WebCap Digitals

BACKGROUND

Please describe your company and position.

I am the CEO, founder of Moaver B.V.

Describe what your company does in a single sentence.

It is a online platform where shippers will be connected to the best transporters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebCap Digitals to accomplish?

• Develop the website for Moaver
• Develop a Brandbook for Moaver

SOLUTION

How did you find WebCap Digitals?

• brought in by a colleague

Why did you select WebCap Digitals over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from WebCap Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webcap was given the task to build a platform where shippers, business and consumers, can fill in their transport order with all the necessary information for transporters. With this detailed order Moaver will search for the ideal transport company who can fulfill this order and ask them for a quotation. Transport companies can register at Moaver and make a profile with a six-steps registration-form.

The website has 4 pages: Homepage, for-shippers-page, for-transporters-page and the about-us-page. Webcap has developed the brand book, style of website and logo as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We didn't officially started with the website yet, so there are no measurable outcomes that demonstrates progress or succes yet.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They sticked to the agreed deadline with the main scope perfectly. However, obviously we needed to change our strategy a couple of times, what caused extra development time. Nevertheless, The owner and project manager responded very professional and friendly when I asked them to change some strategies and developments and they have put all the effort in it to understand which way I wanted to go.

At the moment we started with the project, I had my doubts about the communication. I was afraid we wouldn't understand each other, because of the languages and Eastern Europe dialects combined with the virtual meetings, but they surprised me positively.

What was your primary form of communication with WebCap Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism and customer service were impressive.

Are there any areas for improvement or something WebCap Digitals could have done differently?

I wouldn't know what.

BACKGROUND

Please describe your company and your position there.

CEO of company with verified student reviews platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebCap Digitals LLC, and what were your goals?

We needed to move from an expanded prototype into an industry grade platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Easy communication, price competitive, full stack developers available part-time as part of the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There have been so many steps that would be hard to detail here. Technolgoies: PHP, Laravel, Zapier, Quality Assurance, project management, backlog creation, documentation, etc etc.

How many people from the vendor's team worked with you, and what were their positions?

Probably about a dozen. There's been system admins, developers, coders, architects, project managers, etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sorry, we cannot share any measurable outcomes because of confidentiality.

Describe their project management style, including communication tools and timeliness.

We have a project manager assigned to us. She's extremely efficient and timeline communication. We also have a quick weekly update meeting. They are very good in English, both written and spoken.

What did you find most impressive or unique about this company?

They were flexible and adaptable to our needs.

Are there any areas for improvement or something they could have done differently?

None that I can think of right now.

BACKGROUND

Please describe your company and your position there.

individual entrepreneur

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebCap Digitals LLC, and what were your goals?

I need a site as a channel for renting houses, as well as for remote property management.

SOLUTION

How did you select this vendor and what were the deciding factors?

These were the recommendations of WebCap from my friends as a reliable and competent partner capable of solving my problems.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was necessary to create a website consisting of two sections: real estate rental and property management. The work included all stages: the creation of technical specifications for the functionality of the site, page design, site management module: administrator pages, databases, etc. Launching the site on the host, development and support.

How many people from the vendor's team worked with you, and what were their positions?

Basically 3 people:

• project manager
• CEO
• technical director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still in the works, so there is no success story in numbers, but I like what it turns out.

Describe their project management style, including communication tools and timeliness.

We communicate with the project manager almost every day, sometimes several times a day. We divide the work into stages. For each stage, we discuss the timing, goals and details. We mainly use e-mail. WhatsApp is for urgent short questions. Company server for tests. We communicate by e-mail with the CEO about once a month, on financial and general organizational issues.

What did you find most impressive or unique about this company?

They have high-level customer support. In the process of creating the site, I expressed several times atypical wishes and suggestions for functionality and never received an answer that the company cannot do this or that they don’t do it. We have always found a way to implement non-standard functionality.

Are there any areas for improvement or something they could have done differently?

In the first months of our interaction, there were cases when the company released a release that was not fully tested according to the user scenario. For example, new or fixed functionality worked, but related functions stopped working and sites still could not be used. But I must say that such cases have not occurred over the past year.