Vola Software

BACKGROUND

Please describe your company and position.

I am the Business analyst of a road tax distribution company.

Describe what your company does in a single sentence.

The company is focused on road taxes distribution as well as the most advanced high-tech solutions for tracking and charging tolls that are based on the distance traveled by heavy road vehicles weighing over 3.5 tons. The technical solutions include the latest technologies in the field of satellite positioning. Driven by the desire to be innovative, we offer a wide range of flexible solutions for the transportation industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vola Software to accomplish?

• Dedicated team for internal and external feature development

SOLUTION

How did you find Vola Software?

• Online Search
• Other

Why did you select Vola Software over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vola Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Software development for our external and internal development. This includes backend and frontend, both screen and screenless solutions (API integrations). The dedicated team was blended in the internal development team as part of the development cycle and processes. Developers from different ranges (junior, mid and seniors) are contributing to the process, even experts with less experience work independently with great understanding and dedication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their team members contributed to the business goals of our company. New features, projects and initiatives were already delivered successfully.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vola's dedicated team worked as part of our internal team, adopted the internal processes and iterations.

What was your primary form of communication with Vola Software?

Virtual Meeting

What did you find most impressive or unique about this company?

People are motivated and hard working. Even younger specialists with less experience work with understanding and learn quickly.

Are there any areas for improvement or something Vola Software could have done differently?

No iOS developers but can give good references to some

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and CTO of Broadwaypass. We sell event tickets, the majority of which are for Broadway or sporting events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vola Software?

There are so many outlets that sell tickets online. We wanted to centralize all of them into one database.

SOLUTION

What was the scope of their involvement?

They created websites on our custom platform, doing frontend and backend development. They service B2B and B2C. They also integrated our technical systems into one in the backend and implemented some AI elements that show us the best offer to show users. This reduces the level of information they’re exposed to so they don’t feel overwhelmed.

They used PHP and Laravel on the backend and React on the frontend. They also provide ongoing maintenance and support of the websites.

What is the team composition?

We interact with Mirela (Project Manager), and two developers, currently. We had five developers working at the peak of the project.

How did you come to work with Vola Software?

We knew of them through word of mouth; they had been mentioned in the local press, as well as on positive Facebook reviews.

How much have you invested with them?

We’ve spent between $70,000–$80,000 so far.

What is the status of this engagement?

We began working together around October 2018, and it is ongoing. The websites launched around February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have had increased ticket sales since the websites launched. They are living things, and so there have been added features, data adjustments integrations, and more. They provide excellent frontend and backend support.

How did Vola Software perform from a project management standpoint?

Their project manager does a great job. She manages communication well; they have a good system in place.

What did you find most impressive about them?

They’re trustworthy, competent, and skilled, and willing to learn new technologies when needed. We have a great working relationship.

Are there any areas they could improve?

I wish they had a bigger development team.

Do you have any advice for potential customers?

Clearly define the project goals. It is easy to communicate with them.

BACKGROUND

Please describe your company and your position there.

We are an NGO promoting active civil participation, knowledge exchange and community building, with focus of improving the quality of life in rural areas in Bulgaria.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vola Software, and what were your goals?

We hired Vola Software (at that time a team within Vratsa Software Academy) to develop 2 websites for us:

• the official website of the NGO
• Ideas Factory Association, with the aim to improve our visibility towards international partners and companies
• the website of our main program, Baba Residence, with the aim to attract new participants and communicate our impact.

SOLUTION

How did you select Vola Software and what were the deciding factors?

We knew its founders as we have collaborated in different initiatives promoting the entrepreneurial environment in the Northwest region of Bulgaria.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to set the major goals and scope of the two websites, and a subsequent more meeting to discuss in more detail the target groups and specific objectives of each of them.

The websites were developed through Word Press, and a customized theme was created for each of them. At the end we had a training on how to use the CMS.

How many people from the vendor's team worked with you, and what were their positions?

A PM, one developer and one designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We accomplished all goals that were initially set. We asked friends and partners for feedback and everyone confirmed that the websites look better, send the message we wanted to share more effectively and are much better structured.

Describe their project management style, including communication tools and timelines.

The approach was structured, yet not too formal or bureaucratic. Communication was smooth, timely and matched the style of our organization. We had regular progress update meetings and reports. We used phone, email and Skype.

What did you find most impressive or unique about this company?

The individual approach, positive attitude and strictness towards deadlines was impressive.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

"Ekoproekt" Ltd. Vratsa is a company whose main activity is receiving, processing, separation and disposal of waste from the municipalities of Vratsa and Mezdra.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vola Software, and what were your goals?

We hired Vola Software to create a platform for our company that will enable us to participate in projects for funding.

SOLUTION

How did you select Vola Software and what were the deciding factors?

We had a contact of the CEO and the company had its successes in software development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We We had an initial meeting where we discuss what we wanted. Then Vola Software proposed different options for us and we chose the one that best fit our needs. They used PHP, JavaScript, and HTML to create the website.

How many people from the vendor's team worked with you, and what were their positions?

We have talked directly with one of the co-founders and we also worked with one software developer who made the platform.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the creation of the website we covered the requirements for publishing data on activities performed by the company.

Describe their project management style, including communication tools and timelines.

They used Agile methodology where every week we were shown the new features on the website. We had few contacts directly with the team but I think they did perfectly with the task.

What did you find most impressive or unique about this company?

The work was done on time without any problems.

Are there any areas for improvement or something they could have done differently?

Maybe not.

BACKGROUND

Please describe your company and your position there.

We’re an web agency doing web development and online marketing services. we’re focused on planning and optimizing user flow and increasing conversion on behalf of our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vola Software?

For an individual wordpress based survey platform that lets users check on their current business digitalization, we partnered with Vola to develop a custom solution that fits the clients needs.

What were your goals for this project?

The goal was to achieve an agile and flexible development process to serve the clients changing needs and requests.

SOLUTION

How did you select this vendor?

We got connected to Vola by a third party and decided to work with Vola after hearing several other companies in that space.

Describe the project and the services they provided in detail.

Vola provided Wordpress / Php / Html / Css development as well as project management and software architecture to achieve the desired outcome as described above. We were very satisfied throughout the whole project with how Vola managed and executed the job.

What was the team composition?

We worked with 1 project manager, 1 lead developer and 1 web designer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project was a great step for our company and gave us trust to keep cooperating with international partners in software and web development projects.

How was project management arranged and how effective was it?

The project management was flawless. The whole team was very flexible and always at hand and kept calm on yet another client change request. moreover they actively made valuable recommendations to the project details.

What did you find most impressive about this company?

Vola was very easy and satisfying to work with while ever being absolutely professional and delivering quality results. Communication and reporting was on point and there never were any open questions or delays in work.

Are there any areas for improvement?

none. keep up the good work!

BACKGROUND

Please describe your company and your position there.

Garant 90-Tsonev develops its main economic activity in the field of: infrastructure, building and industrial construction. It produces aggregates, asphalt mixtures, concrete products and sandblasting abrasives. The company has more than 20 years of experience behind its back, and has managed to create a team of good professionals that fulfills the orders with high precision, on time and with excellent quality.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vola Software?

Handling orders by hand leads to delayed workflows and errors. We wanted a system that will optimize the workflow and make the whole process more transparent for all participants in the process: technician, supplier, and manager. Reporting the work that has been done results in too many of the same types of calculations that make accounting and management less efficient. This leads to the need for more staff, which increases the costs of the company.

What were your goals for this project?

We wanted to facilitate communication between employees to accelerate workflow. A system was needed in which requests from employees are created and received, the ability to manage lists of sites, users, product categories, products and suppliers. As well as monitoring and reporting of the work done by the employees on site.

SOLUTION

How did you select this vendor?

We knew that we can trust in the capabilities of this company to deliver a good quality product. And also they are well known brand in our region.

Describe the project and the services they provided in detail.

An ERP system consisting of 2 modules: a product management module and a job performance module. They allow digitizing processes at execution of an order that includes the roles of technician, manager, and supplier. reporting of work done by workers on a site. The roles involved in this module are Technician, Manager, and Accountant. The system was developed using Laravel framework with martiaDB, Bootstrap, JavaScript and jQuery.

What was the team composition?

One software developer worked on the project and we were communicating with a project manager. We had a product owner from our side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

A system in which there are roles – employees in the company by position and elements – objects, products, suppliers, etc. Two modules have been created to allow orders to be digitally executed and to monitor the workflow in the company. Maximum employee efficiency saves time and effort, which reduces company costs and increases revenue.

How was project management arranged and how effective was it?

The project management was fantastic. We had a direct contact with the managers. Everything went smoothly and on time.

What did you find most impressive about this company?

They have a personal touch with every client which makes it very easy to work with them.

Are there any areas for improvement?

The company is great. We are many years in business and I can say that every company has room for improvement in order to be the best on the market.

BACKGROUND

Please describe your company and your position there.

PetroffSoft is a product software company in which we take pride in the quality of the projects and appreciate the opinions of our clients. Some of the projects we are proud of include an electronic alert system and a hotel management system that, combined with our restaurant and warehouse modules, become a powerful tool for managing all units in a hotel. Position: CEO and founder of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inveitix?

We hired Inveitix to develop a website for a hotel.

What were your goals for this project?

The goal was to create a nice looking website that will boost the hotel visibility and therefore the clients. Another goal was to automate the room reservation process which would have given more time to the stuff to do other things.

SOLUTION

How did you select this vendor?

We worked with one of their developers before and we were satisfied.

Describe the project and the services they provided in detail.

A standard website with reservation options build with WordPress. They created a website with all the information about the hotel – rooms, spa, bars, restaurant, etc., with nice-looking gallery. People can see the prices of the rooms, check if they are available on specific dates and make a reservation online. The website has two language versions – English and Bulgarian.

What was the team composition?

We hired one software developers and the project management was on their side. We had a product owner from our side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project helped the hotel make reservations easier and more convenient for the clients. It also improved the overall vision of the hotel and made them more visible on the internet.

How was project management arranged and how effective was it?

The communication was great, everything was happening on time and the workflow was great.

What did you find most impressive about this company?

They're a young and ever-growing team of motivated developers. Working with them is a pleasure.

Are there any areas for improvement?

Maybe not.

BACKGROUND

Please describe your company and your position there.

We are actually not a company, but rather a local Non Governmental Organisation in the sector of tourism, culture and education, named 365 Association. Our biggest projects are called Free Sofia Tour and Free Plovdiv Tour, but we also stand behind numerous touristic services, such as the Culture, Communist and Alternative Tours, the Red Flat Museum and #LOVESOFIA - a theater play in English. I work as the Vice President of the NGO and deal with partnerships and development of new projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inveitix?

Once I started working for 365 Association in 2016, we were on the verge of a big rise in the tourist sector, since companies such as Wizz Air and Ryan Air started flying regularly to Sofia. This meant a great deal to our team, since it opened an opportunity to meet many more tourists in Sofia and Plovdiv on a daily basis. On the other side, our team was still rather small and operated to this point on the principle of voluntary work mostly. Therefor we did not have a lot of resource to invest in our online presence. However, we wanted to step up our online outlook and decided to invest in redesigning our websites - 365association.org, freesofiatour.com and freeplovdivtour.com. The webpages were very outdated, all of them were written on custom code and were not easily accessible for us, in order to make internal changes and update the information about our services. The main priority of the project therefore was redesigning these websites, implementing wordpress, so that we have an easy access to the control panel, implementing ways of booking services online and structuring the internal information presented there in a better, more user friendly way.

What were your goals for this project?

Our websites were already using pretty old domains and were scoring very high in google on different searches. We definitely wanted to preserve that, but also make the pages more modern, presentable and user friendly. Another big goal was the implementation of online booking systems, so that our customers can book our tours online and also pay online. The last goal was to turn the pages into a good structured online portal for information through our old blog posts and the once we have been writing ever since.

SOLUTION

How did you select this vendor?

The answer here is simple - I knew the main person behind the company - Emilian Kadiiski, with whom we shared the same career path as teachers under the program Teach for Bulgaria. I was aware that Emo had a dream to go back to the city of Vratsa and engage as many people as possible to start learning and working in the field of IT and Programming so I trusted him and the company as a result of our personal connection.

Describe the project and the services they provided in detail.

The project had different aspects: 1. Wordpress implementation which would allow our team to use the website on a daily basis, updating every single piece on the site such as text, pictures, carousels, website tabs etc. 2. Redesign of the main page and the landing pages as well. Creating carousels, implementing text and pictures in high quality. 3. Booking options for our users - something essential for the development of our paid services. 4. Working on optimizing internal information and migration of content, especially our blog posts - optimizing content via new google requirements. 5. Optimizing the speed of the websites and their mobile interface and overall outlook.

What was the team composition?

The team was composed of one project lead and one developer, who worked on the project and the different tasks.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Overall the websites started performing much better, loaded much faster, scored even higher in google depending on key word searches. As a result we nearly tippled the size of our monthly visitors and thanks to the booking forms managed to present and sell our services to many new customers, who were overall impressed with our online and offline presence.

How was project management arranged and how effective was it?

Everything was flawless - we always had a very direct and personal approach and could communicate effectively in online meetings and on the phone. Emilian, who was the project manager during the implementation, was always there when we needed him and supervised the projects throughout. What surprised us very positively is that he stayed in contact with us years after the projects were brought to finish to give extra advise and to fix minor mistakes, when he spotted them.

What did you find most impressive about this company?

The personal approach, the willingness to help organizations in the non governmental sector, that have an ideal goal and to adapt their prices to the occasion, without affecting the quality of their work.

Are there any areas for improvement?

There are always areas for improvement, but I cannot list any with regards to the projects we worked together.

BACKGROUND

Please describe your company and your position there.

This is the regional library "Hristo Botev" Vratsa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inveitix?

Over the years, Bulgarian history, folklore and traditions have been lost little by little. The idea of the platform is to find and preserve, through photographs, documents, stories and songs, these values from small towns and villages in northwestern Bulgaria. The documents included in the site "Time Travel Map" are part of the created digital archive of the region of Vratsa - XX century - history, culture, life and traditions, landmarks.

Authentic elements of life in each of the settlements (text, sound, photography) of the Vratsa region. Valuable records, documents and photographs go out of oblivion to be preserved and displayed - presented in the best, publicly accessible way, to reveal the life of one of the most colorful and interesting, but at the same time one of the poorest and most deprived regions of Bulgaria today.

What were your goals for this project?

The goals of the project is to digitalize the documents and to preserve, protect and popularize the folklore and history in Vratsa region. This is important because many of the villages in the region are permanently depopulated in recent decades, and a lot of the heritage is often destroyed by negligence, lack of knowledge of their importance or simply left in the empty houses.

SOLUTION

How did you select this vendor?

We have worked before with the company on different projects. We wanted to work with young people who could help us create the technology for our project in a modern way.

Describe the project and the services they provided in detail.

An online platform that allows all users to view all municipalities in the Vratsa region. In each municipality, all cities and villages are described in detail. The description includes settlement history, beliefs and traditions, local stories, local revolutionaries.

Simple and easy way to edit and add new settlements and stories. For every settlement we can add and edit the texts, pictures, videos and sound records. For the backend is used Laravel on PHP and for the front end is used JavaScript, ajax, jquery and bootstrap, for the database is used MySQL.

What was the team composition?

We worked with one developer for this project who made the back end and front end.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform is a unique wat to present the culture heritage of the region. It is the first of its kind and it started to gain popularity shortly after we released it. Maybe because we are able to add new scientific and historical materials constantly. We started getting recognition from different institutions and medias.

We received award from the major in Vratsa. We received the most famous national award for libraries and library work - “Hristo G. Danov” in the category ”Literature and Culture”. We also received some other domestic awards. Other Our online popularity raised because it is really easy to add scientific and historical materials.

Other libraries from different regions liked our platform and wanted to help them create one of their own. Many of the photos have no caption and do not know their origin, but through the platform people across the country and abroad recognize and share where the photos are from, and even through the platform they trace their ancestry and roots.

How was project management arranged and how effective was it?

We managed the project and the communication was great. We knew what we want and gave them the design and they made everything the way we wanted it.

What did you find most impressive about this company?

They gave more than we expected. They added new features and functionality after the release which was really kind. The project was a specific one and we are glad that we were able to bond quickly and make it happen.

Are there any areas for improvement?

Everything went smoothly during the work process.

BACKGROUND

Please describe your company and your position there.

I am the owner of a high end retail jewelry and watch store. With 2 locations in Alaska and Us Caribbean island and every location operating different time of the year

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inveitix?

We hired Inveitix to build a brand new website. Until than the company did not have online presence

What were your goals for this project?

We just wanted to have the online presence. We wanted a good looking and easy to operate platform

SOLUTION

How did you select this vendor?

I was researching companies in the us, but non of them met my expectations on performance and of course price.

Describe the project in detail.

I had already chosen the platform i wanted to use. My problem was finding the company to make it exactly as i wanted it to be. We exchanged all communication options and that was no problem at all. They responded very fast and gave me all the best options for me to choose from

What was the team composition?

There was nobody behind the scene. I could speak personally to everyone on the team and I really liked that. With every other company there was one person in charge, who communicated with me, and i feel there is a lot of misunderstandings coming from that

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All i wanted was to have a website so my customers feel that my company is easy to be found and contacted incase they needed to

How effective was the workflow between your team and theirs?

I had no deadlines assigned but the team was still fast and responsive. I am very happy with them

What did you find most impressive about this company?

Since i have no knowledge in website design they made sure i understand everything throughout the process. They were also really patient with me because i was really picky on a few things. and of course the communication.

Are there any areas for improvement?

I am very happy with everything