Visions Design Lymm

Please describe your company and your position there.

I am the Office Manager for Giraffe Cleaning Company. We are a commercial cleaning company delivering high-quality cleaning services to the professional, commercial, and construction sectors.

For what projects/services did your company hire Visions Design Lymm?

Our company website was created over 4 years ago and was outdated. We hired Visions to create a new website with more relevant content and a site that was easier to navigate.

How did you select this vendor and what were the deciding factors?

We looked at other websites that Visions had created, along with their affordable price.

Describe the project in detail and walk through the stages of the project.

After a series of kick off meetings to discuss the goals, we received two designs for the main page and site. Once we had chosen the theme and provided content they finalised the design and site.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with three project managers.

Can you share any outcomes from the project that demonstrate progress or success?

Their design ideas and technical knowledge helped to ensure that the project was a success for the new site to go live.

How effective was the workflow between your team and theirs?

The project managers were approachable and easy to communicate with, the meetings were conducted via zoom and email. We were kept up to date at all stages of the project.

What did you find most impressive or unique about this company?

We were most impressed by the team's patience throughout the project.

Are there any areas for improvement or something they could have done differently?

The only point I could think of would be that when the site went live, we naively didn't know the impact that would have on our internal servers resulting in no emails for 3 days. Going forward it would be beneficial to point this out to the clients who don't have the technical knowledge to understand the impact.

Please describe your company and your position there.

Rockwash Geodata is a geological laboratory and service company. I am a Senior Geologist.

For what projects/services did your company hire Visions Design Lymm, and what were your goals?

We needed a complete website redesign and build that would paint a modern picture of our company, whilst concisely conveying key messages to website visitors.

How did you select this vendor and what were the deciding factors?

I compared 6 or 7 web design companies, but chose Visions based on great up-front communication, an idea of how the designs might look and a reasonable price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss the direction of the website. Visions then put together some designs that we went back and forth on until we were happy - all of this was well communicated. Once the designs were signed off, Visions built the website. I was then able to log into Wordpress and make edits to text and images until I was happy with the final product.

How many people from the vendor's team worked with you, and what were their positions?

We were appointed a project manager who looked after the bulk of the work, but also had discussions with designers and the company owner up-front.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have only just launched the new website, so yet to see any measurable outcomes. We are, however, all very happy with the look and appearance of the new site.

Describe their project management style, including communication tools and timeliness.

Email was used effectively and timelines were shared using Google Sheets.

What did you find most impressive or unique about this company?

Communication was excellent throughout and they were very happy to accommodate niggling extra requests that I had. We're impressed with the fresh and innovative web design.

Are there any areas for improvement or something they could have done differently?

Nothing of major concern.

Please describe your company and your position there.

I am the marketing manager for a global, industrial battery manufacturing company.

For what projects/services did your company hire Visions Design Lymm?

We needed someone to handle our LinkedIn account, from creating posts, analysing what posts work and advising us on how to increase followers and awareness on this social platform.

How did you select this vendor and what were the deciding factors?

We wanted an agency in our area and have heard good things about Visions. We shortlisted 2 agencies and went with Visions due to their friendly approach and past experience.

Describe the project in detail and walk through the stages of the project.

After discussing with Visions and my management team about our social media goals and needs we put together a plan and work directly with each other to create interesting posts.

How many resources from the vendor's team worked with you, and what were their positions?

I have worked with one person at Visions who is Head of Comms and she then works internally at Visions.

Can you share any outcomes from the project that demonstrate progress or success?

Our LinkedIn follower have increased steadily over the last 9 months and continue to rise.

How effective was the workflow between your team and theirs?

I have a great relationship with Visions and believe the workflow works well.

What did you find most impressive or unique about this company?

Visions is always proactive at making the most out of our social media project.

Are there any areas for improvement or something they could have done differently?

Going forward I think I would like to monitor more what competitors are doing and get some more ideas of what we can post.

Please describe your company and your position there.

I am the CEO at Bright Futures Care. We deliver great quality community based care and education to a growing number of children and adults with autism, complex needs and learning disabilities in high quality locations. Our teams are trained to excellent standards which, when combined with our passion, pride and commitment to what we do, fosters an excellent and caring culture and makes us the leading provider in our chosen specialism.

For what projects/services did your company hire Visions Design Lymm, and what were your goals?

To produce a distinct refresh and design to our 'Speak Out' safeguarding campaign which encourages all our staff and people we support to Speak Out if they ever have any concerns.

How did you select this vendor?

We already work with Visions on a range of projects and our branding. They also designed our first Speak Out campaign posters.

Describe the scope of their work in detail, including any steps and the final deliverables.

We wanted a refresh of our Speak Out campaign to ensure it remained fresh and eye catching to all staff whilst also fitting in with other work done recently around our great care offer.

How many people from the vendor's team worked with you, and what were their positions?

Three

Can you share any outcomes from the project that demonstrate progress or success?

We received a fresh and eye-catching redesign of posters and wallet-sized cards for all our staff.

Describe their project management style, including communication tools and timeliness.

Regular effective communication and good synergy with existing branding whilst also creating a distinct identity to our campaign. Timely response to a tight deadline.

What did you find most impressive or unique about this company?

Visions have worked with us for a number of years now on a range of projects and our website. They understood our organization, message, and the brand we wished to convey to people.

Are there any areas for improvement or something they could have done differently?

More support on spell checking.

Please describe your company and your position there.

I am the Managing Partner in our company which specialises in FIre Safety Consultancy and Inspections.

For what projects/services did your company hire Visions Design Lymm?

Our original website was very outdated, drab in its appearance and lacking in functionality and SEO. We needed a company to embrace our vision and reflect this in our online presence.

How did you select this vendor and what were the deciding factors?

Visions Designs stood out from other agencies right from the start. Their own website stood out to us initially, and that gave us the confidence that they would be able to guide and help us.

Describe the project in detail and walk through the stages of the project.

Initially, we had a very good and well structured discovery meeting from which Visions produced a detailed and well presented proposal. Once we had made the decision to run with Visions, we had a series of design and development meetings working up the design and content of the website.

How many resources from the vendor's team worked with you, and what were their positions?

Initially, we were assigned a Project Manager who we had for the duration of the project as a first port of call. We also worked with the Developer, Account Manager and Designer.

Can you share any outcomes from the project that demonstrate progress or success?

It's only a week in since the launch of our website, but we have already had comments about the great appearance and usability of it. We never had such comments about our previous website!

How effective was the workflow between your team and theirs?

The team at Visions are brilliant to work with. They are punctual, flexible, creative and knowledgeable.

What did you find most impressive or unique about this company?

Right from the outset, the team have been enthusiastic about our project. We consistently felt like we were Visions' only customer throughout the duration of our project. The attention they gave us was exceptional. They consistently met or exceeded deadlines throughout the project - we really cannot fault them.

Are there any areas for improvement or something they could have done differently?

Honestly, we feel that they couldn't have done much more - the team really are brilliant there.

Introduce your business and what you do there.

I work at a property investment company that gives opportunities to people across the world who want to invest in UK property.

What challenge were you trying to address with Visions Design Lymm?

We needed a new website created.

What was the scope of their involvement?

We wanted an investors portal, which would be a private addition to the website. People could log in and look at content that was integrated with HubSpot. We needed a site that had the same look and feel like our company branding, but then also had a point of differentiation.

We needed the capabilities to create logins and passwords, HubSpot integration that allowed us to see who was using the system and what pages, and UX design. It was a WordPress website.

Their team had our brand guidelines, but because we wanted it to look different than our current website, they had the freedom to take the brand guidelines and add their artistic flair.

What is the team composition?

We worked with Jade (Former Project Manager).

How did you come to work with Visions Design Lymm?

I’d known of them because they were a local agency. After looking at their work, I pitched them to see if they could take my project on.

How much have you invested with them?

We spent about £7,900 (approximately $11,000 USD).

What is the status of this engagement?

We worked together from November 2020–January 2021.

What evidence can you share that demonstrates the impact of the engagement?

When we launched the site to our customers, we had 100 sign-ups within two days.

To be honest, the entire engagement was hassle-free. Visions Design Lymm has a great design team.

I was able to give them guidelines, and their team came back with creative options that met our expectations. It was all straightforward. For the backend, their team actually trained us on WordPress so that we can make our own changes and add content.

How did Visions Design Lymm perform from a project management standpoint?

We never met face-to-face but had meetings through Teams and Google Hangouts. We uploaded content into a shared Google Drive.

What did you find most impressive about them?

Their personality distinguishes them. They’re not a huge company, so their clients don’t get lost. We received the attention that we needed. I would also say their design skills and backend knowledge sets them apart from other providers.

Are there any areas they could improve?

No, not really. They could’ve pushed us a little harder when we were slow at getting information back to them.

Do you have any advice for potential customers?

Have a look at their past work, and have confidence that they have the right talent, despite their size.

Please describe your company and your position there.

Protection specialist and broker. Client Liaison and Business Development

For what projects/services did your company hire Visions Design Lymm, and what were your goals?

We needed a better solution to help capture certain information from our clients as part of the client journey. We wanted an online solution the clients could complete easily and with the help and direction they may need. The goal was to have a solution up and running within the month.

How did you select Visions Design Lymm and what were the deciding factors?

We selected Visions Design as we'd met with Dan the owner a number of times through a local networking group. We were impressed by the mix of clients and the breadth of industries their clients were from. We were also very happy with Alex and how he handled the initial project brief. Another factor was supporting a local business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to provide an online solution to capture clients medical history for the purpose of insurance protection. i am not sure of the technologies used, but I dont think we needed to know, we trusted them to choose the appropriate technology to suit the brief.

How many people from the vendor's team worked with you, and what were their positions?

Two. Julia on business development and Alex on design and implementation.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to make instant use of the new forms. Clients began using the form within 24 hours of going live, to date we have had a number of forms back and they are returned to us much quicker than the previous solution in place. We are delighted with the work done and would like to thank the team for their dedication and hard work on the project.

Describe their project management style, including communication tools and timelines.

I would describe their style as very good and the appropriate use of tools. when appropriate we used email and or text, and often phone calls as well as video calls. Always in a timely and efficient manner.

What did you find most impressive or unique about this company?

Most impressive was the team and in particular Alex and how timely and cost effective they were.

Are there any areas for improvement or something they could have done differently?

No I dont think so

Please describe your company and your position there.

CMO of Yopa estate agents - a tech-enabled business that works with a franchise network to deliver and award winning service for a fair fixed fee.

For what projects/services did your company hire Visions Design Lymm, and what were your goals?

We had the need to birth a new website behind a group business, Scout Financial Services, and despite having a fantastic tech team, their resource was needed elsewhere.

Not wanting to miss a key moment for financial services at the start of 2021 - the time when lots of financial resolutions and homemaking plans kick-off - we enlisted the help of the Visions team to build us a brand new website - beyond the holding page we'd knocked up as a trial almost a year before.

Our goal was a fantastic execution that could shore up Scout's credibility as a digital FS brand and support customers as they embark on what can be a daunting experience.

How did you select Visions Design Lymm and what were the deciding factors?

Chemistry was key - the team were vibrant, enthusiastic and super organised from day 1. Their back catalogue of other website development was also convincing - a good level of creative flair balanced with the necessaris on UX.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scoping requirements with Visions supporting our marketing team in defining what was necessary for the launch phase. Development of a schedule with all parties clear on deliverable from day 1. Wireframe development and sign off. Aesthetic development & sign off. Content & tools development & sign off. Site testing & tagging. Release. Team training and hand over.

How many people from the vendor's team worked with you, and what were their positions?

Unsure. We had a very thorough account team that was our core point of contact. I don't know how many in the background.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're not at the stage for results just yet as only just launched but project delivered on time and to budget.

Describe their project management style, including communication tools and timelines.

Agendas Contact reports Weekly meetings Email updates

What did you find most impressive or unique about this company?

Speed of response to action - never felt that things were dragging their side. Consultative and supportive - recognising that the client team were less experienced whilst not being condescending. They worked with us through Christmas to make it go live on time.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

We are a small Architects practice offering our service son small to medium residential and commercial projects. I am the managing director of the business

For what projects/services did your company hire Visions Design Lymm, and what were your goals?

Our website was outdated and we wanted a whole new aesthetic and modern new wbesite for the business movign forward.

We have grown as a small business but wanted to protray a more professional business through a new look website, deonstrating the types of services we offer and the projects we have completed.

Our aim is to raise awareness of our business and showcase ourbest projects showing clients what we are capable of delivering. We also wanted to update th ewebsite so it is more in line with modern search engine methods and SEO.

How did you select Visions Design Lymm and what were the deciding factors?

We considered a number of web design firms and we liked Vision Designs approach and how they were to deliver th eproject involving me along each step fo the way. The personal service was second to none which is what drew me to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started the process with an initial meeting to discuss our aims and goals fo rthe business. Types of projects we work on and understanding background of our business.

Then conepts for the website were put together where we were given the opportunity to amend and modify various elements accordinglt to our requirements, whilsty taking profesional advice if our thoughts were appropriate as far as web design goes.

Finally we agreed the content and script to add to the website and populated each page with specific details with the run up to the official launch of thew website.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 members of the team. We worked with the managing director, project manager and account manager to achieve our goals

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients loved the new design and fresh look website. The website looks far more impressive and so much more easier to navigate through the pages.

It showcases the projects in a far more interactive manner with details of each and every projects uploaded.

Describe their project management style, including communication tools and timelines.

We had regular telephone meetings and couple of face to face meetings to check progress of the works.

Email links were sent so we could review any changes made to the website and we were then able to feed abck to the team requesting any changes.

What did you find most impressive or unique about this company?

The personal and approach was fantastic and made the process seamless in delivery. The dialogue and simple terms used to help us understand was very useful.

Visions took th etime to assist us with using wordpress too which we were totally unfamiliar with so they were very supportive.

Are there any areas for improvement or something they could have done differently?

There were some small amends that were not understood clearly dureing the design process but thorugh quick discussion and clarification, these were corrected and made good.

Overall, the service was smooth without too much delay.

Please describe your company and your position there.

I am the co-owner of a media consultancy - we provide communication and media training workshops, bespoke learning sessions and work with a wide range of clients to help them communicate better with their stakeholders.

For what projects/services did your company hire Visions Design Lymm, and what were your goals?

We needed a new website that would help reset the company after it's establishment 4 years ago, we wanted a slicker smarter design and new branding. We wanted the website to be more contemporary and represent the wide range of clients we work with, demonstrate our accessibility and our inclusive and positive approach to communications.

How did you select Visions Design Lymm and what were the deciding factors?

We had online pitches with three companies pitching for the work and liked their ideas, their communication skills, their positive can do attitude and their focus on delivering the project which was apparent even at an early stage.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Lots of conversations about the website and its content I would say we were very demanding clients - we were reluctant to use a shared working space but Visions tried to keep us on track, we are very busy and strategy and commissions for the company are always fitted in around our clients but Visions concentrated on finding solutions.

How many people from the vendor's team worked with you, and what were their positions?

A number of people - we had a project manager who was our one point of contact but also worked with a copy writer and the head of comms .

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's too early for data or metrics as we have only just put our new website to market but we are very pleased with the project and have a robust plan in place with Visions to ensure it works well for us in the future.

Describe their project management style, including communication tools and timelines.

Excellent accessibility as we thought of random additions to the project, we always felt in safe hands that we would be supported through a timeline of events. We used email a lot but shared platforms were available (like Monday.com). We Zoomed to say hi too.

What did you find most impressive or unique about this company?

Their patience. Journalists tend to be challenging clients as they are communicators so feel they know best. Our company is run by journalists.

But Visions Design Lymm gently nudges us to where we need to be, had the authority to ensure their expertise led the project, but the patience to bear with us whilst we came to their conclusion. Working with clients in the 'media' is much harder than those who have no knowledge and they did a great job.

Are there any areas for improvement or something they could have done differently?

Only at our end. We were not focussed enough on the new website and then would overload Visions with lots of ideas but that is a fault of our lack of time. Next time I would have a more concentrated burst of effort to discuss content rather than us being so poor at proof reading etc.