Business Driven Development Full Stack Team.

Visuality is a Ruby & React development house. We are enthusiastic proponents of Agile development methodologies and user-centered design. If you're seeking someone who can take your idea and create a unique, solid and perfectly designed application (web & mobile) – look no further! 

INITIAL WORKSHOPS

We always start with 2-3 days of workshops with our Client. We analyze the client’s brief, ask questions and verify goals - all needed to prepare wireframes and product spec - the base for a working prototype.

WIREFRAMING & PROTOTYPING

During this stage we deal with arranging the information architecture and showing the product features using hi-fi wireframes. Once all of them are done - we link all screens to get the first working prototype.

DESIGN

Based on the developed product models, wireframes and prototypes - we begin to draw the project interface. The work effects are presented asap, so that the client may fully control the creative process and submit their comments.

DEVELOPMENT

We love to develop fast and efficiently. This is why we use the Agile methods allowing the client to deal with the product on every development stage. We deliver new product version every 2-weeks - YES...from the first week of development.

TESTING & ONGOING DEVELOPMENT

Each application is constantly tested - both in production and upon the release. And then...our clients work with us as the product grows. 90% of our projects are being developed further. We iterate a lot launching new features every week.

CODE AUDIT & REFACTORING

For running apps we provide full code audits with detailed development roadmap as an outcome. We improve performance, security and prepare app to be scale up smartly and most of all..with a proper plan. 

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2007
Visuality
Odolańska 56
Warsaw 02-562
Poland
Visuality
ul. 27 Grudnia 9/7
Poznań 61 – 737
Poland

Portfolio

Key clients: 

Our key clients come from different countries and different sectors.

Through our history we have completed over 100 projects, and worked for clients such as JTI, PayPal, Natonial Geographic. We have also done projects for numerous small companies and startups from US, UK & Europe, Singapore, Dubai and many more. Size doesn't matter, the product does!

Kandidate

www.kandidate.com 

Kandidate is an innovative application to connect great talents with fast-growing, VC-backed companies. Thanks to an intuitive dashboard and real-time search, recruiters can quickly find candidates matching explicit requirements and thus proceed to interview short-list candidates in no time.

Fieldd

www.fieldd.com

Fieldd is an all-in-one tool from quotes to payment and everything in between. Cloud-based and mobile ready, simple pricing and smarter business tools make it easier for your business, organization or association to run your field service business.  Fieldd is rich in features as CRM, scheduling&dispatch, team management, invoicing, instant payment processing, RFQ, cloud storage and many more. 

Planet

Everybody loves traveling, but the preparation stage can be tricky and tiresome, especially if you have special needs. Planet is a platform dedicated to the travelers from around the globe searching for the best halal experience in Hong-Kong and Makau. Muslim tourists can easily find restaurants, hotels, shops, and institutions offering and respecting this special tradition. All the POI's can be added to favorites and rated. 

Kommerso

www.kommerso.com

Have you ever searched a flat in New York? It can be really difficult to find just the spot. With Kommerso things are easier. This easy to use, transparent service allows people to find their dream apartment. Quick wizard feature helps saving time and makes the whole procedure painless. Kommerso with its minimalist flat design is real eye candy. 

Saleskick

https://saleskick.co/

Saleskick originates from Sweden. It's a platform sales performance management designed to motivate and engage salespeople. It uses real-time leaderboards that increase the motivation and awake healthy competition between the employees. It allows setting up the goals which when reached trigger the animations and custom videos. Saleskick helps in measuring the results thanks to the customizable visual reports. All of the above and many more can be displayed on large TV screens placed throughout the office. 

Racesonline

www.racesonline.com

Racesonline is a US-based company that specializes in organization and management of all sorts of races (marathons, cycling events, swimming etc.)This powerful platform is used by race participants and race organizers. The participants can easily sign up for a race, pay the fees, make a donation, monitor their results and statistics. Race organizers can manage the participants, issue start numbers, present the results and many more. Thanks to connectivity features, the results can be displayed live on the screens placed on the checkpoints. 

Reviews

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New Feature Development for Event Coordination Platform

"I haven’t worked with a group that has been more communicative or professional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

Visuality provides ongoing website maintenance and implements new features to improve business operations. Upgrades include a more secure payment process and an expanded data collection system.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
Jen Forsyth
Owner, RacesOnline LLC
 
Verified
The Review
Feedback summary: 

Visuality’s team has been thoroughly communicative and professional throughout the engagement, resulting in several new features that have added functionality to the site. They have taken ownership of the site’s inner workings and are dedicated to the business’ success.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of RacesOnline. We have a web-based result and registration platform for running races, cycling events, triathlons, and the like. We offer services to race participants and race directors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We needed a company that we could rely on to take on feature development and system maintenance.

SOLUTION

What was the scope of their involvement?

Throughout our engagement, they have provided maintenance of our existing website and updated it with new features. Our system is programmed with Ruby on Rails, and they utilize GitHub, Airbrake, SendGrid, and Capistrano.

What is the team composition?

We have a project manager as well as three or four developers depending on their workload.

How did you come to work with Visuality?

We spoke with three or four firms and asked them to do a code review. We then took a call with each one, and of all the companies that made it to that stage, Visuality stood out in the amount of time and thought they put into the review. That’s why we hired them.

How much have you invested with them?

We pay $10,000 per month for their services.

What is the status of this engagement?

We began working together in November 2017 and have ongoing projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The newest features of our website include an updated payment gateway to make it more secure, an expanded result system to include cycling as well as running races, and they are currently working on a new fundraising platform. All of their work has been high-quality.

How did Visuality perform from a project management standpoint?

Because they’re overseas, they are overly communicative and the time difference has never been an issue. We communicate via Slack, and that’s worked well. We also have video calls. I don’t speak with their CTO much, but he’s very involved behind the scenes, making sure the project is on track. We also have a dedicated project manager who knows our system well and has been very responsive.

What did you find most impressive about them?

For a group that is not a part of my in-house team, they really seem to care about the business and the system. I haven’t found that with other contractors. But Visuality clearly cared about it. There are a lot of good contractors, but to have Visuality take this on as their own, that’s really meaningful.

Are there any areas they could improve?

No. They have done an outstanding job.

Any advice for potential customers?

I went to Poland about two or three months into our engagement and I found it helpful to sit down and brainstorm with them in person. I hope to make it an annual trip.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We have many small deadlines, and they have capably met each one.
  • 5.0 Cost
    Value / within estimates
    They are not cheap compared to other overseas developers, but they are less expensive than U.S. firms.
  • 5.0 Quality
    Service & deliverables
    They deliver solid work.
  • 5.0 NPS
    Willing to refer

UX/UI Updates for Job Search Website

"We appreciated their professionalism and the quality of the work they performed."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - June 2018
Project summary: 

Visuality performed website updates to improve the design the functionality of the platform to increase the user base. Updates included UX/UI enhancements and a simplified registration system.

The Reviewer
 
1-10 Employees
 
Warsaw, Poland
Pawel Rudowski
CEO, Jobtoperson.com
 
Verified
The Review
Feedback summary: 

The website has seen an increase in registrations as a result to the updated design and performance. Visuality impressed with their professionalism, dedication, and quality of work.

BACKGROUND

Please describe your company and your position there.

I am the CEO of jobtoperson.com, which is an HR portal that launched in early 2018.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visuality?

We hired Visuality for upgrades to the jobtoperson.com online portal.

What were your goals for this project?

We hoped to improve functionality and programming of critical portal functions.

SOLUTION

How did you select this vendor?

A friend recommended them to me.

Can you go into detail about the services they provided and the scope of the project?

Visuality took responsibility for the upgrades of the web portal, including improving its UX/UI and simplifying our registration pathway and procedures.

What was the team composition?

Visuality provided us with a project manager and two programmers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have noticed a significant increase in user registrations since they performed the updates on our website.

How was project management arranged and how effective was it?

Their project manager was quite professional and organized.

What did you find most impressive about this company?

We appreciated their professionalism and the quality of performed work.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Customer Servicing Scheduling Tools

“There’s real passion in what they do, which is very important when you’re building an app from scratch.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2017 - Ongoing
Project summary: 

Visuality designed and built a Progressive Web App using React, Ruby on Rails, and MySQL for database management. Features included GPS integration, time tracking, and an interactive calendar for scheduling.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Kyra Deprez
Product Manager, Fieldd Service Software
 
Verified
The Review
Feedback summary: 

Attentive project management included substantive advice on features that allowed the client to make informed decisions and create the best app possible. The team fostered a very comfortable and optimistic working relationship, and user feedback on the app has been overwhelmingly positive.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at Fieldd Service Software, a startup based in Austin, TX. Fieldd is an all-in-one scheduling app for field service companies like maid services, carpet cleaning, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We had been working with a large development group and missed the benefits of working with a smaller firm. We decided to find a new group that would be more passionate about our product and function as a part of our team.

SOLUTION

What was the scope of their involvement?

Visuality built a new Progressive Web App (PWA) for us based on our preexisting app using Ruby on Rails and React. They also used MySQL for database management. The app is built for both field agents and their supervisors, and its core functionality focuses on viewing/setting a schedule. Phone numbers are linked, and addresses are set to open Google Maps. Field agents can attach notes, files, and videos to specific appointments, and supervisors have oversight on the business calendar.

Visuality also made style changes on the frontend and built a new time tracking feature for the platform. The PWA has already launched, but they’re continuing to create and implement new features.

What is the team composition?

We worked with the CEO and CTO throughout the project, and they brought on two developers, one frontend and one backend. We also worked with several others while waiting for our dedicated backend.

How did you come to work with Visuality?

We found them online after doing some research and connected with them on LinkedIn. From there we had several calls and started work right away.

How much have you invested with them?

We’ve spent about $80,000 so far.

What is the status of this engagement?

We started working together in July of 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have metrics to share on hand, but user feedback has been very positive. The app is simple and fast, and it’s saved our customers a great deal of time.

How did Visuality perform from a project management standpoint?

They’ve been excellent. We used Trello for roadmaps in the beginning of the project and later switched to Jira for task management. We primarily use Slack for daily communication.

What did you find most impressive about them?

Despite the distance between our two companies, they felt like friends and family for us. They take tremendous pride in their work and really seemed to care about our project. There’s real passion in what they do, which is very important when you’re building an app from scratch. They encouraged us to think critically about what we included in the app and provided feedback that helped us make informed decisions.

Are there any areas they could improve?

We would have been a bit more organized had they used Pivotal from the start. Also, despite working within an Agile framework, they don’t provide estimations that we were used to with other development groups. This is partially just due to their size.

Advice for potential customers?

I would suggest that their clients travel to Poland for their product kickoff. We were there for three days, and it felt like we got a month’s worth of work done during that time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Staff Augmentation for Web Projects

"Their developers are quite skilled and really know their stuff."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Mar. 2017
Project summary: 

Visuality was hired to take on two development projects: one on a staff augmentation basis and the other on a full Agile development model with a project manager, devs, designers, and QA resources.

The Reviewer
 
11-50 Employees
 
New York, NY
Jacob Hodes
Co-Founder and CEO, Relevant
 
Verified
The Review
Feedback summary: 

Their team was friendly, communicative, met deadlines, and delivered a stable output on both fronts. Their project manager is very knowledgeable and kept the process flowing effectively while following an effective Agile methodology.

BACKGROUND

Please describe your company and your position there.

Relevant builds web-based software for healthcare organizations. Our flagship product is used by community health centers to gain insight into clinical quality, revenue lifecycle, and resource utilization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visuality?

We worked with Visuality to supplement our in-house development team for 2 projects. The first one involved general web development work—new features, improvements, and bug fixes—on our care management application. The second one was a deeper dive to build a specific feature on our analytics app, following the Agile methodologies that Visuality typically works with.

What were your goals for this project?

For the first project, we needed to supplement our in-house development team while we scaled up internally. For the second, we had a chunk of functionality that we thought would be well-suited for an outside agency and hoped to get it built efficiently while focusing our in-house resources elsewhere.

SOLUTION

How did you select this vendor?

Visuality was recommended by a friend who had a great experience working with them in upgrading a broken web app to a really impressive minimum viable product.

Describe the project in detail.

For the first project, Visuality assigned several developers to our project who all worked as sole contributors. We asked them to integrate into our team, code norms, and workflows, and they were able to do so reasonably well.

For the second project, we followed Visuality's scheme of work and used their own Agile development and project management methodologies to drive the project.

Visuality also helped with a refresh of our public-facing website. We went through a series of design iterations, providing feedback on mockups as we went.

Explain how the solution addressed your business challenge.

We hit a wall where we needed to be shipping code but couldn't scale our internal development team fast enough. Visuality effectively helped us fill the gap.

What was the team composition?

They assigned a project manager, development resources, and occasional design resources while running their internal quality assurance process before shipping code to us.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Visuality generally met deadlines, delivered a steady output, and was communicative when things needed adjustment. No complaints on this front!

How effective was the project management?

We really liked the project manager they assigned and were impressed with the degree to which he made sense of product requirements, kept the development cards flowing in Jira, and generally applied Agile project management ideas in a sensible and effective way.

What did you find most impressive about this company?

Their team is made up of mature grownups that are friendly to deal with. Their developers are quite skilled and really know their stuff.

What tips or recommendations do you have?

You should weigh the costs and benefits of working with an outside agency. Ultimately, we realized it would have been smarter for us to spend more time solving our hiring backlog than expecting any outside agency—even if they're perfect—to take on thorny domain concepts in our codebase and expect the code to make sense in the end. To Visuality's great credit, they ultimately recommended that for certain things we needed to do, in-house hires with a long-term commitment to our company and products made the most sense.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby on Rails Dev for Online Grocery Store

“They’re a solid team with a lot of potential to grow.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2016 - Ongoing
Project summary: 

Visuality worked on the backend of a payment gateway for an online grocer. Using Ruby on Rails as well as JSON, HTML, and Bootstrap, they focused on ensuring the project’s scalability.

The Reviewer
 
11-50 Employees
 
Kuwait
Co-Founder
 
Verified
The Review
Feedback summary: 

Visuality's code was audited externally and found to be well written. They worked with the frontend team to ensure the algorithm could implement the required frontend features. Their team worked fast, often completing tasks ahead of schedule, and displaying a talent for development. 

BACKGROUND

Introduce your business and what you do there.

We’re an online grocery company located in Kuwait. I’m a co-founder and my role is business director and operations director. I also work with product development, with the designers on the application. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We do things with a payment gateway. We can’t take credit card orders on the application, so people use debit cards. Once the information has been taken, there are issues when adding or adjusting items on the order. I worked on the backend with Visuality to give them a better idea of what needed to be done to be able to implement the features on the frontend. It requires a good backend team to come up with a good algorithm to make that possible.

SOLUTION

What was the scope of their involvement?

The complex logic was due to working with a mobile app. They use Ruby on Rails for the projects as well as some JSON, HTML, and Bootstrap.

Visuality is strictly the backend team. They worked with another frontend team that helped them. My role as product developer was to find out from the user experience how they can find the projects using the databases. They were able to come up with ways that would make it easier for scalability. Once we built the backend from scratch, they were able to help us to make sure the project was able to keep growing and to ensure there was never going to be any kind of barriers.

What is the team dynamic? 

We started off with four resources and downsized to two people. The developers were consistent.

How did you come to work with Visuality?

Clutch was one of my references where I read about Visuality. I flew out to Poland and met with the team in Warsaw. I stayed there for about a week, got to know them, and saw their capabilities. They showed me a lot their backend work for other clients, which gave me more confidence in working with them.

How much have you invested with them?

We’ve spent $200,000 on the project.

What is the status of this engagement?

We started on the project in July 2016, and the project is complete with enhancements, though we are continuing to work on it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

RubyCritic tells us the performance of the backend including the speed, what hosting service we’re using, and so on. We paid to have a code review done and the auditor, who has 20 years of experience, gave it a good review. The code was well written.

How did Visuality perform from a project management standpoint?

We have standup meetings every week. They work on an Agile methodology which is something that Thoughtbot is doing. They follow Thoughtbot's playbook which means they make sure they’re aligned to the requirements in the scope of work and they stick to them. I appreciated that a lot.

We communicated with the project manager in Slack and used Skype for phone calls. We also communicated via email if there was an addition to the scope to give confirmation. I had direct communication with the CEO [Michal] and CTO [Sakir]. Whenever things were not aligned, I would contact the higher management and we would resolve things in a professional manner.

What did you find most impressive about them?

Their speed was impressive. They would estimate that something would take five days to do but then have it done in three days.

They’re a solid team with a lot of potential for growth. When a company has talented people, they attract other talented people. They have a lot of trust in their clients and that impressed me a lot. That made more comfortable working with them.

Do you have any advice for potential clients?

I would say be transparent, be prepared to establish a budget, and expect the unexpected. You have to plan things and know exactly what you want. Focus on the details.

They operate five days a week, however, some Fridays they take off completely and they do a hackathon. They give the developers internal projects to test so they can compete with each other. As a company with expenses, you want to utilize that Friday to make money, but they love to code.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They are reasonably priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    If I had to choose someone for backend work, I’d definitely choose them.

Custom Developed Marketplace for Berlin B2B Tech Startup

"The whole process was faster than we thought [it would be]."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2016 - Feb. 2017
Project summary: 

Visuality built an online platform with streamlined booking features and secure payment processing. The developed solution is a simplified marketplace for local food vendors and event hosts. 

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Isabel Restrepo
Co-Founder, StreatUp!
 
Verified
The Review
Feedback summary: 

Through Visuality’s attractive designs and reliable development, the MVP has attracted overwhelmingly positive feedback from internal staff and external users. The team’s collaborative approach and delay-free scheduling ensured a productive relationship. 

BACKGROUND

Introduce your business and what you do there.

We’re building an online platform that connects food vendors in Berlin with event organizers. We provide simple booking functionalities and act as a solution for people working together online.

Our target market includes any person/company that can be considered a food vendor (e.g. restaurants, food trucks, freelance chefs, etc.) and an event organizer (e.g. street food festivals, corporate event planners, and any person interested in organizing an event). Our services include creating a profile within the platform, creating an event page and inviting vendors to said event (if you're an organizer), applying to existing events (if you're a vendor), and being able to pay easily and securely through the platform. I'm the co-founder and CEO of the company. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Visuality?

The current way of doing business in street food and catering events is disorganized, inefficient, and obsolete. Unreliability and lack of trust are common issues. We wanted to centralize and organize the market in a single platform in a way that directly solves the challenges faced by vendors and organizers in street food and catering events. Initially, our relevant metrics included registered users/month and customer satisfaction/business improvement. 

SOLUTION

What was the scope of their involvement?

Visuality took care of the MVP development and the branding of our website. They helped us create our MVP from scratch, building the first mockups and actual iteration of the platform. Each user can create a profile, submit different licenses, connect to other users, and send or receive payments through our platform. There is a four- or five-step process for the creation of an event, during which users need to fill in different pieces of information.

There were 4–5 people from Visuality’s team involved in our project, with whom we had direct contact. We met them personally in Poland during a workshop.

How did you come to work with Visuality?

We were considering either hiring different freelancers or using a tech company in Berlin before we got in contact with Visuality. We found them through an intermediary company which recommended the team. That had a lot of weight in our decision.

What is the status of this engagement?

We started working with Visuality in August of 2016. The first iteration was completed in February of 2017. Visuality continues to fix issues which we identified from our side related to the planning functionalities. We were missing some small elements like links to our terms and conditions or the ability for people to skip registration steps, but Visuality reacted immediately, making changes within the same week. The registration issue was making people give up in the middle of the process, but Visuality fixed it quickly. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We are testing the first iteration and gauging customers’ reaction. We have been live for one month and don’t have many users, but the feedback from people has been very positive. I can’t say that the site is working perfectly since there’s not that much interaction. We’re continuing to recruit people; once we have them, we can test whether they’re actually engaging with the site, creating events, and finishing transactions. For now, we haven’t had any issues with the registration process, and we’re in love with Visuality’s design.

How did Visuality perform from a project management standpoint?

We’ve worked with other developers, in comparison to which Visuality’s communication was very good. The project was delayed at times, but we were in constant contact with them through Trello and Slack. We were aware of everything going on, and the whole process was faster than we thought.

What did you find most impressive about Visuality?

They can think outside of the box. They did not only what we told them to but also recommended many ways in which we could improve the user experience and other items while also reducing our cost and timeline. Visuality’s people made themselves a part of our company and made us feel that they were thinking on our behalf. They gave us a lot of good advice during the project.

Are there any areas Visuality could improve?

The only thing I would mention is that, at the launch of the platform, it was left up to us to attract customers and get feedback. The process was not as smooth as we wanted it to be. We could ask questions on Slack, but we still didn’t fully know how to use the accounts created for us.

What tips or recommendations could you share that might increase the likelihood of success with Visuality?

The handover once the project was done could have been smoother and better explained.

5.0
Overall Score I'm very satisfied with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They followed the Trello schedule very well, and we never had a delay.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rails Developed Platform for Computer Software Startup

"Visuality listens to the customer and has been a transparent partner."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2016 - Ongoing
Project summary: 

Using Ruby on Rails, Visuality built a custom marketing and lead management platform that facilitated software integration with other systems.

The Reviewer
 
1-10 Employees
 
Stockholm, Sweden
Co-Founder, Computer Software Startup
 
Verified
The Review
Feedback summary: 

The system capably integrates with an array of databases and communications platforms. Visuality proved to be a competent partner, implementing bug fixes and change orders whenever necessary. Their team scaled to meet customer requests and needs.

BACKGROUND

Introduce your business and what you do there.

We are a sales motivation and coaching company. We help clients create budgets, follow-ups, leads, and achieve better insights in a more visual and engaging way, through our platform.

I am the Chief Executive Officer and a co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visuality?

We needed to quickly build a minimum viable product from scratch. Our previous software could not be integrated into some clients' systems.

SOLUTION

What was the scope of their involvement?

Visuality is building the 2.0 version of our web-based system using Ruby on Rails. We have used around 4 resources from Visuality, 3 of them working full time. We interact with the developers directly.

How did you come to work with Visuality?

We had colleagues that had worked with developers in Poland. We had many meetings with candidates and ended up selecting Visuality.

How much have you invested with Visuality?

This is confidential.

What is the status of this engagement?

We have been working with Visuality for 5 months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our platform is being tested by a customer at this moment. Visuality has been able to develop a complex system for us. There are many details that have to be done right, but Visuality has a competent team.

Our system involves many third-party CRM integrations with data systems used by sales organizations. The data can include calls, emails, deals, orders, values, and so on. Our system can engage with multiple platforms at once, across different locations, collecting data from all of them into one place.

How did Visuality perform from a project management standpoint?

Reaching deadlines is not simple when building complicated systems from scratch, but I have been satisfied with Visuality. We picked up some bugs during the process and also made additions to the work, so we've had to extend deadlines.

We used Slack and Trello for project management, at Visuality's recommendation. We also used Sentry for bug tracking.

What did you find most impressive about Visuality?

Visuality listens to the customer and has been a transparent partner. Visuality is also startup-focused and has been able to understand us well.

Are there any areas Visuality could improve?

We would like to build things even faster, but this isn't necessarily related to an improvement on Visuality's side. It will be important for Visuality to provide the same standard in terms of development if we were to scale up their involvement.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Visuality could improve in terms of timing.
  • 4.5 Cost
    Value / within estimates
    We would like to have the cheapest cost possible, but Visuality has been fair in this regard.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rails-developed Platform for Personal Coaching Startup

“I couldn't be happier with the results. Visuality is a dream team for me.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Using Ruby on Rails, Visuality developed a freelancing platform's web solution. They provided a back-end developer, a front-end designer, and a project manager.

The Reviewer
 
1-10 Employees
 
New York City Metro Area
Founder & CEO
 
Verified
The Review
Feedback summary: 

The website received positive user feedback and helped the platform acquire new customers. Visuality took the time to understand development objectives from a user perspective, which resulted in high-quality code and design. Their dedicated resources were a vital asset to the project.

BACKGROUND

Please describe your organization.

Our business helps freelance instructors promote classes and workshops through an online platform. Customers can publish blog and video content, using it to promote their offerings, which are published on our platform. The end customers can thus have a seamless onboarding process.

What is your position?

I am the founder and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Visuality?

I had worked with teams in India and New York and had a tough time. I was looking for a unicorn, namely a developer that would be reasonably priced and give me good service. My business was on its last limb at the time, and I needed to give it one last shot. 

SOLUTION

Please describe the scope of their involvement in detail.

Visuality developed my web solution using Ruby on Rails. Much of the technology had already been built. I needed for Visuality to take on the existing project.

The team assigned by Visuality was comprised of a back-end and front-end developer. Their chief technology officer also chimes in from time to time, and I've also worked closely with Visuality's chief executive officer [Michal Piorkowski]. They also assigned me a dedicated project manager.

How did you come to work with Visuality?

I looked at Eastern Europe because that region generally produces good engineers for our technology stack. I used Clutch to find a number of teams, contacted Visuality, and saw that they'd done many projects that were similar to mine. Visuality had a good portfolio that was relevant to what I was trying to do. I also liked talking to them, so I pulled the trigger and hired Visuality.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of Visuality's services has been around $15,000.

What is the status of this engagement?

We have an ongoing relationship with Visuality.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Visuality has done amazing work that has helped me acquire new customers and gain positive feedback from the community that I'm trying to serve. I couldn't be happier with the results. Visuality is a dream team for me.

Communication has been great and Visuality's work process has been the best out of all the ones I've tried. Visuality assigned a dedicated developer to my project so, for the duration of the project, their resources have been focused on my product full time.

How did Visuality perform from a project management standpoint?

We used Slack and Trello as the main communication tools. We haven't used any bug trackers. I have access to all developers directly, so we can talk about any changes without bureaucracy or jumping through loops.

What distinguishes Visuality from other providers?

Their designs have been excellent and Visuality's CEO is also the chief UX [user experience] designer, which is an amazing quality. Even if there are great developers on a team, understanding the main objectives of a business is paramount for being effective in creating designs and providing good development. Visuality's CEO has been able to understand our problems from a user perspective. I've worked with great designers in the past and had a horrible time in trying to get the work done. We had multiple iterations with Visuality and it wasn't my expectation to have perfect work from the start, but our dialogue produced the right results. Now that customers are using the software, we're getting even more refined about how to develop it. Visuality listened carefully, and it's been great to work with them.

Is there anything Visuality could have improved or done differently?

No. I've been happy with Visuality. It would have been better if they worked directly out of my office, but this isn't really a criticism. I like the time difference, in some sense, because I can find completed work in the morning, and I will have time to digest and test it. After I've made my comments, I can find the changes made the next day.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Visuality has done great in this respect. I never experienced a developer that delivered fully on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended Visuality.

Ruby-developed Platform for Endorsevent

"[T]hey also really felt like they were part of my company." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Visuality designed and developed a custom event sponsorship platform to help customers obtain sponsorship for events.

The Reviewer
 
1-10 Employees
 
New York City Metro Area
Founder, Tech Startup
 
Verified
The Review
Feedback summary: 

In just one month, the new platform processed 75 signups and consistently attracted several hundred daily visitors. Visuality's expert project management, dedicated work, and intelligent input achieved great results throughout the development process.

BACKGROUND

Please describe your company.

Endorsevent a micro sponsorship platform. We connect event organizers and brands with sponsorship opportunities.

What is your position?

I'm the founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Visuality?

I did not have a Web presence at all, so I was actually looking for a development and design shop to take on the entire first launch of my company site, Endorsevent. I was looking for more than a technical and creative shop, though. I wanted a company that could really partner with me and guide me through best practices and offer strategic advice when they saw it relevant and valuable. 

SOLUTION

Could you describe the scope of their involvement in detail?

They managed the project and worked on the design and development of both the visual and functional sides of the site. I already had the wireframes and template designs; I just needed someone to implement them. There were some tweaks that the Visuality team also made for me, and they had to create some tables that were missing. They gave me one project manager, one front-end designer, and two experienced Ruby developers.

How did you come to work with Visuality?

I wanted a team that was responsive. They had to be qualified in Ruby development because I was pretty set on developing in Ruby. Ruby is popular for startups, and it's also a pretty flexible technology. That's why I knew I wanted to go with Ruby. I also needed to get Ruby developers at a reasonable price, which is hard most of the time, but Visuality gave me a very competitive estimate.

I wanted a team that had a strong project management expertise, too. I was so busy with other tasks and obligations that I needed someone else to be able to support the project.

I also wanted a team that was a flexible. I didn't want to provide a scope of work for them and for them to follow it word for word. I wanted them to have questions and offer us good advice for how to do things differently and optimize solutions that I hadn't thought through properly.

I'm from the D.C. area and I am familiar with Clutch, and I actually found them through Clutch. When I went on the site, I picked three or four different companies that I ultimately reached out to, and it just so happened that Visuality was by far the best of them.

Can you give a sense of the size of the initiative in financial terms?

It is probably around $35,000.

What is the status of this project?

Our project concluded maybe a month ago, but we're still in touch frequently about a couple of upcoming projects that I'm looking to work on. I want to add a little bit of a social media element to the site, which I'll probably use them for.

RESULTS & FEEDBACK

Could you share any statistics, metrics, or user feedback from this engagement?

From a project management perspective, I've had a really good experience with their team. I can't think of anything that's come up that would be an issue. On one of our first calls, we talked about tools, I'm a huge fan of JIRA, so we've actually been using it with all of our projects.

We get a few hundred visitors a day on our platform now, and we have a little less than 75 signups so far. That's pretty good in one month. We're pretty excited about those results.

Is there anything that you would consider unique about their practice?

Throughout the entire process, Visuality gave me ideas for things that could improve my site. That's one thing that really stood out about Visuality, and that's actually why I chose them. They were their own development and design team, but they also really felt like they were part of my company.

In retrospect, are there areas in which you think they could improve as a service provider?

We're a small company, and I would have liked ongoing support for my solution. It would have been awesome if they offered that. I already have some third-party options lined up to fill that gap, but if they had that, it would have been an extra perk. I understand that it's not part of their services, but it would definitely have made things more convenient for me.

What advice, if any, would you give a future client of theirs?

I can't think of anything that I would mention, other than as a client, you still want to be a little bit involved yourself. I would definitely recommend using a tool like JIRA if they're comfortable with it. Project management tools like that give so much more project transparency, and it also allows you to be active in what's going on.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Platform Development for Collaboration Startup

“This has been an overwhelmingly satisfying experience."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2014 - Ongoing
Project summary: 

Visuality developed a technology startup's HTML-based website and internal content management system.

The Reviewer
 
1-10 Employees
 
Paris, France
Owner & Founder, Collaboration Startup
 
Verified
The Review
Feedback summary: 

After launch, the website more than doubled its amount of target profiles. Visuality successfully disentangled several controllers and rationalized coverage, reducing crash frequency and boosting efficiency. They earned praise for their quick, quality work and smooth project management approach.

BACKGROUND

Please describe your company.

I founded a startup for enabling collaboration between emerging technologies and industry partners. It's basically a directory, driven by non-confidential profiles of emerging technologies and big companies, coupled with a secure, private messaging system, confidentiality agreement management, negotiation, and a virtual data room. The system operates on a subscription basis. Big companies pay an annual fee. The technology – either in the form of startups or technologies available for license – is featured or depicted in non-confidential profiles. The two sides can contact each other and work out a relationship.

What is your position?

I'm the founder.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge that you were trying to address when you first approached Visuality?

Our immediate problem was that we didn't have a public-facing Web page. I wanted to do one fast, and I didn't want to do it in isolation, without the artistic and UI/UX [user interface/user experience] element. I'd been convinced by other people to do so in the past, and it was a grave mistake. The problem was that the developers and designers weren't working together. The developers gave me "solutions" that were simply ugly. The artists gave me "solutions" that were very difficult to integrate technically. So, by having the two functions in separate houses, I created a lot of extra work and delays.

SOLUTION

Could you describe in detail the scope of work assigned to them?

Prior to doing any functional development, we needed an attractive front-end to convey what the company did effectively. All we had was a password protected app. We didn't have any marketing materials, any slides, any provision for a blog, none of that. We needed a public website, and that was what we did first to check out Visuality. In that period, they were also provided the opportunity to get to know the code, so that we could talk about the task list we had. They were able to come back with a proposal having had this parallel period to look at the code while they were doing the artistic side of the website.

The site was built in straight HTML. We did hesitate on the content management system. I wanted to be able to edit the pages, but my outside developer set up a tool that did not work at all, and we weren't able to modify certain pieces of text. Now, we have a couple of pieces that Visuality did for us so that we can make changes. Visuality did the wireframes, and then they built the HTML.

How did you come to choose Visuality as your partner?

I did some Web searching, and then checked out some reputations. I was going to hire a firm in China, and I liked that they had an integrated approach of UI/UX and back-end development, but they didn't follow up. I have a Polish associate, and I asked that person to see what she could find in Poland. I think she came back with Visuality as one of the top recommended firms for this kind of project.

Could you provide a general cost estimate for the amount you've invested in their services?

We've spent a little less than $20,000 working with Visuality.

Is the relationship ongoing?

Well, it's done in sprints. We started in November [2014], and we opened up the public website December 17. In January, we did a four-week sprint, then took a break. The relationship is very much ongoing. 

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance or the overall success of this engagement?

They were on time, and that was a big deal because we didn't have a public website before this occurred. They really wanted to show us what they could do. They did the UI/UX artistic side in a very short period of time. To complement that, they got to know the back-end, so they were really able to get things moving. I wanted them to commit to completion of certain tasks within a budget. There was some resistance to doing that, but they came in on time and on budget. They did some work that took less time than anticipated, and they had the professionalism to let me know they had available time to work on other tasks. It was one of the more heartening development experiences that I've ever had. I never felt like I was being cheated.

Even though they refused to guarantee the time for completion of the task delegated, they made good on whatever needed to get corrected. We had issues with the code from our previous developers, and a lot of it was in French. These guys just worked away at it, and they were pretty relentless. They were good at fixing problems and communicating to me what was being done.

We've more than doubled the number of target profiles that we have. We have jettisoned a ton of code that was not being used. More important from a functional standpoint, we had some misuse of a controller for multiple functions, which caused inefficiency and delayed response time. Even more than the response time, when changes were deployed, it wasn't predictable as to what effect there would be because there weren't tests. The last developer had stopped writing them. So, they disentangled a bunch of controllers and rationalized what those controllers covered, so we now have far fewer crashes.

For project management, I would give them 95 percent plus in terms of response time. I never felt that I had to worry about them reacting unprofessionally to constructive feedback. They were very responsive and very professional. Their project management approach was very smoothly deployed and effective.

In retrospect, are there areas in which you think they could improve as a service provider?

I wanted to have a new user profile look and feel deployed for a trade show in February. They didn't understand the importance of that, and they thought other things were more important. However, the instances of them disappointing me were few and far between. This has been an overwhelmingly satisfying experience as far as responsiveness and responsibility. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would do that without hesitation. One of the most important reasons that I would endorse them is their forthrightness. I never felt I was being manipulated or cheated.