founder, WebClues) and they also assigned a technical project leader.

What is the status of this engagement?

We started working with them almost two years ago. We’ve gone from idea to conception and delivery, and the engagement is still ongoing. We’re working on phase two of the project at the moment.

What evidence can you share that demonstrates the impact of the engagement?

They've helped us develop our concept, converting everything we came up with into requirements, developing them, and finally releasing the application, two years later. They’ve had a huge impact on the launch of our product.

How did WebClues perform from a project management standpoint?

We’ve used an agile methodology—We had regular calls with them, either on a weekly or daily basis and they were responsive in resolving issues, understanding our priorities, and delivering a prototype. We primarily use Skype and Basecamp for communication, along with calls and emails.

They’ve kept us up-to-date and managed the project nicely, even though our collaboration’s been completely virtual. This is the best collaboration we've had with an offshore company. Our trust in them increases day by day, and we’re continuing this collaboration.

What did you find most impressive about them?

Their attitude and ability to understand client requirements. They’re courteous, always thinking about what is beneficial for the client, and always trying to add value to the client’s business. They thought through all the requirements we gave them and were good at brainstorming with us, determining whether our approach made sense.

Are there any areas they could improve?

They're a young company, so they’ve learned with us as well. They’re quite good at design and development, but I think that they could improve in the testing area. There's also room for improvement on documentation, but we worked in agile, so it didn’t matter that much. They've been quite good overall.

Do you have any advice for future clients of theirs?

For someone just starting a business, without a clear idea of how to take the first step, and looking for affordable services that can add value, WebClues is a trustworthy option. They’re huge value-for-money for me and for anyone else looking to develop an application or a website.

Please describe your company and your position there.

I’m the managing director of an online travel company called My Imagine Tours. We’re one of the fastest growing tourism agencies in Western India, offering holiday packages, air tickets, and visa services. Our flagship is ImagineTrip.com.

For what projects/services did your company hire WebClues Infotech?

We were having several operational difficulties with our site and needed to upgrade it. The previous web developer had built a poor framework, which resulted in issues with the invoicing, online booking, and user portal. We approached WebClues Infotech to develop a new framework that would allow us to add our desired functions.

What were your goals for this project?

With our new website, we sought to provide clients with detailed information about our products in an interactive way. We also wanted to include channels where customers could directly submit any inquiries or requests to us.

How did you select this vendor?

We came across WebClues Infotech while reaching out to other developers. Due to the complex nature of our project, we felt that the other vendors couldn’t provide a viable solution, and we didn’t like their approach. In contrast, WebClues listened to our concerns and offered strong solutions to problems that we hadn’t even considered, so we went with them.

Can you go into detail about the services they provided and the scope of the project?

They refined our site’s framework using PHP and MySQL to restore the site’s main sections and eliminate bugs. From there, they developed and implemented a host of features, including invoice and booking management, visa processing, and third-party payment integration. The new site also allowed us to send automatic emails and text messages to users in addition to exporting booking data into Excel. Finally, they made the site SEO compatible and resolved any remaining bugs.

What was the team composition?

There were about 4–5 people working on the project, though we mostly interfaced with their team supervisors. When we needed to go into technical detail about the framework, we directly coordinated with the developers. I appreciated that the core team members remained the same throughout the process. As a result, we felt comfortable working with them, and they were professional and friendly.

Can you share any information that demonstrates the impact that this project has had on your business?

Because we’re an online tourism company, our business depends on a functional website. Compared to before, we’ve seen more traffic thanks to the new site, and our clients appreciate the renewed framework. We’re confident that our site has become popular with our users.

How was project management arranged and how effective was it?

They followed a strict timeline and delivered the project according to our expectations. The communication was smooth, and we hardly had any concerns. They used Basecamp to document and circulate all of our communications to the entire team. That way, we didn’t have to repeat anything. We also interacted with them via phone calls and WhatsApp.

What did you find most impressive about this company?

What stood out to us most was their level of dedication and ingenuity when approaching problems. During the development, we had an issue with refunding customers for canceled bookings. However, their team offered us an innovative solution that we hadn’t considered. Beyond that, they’re friendly people, which makes all the difference.

Are there any areas where they can improve?

We didn’t have any specific concerns with the project. Their pricing was competitive, though they could have been more generous with the costs.