Ventes Mexico

BACKGROUND

Please describe your company and position.

I am a Manager at FindKeepLove

Describe what your company does in a single sentence.

FindKeepLove is an interactive advertising platform where consumer brands can:

• Acquire new customers
• Grow their email lists exponentially
• Reduce dependency on 3rd party advertising platforms
• Re-engage dormant audiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• Hire Administrative Marketing Specialists
• Hire Inside Sales Reps

SOLUTION

How did you find Ventes Mexico?

• Clutch Site

Why did you select Ventes Mexico over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ventes Mexico were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tasked in finding 4-6 Administrative Marketing Specialists by the end of 2023.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since June, Ventes has provided us with 4 wonderful Administrative Marketing Specialists.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Since June, Ventes has provided us with 4 wonderful Administrative Marketing Specialists. They are very thorough with their process and listening to our needs to make sure they are presenting candidates that align with our company.

What was your primary form of communication with Ventes Mexico?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very helpful in making sure we have all areas covered if we need assistance, like background checks and reference checks.

Are there any areas for improvement or something Ventes Mexico could have done differently?

None at this time.

BACKGROUND

Please describe your company and position.

I am the COO of Community Preschools

Describe what your company does in a single sentence.

We run early childhood centers in partnership with public schools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• Interview talent
• Conduct searches for roles
• Training

SOLUTION

How did you find Ventes Mexico?

Online Search

Why did you select Ventes Mexico over others?

• Good value for cost
• Company values aligned

How many teammates from Ventes Mexico were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ventes has hired some incredible staff to work on our team. They have searched nationally for strong talent that we can rely on that are bilingual, people of integrity, dependable and with a strong work ethic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every long term staff that has been hired by Ventes we have retained and promoted. They have a personalized approach at helping us find talent that aligns with our values.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They exceeded our expectations. With a complete line up of staff that fit the profile of what we needed. They had strong people that listened to our requirements and delivered according to the roles we needed to fill.

What was your primary form of communication with Ventes Mexico?

Virtual Meeting

What did you find most impressive or unique about this company?

The leadership is careful to listen to our needs, scope out our projects, provide feedback on how we can improve.

Are there any areas for improvement or something Ventes Mexico could have done differently?

Online platform for requests

BACKGROUND

Please describe your company and position.

I am the CEO of a consumer products & services company

Describe what your company does in a single sentence.

Our company provides cleaning services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• Remote Sales & Customer service staff

SOLUTION

How did you find Ventes Mexico?

• Online Search
• Clutch Site

Why did you select Ventes Mexico over others?

High ratings

How many teammates from Ventes Mexico were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ventes was hired to recruit candidates for our Sales and Customer service remote role.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Would NOT recommend due to shady business practices. They will place a candidate with a client and solicit them again after the 30 day guarantee period is over by offering them a higher pay rate. Hence, trying to maximize revenue per each candidate, by turning them over to as many different clients as possible.

For instance: 1 candidate sold to 4 different clients in one year, will bring in 4x the revenue. It took us a few months to realize why candidates kept leaving after the 30 days guarantee was up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely, but they had shady business practices

What was your primary form of communication with Ventes Mexico?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick turn around

Are there any areas for improvement or something Ventes Mexico could have done differently?

Focus on long term business model. Stop the shady business practices by soliciting candidates again after the guarantee period has passed only to make more money on them.

Company Responses

The vendor responded on June 21, 2023.

As owner of Ventes Mexico, I’d like to respond and add some context to this review.

This project was challenging.  The owner of the company asked us to recruit remote customer service/sales staff for her business. First, we set up at least 6 video interviews for her which she never attended and asked us to reschedule with no explanation why. Second, once a few people were hired, we received complaints about how she mistreated contractors.  We received reports that the owner would yell at staff, was always stressed out and even made a staff-member cry. 

Finally, the new hires weren’t even employees, they were independent contractors, with no benefits.  She was paying the contractors through wire transfer and didn’t offer any benefits required by Mexican law. Several of the contractors reached back out to us asking if we had other opportunities where they didn’t have to deal with a toxic work environment. So, naturally, we helped 2 of the contractors get another job at a New Jersey health care company where they work remotely, with benefits, and have excelled the last 6 months.

As a company, we don’t tolerate contractors or employees being mistreated at work.  We take responsibility for placing the contractors with the company, but would’ve never done so if we knew our placements would be mistreated.  If you don’t believe me, do a quick search on Indeed for the company and you’ll see the comments from previous employees and see the company has a 3.5 rating on the site.

I hope this adds some context to such a negative, falsely driven review.
 

BACKGROUND

Please describe your company and position.

I am the Director of Talent Acquisition of Advantage Behavioral Health

Describe what your company does in a single sentence.

We are a telehealth therapy provider in several states across the US.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ventes Mexico to accomplish?

• Build an international call center
• Create a team from scratch

SOLUTION

How did you find Ventes Mexico?

Online Search

Why did you select Ventes Mexico over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Ventes is tasked with all international recruiting for our call center that is virtually based in Mexico. We started a few months ago with 5, then 10, then 15, and now 20. They are responsible for screening and interview scheduling for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Fill 5 positions in 1 month
• Fill 20 positions in 4 months

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been amazing. We have been given excellent candidates, on time, with schedules and a tracking spreadsheet to minimize effort and time from our end.

What was your primary form of communication with Ventes Mexico?

Virtual Meeting

What did you find most impressive or unique about this company?

The customer service and delivery have been outstanding. There is a lot of turnover in a call center and if I call and request 3 new open positions by the end of the week, without fail, I will have 10 interviews scheduled for that Friday. They have delivered on time, everytime.

Are there any areas for improvement or something Ventes Mexico could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a SaaS company that sells to Youth Program Providers and K12 schools. I am the COO and also over sales and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ventes Mexico?

We were looking to hire qualified SDRs and Sales Reps from South America.

SOLUTION

How did you select this agency and what were the deciding factors?

We were referred to Ventes by a friend who also utilizes their services and loves them.

Describe the project in detail and walk through the stages of the project.

We hired 7 total people through Ventes and all of them have been fantastic.

Describe the recruitment process in detail.

Josh and his account manager helped us through the entire process from advising on pay to reviewing our offer letters and pre-screening for our requirements. It is an amazing process.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We hired 7 team members that are all a pleasure to work with.

How effective was the workflow between your team and theirs?

Very effective, They were very effective — I had access to the team, and they were incredibly prompt in replying.

What did you find most impressive or unique about this company?

Really just that they do exactly what they say and in a timeframe that they promise.

Are there any areas for improvement or something they could have done differently?

I'm happy with everything

BACKGROUND

Please describe your company and your position there.

Luxury Tour Operator. I am the CFO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ventes Mexico?

The Ventes Mexico Team came along at a critical time for our organization. After years of managing recruiting in house with very mediocre results, our hiring needs out paced our ability to source qualified candidates.

SOLUTION

How did you select this firm and what were the deciding factors?

They were recommended by a trusted colleague in the field.

Describe the project in detail and walk through their service package.

The Ventes process of vetting candidates ensures that by the time interview candidates arrive to our door, they have already been through several phases of filtering. Our whole HR department has been made more efficient by spending less time on weeding out CVs and more time getting to know qualified candidates and making good hiring decisions.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with people in their sales department as well as in their recruitment and HR department.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Ventes works hard to understand our needs and our positions and the hires we have brought on since working with them are some of the strongest members of our team to date. Thanks Josh! Keep up the great work.

How effective was the workflow between your team and theirs?

Very good!

What did you find most impressive or unique about this company?

They're very attentive to our needs and proactive in following up.

Are there any areas for improvement or something they could have done differently?

We need more Spanish-speaking recruiters to help our HR department.