Strategy, Design, Drupal & WordPress

We empower purpose-driven businesses and organizations with award-winning digital experiences.

We partner with brands who seek the full impact of a powerful digital presence. WDG’s in-house experts create web, social and content experiences tailored to your needs in the modern tech era. We specialize in WordPress, Drupal and ExpressionEngine.

Visit https://www.webdevelopmentgroup.com/ to view our work and services.

Contact us directly at [email protected] with your details or RFP.  

You can also contact [email protected] to get in touch with a Client Success Manager.

 

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2004
Show all +
Arlington, VA
headquarters
  • 3100 Clarendon Blvd
    Arlington , VA 22201
    United States
other locations
  • 718 7th Street NW
    Washington, DC 20001
    United States

Portfolio

Key clients: 
  • Identity Guard
  • The United States Institute of Peace
  • The American Red Cross
  • Boeing
  • WebMD
  • Godiva
  • PBS
  • AEI
  • The Folger Shakespeare Library
  • The United States Congress 

World Cocoa Foundation

WDG created a custom design on a flexible WordPress CMS platform to showcase WCF’s position as the leading thought-leader on cocoa sustainability issues. For more visit www.wdg.co

The National Interest

WDG constructed a site redesign and migration onto a Drupal site for The National Interest, a leading international media publication. The National Interest is an American international affairs magazine that is published by the Center for the National Interest. WDG was able to assist The National Interest on their redesign by providing full-spectrum support, including strategy, design, and web development. The National Interest was analyzed and needs were identified in order for WDG to provide them with tailored solutions. Check out www.wdg.co for more.

American Red Cross

Confronted with a growing mobile audience, American Red Cross needed to upgrade their non-adaptive mobile interface to help users more easily locate and leverage appropriate resources during times of crisis. Our primary task was to create an aggregated platform that highlighted the American Red Cross’ breadth of relief services. 

View more WDG projects by visiting https://www.webdevelopmentgroup.com/work

BoardSource

BoardSource sought to utilize a redesigned site structure and brand aesthetic to increase membership conversions, promote sales of particular resources, and meet key performance indicators (KPI’s). WDG strategized BoardSource’s site redesign with an improved information architecture, thorough wireframe designs, and an incredible user experience. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

Health.ly

Health.ly wanted to create an invaluable resource center for users featuring a robust collection of health-focused recipes with social feature integrations to keep users coming back for seconds. WDG designers created a delectable design to showcase the full user experience for target audiences. We created an interactive interface with featured and sponsored content to increase user engagement and revenue, as well as optimized all designs for three different breakpoints. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

Chemonics

Chemonics sought to coalesce a broad body of content into a streamlined information architecture with improved navigation pathways to increase user engagement. They also wanted to incorporate the newly established Chemonics rebrand throughout the site with a fresh, clean design. WDG incorporated custom features, a streamlined navigation structure, and custom integrations into the new site to improve the user experience. We designed an interactive map with content data points which allowed the dense content library to more seamlessly correlate across the site. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

AALU

Website redesign for AALU. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

WDG Work Reel

A video displaying WDG's portfolio of work.

The Folger Shakespeare Library

The Folger Shakespeare Library houses the largest collection of historical Shakespeare literature, manuscripts, and other artifacts in the world. When the Folger partnered with The Web Development Group, we were tasked with revitalizing their online presence with an updated site structure that better catered to their wide breadth of audiences, from the general public to knowledgeable research scholars. Built on a Drupal CMS, we gave the Folger’s web administrators a completely customized and straightforward way of managing content.

 View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

Hubbard Radio

Hubbard Broadcasting operates across several major markets including the nation’s capitol. They desired an online platform that could manage multiple channels and millions of listeners. In order to achieve this goal, WDG would need to create a streaming medium equipped with features that had cutting edge web functionality that would revolutionize the listener experience.

 View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

American Coatings Association (ACA)

A true model of sustainability, the American Coatings Association (ACA) has been protecting and preserving our nation’s infrastructure for more than a century. They are prideful advocates continually seeking to change critical industry issues through various publications, programs, and events. The Web Development Group (WDG) found a way to express their passion for the industry while engaging visitors with tailored content.  View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

City of Alexandria

After recently being named one of the top cities in the United States to live, The City of Alexandria determined that it was time to give their web presence an overhaul, and hired The Web Development Group to partner in this extensive and in-depth project. Offering full service web design, web development, strategy and marketing services, The Web Development Group,  or WDG, is a full service digital agency, that calls the city of Alexandria home. Launching the project with their in-house team of web designers and developers, WDG was hired as a collaborative partner, to provide strategy, redesign of information architecture, digital taxonomy, wire frames, front-end design and user interface design.

 View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

The Conquer Cancer Foundation

The Conquer Cancer Foundation (CCF), located in Alexandria, Virginia, is a non-profit foundation built on the goals of funding research, sharing knowledge and improving the quality and access of cancer care. In an effort to rejuvenate their design, improve user experience and amplify the overall essence of credibility to the CCF site, The Web Development Group was contracted to provide research and discovery, digital strategy, redesign of the website’s information architecture, as well as the design of a completely new and updated Drupal website.

 View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

Penton

New York based Penton Media is an information publishing services company distributing to over 16 million professionals in industries such as agriculture, transportation, and infrastructure. They offer a plethora of different resources for these industries, including networking, data metrics, and peer to peer broadcasting. With our in-depth experience in this industry, we knew we had to develop an online platform that is sustainable and versatile.  View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

Reviews

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Digital Strategy & Web Redesigns for Gov. Agency

“They created a flexible platform that presents our content in a unique and interesting way.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2016 - Ongoing
Project summary: 

WDG - Web Development Group developed a digital strategy and redesigned a website from scratch, including wireframes. They continue to provide ongoing support for various projects as needed.

The Reviewer
 
51-200 Employees
 
Washington, District of Columbia
Web Comms. Manager, International Affairs Company
 
Verified
The Review
Feedback summary: 

WDG not only delivers high-quality design and development services, but also takes a unique and incredibly valuable approach to overall digital strategy. Highly proactive, responsive, and timely in their delivery, they continue to provide a positive work experience.

BACKGROUND

Introduce your business and what you do there.

I'm the web communications and multimedia manager for an international affairs company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We engaged WDG - Web Development Group to help us with our overall digital strategy and online presence. We wanted to refresh the look and feel of a lot of our websites. It had been a number of years since we redesigned the sites; they needed to be updated, more mobile friendly, and tell our story more effectively.

SOLUTION

What was the scope of their involvement?

WDG has worked on a number of projects for us, including redesigning and developing a website. During an initial kickoff meeting, their team met with us to go over our goals and requirements before going into development. They provided wireframes and mockups in the process.

What is the team composition?

On the most recent project, we worked with about five people, including strategists, designers, developers, and a project manager.

How did you come to work with WDG - Web Development Group?

We evaluated about 10 vendors and selected WDG based on their price, the quality of their previous work, and the capabilities they were able to offer as a full-service vendor.

What is the status of this engagement?

We'd worked with them on other projects dating back to 2016 but officially made them one of our preferred vendors in June 2017. The relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although I don't have any specific metrics to report, WDG has made our lives much easier by creating a template for our site that could easily be adapted to other sites. They created a flexible platform that presents our content in a unique and interesting way. It looks amazing overall, and we've received nothing but positive feedback.

How did WDG - Web Development Group perform from a project management standpoint?

They're great at keeping us on track, sticking to deadlines, and following up using the latest project management tools.

What did you find most impressive about them?

The strategy sessions they provide upfront sets them apart. They've helped our team hone and identify goals before going into development, which encourages our team members to think from perspectives they'd never considered before.

Are there any areas they could improve?

No. I've been very happy with their work.

Do you have any advice for potential customers?

Identify the goals of the project in as much detail as possible to make the strategy sessions more productive.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They've met about 95% of the deadlines for all the projects they've worked on.
  • 4.0 Cost
    Value / within estimates
    They're not the cheapest vendor, but they offer a lot of value for the investment.
  • 5.0 Quality
    Service & deliverables
    The quality of their services is outstanding.
  • 5.0 NPS
    Willing to refer

Website Rebranding for Government Data Solutions Firm

“WDG turned our website into an improved lead generation tool.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. - May 2018
Project summary: 

WDG - Web Development Group redesigned a website, updating its branding, incorporating custom features, and providing feedback as needed.

The Reviewer
 
51-200 Employees
 
Virginia
Former Employee, Government Data Solutions Firm
 
Verified
The Review
Feedback summary: 

WDG provided top-notch web redesign services as well as invaluable feedback to help improve the final product. Their efforts helped increase site traffic, user engagement time, and the number of overall leads. They remained organized and responsive throughout.

BACKGROUND

Introduce your business and what you do there.

I was the former director of marketing communications for a government data solutions firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

Our website was outdated and the company was going through a rebrand, so I decided to take the opportunity to rebrand and update our website as well.

SOLUTION

What was the scope of their involvement?

WDG - Web Development Group redesigned our website after doing a site audit and meeting with our team to go over our goals and requirements. They presented different options for us to choose from and worked collaboratively with us through each milestone of the redesign.

What is the team composition?

We worked with a design team, some developers, and a project manager.

How did you come to work with WDG - Web Development Group?

We found them through an online search for local vendors in the DC area. Other colleagues of mine within the industry had also recommended them. Out of the three companies we considered, WDG offered the best total package at the most competitive rate.

How much have you invested with them?

I can't remember the exact amount, but I remember they were much more reasonably priced compared to others we'd considered. Not to mention, they were willing to work within our budget.

What is the status of this engagement?

They worked on the project from January–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WDG turned our website into an improved lead generation tool. In addition to making it more user-friendly, visitors were spending more time on the site, and traffic significantly increased.

How did WDG - Web Development Group perform from a project management standpoint?

They did a great job despite the fact that we had to change project managers a few times. However, this was due to unforeseen circumstances. There were no issues getting the new resources up to speed, so nothing was impacted in a negative way on our end. They were organized, responsive, and documented their work well throughout the engagement.

What did you find most impressive about them?

They're very genuine and sincere. Whenever they had feedback or suggestions, they never hesitated to let us know how we could improve certain elements of the site. But they weren't pushy either. They helped educate us throughout the process without sounding condescending because they genuinely wanted to help us improve the final product.

Are there any areas they could improve?

Nothing comes to mind. Despite the staff transitions on their end, it didn't take away from our product or outcome.

Do you have any advice for potential customers?

Communication is key, so always keep an open line of contact with their team.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were just a few deadlines that slipped.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Two WordPress Web Designs for Multiple Companies

“Their staff is some of the best in the business.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2007-2008, 2012-2013
Project summary: 

WDG provided WordPress design and development services for two websites, working on creating mockups and then implementing them. They also trained the internal team on how to update the sites themselves.

The Reviewer
 
11- 50 Employees
 
Houston, Texas
Former VP, Government Communications Firm
 
Verified
The Review
Feedback summary: 

Both sites were completed successfully, receiving excellent reviews for the modernized look, ease of use, and good navigation flows. The team managed both projects smoothly, communicating regularly and demonstrating their technical skills throughout.

BACKGROUND

Introduce your business and what you do there.

I’m the former VP of a government communications firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

I reached out to WDG - Web Development Group to redesign outdated websites: once while at the consulting firm and again when I was working at another company. For both projects, we wanted a more modern platform that our current customers and potential customers would find easy to use.

SOLUTION

What was the scope of their involvement?

They completed two projects with me for different companies, both concerning very old, outdated websites. WDG came in, redesigned the sites, and put them on WordPress where we could make updates.

We began with a design kickoff and talked to them about what we were looking for. They created mockups for us, going through the typical design phase with a little bit of back and forth to pinpoint exactly what we wanted. After we settled on a design, they went into the development.

The projects weren’t terribly complex. There wasn’t a lot of customization that needed to happen, but it was still a large upgrade for us and involved a new platform. They trained us on how to use it and set us up with their customer support.

What is the team composition?

I worked with 3–4 people.

How did you come to work with WDG - Web Development Group?

I’m friends with Ab (CEO, WDG - Web Development Group), so I didn’t consider any other company.

How much have you invested with them?

We spent $50,000–$199,999.

What is the status of this engagement?

We worked together from 2007–2008 for one of the sites, and the other was done in 2012–2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Both sites got rave reviews. Customers found them really easy to use and navigate. The sites were modernized and brought into this century.

How did WDG - Web Development Group perform from a project management standpoint?

They were top notch. We communicated 3–4 times a week—sometimes daily—using email and phone.

What did you find most impressive about them?

Their staff is some of the best in the business from the get-go. I find them to be world class.

Are there any areas they could improve?

No, I was so pleased with how everything went. It was all really smooth.

Do you have any advice for potential customers?

Trust your project manager. They know what they’re doing, so let them help you get the best product.

5.0
Overall Score I would work with them again if given the opportunity
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always met their deadlines and milestones and never overpromised. They were realistic and honest.
  • 5.0 Cost
    Value / within estimates
    They did exactly what we wanted them to do.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend them to anyone and everyone.

Drupal 7 Design & Development for Think Tank

“Our site was pretty complex, but they successfully completed each task.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2018
Project summary: 

WDG – Web Development Group helped with a rebuilding initiative for a Drupal 7 website. They drafted mockups and CSS files to guide the backend coding process, producing a high-performing and reliable site.

The Reviewer
 
51-200 Employees
 
Washington, District of Columbia
Drupal Developer, Nonprofit
 
Verified
The Review
Feedback summary: 

The new design and build are widely praised. WDG was highly collaborative, responding promptly to requests and working diligently throughout each of the project’s phases. The team was very organized and time-oriented, which resulted in a smooth and straight-forward engagement.

BACKGROUND

Introduce your business and what you do there.

I’m a web developer at a nonprofit think tank.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG – Web Development Group?

We wanted to redesign our Drupal 7 website, updating the platform’s look and feel.

SOLUTION

What was the scope of their involvement?

The project was split into two phases. First, WDG worked with our communications department to draft a new design for the website. Together, they created mockups and CSS files that detailed the new interface and how it should operate.

Then, the team shared those documents and helped me code the backend, optimizing the site for reliable performance on all major web browsers. By the time I started working with WDG, they’d already completed most of the project, so it was a pretty straight-forward process.

What is the team composition?

In all, there were about 5­–6 people working with us, one of which acted as the project manager. During the development phase, I communicated with the team on a daily basis.

How did you come to work with WDG – Web Development Group?

Ab (Managing Director, WDG – Web Development Group) is a friend of mine, but we still requested proposals from a few of the top development companies in our area. Following a presentation from WDG, during which Ab explained the company’s services and provided examples, we decided to hire them. He was clear and detailed in his approach, and they offered a good price.

How much have you invested with them?

I estimate we spent between $20,000­–$30,000 on the project.

What is the status of this engagement?

We worked together from January–March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everyone is happy with the site’s updated look, feel, and performance. With the new build, we’ll have an easier time migrating the site to Drupal 8 in the future. Overall, it was a successful project.

How did WDG – Web Development Group perform from a project management standpoint?

I think they did great. Throughout the development process, we openly collaborated to generate impeccable code. Because of their responsiveness, it was a quick and smooth process. With the communications team, WDG provided weekly and daily alerts explaining their progress. They also used a project management system, but I wasn’t involved in that.

What did you find most impressive about them?

They’re very detail oriented in their creative process, prioritizing responsiveness for screens of all sizes. It’s clear that they think about the development work as they plan their designs. When I started working with them, we were able to speed through the coding because everything had already been meticulously drawn out.

Are there any areas they could improve?

No, we’re very happy with them.

Any advice for potential customers?

I recommend working with them, especially for a Drupal project. Our site was pretty complex, but they successfully completed each task. In initial discussions, give them clear goals, and they’ll let you know the possible ways to get there.

5.0
Overall Score They were fun to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They followed an organized timeline, and there weren’t any delays.
  • 5.0 Cost
    Value / within estimates
    It’s a good deal for the services they offer—Drupal development can be expensive.
  • 5.0 Quality
    Service & deliverables
    They delivered everything on time.
  • 5.0 NPS
    Willing to refer
    I have a lot of confidence in them.

WordPress Web Design, Development, SEO for Agency

"The team provided exceptional guidance. They held our hand as we figured out our budget."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2014 - Feb. 2015
Project summary: 

WDG – Web Development Group overhauled a third-party’s WordPress website and provided keyword-based SEO. The team added new design features and navigation functionalities. They also helped edit and curate copy.

The Reviewer
 
1-10 Employees
 
Falls Churh, Virginia
Garrett O'Shea
President, PockitShip
 
Verified
The Review
Feedback summary: 

The new site’s Google search results increased threefold. The team delivered a dynamic website within a practical budget. In-house processes caused some delays, but WDG – Web Development Group was proactive in keeping the project on track. In-person meetings benefited the partnership.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CMO of Pockitship.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG – Web Development Group?

My business partner had a company that served as the end client for this project. We hired WDG – Web Development Group to rebrand and relaunch the end client’s website. The site was outdated, static, and not very SEO-friendly; it needed a complete refresh.

SOLUTION

What was the scope of their involvement?

The partnership started with brainstorming and ideation. My business partner and I showed WDG – Web Development Group several corporate websites we wanted to use a guide for the end result. The team then created wireframes and designed the look and feel in compliance with the end client’s brand color scheme.

The team overhauled the site on WordPress and created a slider to highlight the end client’s four core competencies, which included white-glove home delivery. WDG – Web Development Group generated new keywords and created search functionalities that the previous site lacked. They also used an improved CMS to change content and make updates. Our team created copy for the designer. We then collaborated on editing and streamlining copy for the various webpages. Finally, they launched the site after we approved all of the deliverables.

What is the team composition?

I worked with the project lead, a designer, and a programmer. The owner was also involved at a high level. All four people participated in each meeting.

How did you come to work with WDG – Web Development Group?

I was familiar with WDG – Web Development Group from another company I worked at. For this project, we searched local design firms, and I recognized their name. We then put WDG – Web Development Group on our RFP list of seven agencies. Next, we narrowed the prospective vendors down to 2–3, including WDG – Web Development Group; they were the middle vendor in terms of cost. When we did face-to-face interviews, we found their team easy to interact with. As we sat in their conference room and discussed the project, we felt comfortable about the process.

How much have you invested with them?

We spent between $35,000–$40,000.

What is the status of this engagement?

We worked with them from October 2014–February 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WDG – Web Development Group kept the budget in check to build the website we needed rather than the one we would’ve unnecessarily wanted. The new site had relevant keywords and was an improvement over the old static one. The end client’s Google search results have at least tripled post-launch.

How did WDG – Web Development Group perform from a project management standpoint?

We used Basecamp to track updates and submit approvals. We interacted twice a week and met every other week. During the in-person meetings, we reviewed the site on a large screen and discussed the placement of multimedia content. The team made everything happen through free-flowing conversations. Delays were our fault because we were indecisive on several issues. The team did say they could have finished the project faster if we made decisions more quickly.

What did you find most impressive about them?

The team provided exceptional guidance. They held our hand as we figured out our budget. That approach—especially during our conversations—kept the scope in check, which we appreciated in the end.

Are there any areas they could improve?

No, because they did a good job. We never had disagreements and the team was highly professional.

Any advice for potential customers?

During vendor searches, contact the team and meet them in person. A face-to-face meeting will give clients a feel for their people and company culture. That familiarity is important because site launches are lengthy processes. In our case, the team was easy to get along with.

5.0
Overall Score I would go back and use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They kept us on track when were decisive and fell behind.
  • 4.5 Cost
    Value / within estimates
    They're not the cheapest on the block, but they were definitely good quality.
  • 5.0 Quality
    Service & deliverables
    They did everything that we asked for and within the budget we requested.
  • 5.0 NPS
    Willing to refer
    I've already referred them to other people.

Subcontracted Web Dev & Design for Creative Agency

"From the first moment, I always felt like we were in sync with WDG - Web Development Group."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. - Oct. 2017
Project summary: 

As a subcontractor, WDG - Web Development Group developed a WordPress website. Key features included a dashboard and administration interface as well as search functionality.

The Reviewer
 
201- 500 Employees
 
Washington, District of Columbia
Director of Digital Technology, Agency
 
Verified
The Review
Feedback summary: 

Internal and external feedback has been overwhelmingly positive. WDG - Web Development Group executives not only expedited completion and enhanced the project creatively, but also demonstrated a vested interest in long-term outcomes and customer business needs.

BACKGROUND

Introduce your business and what you do there.

I’m the director of digital technology at a creative agency in DC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

A client contracted us to build a website, but we needed the assistance and expertise of a subcontractor to build it.

SOLUTION

What was the scope of their involvement?

The first step was an introductory meeting between WDG - Web Development Group and our internal team. They got everyone on board with the breakdown of tasks and responsibilities before we introduced them to the client. They then led the discovery phase to find out the client's needs. In the design phase, they produced wireframes and mockups. The team launched the site after a build phase and QA in addition to providing 30 days support after launch.

The site was built on WordPress but also incorporated more complex relationships. They created a dashboard and administration interface to allow the client to manage the site. The backend included a search function for thousands of articles and interrelated content that dynamically populate the site. The client can connect items by setting categories; they can also manually create relationships by typing in the first few letters of the item title, clicking on the autofill, and dragging the item.

What is the team composition?

We primarily worked with a project manager and two other people. At most, we worked with about seven people on any given day.

How did you come to work with WDG - Web Development Group?

I met Ab (Managing Director, WDG - Web Development Group) when I was with another company. We didn't end up working together until now but continued to stay in touch.

How much have you invested with them?

We spent about $150,000.

What is the status of this engagement?

The project took place from February–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client was tremendously impressed with the way they executed the site. As a WordPress developer myself, I appreciated that their process was incredibly streamlined. The site was very clean, professional, and way better than what we could have come up with on our own.  

How did WDG - Web Development Group perform from a project management standpoint?

Their team performed really well. We communicated on a daily basis, sometimes multiple times a day. We were essentially on each other's teams for the duration of the project. We could reach out to several people and expect an immediate response. Ab was always available to help as well. We had some project management issues from our side, but they worked with us to solve it. I wouldn't hesitate to use them again.

What did you find most impressive about them?

All of the members of the team were solid in their respective roles. I was impressed with how the entire team collaborated; it’s easy to work with smart people. I’ve dealt with people in the past where I wasn’t sure they actually got what I was saying.

However, from the first moment, I always felt like we were in sync with WDG - Web Development Group. Being a subcontractor to a contractor can be difficult. They handled not being able to directly interface with the client well and still managed to deliver on all of the clients’ needs.

Are there any areas they could improve?

I don't think so. They handled everything well. If I were to nitpick, I’m sure I could find some issue since projects never go perfectly. But there's nothing institutional or fundamental that they could improve. They should continue bringing on new team members who meet the standards and the expectations of their more experienced staff.

Any advice for potential customers?

Give them a shot. Some offshore companies charge half of what they do, but you get what you pay for. They deliver true added value for what you spend.

5.0
Overall Score They excelled in all respects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline. If we ran over, it wasn’t their issue.
  • 5.0 Cost
    Value / within estimates
    They thought of things we hadn't considered, which ended up being important.
  • 5.0 Quality
    Service & deliverables
    The client was ecstatic about the quality of the product.
  • 5.0 NPS
    Willing to refer
    I've already referred them multiple times.

WordPress Web Redesign & Development for Consulting Firm

"WDG is committed to understanding the client."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Oct. 2017
Project summary: 

WDG - Web Development Group built a WordPress site to replace an outdated platform. They conducted a hands-on design phase, including several on-site exercises and mock-ups, to select graphics and tone.

The Reviewer
 
51-200 Employees
 
Fairfax, Virginia
Lucas Aimes
EVP, Emagine IT
 
Verified
The Review
Feedback summary: 

WDG - Web Development Group delivered a sleek, cutting-edge website that appeals to an organization’s target demographics for clients and potential employees. Feedback from customers and internal stakeholders alike praised the user-friendly navigation and attractive appearance.

 

BACKGROUND

Introduce your business and what you do there.

I'm the EVP of corporate development for Emagine IT. Our organization is an IT management consulting firm that’s been in operation since 2005. Most of our business is in the federal government. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

Our existing website was slightly stagnant and didn't truly reflect our organization's capabilities. We wanted it to appeal to our clients and attract specific demographics like millennials to our organization. As we pursued more development contracts, we also needed an accurate representation of our cutting-edge software and web design services. 

Even though we offer IT consulting and have website developers on our payroll, we lacked the bandwidth to work on corporate initiatives. These limitations extended to implementing new websites, so we reached out to WDG for help.

SOLUTION

What was the scope of their involvement?

We started off with a meet-and-greet for all the stakeholders who were involved with the process. WDG spent time learning more about our organization to get a better idea of our ultimate goals for the website. We visited them on site to go through exercises to define our vision. During these planning meetings, we reviewed feedback from our clients on what they found appealing or disliked. 

We assessed some of our competitors' websites to find aspects to model. During this phase, we determined what our competitive landscape emphasized. The team invested a lot of research into the requirements before creating mockups for the site's structure. At that point, we delegated responsibilities. Our company took ownership of the actual content and wording that would appear on site pages. WDG considered our comments from the research and planning sessions to create the right tone and graphics as they worked through layouts.

After they presented several options, we made decisions about how to move forward. Once all the site mapping matched up our discussed plans, WDG conducted a handover for all the page templates. They helped us add these developed pages to the domain we had set up so that we could start development and add content. 

What is the team composition? 

We interfaced with about 4–5 people from WDG at any given time. 

How did you come to work with WDG - Web Development Group?

Somebody within our organization knew one of the developers from WDG. We met with and requested quotes from four other website designers in the area. WDG came through as the most cost-effective. The examples they provided were more in line with the type of website we wanted to put in front of our clients. 

How much have you invested with them?

We invested $40,000 or more. 

What is the status of this engagement?

We worked with WDG from January–October 2017. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don't have any specific results to share, but WDG got our website up and running with no issues. We've seen increased traffic based on the metrics we track through Google Analytics, even though that wasn’t our primary goal. We mainly wanted to modernize the site and align its presentation with our users' preferences. Now, it engages our clients and potential employees. 

We've had nothing but great feedback from our clients and internal resources about the ease of navigation through the site. Aesthetically, it's much more colorful and filled with clean lines and real photos of our employees at volunteer events or around the office. The old site was more boilerplate, templatized, and leveraged many more stock photos. We tried to make the new version more in line with our culture and engaging for our employees. 

How did WDG - Web Development Group perform from a project management standpoint?

WDG performed excellently. They leveraged project management tools and maintained great communication to ensure the project went smoothly. They kept us aware of what we needed to do, reminded us of approaching deadlines, and engaged us to take actions whenever necessary. On occasion, they even had us visit their offices or came to ours. 

In the beginning, we communicated almost daily through the project team site WDG set up. We discussed upcoming activities and completed tasks. During the middle of the project, we spoke every few days as we each got our respective work done. Towards the tail end, we ramped back up to daily communication as they prepared for the handoff.

What did you find most impressive about them?

Our companies have very similar cultures, so we feel welcome working in WDG’s office space. They never judged anyone based on their comments or questions about the website. WDG is committed to understanding the client. They took measures early on to envision the end product from the user perspective.

Are there any areas they could improve?

No, nothing comes to mind. We worked very closely with them and appreciated all their efforts. We would definitely use WDG again in the future. 

Do you have any advice for potential customers?

Do your homework to determine which web design company will best suit your needs as a partner. Based on what we saw from WDG's sample projects and their existing client base, they were the most in line with what we wanted to portray on our site. Getting multiple quotes was also helpful. They were right in the range we wanted to spend on our website redesign. 

5.0
Overall Score The team is very attentive. They're always there for us, and they reach out in regular intervals to see if we need any additional support.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had no issues meeting our deadlines. They were an excellent help for us to launch the website before a contract award we received.
  • 5.0 Cost
    Value / within estimates
    We didn't have the resources to do the months of work this project entailed in-house. Having a new face of our company was worth its weight in gold.
  • 5.0 Quality
    Service & deliverables
    Their careful planning phase ensured that we understood the lifecycle and deliverables. We stuck to the schedule as we moved through the project.
  • 5.0 NPS
    Willing to refer
    I'm very likely to. We’ve even already referred them to others who needed website design. Those clients are currently using them.

Web Redesign for National Nonprofit

"You get that small town/small business feel in a really big city with a big development firm like theirs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

WDG built a custom website for a nonprofit using WordPress. After discovery and wireframing, they mapped out the navigation and helped implement a rebrand for the organization.

The Reviewer
 
11- 50 Employees
 
Washington, District of Columbia
Erin Berry
VP Marketing & Communications, BoardSource
 
Verified
The Review
Feedback summary: 

WDG made web development seem like magic. Traffic has increased 200% since the launch, and all other metrics are trending up. The WDG team delivered a flexible design that allows for quick changes, but more importantly, they were a family-style business with a real desire to build relationships.

BACKGROUND

Introduce your business and what you do there.

BoardSource is the recognized leader in nonprofit board leadership and supports, trains, and educates nonprofit leaders from across the country and throughout the world. With almost three decades of experience, BoardSource provides leaders with an extensive range of tools, resources, and research data to increase board effectiveness and strengthen organizational impact. It is also the national voice for inspired and effective board leadership. I serve as the vice president of marketing and communications.

 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG?

We had a website that we hosted inside of our AMS. It was on a CMS platform, but it was nonresponsive, not flexible, non-scalable, and archaic. We hired WDG to completely develop a brand new online presence using the technology of WordPress.

SOLUTION

What was the scope of their involvement?

We completely overhauled how we organized the content on our website. There was a lot of discussion about how we wanted our menu and navigation; we went back and forth with WDG and we both landed on something we thought was going to be really great and fit our needs and those we serve. There was input from us and input from them — it was a great collaboration.

Once they came up with the structure, they really understood where we were coming from in terms of what we wanted to be different on this website compared to how it was on the website we were using at the time. They did a lot of discovery with us. When the wireframes came back we were thrilled. We loved it! When the first design mock-up came back, I didn’t love the colors that they chose. We were about to go through a full rebrand and had been working on updating our new color palette and brand standards. However, after we saw their first design it helped us realize what we liked and what we didn’t. It actually helped us put our new colors together and when we sent them to WDG they seemed excited about the boldness and the direction we were headed.

SEO also was a huge focus. The URLs of our previous website were 100 characters long, and they made no sense. If you know anything about digital marketing and search engine optimization, you know your URL is very important. We had very high hopes that this new website would drastically enhance our online presence. We talked a lot about how our MOZ score was really high when compared to other like-minded organizations within our sector. Our page rank was quite high as well. But paid advertising, direct traffic, and organic traffic were lower than we wanted.

The way WDG allocates resources to a project is different than how I’d worked with other web development firms, and it was a good different. You are working with different team members throughout the project with a seamless hand-off; it was exciting to work different experts directly and not just simply with one project manager. Something really great was the way WDG launched into our project. We did a huge staff kickoff and they brought us through some exercises that lasted a couple of hours. Our entire staff was able to participate and meet the several WDG team members we’d be working with. We wanted it to be a collaborative effort from our end and theirs; we wanted to make sure that everyone knew just how important this new website was to us and those we serve. It was very organized from the beginning.

Once those initial elements were done, we worked very closely with our developer, Kurtis, who is still there and who we still work with because we now have WDG on retainer. We primarily worked with him on the launch. Kurtis is a genius. We pretty much think he's magic. We would ask him, “How did you do that? That was magic! And so quick too”! That’s how it went throughout.

How did you come to work with WDG?

When I was first hired at BoardSource we had a webmaster because we really did need someone on staff with that type of knowledge and experience to manage the site. When he moved to an organization that focuses on web design, we certainly made updates and added critical information to the site, but we did not have the flexibility that we needed or the internal capabilities. In addition to not having the flexibility, the website was nonresponsive, and about 15% of our users are mobile users, so when you have a nonresponsive website it’s going to affect the user experience for those consumers, and sales for the organization. We went through an extremely extensive RFP process and talked with many different firms. We did not have a web development firm we were currently using, so we started from scratch. All of the research was done in-house. After receiving many proposals — and we didn’t just look at D.C.-based firms — we also looked at firms in Manhattan and Brooklyn, but WDG stood above the rest. It was a great experience from the very beginning and in the end, we were absolutely thrilled we had the opportunity to work with them.

How much have you invested with WDG?

It is a little bit tricky because, at the very end, they had to come on and do something that was completely out of scope (thankfully!), but I think, all in, it was $150,000.

What is the status of this engagement?

We started working with them in September 2015 and launched in October 2016. We have them on retainer, paying them monthly for updates and special projects. We would not have chosen any other firm for this!

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our MOZ score is now a 5.1; it was a 6.3. Our traffic rank is 180,000 or so, and we were at somewhere around 500,000 prior to launch. We were getting anywhere between 20,000 to 50,000 visitors to our website depending on the month and what we were doing. Now we are getting close to 100,000, so we’re up a lot. If you looked at our website metrics prior to redoing it this time last year, for example, about 85-90% of the traffic was coming from email marketing. Now over 50% of visits come from organic and direct traffic. Email marketing is probably reaching the same amount of people, but we have so many more people coming to our website that it is roughly only 15% of our traffic. And over 50% of our users are return visitors which is really exciting.

We absolutely love our newly redesigned website; for our users’ experiences and the internal team working on it now. One of the things that we really wanted was flexibility. WDG built us the most flexible WordPress I have ever worked with. It is based on the flexible design layout version and we can basically do anything that we want to. We create pages from scratch, and it is like… add this layout, add this, and add that. We certainly have our own internal standards and guidelines and business operations as it pertains to that, but it’s the most flexible website that there is.

How did WDG perform from a project management standpoint?

They did very well, especially considering the circumstances of the integration partner we had to part ways with mid-project; this company delayed our website launch about seven months. WDG stuck with it, being very supportive and helping us in the end when we were ‘in a pickle’ and needed to launch the website to help support our organization and new strategic direction. The integration partner simply couldn’t develop what they said that they could develop, and WDG had to broaden their original statement of work and adjust their timelines. WDG did a heck of a job sticking with us because it wasn’t always very easy.

What did you find most impressive about WDG?

The most impressive thing about WDG is that you feel like a part of their family in a way. They’re an organization that obviously works with a lot of clients and manages a lot of projects, but I feel like I am truly supported by them. You get that small business feel in a really big city with a big development firm like WDG. I would say that’s probably the most impressive. When we went over there for training, we all went out to happy hour. I know the names of their kids. I know that Homiera just got married. They take the time to get to know their clients and be really supportive. That’s the biggest thing that feels good about the partnership.

Are there any areas WDG could improve?

Not yet!

What tips or recommendations could you share that might increase the likelihood of success with WDG?

I think that they should hire WDG for their website project. Period.

 

5.0
Overall Score They’re just a really good group of people that you can trust. A testament to the project is that we didn’t want to stop working with them. As soon as we launched our website, we brought them on as a vendor or partner of ours.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They don’t typically miss deadlines, and they are very communicative. I would award bonus points here for their support whenever we had a really challenging project that disrupted their timelines and their business as it was disruptive to ours.
  • 5.0 Cost
    Value / within estimates
    WDG constantly went out of their way, and outside the scope of our original project, to benefit us. They knew we were a nonprofit and didn’t have a ton of resources, but they were very flexible with us.
  • 5.0 Quality
    Service & deliverables
    We were constantly impressed with their knowledge of technology, user experience, and analysis. They helped us to understand what we were looking for and to be able to take our goals and make it a reality.
  • 5.0 NPS
    Willing to refer
    I have already referred them to a bunch of different people when I talk about our website. I’m in marketing and communications, so I have a lot of colleagues and peers in the nonprofit space and others.

Web Redesign for Environmental Nonprofit

"WDG handled everything with aplomb, style, and grace."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Jan. 2017
Project summary: 

WDG redesigned a website for an environmental nonprofit that was tasked with jumping from the outdated ColdFusion system, to Drupal 8 CMS, for which WDG delivered successfully delivered designs. 

The Reviewer
 
11-50 Employees
 
Washington, District of Columbia
Director of Digital Products, Green America
 
Verified
The Review
Feedback summary: 

Employees cite the difference from the old site to the new site comparable to moving from a mortar and pestle to a food processor: WDG fulfilled all requirements and acted as a partner during the process, dealing with multiple hierarchies of stakeholders. 

BACKGROUND

Introduce your business and what you do there.

Green America is a national nonprofit with a budget of 3-million-dollars annually. We’re based in Washington, DC. I am the director of digital products for the organization. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG?

We are using a ColdFusion website that was developed in 2008. My task has been to convert it into the Drupal 8 CMS, make it mobile-responsive, integrate third-party donation and user-engagement tools, and refresh the content. We had a full-year process planned but had no experience with web development. The organization made a leap of faith and chose a more modern infrastructure. We have many individual users across the US and globally, as well as organizational members and a business network.

Similar to how regions of Africa bypassed landlines and went straight to cell phones, we were jumping from an outdated platform straight to Drupal 8.

SOLUTION

What was the scope of their involvement?

We’ve broken the work down into two parts: a design phase and a development phase, which is currently being wrapped-up. We engaged with WDG in order to envision and deliver finalized designs in Illustrator/PSD formats which we could then use to build our website. We didn’t use WDG for any marketing collateral. Our website is the organization’s main outreach tool, aside from the emails we send out, so it was very important for the organization to have a well-thought-out website.

We were assigned a resource who worked on our overall direction and vision, the main designer, and two or three junior designers who submitted competing samples. We also had a contact for billing and other general inquiries. Our interactions changed based on what level we were working, but we had a main contact who shepherded us through the whole process.

We needed WDG’s help in understanding different elements and how everything could relate. They were fluent in terms of design vocabulary, bringing some rigor to our process.

As a digital person inside a non-digital organization, it was important for me to have a process that engaged everyone, especially those who were technologically averse. We also had a wide range of partners who were only experts in their particular field—like labor, climate, food, or finance—and who had a strong need to make sure that the site represented the needs of donors, sponsors, and partners. We also collaborated with bloggers and social media experts, each of whom had to know how to go through the process. One thing we appreciated about WDG was their structured process for working with our digital team and helping us get comfortable with the idea of a new website. It’s due to that process that we were able to have the project move forward. The needs of nonprofit organizations tend to be different, and we needed to wrangle everyone on the right path.

We had initial meetings around user personas, during which we described the different needs of people coming to our site, and moved to overall wireframing with successive rounds for getting our internal architecture and prioritization understood. We went into three rounds of design and settled on a nice version that was subsequently refined.

How did you come to work with WDG?

We went through an RFP process, interviewing approximately 16 firms of different sizes in Washington, DC and around the US. The process required buy-in from our stakeholders and executive board. One of the reasons for choosing WDG was their knowledge of working with multi-stakeholder teams.

How much have you invested with WDG?

The cost of WDG’s work was around $35,000.

What is the status of this engagement?

The final design was delivered in early January of 2017 and took four or five months to complete. We expect to complete the website in May of 2017. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

WDG has fulfilled all our requirements. We wanted to have attention paid to the relative hierarchy of our content, making it more utilitarian rather than just presented. We wanted to encourage users to go to certain pieces of content that we selected, with a focus on donations and email engagement. WDG also designed an entryway to the magazine publication for our organization. All of these parts needed to fit together; in my mind, it turned out great. I will have better data after we’ve had a few months to understand what we’re doing.

The site isn’t the same experience by far. It’s a breath of fresh air. People can make their own changes, automatically crop images to the correct size, see all content as it comes up and edit it directly, and so on. It’s indescribable—comparable to going to a food processor from a mortar and pestle. My team is very pleased about the upcoming launch, and we’ve had a sigh of relief since there were many directions that the project could have taken. Our success is in no small part due to having a great, experienced design team.

How did WDG perform from a project management standpoint?

We had weekly meetings and in-person check-ins with our main contact and WDG’s designer. We had many architecture discussions and also moved on to the design components. WDG shared work through InVision, which was helpful for the people who were not visually oriented. Towards the end, we had more frequent meetings since we had to make decisions. The final delivery was on time.

What did you find most impressive about WDG?

There was a level of mutual respect and admiration between our teams. My presence on the Green America side has smoothed things a bit since I do have a background in website redesign, but I don’t know how the project would have turned out if we’d used a team without the same level of communication skills as WDG. Everyone on our side had a clear understanding of what we needed to do, and WDG helped navigate through our hierarchical process. We have a participatory workforce, so everyone on the team is empowered to make decisions and comments. WDG handled everything with aplomb, style, and grace.

WDG was not afraid to push back, which was very important since we didn’t have the knowledge in-house. We needed someone to flag issues and highlight any wrong approaches. It’s what most impressed me about WDG, and it’s important to know for someone looking to hire them. They’re a full partner for projects and can bring expertise to the table.

Are there any areas WDG could improve?

WDG did everything we needed them to do. More on-site participation would have helped may have helped for additional comfort with our staff, but is not necessary for the final deliverables. I even found it amazing that WDG came to our location three times.

What tips or recommendations could you share that might increase the likelihood of success with WDG?

WDG can deal with multilevel, bureaucratic institutions, navigating through that and providing a finished product. This can be a herculean task. They were nimble and knew how to make our stakeholders understand the work. That clarity was very beneficial to our team.

The internal team working on the engagement needs to understand what it wants and have a document which prioritizes its needs and required features. It’s extremely difficult to communicate that to a team like WDG unless the team knows what it wants internally. We did have an RFP, and all the content type were laid out as much as possible. Every hour spent internally on the planning will save two hours during the engagement. 

5.0
Overall Score I’ve gone through five website processes, and this is definitely at the top because of the scale, quality, beauty, and engagement with WDG. I’m sure anyone on our team would feel the same. It’s been a very good experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Delays were also on our side when we came up with new needs. WDG did great with what they were able to do.
  • 5.0 Cost
    Value / within estimates
    The cost was up to $15,000 lower than what we were quoted from a number of others.
  • 5.0 Quality
    Service & deliverables
    WDG delivered above and beyond what we needed, and it was a smooth and pain-free process.
  • 5.0 NPS
    Willing to refer
    We’re already referring WDG. I think that nonprofits like ours, municipal governments, or quasi-governmental institutions can benefit from their work.

Web Redesign for Clincial Research Company

"I felt like WDG delivered a website that we were looking for and much more."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jul. 2015 - Ongoing
Project summary: 

WDG updated and redesign an outdated website. They rebuilt the site in Wordpress, used Swiftype for search engine purposes, and a calendar widget for the clinical research company's courses.

The Reviewer
 
11- 50 Employees
 
Alexandria, Virginia
Marcela Leon
Former Director of Technology, ACRP
 
Verified
The Review
Feedback summary: 

The site is more user-friendly and mobile friendly as well. WDG helped enable the company's marketing efforts due to the new and improved site. WDG made full use of their talented and professional staff to streamline workflows and deliver the project on time.

BACKGROUND

Introduce your business and what you do there.

We are ACRP which is Association of Clinical Research Professionals. I was the senior manager of digital and technology for the association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG?

We had a website that was about ten years old, and it wasn’t mobile friendly. It was outdated, and the CMS [content management system] in general was a very old system. It didn’t have a good workflow for our staff. We wanted to address not only the fact that the website look and feel was outdated but also the workflow for our staff and to change the CMS.

SOLUTION

What was the scope of their involvement?

I did a lot of research ahead of time, so I gave WDG a wish list of the ideal things that we wanted for the website and also prioritized them. They suggested WordPress mainly because it was going to be very content-heavy site, and WordPress was the best platform to use. Another feature that they brought forward was Swiftype, which was a search engine for our site. We needed that because we needed to be able to pull in search results from some of our platforms including our community site and our clinical researcher website which were two platforms that were outside of ACRP. Swiftype allowed anybody who searched on our website to find results from these external platforms that we had. WDG also set up a calendar widget for our courses. They also put together some Gravity Forms plugins. We were using Wufoo before the website, and now we brought all the forms onto our site.

How did you come to work with WDG?

I did an RFP [request for proposal] when I was looking for a new partner. I Googled different agencies in our area. I knew they would be working with us closely, so I didn’t want a company that was too far away. After looking at agencies and for websites they’ve designed, we found WDG was just a couple of blocks away from our office. I reached out to them, and they came to our office and spoke to me about what they offered. I felt like their customer service was great. Ab, the managing director, was friendly and they understood what we needed. I look to build relationships with the partnerships we have with other companies and not just think of them as a vendor. I felt that WDG was professional in addressing what we needed.

How much have you invested with WDG?

The redesign project cost under $200,000.

What is the status of this engagement?

We started working with WDG in July 2015, and the work is ongoing. They continue to help us with maintenance.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any metrics, but I heard from our staff and even our members that the site is definitely more user-friendly and it’s mobile friendly. We can do a lot more marketing now than what we used to because of where we are. I’m sure that our presence online has improved as a result of the redesign and how professional looking the site is now. We did implement Inspectlet on the website, and that is still ongoing for the ACRP site. That’s one of the tools that has allowed us to make data-driven decisions for the website.

How did WDG perform from a project management standpoint?

We launched on time. WDG’s staff was very knowledgeable in each of that areas. I really liked their workflow because we changed team members in each space, but each team member focused specifically on their area such as strategy, wireframing, design, and development. There’s absolutely nothing bad I can say because I felt like they really helped me also as a project manager. It was the first redesign that I had gone through, and they really supported me and taught me a lot of the phases. We used Basecamp, and for post-launch, we used DoneDone in order to submit tickets.

What did you find most impressive about WDG?

I’m impressed at how Ab has managed to get such talented staff. Everybody is very talented and professional. If they’re not knowledgeable about something, they’re able to help or get more information for me. There’s a great team at WDG.

Are there any areas WDG could improve?

There’s nothing I can think of right now. I’ve had great experiences with WDG. I was really happy with the work they did.

What tips or recommendations could you share that might increase the likelihood of success with WDG?

When I’m trying to find new partners, I look for a partnership. I had to do several of these types of projects at ACRP. I’ve looked for new vendors and potential partners, and I felt that WDG was extremely up to date. They built our website as a flexible layout, which is something that I liked because it gave us more control over the website and allowed us to be creative. They stepped outside the box, and Ab was actually very transparent about that from day one. Ab felt we needed to change the perspective of how associations work which made sense to me. I really wanted to do something different and build a site both our members and staff are going to love. And so far, everybody has been really happy. I really appreciate Ab’s transparency from day one.

5.0
Overall Score I didn’t have any issues. WDG was very supportive and very knowledgeable. I was satisfied with their work and their level of professionalism.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had weekly meetings especially closer to the launch of the project.
  • 5.0 Cost
    Value / within estimates
    When I did all my research through the RFP, I was looking at five or six different companies. Some of their quotes were much higher than WDG. We got a pretty good value for what we paid especially considering it’s a flexible site.
  • 5.0 Quality
    Service & deliverables
    I felt like WDG delivered a website that we were looking for and much more.
  • 5.0 NPS
    Willing to refer
    I recommend WDG to everybody.