What evidence can you share that demonstrates the impact of the engagement?
Vermillion Films conveyed everything we needed to get across to potential customers in the film they created, and we've received great verbal feedback. Our local, German, and French sales teams, who’ve all presented the video to customers, have all been really appreciative of the material because it has made their job so much easier.
They have all come back and said that it was very good. The quality of both the presentation and film is fantastic, and the information contained within the film is second to none. Our team has given presentations several times each day over the course of a week without any negative feedback whatsoever.
How did Vermillion Films perform from a project management standpoint?
Lee and I have a very good working relationship. We’ve traveled and filmed together, and he’s a practical guy. He is commanding and runs the team well. They are all very friendly and approachable. I know I can be difficult to work with sometimes, but they never let it show. Vermillion Films is a team of very professional people. After this year, we can all go down into a bar and have a beer together and have a good laugh. It’s a kind of “work hard, play hard” relationship.
What did you find most impressive about them?
The amount of effort they go through to get the job done professionally, accurately, and within budget is impressive. Unlike other agencies who are concerned with money, Vermillion Films’ main focus is quality. They are always willing to charge me a reasonable price
We had a shoot in France a couple of years ago where the camera equipment got stolen out of the back of the car the morning of the shoot. Lee spent hours on the phone and ran around for miles, picking up gear and making sure the shoot went on as if nothing had happened. The team’s flexibility and the way they react to incidents just makes them stand out from a lot of other companies that I have dealt with.
There was another occasion where I wasn’t getting on personally with one of their directors. We were working on a project and we had a bit of a clash because he wanted to do things one way, whereas I would've preferred to do them another way. We weren’t gelling so Lee stepped in, adjusted the process, and sorted the problem out for me. I couldn’t have asked for more than that.
This project was so last-minute because we didn’t have the budget signed off. They had to work very quickly to get everything organized, find the location, work on the script — everything that goes into making this type of project happen with very little notice. In spite of this, Lee and his team really pulled out all the stops. They worked overnight and on weekends, doing whatever needed to be done to complete the project on time.
Are there any areas they could improve?
No, there’s nothing I can think of. We’ve worked together for a long time, and when there have been issues, we’ve talked about it. I’ve always been able to go to them and voice my opinion. Right now, there really isn’t anything to improve on because we’ve already been through that process over time.
Do you have any advice for potential customers?
My advice to anyone considering Vermillion Films is to not even consider them; just work with them because they’re great.