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The most friendly QA partner team

5.0
13 reviews

We power product and development companies with a wide range of QA and Testing services which can easily and professionally be implemented in a development flow to decrease quality risks and increase application users happiness.

 

WE HELP:- Find functional \ performance \ security issues in your app before your clients find them- Inject QA process into a development team- Launch a project to production without Major issues and respecting your deadlines- Decrease spending money on in-house QA- Compatibility testing on different platforms/devices- To be sure that product is ready to be launched to a production- Raise your client retentionHOW WE DO that:1. Hire Med-Senior QA experts to ensure quality within budget2. Monitor and apply latest time management and task tracking tech tools/practices3. Attend webinars and professional conferences to strengthen expertise4. Outstaff experts covering taxes, insurance, training and workplace5. Creating a family environment in our team

Working with us YOU WILL:1. Get full QA support from our side 2. Save up to 40% of the budget, time and efforts comparing to on-site experts or IT consulting3. Get a free estimation of your project during 24 hours4. Daily/weekly/final reports about the progress of testing5. A bugfree product on releases6. Get a QA team who already saved 117500$ clients money

- UTOR is QA Partner for Product and Development companies

Keywords: Software Testing, QA Testing, QA & Testing, Testing & QA, QA Tester, Testing, Testers, Test, Tests, QA Engineer, Web Testing, Mobile Testing, App Testing, Manual Testing, Manual Test Execution, Functional Testing, Usability Testing, Automation Testing, Automated Testing, Performance Testing, Regression testing

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$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Dnipro, Ukraine
headquarters

Portfolio

Web platforms testing Image

Web platforms testing

Digital marketing experts with offices in Nottingham and London. According to  hedrum.com, Hallam is #33 on the list of TOP independent
companies. Hallam helps businesses to grow and thrive online. World's leading brands trust Hallam specialists with delivering exceptional results. The client wanted to find a QA partner to test their project in order to prevent major, critical, and blocker issues according to

…
the Functional and UI/UX types of testing, as well as the problems with Security and Performance.

Results:

 

The client’s developers quickly got feedback on the status of the products from the QA team. Each release to production had minimal support after the launch.

What was done, client feedback and more info here: https://drive.google.com/open?id=1eRxjPQoG0NYFWVRo_5SePk-fEIA77rmH

 

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Testing of web SaaS Image

Testing of web SaaS

About the project:

Mssg.me helps your Instagram customers to find the best way to contact you. Get messages from different messengers in one Inbox. Integrate Facebook Messenger, Telegram, Viber, Vkontakte with Inbox.

What the client wanted:

The client wanted to find a QA partner to test their project in order to prevent

…
major, critical, and blocker issues according to the Functional and UI/UX types of testing, as well as the problems with Security and Performance.

Results:

  • The product was sent in production without any major or higher priority issues. The web application has splendid user experience feedback.

What was done and feedback here:

https://drive.google.com/open?id=1AprEhBXhKkNJAGxzKpNJy8ia6T05HAyL

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Implement QA process into dev team Image

Implement QA process into dev team

About the project and what the client requested:

DASA is the biggest medical diagnostics company in Brazil. Sara application is a personal health assistant. A client wanted each release without major issues in production. But he didn`t have a QA flow. So he decided to inject QA process into development and ask our help for this.

…

Results:

  • Implemented a QA process into the development team
  • The product became fully stable
  • 0 blockers and major issues in production while 14 releases
  • 100% crash free on the user side

What was done, client feedback and more info here:

https://drive.google.com/file/d/14v67QTSqUAbu_oubXOHHfFkUiTC7Q3lq/view

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QA process for dev team. Image

QA process for dev team.

RunwaySale is the biggest South African online shopping society. It`s web e-commerce project in the fashion domain.

What the client wanted:

Implement QA Process into client development team. Create a test cases for Automation and Regression plan.

What was done:

  • Created regression
…
plan;
  • Created scenarios for automation tests;
  • Tested Admin Panel [Chrome, Firefox, Safari browsers]:
  • Functional testing;
  • Regression testing;

    • Feedback from a client and more information here:

    https://drive.google.com/file/d/1FfEmjYoBMvVr07xs2WrKHcYU0Cc6ckKK

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    QA process from scratch Image

    QA process from scratch

    About the project and client will:

    The project is Europe`s biggest fitness community. Bogdan wanted to connect QA engineers at the beginning of the development to be sure that the product won’t have problems after each release. The QA process implementation was the main goal.

    What was done:

    • The QA process was
    …
    implemented.
  • Regression tests were written and
  • passed before each release (web and mobile).
  • Acceptance tests were created.
  • API automation tests were performed.
  • All needed types of browsers were covered with tests.
  • Test documentation was created.

    • Feedback from a client and more information here:

    https://drive.google.com/open?id=1WC2BWT3z0_1Ii8hqPQwpTO8JUzVNIOOa

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    Platform manual testing Image

    Platform manual testing

    Connectoo is a comprehensive end to end social network for teachers and parents that promotes powerful and valuable homeschool interactions in order to advance children`s success.

    The client hired a development company for developing his product. And we were hired as a 3d party to cover QA processes in the development team.

    What was done:

    …
    • Created a MindMap of all features/relations which exist in service
    • Created a test strategy/test documents/regression plan
    • 2 QAs Tested IOS/Android/Admin panel

    Results 

    • Each release was without Major issues in production

    What was done, client feedback and more info here

    https://drive.google.com/file/d/11QZarMFLmQNPdWoTr5vjDAdLGFmlcAg8/view?u...

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    QA process from 0 mobile app Image

    QA process from 0 mobile app

    About the project:

    Itaú BBA is Latin America’s largest Corporate & Investment Bank and is part of the Itaú Unibanco group, one of the world’s largest financial conglomerates. 

    What was requested:

    • Implement QA process in the development team.
    • Fewer bugs/issues in production. 
    …

    What was done:

    • QA process injected into development. 
    • Test documentation was created
    • Tested IOS/Android Apps + Admin panel
    • Made a compatibility testing
    • Regression testing
    • Acceptance testing

    Feedback from a client and more information about the project here:

    https://drive.google.com/open?id=110sWCxbLhaOJvxJ1298qDSPJ8cJuomqV

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    Reviews

    5.0
    13 reviews
    Sort by

    Automation Testing of Mobile App and Frameworks

    "Everyone understood what to do and how to do it."

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Feb. 2018 - Ongoing
    Project summary: 

    UTOR tested a mobile automation framework and a GSM modem written in Python. They also tested against a remote Unix node through a Paramiko SSH module.

    The Reviewer
     
    11-50 Employees
     
    Ukraine
    CEO, Web and Mobile Development Firm
     
    Verified
    The Review
    Feedback summary: 

    Their end-to-end automation testing validated the quality of the selected features. UTOR responds quickly within a reliable partner. Other team strengths include project management and quality.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the CEO and founder of Wamisoftware, an outsourcing firm for web and mobile development.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    I needed automation testing for our product, which I needed to release by a deadline.

    What were your goals for this project?

    I wanted to ensure the quality of our product and its features.

    SOLUTION

    How did you select this vendor?

    I reviewed their profile on Clutch, then found their CEO on Facebook and discussed a possible cooperation.

    Describe the project in detail.

    They tested two automation frameworks written in Python. They used Pytest, Appium, and Selenium to test mobile automation and unittest, REST client, and Bash to test our GSM modems. They also tested against a remote Unix node through a Paramiko SSH module and executed on a time basis using Jenkins with remote workers.

    What was the team composition?

    Their team included a technical lead and two automation testing engineers.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    They ensured the quality of most of our features through their end-to-end automation tests.

    How effective was the workflow between your team and theirs?

    We communicated well and received fast responses from each team member. Everyone understood what to do and how to do it.

    What did you find most impressive about this company?

    Their quality and project management stood out.

    Are there any areas for improvement?

    No, we’re very satisfied.
     

    5.0
    Overall Score I look forward to working together again.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They delivered on time.
    • 5.0 Cost
      Value / within estimates
      They offer good value.
    • 5.0 Quality
      Service & deliverables
      They offer qualified and experienced specialists.
    • 5.0 NPS
      Willing to refer
      I'm sure I will refer them.

    Web-Based QA for Philanthropy Company

    "...I was pleasantly surprised by the quality, speed, and cost of services."

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Oct. 2018 - Ongoing
    Project summary: 

    UTOR implements a variety of manual and automated tests (e.g. regression, performance, compatibility, and security) on a web-based product.

    The Reviewer
     
    11-50 Employees
     
    London, United Kingdom
    Head of Engineering, Elbi
     
    Verified
    The Review
    Feedback summary: 

    The vendor’s QA services have uncovered many issues, which has improved the product's performance. UTOR has been responsive and disciplined throughout the timeline.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am a Head of Engineering in a charity company.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    We have a development team without QA engineers. So, we wanted to be sure that our product is of high quality and decided to find a partner who could cover all QA & Testing activities to join the team (Test Strategy/ Functional testing/ UI testing/ compatibility testing/ security and performance).

    To put it shortly, we requested the following: - Manual testing of all the old and new features - Regression test cases - Automate Regression testing - Security and Performance testing

    What were your goals for this project?

    - To release the product in time without major issues on the production - To test in all the possible resolutions with multiple browsers and devices - To cover the features by automated tests

    SOLUTION

    How did you select this vendor?

    I found UTOR via Google. Checked their profiles with feedback, and they were really good and impressed me. I decided to contact CEO Sergey Smaglyuk via email, and we had a call, where he explained to me all the possible types of cooperations, flow, etc. They are super flexible. I like it.

    Describe the project in detail.

    We needed as soon as possible to conduct a comprehensive testing of the project from all sides - manual, security, performance and automation testing. UTOR quickly understood all of our goals and proposed an action plan.

    What was the team composition?

    4 QA engineers: Manual tester - Ihor Security engineer - Yan Performance engineer - Artem Automation engineer - Andrew

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    They found a lot of issues which were later fixed by our developers. They also covered all the features by automated tests.

    How effective was the workflow between your team and theirs?

    Easily managed, fast response, quality and structured communication.

    What did you find most impressive about this company?

    This was my first experience with such companies and I was pleasantly surprised by the quality, speed, and cost of services. We will pleasantly work in the future with UTOR and will recommend to friends.

    Are there any areas for improvement?

    We were very satisfied with their work every step of the way.

    5.0
    Overall Score Enjoying the cooperation
    • 5.0 Scheduling
      ON TIME / DEADLINES
      According to deadlines
    • 5.0 Cost
      Value / within estimates
      Suitable for us
    • 5.0 Quality
      Service & deliverables
      Good quality
    • 5.0 NPS
      Willing to refer
      Already did it

    Platform Testing for Customer Communication Service

    "Their quality, friendliness, detailed reports stood out to us." 

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Nov. 2018
    Project summary: 

    UTOR provided testing services for a web platform. They were responsible for a variety of tests including performance, UI, compatibility, and security. Results were compiled and delivered in reports. 

    The Reviewer
     
    11-50 Employees
     
    Dover, Delaware
    CEO, Customer Communication Platform
     
    Verified
    The Review
    Feedback summary: 

    A significant number of bugs were found thanks to UTOR’s comprehensive testing and reporting procedures. UTOR responded to messages rapidly and was personable in all their interactions. Customers can expect a robust quoting process that manages expectations and builds trust.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the CEO of mssg.me. We offer a customer communication web application that helps Instagram sellers contact their customers.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    Initially, we brought UTOR on to provide a range of testing services for our web application. Soon, we’re going to engage them again, utilizing their QA process/engineers. 

    What were your goals for this project?

    I wanted my product to function properly without my clients experiencing major issues.

    SOLUTION

    How did you select this vendor?

    Several people recommended Sergey (Founder, UTOR).

    Describe the project in detail.

    They provided several different testing services including functional, UI, performance, security, and compatibility. I received reports that laid out any issues they found, which we then delivered to our developers.

    What was the team composition?

    I worked with three QA engineers: a security engineer, a performance engineer, and a manual tester.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    They identified over 200 issues, which we passed on to our development team to discuss and remedy.

    How effective was the workflow between your team and theirs?

    Before we began, they quickly provided me with a quote detailing what they would test and how many hours it would require. Communication was well-structured, and responses came quickly.

    What did you find most impressive about this company?

    Their quality, friendliness, and detailed reports stood out to us.

    Are there any areas for improvement?

    No, not that I saw.

    5.0
    Overall Score I enjoyed our cooperation and am looking forward to working with them again.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They worked according to our time frame.
    • 5.0 Cost
      Value / within estimates
      They provided high value for the money.
    • 5.0 Quality
      Service & deliverables
      They're well-versed specialists.
    • 5.0 NPS
      Willing to refer
      I'd recommend them 100%.

    QA Testing for Web and Mobile Development Company

    “UTOR was extremely involved in our project and put in more effort than anyone could have expected.”

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Jan. 2017 - Ongoing
    Project summary: 

    UTOR partnered with a web and development firm to support their efforts of building apps for other companies. The team of QA engineers worked in collaboration as an integrated part of the process.

    The Reviewer
     
    11-50 Employees
     
    Dnipro, Ukraine
    Aleksandr Vdovichenko
    CTO, Mushket Mobile
     
    Verified
    The Review
    Feedback summary: 

    UTOR delivered a full-fledged document with a categorized and color-coded list of errors, explanations, and resolutions from the QA process. The report both laid out their findings and answered overarching questions. Diligent and informed, the team supplemented execution with consultation.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the CTO of Front.Bend. Our company helps startups and IT companies create new applications.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    We wanted to connect with a QA partner who could help us test all our apps before market release. Our plan was to integrate UTOR’s QA engineers right into the development process.

    What were your goals for this project?

    Our main objective was to ensure that our platform works without issues. We didn’t want our users to experience any glitches while using our site. 
     

    SOLUTION

    How did you select this vendor?

    I found UTOR through their founder and selected them based on FB.

    Describe the project in detail.

    We worked on a few projects together. Two specific ones focused on a music player and an iOS app featuring GPS. In addition to application and platform testing, they helped us with verification.

    What was the team composition?

    The team from UTOR included two iOS developers, two backend developers, a project manager, a team lead, a UI/UX designer, and two QA specialists.
     

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    UTOR's primary deliverables were testing reports that came in the form of color-coded Google Spreadsheets. Each item is labeled with a headline, sorted by status, priority and issue type with a full set of validators to account for different variables. Every issue also lays out the expected and actual result, states the steps to reproduce the error, and links to a corresponding screenshot. On the second tab, there are parallel lists of questions with answers from UTOR. 

    At the end of our latest engagement, UTOR produced a detailed report on all the issues and improvements. In one example for an Android and iOS mobile app, they identified and fixed or closed 43 issues ranging in level of severity and priority. Three of these were areas for improvement, four items were critical, three were minor, and the rest were flagged as major issues. By category, they solved 31 functional concerns, two GUI flaws, and eight problems that had been impacting usability. 

    How effective was the workflow between your team and theirs?

    UTOR’s management performs at a high level. I understood the flow of our cooperation during each step of the project. Based solely on the applications we provided for testing, they returned with a detailed estimation before the project even started. 

    What did you find most impressive about this company?

    They provided us with not only QA testing, but also suggestions on how to improve our product. It was very important to us that they offered this advice. UTOR was extremely involved in our project and put in more effort than anyone could have expected.

    Are there any areas for improvement?

    Perfection has no limits.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    QA Testing for Digital Product Company

    “They delivered an exceedingly comprehensive QA report, which allowed us to refine the apps before the launch date.”

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    June 2018 - July 2018
    Project summary: 

    UTOR assisted the app development process by conducting QA tests. After evaluating the web and mobile apps on multiple devices, they compiled a thorough report of the detected bugs and glitches.

    The Reviewer
     
    1-10 Employees
     
    Toronto, Canada
    Founder, WERSTARS
     
    Verified
    The Review
    Feedback summary: 

    The QA report included an incredibly detailed list of issues, which proved to be highly beneficial to the apps’ launch. UTOR leveraged their wide-ranging technology to uncover bugs that in-house tests aren’t able to detect. Their engineers managed the project with complete agility and transparency.

    The client submitted this review online.

    BACKGROUND

    Introduce your business and what you do there.

    I am the founder and CEO of a digital platform that allows users to save special life moments through photos, videos, and journals.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with UTOR?

    In preparation of launching our web and mobile apps, we needed third-party assistance with QA testing.

    SOLUTION

    What was the scope of their involvement?

    We brought UTOR on board to ensure that our platform was bug-free and compatible with all devices. Using their extensive collection of phones, tablets, and computers, they evaluated our web and mobile apps and compiled a report of outstanding issues. 

    What is the team composition?

    Their team consisted of a project manager, a QA engineer, and a few developers.

    How did you come to work with UTOR?

    Their founder reached out to us after viewing our listing on Upwork. They were the best fit out of all of the companies that contacted us. 

    How much have you invested with them?

    We spent less than $10,000 for their services.

    What is the status of this engagement?

    They worked with us from June–July 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They delivered an exceedingly comprehensive QA report, which allowed us to refine the apps before the launch date.

    How did UTOR perform from a project management standpoint?

    It was quite easy to work with them because they maintained an open line of communication.

    What did you find most impressive about them?

    Their communication efforts were impeccable. We’re always hesitant about working with companies that we find online, but UTOR exceeded our expectations.

    Are there any areas they could improve?

    We didn’t experience any issues with them.

    Do you have any advice for potential customers?

    I highly recommend working with UTOR.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    QA Testing of Real Estate Marketplace App

    “I valued UTOR’s customer service and knowledge base the most.”

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Nov. - Dec. 2018
    Project summary: 

    UTOR provided professional QA testing services to assess an iOS mobile app for a real estate-focused search engine. The team focused specifically on the UX and ensuring the product wouldn’t crash upon use.

    The Reviewer
     
    11-50 Employees
     
    Vancouver, Canada
    Vadim Marusin
    Managing Director, Estateblock
     
    Verified
    The Review
    Feedback summary: 

    UTOR’s management and testing experts cultivated a seamless dynamic with the client’s team. They ran a successful period of end-to-end testing for the mobile application on physical devices. The team demonstrated extensive insight and best-in-class customer service.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the managing director of a company that runs a real estate search engine with a corresponding mobile application.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    We hired UTOR to provide QA testing for our application.

    What were your goals for this project?

    Our project centered on creating a user-friendly application that doesn’t crash.

    SOLUTION

    How did you select this vendor?

    We found UTOR on Upwork and decided to hire them.

    Describe the project in detail.

    The team tested our iOS app on physical devices.

    What was the team composition?

    UTOR assigned a project manager and tester to our project from their staff.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    UTOR’s team tested our application successfully. Our app is very complex and contains many moving parts. Before we started working with UTOR, it was frequently crashing. By the end of our project, all the problems we’d experienced were solved.

    How effective was the workflow between your team and theirs?

    The workflow between our two teams was great.

    What did you find most impressive about this company?

    I valued UTOR’s customer service and knowledge base the most. 

    Are there any areas for improvement?

    No, there are none.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    QA Testing for Software Company

    “I most appreciated the quality and dedication of their team.”

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Feb. 2018 - Dec. 2018
    Project summary: 

    In preparation for launch, UTOR conducted manual tests and provided additional QA services for several applications, both web-based and mobile.

    The Reviewer
     
    11-50 Employees
     
    Kyiv, Ukraine
    Artem Loktionov
    Project Manager, Alterplay
     
    Verified
    The Review
    Feedback summary: 

    The project was completed on schedule, allowing for a timely and efficient launch. The UTOR team communicated well, avoiding any issues and pushing the project forward. The positive experience will likely lead to future collaboration.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the project manager at Alterplay. We’re a Ukrainian software development company.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    We didn’t have enough QA resources to handle our full workload, so we needed an outside partner to support our efforts.

    What were your goals for this project?

    We needed to clear our backlog of work and release a product with no stand-out issues.

    SOLUTION

    How did you select this vendor?

    We found them through our sales team’s large network of contacts.

    Describe the project and the services they provided in detail.

    UTOR provided manual testing and QA services for some of our web-based and mobile applications.

    What was the team composition?

    They provided a QA engineer to review our developers’ work.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    With UTOR’s help, we were able to launch the product by our established deadline.

    How was project management arranged and how effective was it?

    Our project manager led the projects. Inter-team communication was smooth. We never ran into any issues.

    What did you find most impressive about this company?

    I most appreciated the quality and dedication of their team.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web App QA for Frontend Developers

    "The assigned QA engineer is easy to communicate with via Slack and delivers good quality." 

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    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Sept. 2018 - Ongoing
    Project summary: 

    UTOR is handling manual QA testing for a web application. They’ve tested the app in various web browsers (Chrome, Firefox, Edge, Safari, Internet Explorer) and on both iOS and Android devices.

    The Reviewer
     
    1-10 Employees
     
    Ukraine
    Alina Grishina
    Project Manager, FrontBand
     
    Verified
    The Review
    Feedback summary: 

    When the app launches, users will be prevented from experiencing more than two dozen technical issues thanks to UTOR’s testing efforts. UTOR provides detailed documentation of their work and strives to deliver maximum value, both in their specific role and to the project at large.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m a project manager at Front.Band, a frontend consultancy that specializes in React and Vue.js. We build advanced frontends for web applications for startups and IT companies.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    I was the manager of this specific app project, but I wasn’t prepared to handle the QA in-house. I wanted to find a QA partner to help us test our app before releasing it to market.

    What were your goals for this project?

    We wanted to ensure our platform worked without any major issues or glitches.

    SOLUTION

    How did you select this vendor?

    Our CEO connected with UTOR’s founder on Facebook.

    Can you go into detail about the services they provided and the scope of the project?

    They’ve manually tested the web application on various browsers and mobile operating systems including Edge, Safari 9+, Internet Explorer 10+, iOS 9+, Android 5+, and the latest versions of Chrome and Firefox.

    What was the team composition?

    We work with a QA resource and their CEO, who acted as a quality controller.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    UTOR has helped us find more than 25 critical issues, which we’ve fixed to save our users from experiencing glitches.

    How was project management arranged and how effective was it?

    UTOR works through our Trello, creating tasks with either screenshots or videos and detailed descriptions of the bug they found. The assigned QA engineer is easy to communicate with via Slack and delivers good quality.

    What did you find most impressive about this company?

    Not only have they delivered what we asked for, but they’ve also provided countless suggestions to improve the app’s UX and technical performance. I really appreciate that.

    Are there any areas where they can improve?

    No, everything has been great.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    QA Testing for Digital Validation Company

    "We enjoy working with UTOR."

    See More

    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    May 2017 - Ongoing
    Project summary: 

    UTOR provides QA services for development projects. They work with various teams within the company to check that mobile and web applications are working smoothly. Their services are ongoing.

    The Reviewer
     
    11-50 Employees
     
    San Jose, California
    Culture & Operations Leader, Digital Validation Company
     
    Verified
    The Review
    Feedback summary: 

    UTOR caters to each department and provides exceptionally fast work. Their proactiveness complements their project management style. Customers can expect a collaborative team that delivers a quality service.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the culture and operations leader at a digital validation company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with UTOR?

    When we develop an MVP and other early-stage projects, we need QA services to make sure everything is running smoothly.

    SOLUTION

    What was the scope of their involvement?

    UTOR checks all the features to make sure they’re working the way they are supposed to be. They collaborate with our remote team. Their team performs manual QA testing on mobile applications and websites.

    What is the team composition?

    We have one QA for each team.

    How did you come to work with UTOR?

    We’ve worked with UTOR on three or four projects. We enjoy their services. When we need a QA, I talk with their manager, and he appoints someone. I interview them, checking their technical and communication skills.

    What is the status of this engagement?

    We started working together in May 2017, and the services are ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Each of our teams has their metrics and a leader that sets up weekly goals. My team makes sure everything is on time and done correctly. We’re happy with UTOR’s services.

    How did UTOR perform from a project management standpoint?

    UTOR is extremely responsive. We have weekly, and sometimes daily, meetings. We use Asana to create tasks for their team. They work fast and keep it updated. Slack is our primary tool for communication.

    What did you find most impressive about them?

    Their team provides terrific work, even when some of our applications are in a different language. UTOR is a collaborative and communicative agency. Their team is friendly and focused. We enjoy working with UTOR.

    Are there any areas they could improve?

    No, UTOR is a great team.

    Do you have any advice for potential customers?

    Talk with Sergey (CEO & Founder, UTOR) and see how you feel about them. Different companies have different cultures. We believe in collaboration, communication, and quality, so their team works well with our company. Work with them once to see if it's a good fit. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    QA and Product Testing for IT Firm

    "Our team was thrilled about releasing a final version without any problems."

    See More

    5.0

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Sept. - Nov. 2018
    Project summary: 

    UTOR provided regression testing, functionality testing, UI testing, and compatibility testing. The team also created a QA process and submitted recommendations for improvements.

    The Reviewer
     
    11-50 Employees
     
    United Kindom
    Director of Business Development, IT Product Company
     
    Verified
    The Review
    Feedback summary: 

    UTOR identified a large number of issues that were resolved before the final version of the product was released. Their efficiency and thoroughness set them apart.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Director of business development of UK IT-company

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire UTOR?

    We had a product on the pre-release stage. We wanted to ensure our engineers could move at a fast pace without sacrificing quality to our end users. The first reason for us is to be sure that our product is of high quality that’s why we decided to outsource this stage to UTOR. We wanted them to do next: Regression testing Functional testing UI testing Compatibility testing

    What were your goals for this project?

    Release our platform with a minimal number of issues

    SOLUTION

    How did you select this vendor?

    Sergey (CEO) was recommended as a good QA partner. So, I’ve contacted with them.

    Describe the project in detail.

    2 UTORs QA engineers joined our dev team and during next 6 months they set up a QA process and filed a massive scope fo tickets with improvements\recomendations and issues. It was a profitable outcome and impact on our project!

    What was the team composition?

    2 engineers: QA engineer - Alex QA engineer - Vlad

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Our team was thrilled about releasing a final version without any problems.Thats a good outcome for me. They found a lot of functional, UI, browser issues.

    How effective was the workflow between your team and theirs?

    Effective, Fast and structured.

    What did you find most impressive about this company?

    The tests are thorough and catch edge cases we never even thought about. They do a great job.

    Are there any areas for improvement?

    -

    5.0
    Overall Score Looking forward to working with them again!
    • 5.0 Scheduling
      ON TIME / DEADLINES
      According to deadlines
    • 5.0 Cost
      Value / within estimates
      Appropriate
    • 5.0 Quality
      Service & deliverables
      Good specialists, awesome service!
    • 5.0 NPS
      Willing to refer