Strategy, Design, Drupal & WordPress

Gold
VERIFIED

We are a Washington, DC-based digital strategy firm with an award-winning creative & web development team. Contact us at [email protected]

We focus on content strategy, design systems, brand refreshes, and implementing enterprise based technical platform to increase brand awareness and conversions.

We offer integration services with third-part marketing automation and CRM systems. Specialize Drupal, WordPress & SalesForce.

Visit www.wdg.co to learn more about WDG or email us at [email protected] 

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2004
Show all +
Arlington, VA
headquarters
  • 3100 Clarendon Blvd
    Arlington , VA 22201
    United States
other locations
  • 718 7th Street NW
    Washington, DC 20001
    United States

Portfolio

Key clients: 
  • Identity Guard
  • WTOP, Washington's top news
  • The United States Institute of Peace
  • The American Red Cross
  • Boeing Company
  • WebMD
  • Godiva
  • PBS
  • American Enterprise Institute
  • The Folger Shakespeare Library
  • The United States Congress 
  • National Interest
  • World Cocoa Foundation

See recent portfolio -  www.webdevelopmentgroup.com

Learning Without Tears Image

Learning Without Tears

Redesign for Learning Without Tears with Drupal as the CMS.  Case study: https://www.webdevelopmentgroup.com/work/learning-without-tears/

American Diabetes Association Image

American Diabetes Association

Mobile and desktop projects for the American Diabetes Association.

Type 1 Risk Test 

Sample Clientele Image

Sample Clientele

Our clients range from successful startups to visiable large non-profits.   

For over a decade, every project — no matter the size — has been met with a passion and pursuit to consistently deliver conversion-driven solutions.

We lay the strategic foundation for each project by understanding the targeted business goals and audience needs of our clients. Our data-driven approach delivers results that are

strategically on-brand.

Our strategists, designers, web developers and marketers take service and standards seriously — the job will not just be completed, but mastered. All of our clients know that they are working with a hand-picked, quality, experienced team.

Learn more by contact us at [email protected]

American Red Cross Image

American Red Cross

Confronted with a growing mobile audience, American Red Cross needed to upgrade their non-adaptive mobile interface to help users more easily locate and leverage appropriate resources during times of crisis. Our primary task was to create an aggregated platform that highlighted the American Red Cross’ breadth of relief services. 

View more WDG projects by visiting 

Health.ly Image

Health.ly

Health.ly wanted to create an invaluable resource center for users featuring a robust collection of health-focused recipes with social feature integrations to keep users coming back for seconds. WDG designers created a delectable design to showcase the full user experience for target audiences. We created an interactive interface with featured and sponsored content to increase user engagement and revenue, as well as optimized

all designs for three different breakpoints. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
AALU Image

AALU

Website redesign for AALU. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

WDG Work Reel

A video displaying WDG's portfolio of work.

The Folger Shakespeare Library Image

The Folger Shakespeare Library

The Folger Shakespeare Library houses the largest collection of historical Shakespeare literature, manuscripts, and other artifacts in the world. When the Folger partnered with The Web Development Group, we were tasked with revitalizing their online presence with an updated site structure that better catered to their wide breadth of audiences, from the general public to knowledgeable research scholars. Built on a Drupal CMS, we

gave the Folger’s web administrators a completely customized and straightforward way of managing content. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
Hubbard Radio Image

Hubbard Radio

Hubbard Broadcasting operates across several major markets including the nation’s capitol. They desired an online platform that could manage multiple channels and millions of listeners. In order to achieve this goal, WDG would need to create a streaming medium equipped with features that had cutting edge web functionality that would revolutionize

the listener experience.  View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
American Coatings Association (ACA) Image

American Coatings Association (ACA)

A true model of sustainability, the American Coatings Association (ACA) has been protecting and preserving our nation’s infrastructure for more than a century. They are prideful advocates continually seeking to change critical industry issues through various publications, programs, and events. The Web Development Group (WDG) found a way to express their passion for the industry while engaging visitors with tailored content.

 View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
City of Alexandria Image

City of Alexandria

After recently being named one of the top cities in the United States to live, The City of Alexandria determined that it was time to give their web presence an overhaul, and hired The Web Development Group to partner in this extensive and in-depth project. Offering full service web design, web development, strategy and marketing services, The Web Development Group,  or WDG, is a full service digital agency, that calls the city

of Alexandria home. Launching the project with their in-house team of web designers and developers, WDG was hired as a collaborative partner, to provide strategy, redesign of information architecture, digital taxonomy, wire frames, front-end design and user interface design. View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
The Conquer Cancer Foundation Image

The Conquer Cancer Foundation

The Conquer Cancer Foundation (CCF), located in Alexandria, Virginia, is a non-profit foundation built on the goals of funding research, sharing knowledge and improving the quality and access of cancer care. In an effort to rejuvenate their design, improve user experience and amplify the overall essence of credibility to the CCF site, The Web Development Group was contracted to provide research and discovery, digital strategy,

redesign of the website’s information architecture, as well as the design of a completely new and updated Drupal website.  View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
Penton Image

Penton

New York based Penton Media is an information publishing services company distributing to over 16 million professionals in industries such as agriculture, transportation, and infrastructure. They offer a plethora of different resources for these industries, including networking, data metrics, and peer to peer broadcasting. With our in-depth experience in this industry, we knew we had to develop an online platform that is

sustainable and versatile.  View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/
vbrick - enterprise video platform Image

vbrick - enterprise video platform

WDG partnered with Vbrick to provide the ultimate experience to B2B companies in need of video capabilities. We helped Vbrick design a polished CMS portal that displayed the trusted brand to their ever-expanding Fortune 500 customer list.

Visit case study at Visit vbrick case study!
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Chemonics

Chemonics sought to coalesce a broad body of content into a streamlined information architecture with improved navigation pathways to increase user engagement.

View more WDG projects by visiting https://www.webdevelopmentgroup.com/work/

World Cocoa Foundation Image

World Cocoa Foundation

We created custom designs for a flexible WordPress CMS platform to showcase WCF’s position as the primary thought-leader on cocoa sustainability issues.

Lush color schemes and photography maintain brand identity within a modernized aesthetic. Advanced navigation capabilities, search optimization, and overall performance of the WCF website were necessary. By simplifying the homepage with taxonomies, we minimized visual

clutter, heavy text, and menu structure.

Read our full case study by visiting: https://www.webdevelopmentgroup.com/work/world-cocoa-foundation/

Flight Safety Foundation Image

Flight Safety Foundation

Bringing aviation safety to the digital forefront.

Visit www.wdg.co to learn how we increase conversions and traffic.

The United States Institute of Peace Image

The United States Institute of Peace

Achieve your digital mission with a dynamic CMS platform.

Visit www.wdg.co to learn more.

The National Interest Image

The National Interest

WDG constructed a site redesign and migration onto a Drupal site for The National Interest, a leading international media publication. The National Interest is an American international affairs magazine that is published by the Center for the National Interest. WDG was able to assist The National Interest on their redesign by providing full-spectrum support, including strategy, design, and web development. The National Interest

was analyzed and needs were identified in order for WDG to provide them with tailored solutions. Check out www.wdg.co for more.
BoardSource Image

BoardSource

BoardSource sought to utilize a redesigned site structure and brand aesthetic to increase membership conversions, promote sales of particular resources, and meet key performance indicators (KPI’s). WDG strategized BoardSource’s site redesign with an improved information architecture, thorough wireframe designs, and an incredible user experience. View more WDG projects by visiting 

Center for Global Development Image

Center for Global Development

Reveal digital solutions that encourage global prosperity through innovative user experience.

See more on www.wdg.co

Reviews

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Server & Product Migration for Advocacy Organization

“WDG -Web Development Group really set us up for success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2020
Project summary: 

WDG – Web Development Group took over a development project that had a lot of bugs. They migrated the platform to a new server, fixed bugs, and enhanced security in just a week and a half.

The Reviewer
 
51 - 200 Employees
 
Washington, District of Columbia
Digital Technology Manager, City Advocacy Association
 
Verified
The Review
Feedback summary: 

A time-sensitive project, WDG – Web Development Group delivered quality results in an efficient manner. A trustworthy partner, their partners relied on them to provide cost-effective solutions for an important project. They were exceptionally collaborative and easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital technology manager for a city advocacy association. We advocate for cities, towns, and villages

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We had recently launched a product, and the product was developed in a quick manner by another development group. It wasn’t quite working as expected or how we initially scoped out, but we had to launch it quickly. It was for a high-profile partner, so we needed to bring someone else to come in and migrate the existing server from the developer’s environment, to our own server. Then, they made a few updates and addressed critical bugs.  

SOLUTION

What was the scope of their involvement?

The initial product was buggy and had a lot of issues, we scoped out the critical bugs that needed to be addressed in addition to the migration. The migration was the most critical part. In collaboration with WDG - Web Development Group, we set up the new environment and servers for the product. They were able to complete the migration over a weekend. They were very flexible with us knowing that we had a short timeframe to get this done. The developer got everything set up on our environments. Once that was done, we did some testing to make sure it was stable. They also addressed the bugs that prevented us from going live. They even added additional security to the hosting and BMS.

What is the team composition?

I worked directly with one developer and a project manager.

How did you come to work with WDG - Web Development Group?

WDG – Web Development was already a partner for us, and we knew if we needed someone to save the day, they could complete the scope in the time frame we needed.  

How much have you invested with them?

We spent about $20,000.

What is the status of this engagement?

The entire project was completed in a week and a half in April 2020, but we’re already working with them on another project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

 I’m extremely helpful with the end result. They addressed what needed to be addressed, and as a result, the product works as expected. We haven’t had any issues with the migration and the work that they did. I really liked working with the developer. They didn’t come up with a super costly solution, they gave us the right solution. They went above and beyond.

How did WDG - Web Development Group perform from a project management standpoint?

I was pleasantly surprised how quickly they completed the project because the previous engagement was out of scope and over a week and a half late, so our partner wasn’t happy. WDG -Web Development Group really set us up for success.

I was happy that the developer was collaborative, was communicative, and was offering solutions that were cost-effective.

What did you find most impressive about them?

I love how methodical and thorough they are. They’re intentional about how and why they do things. They’re smart, dedicated folks. It felt like a collaborative partnership, so I enjoy working with them.

Are there any areas they could improve?

Not on this project.

Do you have any advice for potential customers?

Being transparent and providing as much information about a project helps the WDG - Web Development Group understand how they can help.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Microsite Dev for Branding Agency

"WDG did a good job and delivered the product early."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
April 2019
Project summary: 

Working from designs given to them, WDG - Web Development Group developed the backend of a microsite for a third-party client. Additionally, they added functionality to ensure that the backend was editable.

The Reviewer
 
11- 50 Employees
 
Washington, DC
Senior Art Director, Branding Agency
 
Verified
The Review
Feedback summary: 

WDG - Web Development Group created an easy-to-use product that matched the designs perfectly. The team was able to work independently, and their work received positive internal and external feedback. The team’s constant updates and responsiveness to questions made for a seamless process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior art director of a branding agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We had reached out to a few developers to broaden our set of partners, and WDG was one of them. This was our first time working with them.

SOLUTION

What was the scope of their involvement?

They worked with us on a splash page or microsite for our client. WDG did all of the development and made sure that the backend was editable.

What is the team composition?

Ab (Founder) was our main contact.

How did you come to work with WDG - Web Development Group?

We did some research online, and we found them on a ratings platform where they had good ratings. We liked their website so we reached out and they responded swiftly. 

What is the status of this engagement?

They worked with us on this project in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our client was really happy and so were we, especially because it’s always a risk working with a new partner. WDG did a good job and delivered the product early. The backend was easy to use, which gave us the choice to make updates after the website launched. 

How did WDG - Web Development Group perform from a project management standpoint?

We had a strict deadline with our client and they told us how long it would take them. We worked backward from that date and made sure we had the design files on time. WDG kept us updated throughout the entire process.

We had specific milestones for our client to provide feedback. It was a seamless process, and the team was available whenever we had questions. 

What did you find most impressive about them?

There’s always a risk when you hand off your designs that they won’t be developed exactly the way you designed them. But that wasn’t the case with WDG. I was really impressed because everything looked exactly like the designs and the backend was easy to use. 

It made the whole process easy. I’ve had experiences in the past where it was more difficult or we needed to do a lot more work, but this was the opposite. We gave them the designs and they ran with it and knocked it out.

Are there any areas they could improve?

No, no that I can think of. I really liked working with their team. We don’t get website projects all the time, but WDG is definitely a partner I would want on the team.

Do you have any advice for potential customers?

They are able to scale up or down based on your needs. This worked well for us because we can handle the designs, we just don’t have the development skills in-house. Additionally, they were prompt in responding when I reached out to them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Digital Strategy for Local Real Estate Brokerage

"WDG has a very unique approach when it comes to building a website, finding an audience, and creating a strategy."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2020 - Ongoing
Project summary: 

WDG - Web Development Group assisted with strategy and brand positioning. After conducting research on the target audience, they developed tailored content for the website in order to generate leads.

The Reviewer
 
1-10 Employees
 
Washington, District of Columbia
Ahmed Nadim
Founder & CEO, Homesavey
 
Verified
The Review
Feedback summary: 

WDG - Web Development Group’s efforts have led to an increase in leads, helping the business achieve its goals. The website has received positive internal feedback, and the team has been very responsive throughout the relationship. They are a proactive partner who always keeps the consumer in mind.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Homesavey, a local real estate brokerage that helps buyers save money on closing costs when they purchase a home.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We hired them to help with strategy, positioning, and consulting. I’ve been in real estate for some time now and one thing I’ve always had an issue with is building an audience or clientele through a website, so that’s what I brought WDG on for.

SOLUTION

What was the scope of their involvement?

They provided consulting when it came to the strategy and positioning. WDG did a lot of research on our audience, and then made content for a new website in line with the audience they found. Additionally, they made strategic recommendations.

What is the team composition?

I mainly work with Ab (Partnership Director), who serves as the main consultant. I’ve also worked with two senior digital consultants and a project manager.

How did you come to work with WDG - Web Development Group?

I was introduced to them by a trusted source who had worked with them before.

How much have you invested with them?

So far we’ve spent between $75,000–$100,000.

What is the status of this engagement?

Our engagement began in January 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve been getting a lot of leads through the website now, which I was hoping for. Before, I would create the websites on my own and didn’t know how to bring people to them. With WDG’s help, we’ve had a lot of people looking to purchase houses. Additionally, our internal team loves it.

How did WDG - Web Development Group perform from a project management standpoint?

They are very responsive. We have weekly status calls and the team checks in frequently. We communicate via Slack.

What did you find most impressive about them?

I like their approach. I’ve worked with other developers, designers, and marketers before, but WDG has a very unique approach when it comes to building a website, finding an audience, and creating a strategy. 

The team thinks out of the box. I’m more hands-on with real estate, so I was only seeing things from that point of view at first. The team sees everything from the consumer’s point of view and helped me do the same.

Are there any areas they could improve?

No, I have no suggestions.

Do you have any advice for potential customers?

Ask a lot of questions. The team is very proactive and gives a lot of information upfront. If you don’t understand anything, ask them because they’re more than willing to help.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

User Experience Design for SaaS Security Startup

“It didn’t feel like an assembly line; they were creative and thought about what we needed.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - May 2018
Project summary: 

WDG – Web Development Group designed the UX/UI for a web-based SaaS security platform. Breaking the project into steps, they created an intuitive user journey that clearly presented information.

The Reviewer
 
10,001+ Employees
 
Washington, District of Columbia
Former VP of Product, Security Startup
 
Verified
The Review
Feedback summary: 

WDG – Web Development Group designed a high-quality product that stands out in a competitive market. An integral part of the business, the well-designed UX/UI appeals to customers. The team communicated clearly and delivered on time. They’re attentive and thoughtful partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the VP of product for a startup. Our product is SaaS delivered through a security platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

The product was designed for expert use. As we began thinking about providing our service to end-users and customers, we needed to figure out how to evolve the product visually and the information being presented. So, we had to figure out the user journey and how to best present all of the information.

SOLUTION

What was the scope of their involvement?

It started with a mind sharing exercise. We sat down and tried to understand the problem we were trying to solve. Based on what we were trying to accomplish, they helped us create a UX/UI design for our web-based platform. They broke the project into smaller chunks so it was easier to manage.

What is the team composition?

We met with Daario and there were a few other team members who worked on our project.

How did you come to work with WDG - Web Development Group?

I heard of them through personal connections. They became the clear choice after I met with their CEO. The CEO was very involved in the business and they had a fantastic portfolio of customers. We knew they were the perfect fit for us.

How much have you invested with them?

We spent between $50,000–$200,000.

What is the status of this engagement?

We started working together in May 2017 and we wrapped up in May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They were an integral part of our business. The product sells itself, and the UX/UI is the differentiator of our product in a very crowded space. They service hundreds of customers now. I’ve recommended them to 4–5 people already.

How did WDG - Web Development Group perform from a project management standpoint?

We were very clear on timelines, and we always knew what was going on. We had regular check-ins and in-person meetings in their offices. We hit all of our targets and timelines.

What did you find most impressive about them?

I felt like we were their only customer. Their upfront design process was really solid. It didn’t feel like an assembly line; they were creative and thought about what we needed. At the end, they were able to deliver.

Are there any areas they could improve?

Honestly, nothing stands out.

Do you have any advice for potential customers?

Let them do their part. Give them a problem and let them come up with the solution.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Real Estate Development Firm

"WDG created a functioning, easy-to-use, beautiful website that accurately showcases us as an organization."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2019 - May 2020
Project summary: 

After auditing two old websites, WDG - Web Development Group provided recommendations, created sitemaps, and built a new website from scratch. They also built a placeholder webpage on one of the old websites.

The Reviewer
 
11- 50 Employees
 
Alexandria, Virginia
Adrianne Griffith
Director of Marketing & Communications, AEDP
 
Verified
The Review
Feedback summary: 

A helpful partner, WDG - Web Development Group provided a visually-appealing, user-friendly final product. The website, which recently launched, was met with an extremely positive response, attracting over 300 visitors in the first week. They were a supportive partner who cared about their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and communications at the Alexandria Economic Development Partnership (AEDP). Our mission is to help expand the commercial real estate portfolio for the city of Alexandria.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We had two websites and neither of them looked good. Our legacy website was at least 10 years old and it was built on a Drupal platform, which isn’t the most non-developer friendly platform. If you’re not a technical developer, it’s very difficult to manipulate. 

So, it was challenging for us to put content on it and update it. Because of that, it was extremely outdated. The look of it was old and the UI/UX wasn’t that great. It was also difficult to find information. 

In 2016, we hired a communications firm that did website development who built a second website on WordPress, since we didn’t have the funds to redo our other website. That website was easier to manipulate and looked better, but it didn’t have much content on it. 

We then decided to have another website because these issues were hindering our work. Neither of the websites was a good depiction of our organization. We went to WDG with a problem but with no solution because we didn’t know what we needed. 

SOLUTION

What was the scope of their involvement?

The team audited both of our websites and came up with lots of recommendations and ultimately helped us to create a new website. WDG helped us to create the sitemaps and decided on the different functionalities. They then built the website from scratch. A lot of the content is the same as that on the old website. 

We had an emergency because of the Coronavirus pandemic, and we knew that we needed to create content on the old website. The team built out the webpage so that we could have that information until our new website launched, which wasn’t in their original scope of work.

Throughout this project, we were also going through a rebranding process with the communications firm we have on contract. WDG worked with that firm and with us to make sure that all of the new branding was implemented. 

What is the team composition?

At first, we had one project manager. As the process went on, we got to work with leads from different teams including UX designers and developers. From each of those teams, we had one lead person, but there were more teammates working on the project behind the scenes. 

How did you come to work with WDG - Web Development Group?

We conducted an interview process. We settled on WDG because we were impressed with their pitch and the way they approached website design. This was important for us because we don’t have lots of resources. 

We appreciated the fact that they were going to solve our problem in a way that worked for our organization. It didn’t feel like a one-size-fits-all solution. They made us feel like we were going to be our own project and they were going to help us create elements that worked for our needs. 

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

We began working with them in August 2019 and we just launched the website in April 2020. The project is contract-based and the contract will end in May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

As I said earlier, we recently launched the website, WDG created a functioning, easy-to-use, beautiful website that accurately showcases us as an organization. This is important because it also showcases the city of Alexandria, which is going to help us with our work. 

With our old website, we had a little less than 1,000 per month. Since we launched the new website, this week alone, we’ve had 364 users. We’re already seeing that this is a much more active website and the amount of time spent on the website is much longer. 

It’s a new, beautiful website so I know that visitors are going to spend more time on it because the visuals and layout are great. That said, I know that this website is going to have a lot more traffic and will give visitors a much better experience.

How did WDG - Web Development Group perform from a project management standpoint?

Our project manager was the central point for everything. Working with one project manager or one team lead meant that we weren’t confused about who we needed to talk to. If I had a specific technical question, I knew who I needed to talk to. 

If I had a general question, our project manager was always there. She was available on weekends and after-hours. I can’t say enough about how incredibly helpful they were and how they went above and beyond. I learned a lot and I’m extremely pleased with the product that we ended up with and the way we got there.

WDG used a CMS called Confluence where they kept all of the information about our project. That’s the main way we tracked the project, shared content, and where the tickets system is for the website. We also communicated with the team via email and phone, and we had weekly meetings in-person or virtually. Additionally, we created a Slack channel. 

What did you find most impressive about them?

The team was collaborative and flexible, and they also solved problems. We were involved in every part of the process and they listened to what we needed. When we didn’t know how to fix certain aspects, or when we wanted to change our project needs, they constantly and consistently solved those problems for us in ways that we never would’ve thought of by ourselves.

When something else affected the website in terms of timeline, look, or functionality, the team didn’t complain or quit; they just rolled with it. They figured it out and made it happen, which was great. They were an incredible extension of our staff. 

We’re not a big organization, so we lean on our partners. WDG was a true partner throughout this process. They cared as much as we did about coming up with a great website. They were as proud as we were that the website launched and as excited about it and what it’s going to do for us, which meant a lot.

Are there any areas they could improve?

Confluence wasn't the best tool. It’s a complex CMS and isn’t the easiest to navigate. Sometimes as a client, I missed certain elements because they were updated in Confluence but I didn’t know where they were or how to find them. We eventually figured it out, so it wasn’t too much of a big deal.

Do you have any advice for potential customers?

Be open. WDG can’t solve a problem they don’t know exists, and they can’t give you the best product if they don’t know the full picture so share as much as you can. Give them insight into as many resources as possible. 

If you give them everything they need and a clear goal, you’re going to be impressed with the creative solutions they come up with, the way they problem-solve, and the product they build.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Website Revamp for Membership Organization

“They’ve been able to manage the chaos behind the scenes to ensure that we achieve our goals.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

WDG – Web Development Group took over three websites for a membership and scholarship organization. They’ve ensured that the sites operate effectively and are properly integrated with salesforce.

The Reviewer
 
11- 50 Employees
 
Alexandria, Virginia
Kristen Law
Senior Director, Membership Organization
 
Verified
The Review
Feedback summary: 

The Salesforce integration is more effective now. WDG – Web Development Group delivered quality work and has established stronger security for each platform. The team stands out for their technical ability and industry knowledge. They’ve managed the project well using a collaborative platform.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of the education and alumni program. We’re a membership organization founded to dispel the mounting belief that the American dream was no longer attainable. Every year, we induct new members that embody the concept that through hard work, perseverance, and determination, you can go from humble beginnings to success. Since 1984, we’ve awarded scholarships to support education and it’s role in achieving the American dream.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We had one person in charge of our IT, website, and hardware, but as we expanded, we thought we needed an organization to support us. We needed experts in our field to support all three of our websites.

SOLUTION

What was the scope of their involvement?

They took over our existing sites, which is integrated with Salesforce, and it was an entire mess. We didn’t want to redesign, so they worked with what we have. They’ve ensured that the site is working the way we want, and is capable of pulling information from Salesforce.

Now, we’re looking into redesigning the site in the future.

What is the team composition?

I’ve had one point of contact, who is our program manager, and he makes sure that everything gets funneled appropriately. However, I’ve also worked directly with a few developers.

How did you come to work with WDG - Web Development Group?

We initially worked with another organization that was a jack of all trades, master of none. It clearly didn’t work for us, so we started looking at other agencies. We liked that WDG – Web Development Group is local. It was helpful so we can meet with them in person if needed. They also have such a high caliber profile of clients. On top of that, I really enjoyed working with everyone on their team.

What is the status of this engagement?

We started working together in November 2017 and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When I’ve expressed what we need, they’ve been able to translate that so it works well together. One of the biggest impacts this project has had on our business is how much interaction our site has with Salesforce information.

On top of that, I don’t have to worry about who is updating our site, we have all the patches, and I never have to worry about security issues. I just see the updates that show they’ve dealt with everything already.

How did WDG - Web Development Group perform from a project management standpoint?

They’ve been able to manage the chaos behind the scenes to ensure that we achieve our goals. At this point, they’ve been pretty good. We use an online portal, so I just input my requests, and then they’re reviewed. Sometimes, if something is really urgent, I will send an email to my project. Manager as well to let them know that there is something for them to work on.

What did you find most impressive about them?

They’ve been able to translate what we need, and really build that connection to Salesforce. They’re capable and have great technical expertise, that stands out in comparison to the other vendors we’ve worked with.

Are there any areas they could improve?

Early on in our partnership, they were setting up different teams and were trying to change how they interacted with clients, so their response wasn’t super-fast. But in the last year, they’ve changed for the better.

Do you have any advice for potential customers?

Be clear about what you want. They’re willing to customize to whatever you need, and they’ll do it as long as you can tell them what you want clearly.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Insurance Brokers Association

"What separates WDG is their user segmentation, journey mapping, and thoughtfulness about information architecture."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Jan. 2016 - Ongoing
Project summary: 

WDG – Web Development Group built a WordPress website to improve engagement for an industry association. They created an architecture to support growth. They guided audience segmentation and journey mapping.

The Reviewer
 
51 - 200 Employees
 
Washington, District of Columbia
Manager, Industry Association for Insurance Brokers
 
Verified
The Review
Feedback summary: 

WDG – Web Development Group delivered a successful platform that facilitated consistent growth in the number of unique users. The team is transparent and accommodates the needs of the partnership. They remain up to date with industry advancements to support continuous improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a manager of an industry association for insurance brokers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG – Web Development Group?

Our website was built around 2010 and it was awful. I had to hand-code most of it. The CMS essentially didn’t exist anymore, so it wasn’t functional. We needed to overhaul our website to bring it into the modern age with a better look and feel. We had a goal of increasing our engagement and becoming a digital-first organization to keep us moving forward.

SOLUTION

What was the scope of their involvement?

WDG built us a WordPress website soup to nuts. They looked into our organization and content to create a UX for all of our users. Their team did user personas, journey mapping, and audience segmentation.

They gave us a new look and put in a solid foundation to function as a 10-year infrastructure theoretically. Their team upgraded the information architecture, backend CMS, and the design. They found a CMS that wasn’t niche so that it wouldn’t go away. It was also accessible, so any team can use it and put content on it.

WDG continues to support us. They make fixes and help us with updates. Their team also works on ongoing development for the site. They add new features and sections as well as make design changes.

What is the team composition?

We worked with a team of folks including a project manager who was my point of contact throughout the entire process. We also worked with really smart people for journey mapping, user segmentation, and the information architecture side of the project. We then transitioned to working with another teammate throughout the design process. We worked with another person during the development phase.

How did you come to work with WDG – Web Development Group?

I wasn’t part of the RFP process because I came on board around the same time as them.

How much have you invested with them?

We’ve spent between $200,000–$1 million on their services. We’ve done three support contracts with them.

What is the status of this engagement?

The contract started in January 2016 and the partnership continues today.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve driven a 34% increase in our unique user base year over year since 2016. That’s largely due to the website overhaul and having a hub for all of our information where we publish all of our content that helps our member firms. We have somewhere to send people when we push out content and all of that traffic’s sent to our website. Their work was critical to increase all of our engagement.

How did WDG – Web Development Group perform from a project management standpoint?

They’re there when we need them. Their team understands who we are and how we work, so they don’t push projects that don’t fit us or wouldn’t happen on a timeline that’s comfortable for us.

What did you find most impressive about them?

Their understanding of how people use the web and their natural curiosity to find the best new tools are bar-none. There are many different firms that have great designers. What separates WDG is their user segmentation, journey mapping, and thoughtfulness about information architecture. I’ve been impressed on that front since day one.

Are there any areas they could improve?

They’re not as proactive with project updates as I’ve been as a project manager. I have to push the project managers to check-in sometimes.

Do you have any advice for potential customers?

Have a good understanding of your own organization and goals to help direct their creativity and strategic thinking. The world’s their oyster and can see different directions to take a project.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Advocacy Website Development for Nonprofit Leadership Firm

"Their team was receptive to our needs and was always willing to take the time to walk us through a product."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Sep. 2019
Project summary: 

WDG -Web Development Group redesigned a WordPress website to modernize the product for a nonprofit. They applied a new theme following brand guidelines. They updated the code and the CMS to improve usability.

The Reviewer
 
51 - 200 Employees
 
Washington, District of Columbia
Liz Youngblood
Former Director of Digital Marketing, BoardSource
 
Verified
The Review
Feedback summary: 

WDG - Web Development Group delivered a superior website that streamlined usability and received positive feedback from previous users. The team was flexible with the timeline to ensure the site’s on-time completion. They communicated technical concepts clearly, which supports ongoing partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a nonprofit dedicated to serving boards of directors and CEOs. We work to improve nonprofit leadership.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG – Web Development Group?

We had an initiative focused on advocacy for board members. It was focused on explaining the importance of advocacy and ensuring that board members understood the best paths to help their nonprofits and enhance their standing in the community.

We had a separate website for that initiative that was designed by another web development firm a while ago. The site was hardcoded with specific styling, which made it difficult for us to make changes. It needed a refresh, so we brought in WDG.

SOLUTION

What was the scope of their involvement?

WDG overhauled the entire site to be more flexible. Their team redesigned the product so that it’s easier for us to manage on the backend. Now, we can add new sections on pages, create pages from scratch, and add different images. They kept it on WordPress but added a different theme and CMS for the backend.

WDG used the branding that we established but also gave us suggestions to make the site more modern and easier for us to manage on the backend. We had a long training session before we launched the site so that I felt comfortable making changes to the site.

What is the team composition?

I mostly worked with Homiera (Director of Client Services) and one other person. Homiera was the project manager and the other team member managed the website development.

How did you come to work with WDG – Web Development Group?

WDG worked to redesign our website previously.

How much have you invested with them?

This project probably cost less than $10,000. It was built into our retainer with WDG, meaning that we added in extra hours.

What is the status of this engagement?

The project started in 2018 and we launched the website in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their work definitely improved our web traffic. A few weeks after launching the redesigned version, we had at least 15 people who used the site previously to tell us about how great the new design looked and how much easier it was to navigate. The redesign made an impression on the community that we serve.

How did WDG – Web Development Group perform from a project management standpoint?

We used a few different project management tools but mostly used JIRA. We had issues on our end with prioritizing the project, which threw WDG off because we didn't follow the initial timeline. As soon as we were ready to pick up the project in earnest, their team jumped in to help us and figure out a new timeline. At the end of the project, we were under pressure by our organization to complete the site. Their team was kind in dealing with frantic emails and calls to get the project done quickly.

What did you find most impressive about them?

Working with WDG is great. Of the companies that I’ve been able to work with, they’ve been one of my favorite companies. Their team was receptive to our needs and was always willing to take the time to walk us through a product. I asked a million questions and they took the time to answer them to make sure that I understood.

Are there any areas they could improve?

We put them in a difficult position by being behind the eight-ball. It was difficult to restart the project after it had been dormant for a few months. We had a few bumps when we restarted conversations but once we were on the same page, the collaboration went well.

Do you have any advice for potential customers?

Ask for what you need and make sure that you’re prepared when you go into conversations with them. Their team will listen and reflect your requests in their work. They’re receptive to discussions and feedback. As long as you know what you’re looking for, they’re a great partner.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Strategy & Web Dev For Tech Company

"Our team wasn’t very organized, but WDG was great at keeping us on task."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - May 2019
Project summary: 

WDG - Web Development Group redesigned and redeveloped a website, assisting with strategy and providing the wireframes and overall structure. They also supported the internal team once the website was launched.

The Reviewer
 
51 - 200 Employees
 
Charlotte, North Carolina
Susan Hahn
Former Director of Marketing, Ignite Technologies
 
Verified
The Review
Feedback summary: 

WDG - Web Development Group’s efforts resulted in a 75% increase in website visitor retention, as well as a boost in repeat visits, which were both attributed to the user-friendliness of the new website. In addition to being accessible and communicative, the team was also incredibly supportive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former director of marketing at Ignite Technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

Ignite Technologies’ business model is growth by acquisition. In a period of about three and a half years, we had done 36 product acquisitions. As this happened, we were shutting the websites of those companies down and trying to bring them into our fold.

The challenge was trying to do so cohesively and having one brand for those different products. We needed a website that was one big site with multiple mini-sites under it, all with the same look and feel. 

Our old website, which was connected to HubSpot, had become quite a mess. So, we were looking to have a whole new structure for our website that would recommend other products related to what users were currently looking at. 

SOLUTION

What was the scope of their involvement?

Initially, we sat down with WDG to explain our issues. The team then put together ideas and drafts of what they thought would be the best structure for us and making suggestions. They structured the website so that it was user-friendly.

The team built the website in WordPress, working on it from start to finish, including strategy, wireframes, development, and design. After the bulk of the project was done, they did some post-work for us. 

What is the team composition?

We worked with 3–4 teammates.

How did you come to work with WDG - Web Development Group?

There was one person on our team who had worked with WDG before. At the time, they had said they weren’t able to do the work because they had a lot going on. Nevertheless, they gave us a bid that we could compare with bids from other companies. Theirs just blew us out of the water, and we knew we needed them on board. 

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

We worked with WDG from October 2018–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our site visits and retention were up by 75% because the site was so easy to navigate. It was great to be able to see the customer journey through HubSpot. We saw a lot of repeat visits. WDG also made it very easy for us to upload our content onto the website without their help.

The whole website was incredibly usable. The experience for any visitor is great. I didn’t think that through as much, so it was a fantastic bonus to have.

How did WDG - Web Development Group perform from a project management standpoint?

They were great. Our team wasn’t very organized, but WDG was great at keeping us on task. In the beginning, we met weekly. As we were getting closer to the final deadline, we started meeting twice a week. They were fantastic as far as being available all the time.

When we had issues or questions, they were accessible. We communicated via phone and email.

What did you find most impressive about them?

Visually, their work was beautiful. Because this was my first time building a website from scratch, I undervalued and underappreciated what WDG was able to do, until they did it. 

Are there any areas they could improve?

The only thing, which was probably more on our end, was setting expectations. Some things could’ve been spelled out a little better. For example, my boss didn’t know that WDG wasn’t going to put all of the content onto the website and that we had to do it ourselves.

A week before the project ended, when they handed over the structure, she was very surprised. It wasn’t communicated to her clearly. To me, it was assumed, but it wasn’t the same for everyone. 

Do you have any advice for potential customers?

We had no idea what we were looking for, but the team was able to put it all together. However, you will save a lot of time if you know exactly what you want going in. Then, WDG will be able to tweak those ideas and improve them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Branding for Government Relations Company

"Truly, the end product and how it’s tight, crisp, and well-designed, was what impressed us most."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Sep. 2019
Project summary: 

WDG – Web Development Group designed and developed an easy-to-manage website for a government affairs firm. They conducted market research, and helped rebranding efforts by creating graphic designs.

The Reviewer
 
51-200 Employees
 
Alexandria, Virginia
Edward Griesmer
President, MultiState Associates
 
Verified
The Review
Feedback summary: 

WDG – Web Development Group created a well-designed website that pleased everyone involved. Easy to work with, the team helped their partners navigate the process. They were very helpful and well organized, making them great partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president at MultiState Associates Inc. We're a state and local government affairs firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WDG - Web Development Group?

We hired them to help update our website and to refresh our brand.

SOLUTION

What was the scope of their involvement?

Everything from the branding to the website was all of them. We have an engineering team, and we needed a company that would integrate with that team while bringing in new expertise. We also needed to own our code and have the ability to make updates after the engagement was over.

They did a lot of research on their own and checked out our competitors and our industry. They did a lot more design than we anticipated. They helped with a lot of different things for both the brand refresh and the website.

What is the team composition?

From their president, there were at least four people, and there were some other members working under them.

How did you come to work with WDG - Web Development Group?

We found them through word of mouth. We were working with a marketing consultant who knew of them. We looked at several companies, but chose WDG – Web Development Group because they could address both of our needs. We checked some of their references, and we knew they did some political work so we knew they understood our industry.

How much have you invested with them?

We spent approximately $80,000.

What is the status of this engagement?

The project lasted from January—September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

 I would encourage people to visit our website to see for themselves. We were really impressed with how they were able to incorporate graphics and our own ideas into a design that we mutually agreed upon. Their design set them apart, and it really reaffirmed our decision after working with them. We were wowed.

Our team has a lot of opinions, and pleasing them is very hard, but in the end, everyone was pleased with the design and everything that WDG – Web Development Group built for us.

How did WDG - Web Development Group perform from a project management standpoint?

They excelled at project management. They always met the deadlines that they initially set. The times when we changed the timeline, it was mostly because of our team. They kept us on track. They were great. They took us through a whole process that was very helpful.

The team and their personalities meshed really well with our team. They became a part of our team. Each time we sat down with them, they were instrumental in helping us navigate the project, which saved us a lot of time. We didn’t have to educate them on what we do.

What did you find most impressive about them?

They’re up to date on the latest technologies. We’ve gotten great feedback from our clients. They think it looks fantastic. Now, our internal team can easily make changes to keep us up to speed as well. Truly, the end product and how it’s tight, crisp, and well-designed, was what impressed us most.

Are there any areas they could improve?

From our perspective, we hit a home run, so there’s nothing we would change. They exceeded our expectations.

Do you have any advice for potential customers?

Spend the time upfront defining the project. Once we brought them in for the proposal phase, and let them ask us questions, that’s when we truly felt like they understood what we wanted. They took the time to understand what we needed from this project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
DialogConcepts, Inc.
Status
Active
Jurisdiction of Formation
Virginia
ID
05952130
Date of Formation
Apr 21, 2003
Source
State Corporation Commission
Last Updated
Jan 17, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jan 17, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
36
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
May 15, 2020