Business Driven Development Full Stack Team.

PASSIONATE ENGINEERS

The vast majority of our developers are professionally trained and experienced software engineers with many accomplished commercial projects, who graduated best Polish technical universities. The recruitment process is extensive, multi-stage and focuses on selecting the right engineering skills and cultural fit.

 

DIVERSE CULTURE AND FULL TRANSPARENCY

We are a diverse, multinational and multilingual company, we speak English on a daily basis, Spanish and Turkish are also heard. We are highly communicative and organized. Given these perks, the whole development process is facilitated and the client fully aware.

 

BUSINESS ORIENTED

We use our best practices for agile project management in the development process which is undoubtedly useful in cooperation with SMEs and startups. Thanks to constant monitoring and cyclic analysis, we predict and mitigate the risk of unforeseen situations and answer to actual business needs.

 

STARTUPS

We had our share with startup projects built from scratch. Our experienced team helps to define the product, structure it, describe in detail and prepare the strategy. We conduct fully comprehensive MVP/product workshops that allow our clients to see the opportunities, risks and groom the concept.

 

ONGOING DEVELOPMENT

We specialize in long-term development projects with large teams working closely with the client, both synchronously and asynchronously. Our know-how and experience gathered throughout the years allow us to audit the code and prepare the strategy to improve the performance and help you in achieving the goals you set. We selected only the best technologies and project management methodologies in order to be able to scale-up your business easily. If you grow, we grow.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2007
Show all +
Warsaw, Poland
headquarters
other locations

Portfolio

Key clients: 

Our key clients come from different countries and different sectors. Visuality works with companies from USA, Middle-East, UK, Sweden, Germany, France, Poland and many more.

We are great at med-tech, reco-tech, e-commerce, field operations, scheduling platforms, grocery&food, booking&travel, social media, IoT, automotive, chatbots, CRM, fin-tech.

 

Brookly Image

Brookly

 

Have you ever searched a flat in New York, especially in Brooklyn? It can be really difficult to find just the spot. With Brookly things are easier. This easy to use, transparent service allows people to find their dream apartment. Quick wizard feature helps saving time and makes the whole procedure painless. Brookly with its minimalist flat design is real eye candy. 

Next Image

Next

 

Next is an all-in-one tool from quotes to payment and everything in between. Cloud-based and mobile ready, simple pricing and smarter business tools make it easier for your business, organization or association to run your field service business.  Next is rich in features as CRM, scheduling&dispatch, team management, invoicing, instant payment processing, RFQ, cloud storage and many more. 

Accounting Intuition Image

Accounting Intuition

Accounting intuition uses complex models to explain accounting adepts the nature of the British tax system. They asked Visuality to prepare a JavaScript engine that would substitute the current models done in Flash. After creating the prototype, we've delivered a working model with a fresh design. This project proves our research and development capabilities in different programming languages with a prototyping approach. 

Kandidate Image

Kandidate

www.kandidate.com

Kandidate is an innovative application to connect great talents with fast-growing, VC-backed companies. Thanks to an intuitive dashboard and real-time search, recruiters can quickly find candidates matching explicit requirements and thus proceed to interview short-list candidates in no time.

Planet Image

Planet

Everybody loves traveling, but the preparation stage can be tricky and tiresome, especially if you have special needs. Planet is a platform dedicated to the travelers from around the globe searching for the best halal experience in Hong-Kong and Makau. Muslim tourists can easily find restaurants, hotels, shops, and institutions offering and respecting this special tradition. All the POI's can be added to favorites and

rated. 

Saleskick

https://saleskick.co/

Saleskick originates from Sweden. It's a platform sales performance management designed to motivate and engage salespeople. It uses real-time leaderboards that increase the motivation and awake healthy competition between the employees. It allows setting up the goals which when reached trigger the animations and custom videos. Saleskick helps in

measuring the results thanks to the customizable visual reports. All of the above and many more can be displayed on large TV screens placed throughout the office. 
Racesonline Image

Racesonline

www.racesonline.com

Racesonline is a US-based company that specializes in organization and management of all sorts of races (marathons, cycling events, swimming etc.)This powerful platform is used by race participants and race organizers. The participants can easily sign up for a race, pay the fees, make a donation, monitor their results and statistics. Race

organizers can manage the participants, issue start numbers, present the results and many more. Thanks to connectivity features, the results can be displayed live on the screens placed on the checkpoints. 

Reviews

Sort by

Web Platform Dev & Support for Digital Recruitment Company

"Visuality delivered what we expected."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2018 – Ongoing
Project summary: 

Visuality developed a Ruby on Rails platform from start to finish. They offered full-stack development services. The web app is live, and the team continues providing maintenance support and updating features.

The Reviewer
 
11-50 Employees
 
United Kingdom
Co-Owner & CPO, Digital Recruitment Company
 
Verified
The Review
Feedback summary: 

Visuality went above and beyond, crafting precise and high-quality code. They provide sage advice and counsel. Their valuable input supplemented their professional management style. Customers can expect a skilled and innovative development team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner and CPO of a London-based startup that developed a B2B web application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We hired Visuality to build our web platform from scratch.

SOLUTION

What was the scope of their involvement?

After giving their team our plan, Visuality developed our web platform from scratch. We did the design from our side, and they provided full-stack development using Ruby on Rails.

What is the team composition?

We worked with two backend developers, one frontend developer, and a project manager.

How did you come to work with Visuality?

I reached out to several development companies, speaking to them individually about our challenge. Someone recommended Visuality, and we chose them based on our talks and other recommendations.

How much have you invested with them?

Each month, we spent €18,000 (approximately $20,000 USD).

What is the status of this engagement?

We started working with Visuality in May 2018, and it is ongoing.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform launched to our users in September 2018. Their team continues adding features and providing maintenance. Visuality delivered what we expected. Their team was able to turn our requirements into actual code, managing to do it in a precise way. They’ve added value by turning our vision into a functional web application. Their team has also given input that goes beyond code. They’ve discussed how we could approach the development of our product and the system architecture.

How did Visuality perform from a project management standpoint?

The project manager does an excellent job. He’s one of the best team members we’ve collaborated with. We use Jira, and a majority of the deadlines have been met.

What did you find most impressive about them?

I appreciate that Visuality is a boutique agency. Because they’re not a big agency, I can easily contact their CTO or CEO if there is an issue. Their team works professionally. The project manager has done a fantastic job since the beginning.

Are there any areas they could improve?

No, there’s nothing I can think of for them to improve.

Do you have any advice for potential customers?

It’s never a bad idea to plan ahead of time. Clients need to know the specifics of what they want to develop. It’s also great to roadmap in advance to make sure they have the right team for not just now, but the future.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Accounting Software Development for E-learning Company

“They were always quick to understand what I needed, propose solutions, and put them into action.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Aug. 2018
Project summary: 

Visuality replicated and upgraded existing Flash software in a web application using JavaScript and HTML 5.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Matt Bittlestone
Director, Accounting Intuition
 
Verified
The Review
Feedback summary: 

Visuality delivered a high-quality product. They were quick to communicate and address any issues that arose, and their effective project management ensured team focus and coordination. Friendly and professional, Visuality was responsive to needs with solutions and actions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director at Accounting Intuition. We provide online training that helps people understand business finance by simulating how to run a business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

Our simulation software was built in Flash and we wanted to update it.

SOLUTION

What was the scope of their involvement?

Visuality was able to replicate our software written in Flash and update it to JavaScript and HTML 5. They provided some design elements as well as both front- and backend development for the web application. The project lasted two months until we decided internally to discontinue that part of the business.

What is the team composition?

Our initial contact was with a business development manager. We then worked with a project manager, a designer, and two developers, one for the frontend and one for the backend.

How did you come to work with Visuality?

I found them through internet research, including via Clutch which helped me select them. I wanted a small agency that would have a personal touch since that’s the kind of firm we are. Visuality was very friendly from the outset. I went out to visit their team which gave me a good vibe. We started with a  small piece of work to test them and then brought them on for the full project.

How much have you invested with them?

We spent around $25,000.

What is the status of this engagement?

We worked together from July–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We decided not to follow through on this project because our business objectives changed. We haven’t been able to reach our original goals, but that has nothing to do with Visuality’s work. The software that they developed for us was very good.  

How did Visuality perform from a project management standpoint?

We used Jira to track the project and worked on sprints. We had weekly calls to review the previous sprint and plan the next one. They gave me demos of what they’d developed at each stage.

Their communication was excellent. I always knew exactly what was happening. Any issues that arose were communicated and dealt with quickly and effectively. The project manager did a good job of keeping me informed, checking in when the team needed decisions to be made, and generally coordinating and focusing the team.

What did you find most impressive about them?

The quality of their communication established a strong client relationship. This was facilitated mostly by the project manager, but it was helpful to chat with the developers directly as well. They were always quick to understand what I needed, propose solutions, and put them into action. The quality of their technical development work was also very high.

Are there any areas they could improve?

We ran slightly over budget though not by a significant amount. That wasn’t a complete surprise given some small changes in scope throughout the project. A few things took a little bit longer than anticipated on the technical development and debugging. I would suggest that they perhaps add a buffer to the budget for overruns like that.

Do you have any advice for potential customers?

It takes time to manage the client relationship element of a project. Take the time to review communications, schedule calls, etc. Allow time to think about possible changes in scope as the project advances to achieve your business goals. Most of this is regular project management. Maybe also go visit their team at their offices.  

5.0
Overall Score They’re a friendly, professional team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They generally stayed on the schedule that we had.
  • 4.0 Cost
    Value / within estimates
    We did run a little bit over the budget but it wasn't particularly significant.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’d be happy to work with them again.

Booking App Dev & UX for Tourism Support Service

"We haven’t seen any errors or disruptions in service at all since final deployment."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2015 - Ongoing
Project summary: 

Visuality developed a native app that incorporates online payment capability for booking tours and an admin panel for operators. They continue to support and host the app.

The Reviewer
 
1-10 Employees
 
Poland
Marcin Tchórzewski
CEO, Magello
 
Verified
The Review
Feedback summary: 

The app that Visuality built was well-received, resulting in improvements to the tour businesses. Expertise and meticulousness are hallmarks of their work. Their team not only enhanced the project creatively, but also demonstrates a vested interest in long-term outcomes and customer business needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m one of the co-founders of Magello, which helps tour operators book tours instantly and without a hassle. We saw an opportunity to make their life easier by focusing on growing their business instead of day to day operations related to bookings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visuality?

We needed to hire a high-quality team of external engineers to build our app. We wanted to make sure that the system was reliable to manage thousands of bookings every day.

What were your goals for this project?

The basic goal was to create a simple, easy to use platform for the end users of our clients.

SOLUTION

How did you select this vendor?

We did extensive research and identified Visuality as a potential partner. We met face-to-face with their team and gathered referrals from their current clients to make sure they were the right fit. We were convinced by the quality of their engineering and project management work.

Describe the project and the services they provided in detail.

Visuality helped us to create the app from scratch. They conducted a workshop to shape the idea of our product, and we created the documentation together. After completing the design of the app, they used the Scrum process in two-week sprints to develop the UX. We got a new iteration of the product at the end of each sprint. That allowed us to test it with our early adopters. They gathered feedback in order to implement necessary changes in later phases.

They built the admin panel that was used by tour operators. Visuality also gave the system the ability to integrate with various platforms to manage payments submitted by the end user. Once the app was completed, Visuality also implemented additional features. They continue to host the app and take care of the system’s health. They also helped us to create marketing and sales materials.

What was the team composition?

They provided a team of three engineers including a team leader. We also worked with a project manager. We also used their UX/UI designers to create the design of the app.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We haven’t seen any errors or disruptions in service at all since final deployment. That stability is highly appreciated by our clients and their customers. The simplicity of the app also helped shorten the onboarding time. Each client using Magello saw a huge boost in their business because they’re able to rely on the app for bookings.

How was project management arranged and how effective was it?

Visuality met all of our requirements. They understood the idea quickly and were able to add business value to our ideas. They’re intuitive and fast, which allows them to do a lot of operations without delay. They use Jira for project management and Slack for day-to-day communication with our team. They’re always available when needed. We also had bi-weekly sprint review and planning meetings that allowed us to change the priorities whenever needed.

What did you find most impressive about this company?

They delivered high-quality code, which was confirmed by an external developer as required by our investors. It’s also impressive that no errors appeared during—or since—production.

Are there any areas for improvement?

The software could have been delivered a bit sooner, but it's hard to say as we also implemented a lot of changes. Nevertheless, any delays were always reasonable and we could have honest and open communication about any problems.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

New Feature Development for Event Coordination Platform

"I haven’t worked with a group that has been more communicative or professional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

Visuality provides ongoing website maintenance and implements new features to improve business operations. Upgrades include a more secure payment process and an expanded data collection system.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
Jen Forsyth
Owner, RacesOnline LLC
 
Verified
The Review
Feedback summary: 

Visuality’s team has been thoroughly communicative and professional throughout the engagement, resulting in several new features that have added functionality to the site. They have taken ownership of the site’s inner workings and are dedicated to the business’ success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of RacesOnline. We have a web-based result and registration platform for running races, cycling events, triathlons, and the like. We offer services to race participants and race directors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We needed a company that we could rely on to take on feature development and system maintenance.

SOLUTION

What was the scope of their involvement?

Throughout our engagement, they have provided maintenance of our existing website and updated it with new features. Our system is programmed with Ruby on Rails, and they utilize GitHub, Airbrake, SendGrid, and Capistrano.

What is the team composition?

We have a project manager as well as three or four developers depending on their workload.

How did you come to work with Visuality?

We spoke with three or four firms and asked them to do a code review. We then took a call with each one, and of all the companies that made it to that stage, Visuality stood out in the amount of time and thought they put into the review. That’s why we hired them.

How much have you invested with them?

We pay $10,000 per month for their services.

What is the status of this engagement?

We began working together in November 2017 and have ongoing projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The newest features of our website include an updated payment gateway to make it more secure, an expanded result system to include cycling as well as running races, and they are currently working on a new fundraising platform. All of their work has been high-quality.

How did Visuality perform from a project management standpoint?

Because they’re overseas, they are overly communicative and the time difference has never been an issue. We communicate via Slack, and that’s worked well. We also have video calls. I don’t speak with their CTO much, but he’s very involved behind the scenes, making sure the project is on track. We also have a dedicated project manager who knows our system well and has been very responsive.

What did you find most impressive about them?

For a group that is not a part of my in-house team, they really seem to care about the business and the system. I haven’t found that with other contractors. But Visuality clearly cared about it. There are a lot of good contractors, but to have Visuality take this on as their own, that’s really meaningful.

Are there any areas they could improve?

No. They have done an outstanding job.

Any advice for potential customers?

I went to Poland about two or three months into our engagement and I found it helpful to sit down and brainstorm with them in person. I hope to make it an annual trip.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We have many small deadlines, and they have capably met each one.
  • 5.0 Cost
    Value / within estimates
    They are not cheap compared to other overseas developers, but they are less expensive than U.S. firms.
  • 5.0 Quality
    Service & deliverables
    They deliver solid work.
  • 5.0 NPS
    Willing to refer

UX/UI Updates for Job Search Website

"We appreciated their professionalism and the quality of the work they performed."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - June 2018
Project summary: 

Visuality performed website updates to improve the design the functionality of the platform to increase the user base. Updates included UX/UI enhancements and a simplified registration system.

The Reviewer
 
1-10 Employees
 
Warsaw, Poland
Pawel Rudowski
CEO, Jobtoperson.com
 
Verified
The Review
Feedback summary: 

The website has seen an increase in registrations as a result to the updated design and performance. Visuality impressed with their professionalism, dedication, and quality of work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of jobtoperson.com, which is an HR portal that launched in early 2018.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visuality?

We hired Visuality for upgrades to the jobtoperson.com online portal.

What were your goals for this project?

We hoped to improve functionality and programming of critical portal functions.

SOLUTION

How did you select this vendor?

A friend recommended them to me.

Can you go into detail about the services they provided and the scope of the project?

Visuality took responsibility for the upgrades of the web portal, including improving its UX/UI and simplifying our registration pathway and procedures.

What was the team composition?

Visuality provided us with a project manager and two programmers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have noticed a significant increase in user registrations since they performed the updates on our website.

How was project management arranged and how effective was it?

Their project manager was quite professional and organized.

What did you find most impressive about this company?

We appreciated their professionalism and the quality of performed work.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Customer Servicing Scheduling Tools

“There’s real passion in what they do, which is very important when you’re building an app from scratch.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2017 - Ongoing
Project summary: 

Visuality designed and built a Progressive Web App using React, Ruby on Rails, and MySQL for database management. Features included GPS integration, time tracking, and an interactive calendar for scheduling.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Kyra Deprez
Product Manager, Fieldd Service Software
 
Verified
The Review
Feedback summary: 

Attentive project management included substantive advice on features that allowed the client to make informed decisions and create the best app possible. The team fostered a very comfortable and optimistic working relationship, and user feedback on the app has been overwhelmingly positive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at Fieldd Service Software, a startup based in Austin, TX. Fieldd is an all-in-one scheduling app for field service companies like maid services, carpet cleaning, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We had been working with a large development group and missed the benefits of working with a smaller firm. We decided to find a new group that would be more passionate about our product and function as a part of our team.

SOLUTION

What was the scope of their involvement?

Visuality built a new Progressive Web App (PWA) for us based on our preexisting app using Ruby on Rails and React. They also used MySQL for database management. The app is built for both field agents and their supervisors, and its core functionality focuses on viewing/setting a schedule. Phone numbers are linked, and addresses are set to open Google Maps. Field agents can attach notes, files, and videos to specific appointments, and supervisors have oversight on the business calendar.

Visuality also made style changes on the frontend and built a new time tracking feature for the platform. The PWA has already launched, but they’re continuing to create and implement new features.

What is the team composition?

We worked with the CEO and CTO throughout the project, and they brought on two developers, one frontend and one backend. We also worked with several others while waiting for our dedicated backend.

How did you come to work with Visuality?

We found them online after doing some research and connected with them on LinkedIn. From there we had several calls and started work right away.

How much have you invested with them?

We’ve spent about $80,000 so far.

What is the status of this engagement?

We started working together in July of 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have metrics to share on hand, but user feedback has been very positive. The app is simple and fast, and it’s saved our customers a great deal of time.

How did Visuality perform from a project management standpoint?

They’ve been excellent. We used Trello for roadmaps in the beginning of the project and later switched to Jira for task management. We primarily use Slack for daily communication.

What did you find most impressive about them?

Despite the distance between our two companies, they felt like friends and family for us. They take tremendous pride in their work and really seemed to care about our project. There’s real passion in what they do, which is very important when you’re building an app from scratch. They encouraged us to think critically about what we included in the app and provided feedback that helped us make informed decisions.

Are there any areas they could improve?

We would have been a bit more organized had they used Pivotal from the start. Also, despite working within an Agile framework, they don’t provide estimations that we were used to with other development groups. This is partially just due to their size.

Advice for potential customers?

I would suggest that their clients travel to Poland for their product kickoff. We were there for three days, and it felt like we got a month’s worth of work done during that time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Staff Augmentation for Web Projects

"Their developers are quite skilled and really know their stuff."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Mar. 2017
Project summary: 

Visuality was hired to take on two development projects: one on a staff augmentation basis and the other on a full Agile development model with a project manager, devs, designers, and QA resources.

The Reviewer
 
11-50 Employees
 
New York, NY
Jacob Hodes
Co-Founder and CEO, Relevant
 
Verified
The Review
Feedback summary: 

Their team was friendly, communicative, met deadlines, and delivered a stable output on both fronts. Their project manager is very knowledgeable and kept the process flowing effectively while following an effective Agile methodology.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Relevant builds web-based software for healthcare organizations. Our flagship product is used by community health centers to gain insight into clinical quality, revenue lifecycle, and resource utilization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visuality?

We worked with Visuality to supplement our in-house development team for 2 projects. The first one involved general web development work—new features, improvements, and bug fixes—on our care management application. The second one was a deeper dive to build a specific feature on our analytics app, following the Agile methodologies that Visuality typically works with.

What were your goals for this project?

For the first project, we needed to supplement our in-house development team while we scaled up internally. For the second, we had a chunk of functionality that we thought would be well-suited for an outside agency and hoped to get it built efficiently while focusing our in-house resources elsewhere.

SOLUTION

How did you select this vendor?

Visuality was recommended by a friend who had a great experience working with them in upgrading a broken web app to a really impressive minimum viable product.

Describe the project in detail.

For the first project, Visuality assigned several developers to our project who all worked as sole contributors. We asked them to integrate into our team, code norms, and workflows, and they were able to do so reasonably well.

For the second project, we followed Visuality's scheme of work and used their own Agile development and project management methodologies to drive the project.

Visuality also helped with a refresh of our public-facing website. We went through a series of design iterations, providing feedback on mockups as we went.

Explain how the solution addressed your business challenge.

We hit a wall where we needed to be shipping code but couldn't scale our internal development team fast enough. Visuality effectively helped us fill the gap.

What was the team composition?

They assigned a project manager, development resources, and occasional design resources while running their internal quality assurance process before shipping code to us.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Visuality generally met deadlines, delivered a steady output, and was communicative when things needed adjustment. No complaints on this front!

How effective was the project management?

We really liked the project manager they assigned and were impressed with the degree to which he made sense of product requirements, kept the development cards flowing in Jira, and generally applied Agile project management ideas in a sensible and effective way.

What did you find most impressive about this company?

Their team is made up of mature grownups that are friendly to deal with. Their developers are quite skilled and really know their stuff.

What tips or recommendations do you have?

You should weigh the costs and benefits of working with an outside agency. Ultimately, we realized it would have been smarter for us to spend more time solving our hiring backlog than expecting any outside agency—even if they're perfect—to take on thorny domain concepts in our codebase and expect the code to make sense in the end. To Visuality's great credit, they ultimately recommended that for certain things we needed to do, in-house hires with a long-term commitment to our company and products made the most sense.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby on Rails Dev for Online Grocery Store

“They’re a solid team with a lot of potential to grow.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2016 - Ongoing
Project summary: 

Visuality worked on the backend of a payment gateway for an online grocer. Using Ruby on Rails as well as JSON, HTML, and Bootstrap, they focused on ensuring the project’s scalability.

The Reviewer
 
11-50 Employees
 
Kuwait
Co-Founder
 
Verified
The Review
Feedback summary: 

Visuality's code was audited externally and found to be well written. They worked with the frontend team to ensure the algorithm could implement the required frontend features. Their team worked fast, often completing tasks ahead of schedule, and displaying a talent for development. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an online grocery company located in Kuwait. I’m a co-founder and my role is business director and operations director. I also work with product development, with the designers on the application. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We do things with a payment gateway. We can’t take credit card orders on the application, so people use debit cards. Once the information has been taken, there are issues when adding or adjusting items on the order. I worked on the backend with Visuality to give them a better idea of what needed to be done to be able to implement the features on the frontend. It requires a good backend team to come up with a good algorithm to make that possible.

SOLUTION

What was the scope of their involvement?

The complex logic was due to working with a mobile app. They use Ruby on Rails for the projects as well as some JSON, HTML, and Bootstrap.

Visuality is strictly the backend team. They worked with another frontend team that helped them. My role as product developer was to find out from the user experience how they can find the projects using the databases. They were able to come up with ways that would make it easier for scalability. Once we built the backend from scratch, they were able to help us to make sure the project was able to keep growing and to ensure there was never going to be any kind of barriers.

What is the team dynamic? 

We started off with four resources and downsized to two people. The developers were consistent.

How did you come to work with Visuality?

Clutch was one of my references where I read about Visuality. I flew out to Poland and met with the team in Warsaw. I stayed there for about a week, got to know them, and saw their capabilities. They showed me a lot their backend work for other clients, which gave me more confidence in working with them.

How much have you invested with them?

We’ve spent $200,000 on the project.

What is the status of this engagement?

We started on the project in July 2016, and the project is complete with enhancements, though we are continuing to work on it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

RubyCritic tells us the performance of the backend including the speed, what hosting service we’re using, and so on. We paid to have a code review done and the auditor, who has 20 years of experience, gave it a good review. The code was well written.

How did Visuality perform from a project management standpoint?

We have standup meetings every week. They work on an Agile methodology which is something that Thoughtbot is doing. They follow Thoughtbot's playbook which means they make sure they’re aligned to the requirements in the scope of work and they stick to them. I appreciated that a lot.

We communicated with the project manager in Slack and used Skype for phone calls. We also communicated via email if there was an addition to the scope to give confirmation. I had direct communication with the CEO [Michal] and CTO [Sakir]. Whenever things were not aligned, I would contact the higher management and we would resolve things in a professional manner.

What did you find most impressive about them?

Their speed was impressive. They would estimate that something would take five days to do but then have it done in three days.

They’re a solid team with a lot of potential for growth. When a company has talented people, they attract other talented people. They have a lot of trust in their clients and that impressed me a lot. That made more comfortable working with them.

Do you have any advice for potential clients?

I would say be transparent, be prepared to establish a budget, and expect the unexpected. You have to plan things and know exactly what you want. Focus on the details.

They operate five days a week, however, some Fridays they take off completely and they do a hackathon. They give the developers internal projects to test so they can compete with each other. As a company with expenses, you want to utilize that Friday to make money, but they love to code.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They are reasonably priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    If I had to choose someone for backend work, I’d definitely choose them.

Custom Developed Marketplace for Berlin B2B Tech Startup

"The whole process was faster than we thought [it would be]."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2016 - Feb. 2017
Project summary: 

Visuality built an online platform with streamlined booking features and secure payment processing. The developed solution is a simplified marketplace for local food vendors and event hosts. 

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Isabel Restrepo
Co-Founder, StreatUp!
 
Verified
The Review
Feedback summary: 

Through Visuality’s attractive designs and reliable development, the MVP has attracted overwhelmingly positive feedback from internal staff and external users. The team’s collaborative approach and delay-free scheduling ensured a productive relationship. 

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

We’re building an online platform that connects food vendors in Berlin with event organizers. We provide simple booking functionalities and act as a solution for people working together online.

Our target market includes any person/company that can be considered a food vendor (e.g. restaurants, food trucks, freelance chefs, etc.) and an event organizer (e.g. street food festivals, corporate event planners, and any person interested in organizing an event). Our services include creating a profile within the platform, creating an event page and inviting vendors to said event (if you're an organizer), applying to existing events (if you're a vendor), and being able to pay easily and securely through the platform. I'm the co-founder and CEO of the company. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Visuality?

The current way of doing business in street food and catering events is disorganized, inefficient, and obsolete. Unreliability and lack of trust are common issues. We wanted to centralize and organize the market in a single platform in a way that directly solves the challenges faced by vendors and organizers in street food and catering events. Initially, our relevant metrics included registered users/month and customer satisfaction/business improvement. 

SOLUTION

What was the scope of their involvement?

Visuality took care of the MVP development and the branding of our website. They helped us create our MVP from scratch, building the first mockups and actual iteration of the platform. Each user can create a profile, submit different licenses, connect to other users, and send or receive payments through our platform. There is a four- or five-step process for the creation of an event, during which users need to fill in different pieces of information.

There were 4–5 people from Visuality’s team involved in our project, with whom we had direct contact. We met them personally in Poland during a workshop.

How did you come to work with Visuality?

We were considering either hiring different freelancers or using a tech company in Berlin before we got in contact with Visuality. We found them through an intermediary company which recommended the team. That had a lot of weight in our decision.

What is the status of this engagement?

We started working with Visuality in August of 2016. The first iteration was completed in February of 2017. Visuality continues to fix issues which we identified from our side related to the planning functionalities. We were missing some small elements like links to our terms and conditions or the ability for people to skip registration steps, but Visuality reacted immediately, making changes within the same week. The registration issue was making people give up in the middle of the process, but Visuality fixed it quickly. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We are testing the first iteration and gauging customers’ reaction. We have been live for one month and don’t have many users, but the feedback from people has been very positive. I can’t say that the site is working perfectly since there’s not that much interaction. We’re continuing to recruit people; once we have them, we can test whether they’re actually engaging with the site, creating events, and finishing transactions. For now, we haven’t had any issues with the registration process, and we’re in love with Visuality’s design.

How did Visuality perform from a project management standpoint?

We’ve worked with other developers, in comparison to which Visuality’s communication was very good. The project was delayed at times, but we were in constant contact with them through Trello and Slack. We were aware of everything going on, and the whole process was faster than we thought.

What did you find most impressive about Visuality?

They can think outside of the box. They did not only what we told them to but also recommended many ways in which we could improve the user experience and other items while also reducing our cost and timeline. Visuality’s people made themselves a part of our company and made us feel that they were thinking on our behalf. They gave us a lot of good advice during the project.

Are there any areas Visuality could improve?

The only thing I would mention is that, at the launch of the platform, it was left up to us to attract customers and get feedback. The process was not as smooth as we wanted it to be. We could ask questions on Slack, but we still didn’t fully know how to use the accounts created for us.

What tips or recommendations could you share that might increase the likelihood of success with Visuality?

The handover once the project was done could have been smoother and better explained.

5.0
Overall Score I'm very satisfied with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They followed the Trello schedule very well, and we never had a delay.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rails Developed Platform for Computer Software Startup

"Visuality listens to the customer and has been a transparent partner."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2016 - Ongoing
Project summary: 

Using Ruby on Rails, Visuality built a custom marketing and lead management platform that facilitated software integration with other systems.

The Reviewer
 
1-10 Employees
 
Stockholm, Sweden
Co-Founder, Computer Software Startup
 
Verified
The Review
Feedback summary: 

The system capably integrates with an array of databases and communications platforms. Visuality proved to be a competent partner, implementing bug fixes and change orders whenever necessary. Their team scaled to meet customer requests and needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a sales motivation and coaching company. We help clients create budgets, follow-ups, leads, and achieve better insights in a more visual and engaging way, through our platform.

I am the Chief Executive Officer and a co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We needed to quickly build a minimum viable product from scratch. Our previous software could not be integrated into some clients' systems.

SOLUTION

What was the scope of their involvement?

Visuality is building the 2.0 version of our web-based system using Ruby on Rails. We have used around 4 resources from Visuality, 3 of them working full time. We interact with the developers directly.

How did you come to work with Visuality?

We had colleagues that had worked with developers in Poland. We had many meetings with candidates and ended up selecting Visuality.

How much have you invested with Visuality?

This is confidential.

What is the status of this engagement?

We have been working with Visuality for 5 months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our platform is being tested by a customer at this moment. Visuality has been able to develop a complex system for us. There are many details that have to be done right, but Visuality has a competent team.

Our system involves many third-party CRM integrations with data systems used by sales organizations. The data can include calls, emails, deals, orders, values, and so on. Our system can engage with multiple platforms at once, across different locations, collecting data from all of them into one place.

How did Visuality perform from a project management standpoint?

Reaching deadlines is not simple when building complicated systems from scratch, but I have been satisfied with Visuality. We picked up some bugs during the process and also made additions to the work, so we've had to extend deadlines.

We used Slack and Trello for project management, at Visuality's recommendation. We also used Sentry for bug tracking.

What did you find most impressive about Visuality?

Visuality listens to the customer and has been a transparent partner. Visuality is also startup-focused and has been able to understand us well.

Are there any areas Visuality could improve?

We would like to build things even faster, but this isn't necessarily related to an improvement on Visuality's side. It will be important for Visuality to provide the same standard in terms of development if we were to scale up their involvement.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Visuality could improve in terms of timing.
  • 4.5 Cost
    Value / within estimates
    We would like to have the cheapest cost possible, but Visuality has been fair in this regard.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer