Creating Memorable Brands through Great UX

WANDR is a Product Strategy and UX Design firm based in Los Angeles. We are an agile, international team of experts with vast experience united under one common goal: help your business succeed.

At WANDR, our primary focus is to design great user experiences to enhance digital products and service offerings. Our approach derives from an understanding of your business, it’s identity and creative strategy.

We understand your goals, which enable us to identify the right creative strategy and direction that engages your target audience with your product or service offering. Our process consists of building your brand’s strategy on top of a solid understanding of your customers wants through qualitative research and their needs through quantitative analysis.

WANDR brings together the right people with the right chemistry. Our diverse and multidisciplinary team is the basis of our success. Each member brings a perspective based on their unique expertise allowing for a powerful combination of creative ideas and critical thinking.

We bring your visions to life with our world-class taste in mobile app, website and enterprise solution designs. Your next project deserves to be extraordinary. Let’s build it together

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
Los Angeles, CA
headquarters
  • 12655 W Jefferson Blvd
    Los Angeles, CA 90066
    United States

Portfolio

Key clients: 

IBM, Dollar Shave Club, Geico, Capital Group, Kaplan University, PWC, Burt's Bees

Reviews

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Web Redesign for Lifestyle Brand

"They care about producing great quality work and not about any of the corporate bloat." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Oct. 2018
Project summary: 

WANDR designed a website's visuals and UX/UI. Pre-existing wireframes served as a foundation for their work. They also delivered post and page templates that can be customized for repeated use.

The Reviewer
 
1-10 Employees
 
New York, New York
Carolyn Cope
CEO, Umami Girl
 
Verified
The Review
Feedback summary: 

Internal stakeholders are thrilled with how the site portrays their brand. WANDR’s team was highly communicative and willing to incorporate all feedback. Their streamlined organization empowered them to deliver a quality design that drove new partnerships and sponsorships.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Umami Girl, a lifestyle brand that caters to women centered around our website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

They redesigned our website to align with our branding shift from a food blog to a lifestyle website for women.

What were your goals for this project?

We wanted to create a beautiful, optimized website to support our expanding lifestyle content. Our primary focus was on delivering a fast, elegant UX for mobile and desktop environments.

SOLUTION

How did you select this vendor?

The vendor who developed our website subcontracted the design to WANDR. We’re so grateful to have been introduced to WANDR. Their contribution was the key ingredient in our success.

Describe the project in detail.

WANDR designed the current look and feel of our site. With wireframes as guides, they created the overall site design, as well as customizable content templates (posts and pages).

What was the team composition?

We initially worked with Jinny (Founder, WANDR) and Ed (Head of Strategy, WANDR). The detailed design work was done by Nadia (Product Designer, WANDR).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new site has been a huge success. We finally have the look and feel our brand deserves. It's helped us expand our audience and attract partners and sponsors.

How effective was the workflow between your team and theirs?

WANDR was extremely responsive and delivered on-time. They incorporated feedback beautifully and turned around design revisions quickly.

What did you find most impressive about this company?

WANDR is the perfect type of company for the current era. They choose great designers from all over the world and let them work remotely. They care about producing great quality work and not about any of the corporate bloat. This was clearly evident in the process and results of our project. We couldn’t be happier.

Are there any areas for improvement?

We were truly happy with every aspect of the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended them to everyone I know.

UX Design for Software Consultancy

“The products they design make sense and our clients love them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2016 - Ongoing
Project summary: 

WANDR designs the UX/UI for products in the HR, healthcare, and e-commerce space. They both work from scratch and use wireframes to produce hybridized designs for websites, mobile apps, and web applications.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
David Barlev
CEO, Goji Labs
 
Verified
The Review
Feedback summary: 

WANDR creates thoughtful, high-caliber product designs artfully tailored to enhance the UX/UI of myriad deliverables. The team of highly skilled designers maintains an effortless synergy through attentive and quick communication. 

 

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a software consultancy and development shop. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WANDR?

About two years ago, we hired WANDR to handle a lot of our UX/UI work. 

SOLUTION

What was the scope of their involvement?

WANDR has led the UX/UI phase for most of our major web and mobile app developments as well as websites we've done. We create a variety of web and mobile applications for e-commerce, healthcare, HR, and lifestyle. They start from the underlying information architecture and continue all the way through the final high-fidelity design. 

Frequently, they design the entire UX for a product from scratch and own that whole process. We either provide wireframes, or they work directly with us on projects for our clients to help get them where they need to be. They've both grown simple concepts into hybridized designs and also come in at later stages after we have a spec document. 

What is the team composition? 

My main point of contact from WANDR is their CEO. We've interacted with at least 10 other designers they assigned to our projects. 

How did you come to work with WANDR?
    
We met at a networking event a long time ago. After that, we started bidding on projects together to help our firms grow. Our overall takeaways when we were qualifying them was their very impressive portfolio. In general, their approach and process mesh smoothly with our mission and how we do our work. 

How much have you invested with them?

We've spent around $150,000 so far.

What is the status of this engagement?

We started working together in September 2016 and have an ongoing engagement. We work on a variety of projects; some have been completed, and others have just begun.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've completed about 20 successful projects together at this point. Some of them have been well-reviewed on Clutch, which is an important metric. As a result of their support, we were able to close more deals and increase our revenue as well.

Our partnership was a key factor in closing up to 10 of the projects we did together. WANDR is amazing to work with. They hire highly talented designed and have great processes in place. We've had a very fruitful engagement. 

How did WANDR perform from a project management standpoint?

Slack is our main channel of communication. WANDR uses a few other tools like Sigma and Sketch to communicate requirements and manage projects. I believe they also use Flow for project management. They're extremely responsive and communicate very clearly. It's really great to work together. 

What did you find most impressive about them?

They have a great process established for extracting and facilitating requirements. Their deliverables are beautiful and simple. The products they design make sense, and our clients love them. 

Are there any areas they could improve?

I don't think so. Overall, we're very happy. 

Do you have any advice for potential customers?

Having a clear idea of what you want to do going in typically makes the process faster and easier. Even if you don't, they're great at helping clients figure out the process. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design & Development for Online Course Provider

"WANDR is the ideal package of skills and customer service."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2018 - Mar. 2018
Project summary: 

Following a series of employee interviews to determine company goals, WANDR designed and developed a website for a service provider.

The Reviewer
 
1-10 Employees
 
Los Angeles, CA
Till H. Gross
CEO, Course Concierge
 
Verified
The Review
Feedback summary: 

In addition to being visually impressive, the completed website meets expectations and specifications. WANDR’s combination of professionalism and talent make for a strong development partner. Their swift communication made for a hassle-free engagement.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an online course publishing company. We work with YouTubers, TED speakers, and New York Times best-selling authors to help them create industry-leading online courses

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

We needed outside website design and development assistance for our new company.

What were your goals for this project?

Our goal was to have a beautiful website that could help our growing company earn more business.

SOLUTION

How did you select this vendor?

WANDR came to us through a referral.

Describe the project in detail.

WANDR interviewed our staff about our goals for the website. They produced several drafts of a layout for us to review and approve prior to starting development.

What was the team composition?

We were assigned a team manager, a designer, and a developer. We found all three to be professional and talented.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We love the website tremendously, and it is quite impressive. I'm confident that the website itself has brought us new business.

How effective was the workflow between your team and theirs?

I was incredibly impressed with the speed at which the team at WANDR communicated with us. We had a weekly call and numerous communications via email. They were always quick to respond and were concise in their communications.

What did you find most impressive about this company?

WANDR is the ideal package of skills and customer service.

Are there any areas for improvement?

We are incredibly happy with the product and couldn't have asked for a better experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App & Web Admin Dashboard for HR Marketplace

“The end product is impressive, as well as their entire approach.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

WANDR is providing a range of design services, working on mobile and web application design and UI/UX design. They iterated and improved existing designs and worked on some from scratch too.

The Reviewer
 
1-10 Employees
 
Los Angeles, CA
Dakota R. Younger
Founder & CEO, Boon
 
Verified
The Review
Feedback summary: 

Their efficient and prompt services meant that the app’s prototype could be put together within one month, and to a high level of quality. The team is integrated within the in-house team, communicating smoothly and always making themselves available.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of Boon. We’re a SaaS platform and mobile application that uses algorithms to find hiring referrals for companies. The platform automates the employee referral process by providing them with proactive recommendations based on their existing personal networks and job specifications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

We needed mobile and web application design, as well as UI/UX design.

What were your goals for this project?

To launch our public mobile app and have an updated web admin dashboard.

SOLUTION

How did you select this vendor?

We selected them because of how responsive they were. We were attracted by their strong communication skills, high attention to detail and proactive approach.

Describe the project in detail.

We began with meetings to discuss the specifics of the project. In those, we reviewed the existing designs and workflows that we had so far. From there, they began iterating and improving the designs in terms of aesthetic enhancements, interface simplifications, and streamlining workflows.

There were parts of the app that we didn’t previously have designs for. The team provided brand new designs and workflows that paired seamlessly with our existing assets.

What was the team composition?

Initially, we worked only with Jinny (Founder, WANDR). After a few months, Ed (Head of Strategy, WANDR) became the primary point of contact. There were other designers on the team, but we didn’t interface directly with them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first month, we were able to complete the first iteration of the mobile prototype. Considering the learning curve and the volume of work, we found that impressive. The deliverables are of high quality, which we were also pleased with.

How effective was the workflow between your team and theirs?

It’s been pretty seamless since day one. We consider them to be members of our team as much as any of our full-time employees. They’re part of our Slack channel, which allows us to message back and forth anytime we need. It’s all great.

What did you find most impressive about this company?

The end product is impressive, as well as their entire approach. They really make it their job to understand the product and vision, while pushing out a consistent stream of excellent work.

Are there any areas for improvement?

There’s always room for improvement. That said, I truly can’t think of anything pressing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

GUI for Medical Equipment Supplier

“We were impressed with their ability to learn fairly complex concepts about the project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Mar. 2018
Project summary: 

WANDR designed the UI/UX of sophisticated medical equipment.

The Reviewer
 
11-50 Employees
 
Franklin, Tennessee
Michael Harrington
On Demand Field Manager, K-Laser USA
 
Verified
The Review
Feedback summary: 

WANDR accurately translated complex requirements into a user-friendly interface. Their thoroughness, communication, and high-quality output have set them up for potential projects.

BACKGROUND

Please describe your company and your position there.

I’m the on-demand field manager for a company that manufactures advanced therapy lasers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

WANDR created our UI and assisted with the UX design.

What were your goals for this project?

We wanted to have a user-friendly, intuitive design that would never be obsolete.

SOLUTION

How did you select this vendor?

We sought out UI/UX companies that could produce a fresh, modern look. We also needed a company that would be responsive and could learn complex ideas. WANDR checked these boxes, and we're happy that we chose them.

What was the team composition?

We communicated with two project managers. Both were responsive to our requests and clearly laid out what to expect regarding turnaround time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We successfully launched a new series of lasers, thanks WANDR’s excellent work and attention to detail. Despite some unexpected issues, they did a great job and satisfied all of our needs. The result was great, and they helped us accomplish our goals.

How effective was the workflow between your team and theirs?

Communication was primarily through email, with a few Skype sessions thrown in. Their response time was always good, while the turnaround time was quite quick.

What did you find most impressive about this company?

We were impressed with their ability to learn fairly complex concepts about the project. If future opportunities arise, we will not hesitate to reach out to them.

Are there any areas for improvement?

I'm quite happy with the way the project turned out. I can't say I have anything to add here.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Meal Prep Delivery Service

"With a more visually appealing website, visitors are on my site longer and learn more about what my business does."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Aug. 2016
Project summary: 

WANDR redesigned a website to create a more professional appearance and well-developed brand. The platform is WordPress-based and is easily managed to track subscription plans and other e-commerce options.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Jenna Baik
Founder, Bebox
 
Verified
The Review
Feedback summary: 

Since the site’s redesign, traffic has increased and bounce rate has decreased, indicative of visitors learning more about the offered services. The site receives favorable reviews for its design. WANDR’s communication and feedback processes made for a successful engagement.

BACKGROUND

Please describe your company and your position there.

I am the founder of Bebox, which offers meal prep delivery in Los Angeles to all diet preferences.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

I hired WANDR to update my website. It was originally poorly constructed by a cheap contractor, and I needed a better platform for my customers to learn about my product and services.

What were your goals for this project?

My goal was to redesign the site to match my branding and give it a clean and professional look to compete with my competitors.

SOLUTION

How did you select this vendor?

A friend recommended them to me.

Describe the project in detail.

WANDR researched my industry before developing ideas for the new wireframes and the visual design. We recently added new features, including a subscription plan. The platform is hosted on WordPress so that I can easily manage my CMS and my e-commerce operations.

What was the team composition?

I worked with a product strategist for the duration of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the redesign, my traffic increased and my bounce rate decreased. With a more visually appealing website, visitors are on my site longer and learn more about what my business does. I frequently receive compliments about the website’s design.

How effective was the workflow between your team and theirs?

We used Slack to chat, and they delivered the work in InVision, allowing me to easily suggest edits and leave feedback.

What did you find most impressive about this company?

Their communication efforts and their ability to deliver a beautiful website set them apart from other firms.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for Pharmaceutical technology Company

“My experience with WANDR was amazing.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2017 - May 2017
Project summary: 

WANDR designed the UX/UI strategies for a web application. Following a discovery phase, the team began creating and testing various designs. The final delivery was a click-through presentation for the app.

The Reviewer
 
1-10 Employees
 
Los Altos, California
Nirat Keswani
CEO, Emipirc
 
Verified
The Review
Feedback summary: 

WANDR’s presentation helped attract beta customers working in the targeted industries. The team was receptive to feedback and promptly made updates, changes, and corrections as needed. They leveraged their expert creative skills to produce a top-notch product.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Empiric. We are creating a web application to extract temperature data, create reports, and use the information to predict asset failures to prevent pharmaceutical companies from losing money to spoiled products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

We hired WANDR to create a UX/UI for the first version of our web application.

What were your goals for this project?

We wanted to test customer validation rates on the first iteration of the app to better understand which features would be important to include in the next version.

SOLUTION

How did you select this vendor?

We searched the internet UX/UI designers, but eventually chose to partner with WANDR based on a reference.

Describe the project in detail.

We had a series of discovery sessions to accurately conceptualize the project. WANDR started working and submitted a preliminary mockup within two weeks. We tested the product and made a few quick fixes. I shared the app with customers and WANDR used their feedback to inform a few more design iterations. In the later stages of the project, the team provided us with a series of screens in PNG format for us to share with our developer to be implemented into the final app.

What was the team composition?

We worked with a senior designer and two junior designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

WANDR delivered a fully designed click-through version of our web application within the first two months of our engagement. We were able to use this to simulate a software demo and gather a group of potential beta customers from the biotech and pharmaceutical industries. We used their feedback to improve the app's performance and create additional features. Currently, we have locked down three beta customers.

How effective was the workflow between your team and theirs?

WANDR’s team worked quickly and provided valuable suggestions to optimize our design in terms of customer satisfaction.

What did you find most impressive about this company?

I was very impressed by the pace of their work and their level of creativity. Customers felt like they were actually using the product, rather than just a click-through.

Are there any areas for improvement?

My experience with WANDR was amazing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Travel Company

“All of our interactions were productive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - June 2018
Project summary: 

WANDR created design templates for an e-commerce vacation booking platform. They assembled engaging and straightforward interfaces for mobile, tablet, and desktop devices.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Edwin Sarkisian
Operations Manager, SVH Tours and Travel Services, Inc.
 
Verified
The Review
Feedback summary: 

Finished in four months, the unique and creative designs standout among industry competitors. The WANDR team was very organized, working efficiently and collaboratively. Overall, it was a seamless and rewarding partnership.

BACKGROUND

Please describe your company and your position there.

I’m the operations manager at SVH Tours and Travel Services, Inc. I manage our brand positioning and marketing efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WANDR?

We needed to create various templates for our new vacation booking website.

What were your goals for this project?

We wanted to offer our customers a simple, engaging, and user-friendly interface.

SOLUTION

How did you select this vendor?

I found them on Clutch.

Describe the project in detail.

WANDR delivered unique design templates for the mobile, tablet, and desktop versions of our e-commerce travel platform.

What was the team composition?

I think WANDR provided two designers. I’m not positive on the number, but it was definitely enough to handle our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They produced creative designs within four months. Their visual strategies set us apart from competitors in our field. We pushed the templates through our development phase, and we’re finalizing the front- and backend systems in preparation for our launch.

How effective was the workflow between your team and theirs?

They were efficient and organized. All of our interactions were productive.

What did you find most impressive about this company?

I really appreciated their structured process. It set the foundation for a fluid collaboration.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer