UTOR

Can you share any outcomes from the project that demonstrate progress or success?

The entire functionality of the application is covered with tests. The automation framework setup works well and regularly updates. Test suites and categories have been created for the convenience and ease of performing manual checks.

Over the past month QA Engineers found around 50 harmful issues which have since been fixed by developers Also UTOR QA engineers have provided suggestions about improving the user interface, including how the user is notified about events.

How effective was the workflow between your team and theirs?

We appreciate the efforts of the UTOR team very much. Their QA engineers allow us to be confident in the quality of our application.

What did you find most impressive about this company?

The ability to provide us QA personnel in an on-demand basis, plus a proactive role in suggesting how to holistically improve the test coverage from all aspects.

Are there any areas for improvement?

Nothing significant, perhaps at times it was a bit unclear what was going to be worked on next and what the hour allocation for that would be, but that was also due to us not being able to devote enough time to establish e.g. a clear weekly/daily comms schedule.

Can you share any outcomes from the project that demonstrate progress or success?

They found a lot of issues which were later fixed by our developers. They also covered all the features by automated tests.

How effective was the workflow between your team and theirs?

Easily managed, fast response, quality and structured communication.

What did you find most impressive about this company?

This was my first experience with such companies and I was pleasantly surprised by the quality, speed, and cost of services. We will pleasantly work in the future with UTOR and will recommend to friends.

Are there any areas for improvement?

We were very satisfied with their work every step of the way.

Can you share any outcomes from the project that demonstrate progress or success?

UTOR's primary deliverables were testing reports that came in the form of color-coded Google Spreadsheets. Each item is labeled with a headline, sorted by status, priority and issue type with a full set of validators to account for different variables. Every issue also lays out the expected and actual result, states the steps to reproduce the error, and links to a corresponding screenshot. On the second tab, there are parallel lists of questions with answers from UTOR. 

At the end of our latest engagement, UTOR produced a detailed report on all the issues and improvements. In one example for an Android and iOS mobile app, they identified and fixed or closed 43 issues ranging in level of severity and priority. Three of these were areas for improvement, four items were critical, three were minor, and the rest were flagged as major issues. By category, they solved 31 functional concerns, two GUI flaws, and eight problems that had been impacting usability. 

How effective was the workflow between your team and theirs?

UTOR’s management performs at a high level. I understood the flow of our cooperation during each step of the project. Based solely on the applications we provided for testing, they returned with a detailed estimation before the project even started. 

What did you find most impressive about this company?

They provided us with not only QA testing, but also suggestions on how to improve our product. It was very important to us that they offered this advice. UTOR was extremely involved in our project and put in more effort than anyone could have expected.

Are there any areas for improvement?

Perfection has no limits.