UTOR

Please describe your company and your position there.

Animals Diagnostics Web platform

For what projects/services did your company hire UTOR?

For passing QA part of work to real professionals who are good with it

What were your goals for this project?

Help our team with QA and Testing support

How did you select UTOR?

We just posted the job at Upwork and select UTOR from a number of proposals

Describe the project in detail.

For passing QA part of work to real professionals who are good with it

What was the team composition?

Functional QA Engineer

Can you share any outcomes from the project that demonstrate progress or success?

We were felt the lack of QA and Testing activities for our product. All testing tasks fell under founders, developers and managers. After connecting UTOR QA Engineer to our team we have got the robust QA process as well as free our team members from QA activities where we are not so good.

So now we can our efforts on business and product development. Eventually that influenced the quality of our product positively.

How effective was the workflow between your team and theirs?

Maximum effective and smooth

What did you find most impressive about this company?

they are good not only in QA but also have great soft skills like communication and proactivity

Are there any areas for improvement?

Not really

Please describe your company and your position there.

RewardJet is an innovative, online platform that provides Fortune 500 level perks and essential benefits to small business and freelancers.

For what projects/services did your company hire UTOR?

Our team was looking for experienced QA Engineers to help us with the QA and testing of a new platform we were about to launch. We also wanted someone we could count on for ongoing QA support. Quality of work, detail, and availability were key factors in choosing them.

What were your goals for this project?

The ideal candidate was to be able to do:

• Functional and Usability Testing
• Regression testing
• Cross-browser Testing
• Smoke Testing
• Accessibility Testing

How did you select UTOR?

We were looking for candidates through Upwork and came across UTOR. We have chosen them because they met all our criteria. They had a number of projects completed successfully and were rated very highly.

Describe the project in detail.

RewardJet is a 4-year-old company based in New York. Our development staff was hampered by having to do both coding and testing. A few years ago we decided to add considerable new functionality to the site and realized our team needed help. Rather than hiring a full-time QA, we decided to give UTOR a try. It was a great decision.

What was the team composition?

1-2 Functional QA Engineers (on demand) is the composition of the team.

Can you share any outcomes from the project that demonstrate progress or success?

We were in search of a reliable vendor who could provide us with high-level QA Engineers. In the past, other vendors we tried to work with simply lacked the level of detail we required. That is when we found UTOR and started to work with them.

Our Senior Engineer and other staff found that UTOR was the missing piece in our development puzzle. Since joining us our sprints are much more efficient and our productivity is much, much higher. We plan on working with them for a long, long time.

How effective was the workflow between your team and theirs?

Workflow is incredibly smooth. Their engineers very quickly adapted to our internal processes and are always available. UTOR managers are also always ready to pitch in and help with any questions we have.

What did you find most impressive about this company?

It's simple — their level of experience, speed, quality, and availability impressed us.

Are there any areas for improvement?

I can't think of any at the moment. We are quite satisfied.

Please describe your company and your position there.

Web and Mobile based EdTech platform for classical education

For what projects/services did your company hire UTOR?

Our company needed a QA partner to help us cover our rapidly growing product with Functional Testing.

What were your goals for this project?

Cover QA & Testing activities with highly skilled QA Engineers

How did you select UTOR?

We have found UTOR QA company over Upwork. The reasons to go forward with UTOR were outstanding communication skills and relevant previous experience.

Describe the project in detail.

Recreating the core app of a major EdTech Product - this included completely rewriting the app on all three platforms - web, iOS, and Android

What was the team composition?

Two Functional QA Engineers (Web and Mobile)

Can you share any outcomes from the project that demonstrate progress or success?

Our needs were to help the internal team with the pre-release QA activities. The UTOR Engineers changed the approach to creating test documentation and showed us how to do it in a more efficient way. The proper QA process was established in a short time and allowed us to find hidden gaps and bottlenecks better.

Eventually, the efficiency of the dev process and the quality of our application increased rapidly with their experienced QA Engineers. The value that UTOR has added to our product is hard to underestimate, and I highly recommend working with UTOR QA Engineers!

How effective was the workflow between your team and theirs?

We appreciate our cooperation with UTOR very much. The quality of our app is at the next level thanks to UTOR.

What did you find most impressive about this company?

Flexibility, frequently updates from management, high experienced engineers

Are there any areas for improvement?

Not really

Please describe your company and your position there.

I'm the CEO and Founder of a mobile development company.

For what projects/services did your company hire UTOR?

We hired UTOR to improve our QA services in the company and help with testing some of the projects we had by that time.

What were your goals for this project?

We wanted to bring an expert on board who could mentor our QA engineer and catch up with all of the testing work we had.

How did you select this vendor?

We decided to work with UTOR because they gave us an idea about improving our QA services and they are well-know QA experts in our area so it was an easy and obvious decision for us.

Describe the project in detail.

We develop mobile applications for our clients and provide them with testing services as well. By the time, when we reached out to UTOR, we were doing all the testing manually and hired an in-house tester, who could potentially learn from UTOR experts.

What was the team composition?

We worked with 1 Senior QA specialist and 1 Manager.

Can you share any outcomes from the project that demonstrate progress or success?

The projects, where UTOR helped us with testing, became 99% stable (previously was 70-80%) and our QA tester learned how to do auto testing and improved his knowledge pretty well.

How effective was the workflow between your team and theirs?

Super-effective. In projects, they did all the work straightforward and provided clear documentation. In the mentoring of our QA tester, there established an efficient communication, that saved me a lot of time.

What did you find most impressive about this company?

They are experts who know everything about testing, from A to Z. I don’t think there is anyone who is better at testing.

Are there any areas for improvement?

I don't see any.

Please describe your company and your position there.

I’m CTO of a software development company which has its own product. It’s a digital signage and promotional platform designed to help convenience stores thrive via informing customers about deals and specials in the fastest way.

For what projects/services did your company hire UTOR?

For setting up the proper QA process on our product.

What were your goals for this project?

The goal was to build a proper pre-release regression flow. So we needed somebody to develop a framework to automate regression testing. Also we needed creating the testing documentation.

How did you select this vendor?

We decided to move forward with UTOR because of their empathic approach and customer care as well as skills of their QA Engineers.

Describe the project in detail.

We faced a challenge - cause of rapidly grooving of our Advertising product users caught bugs. So we felt the lack of the robust QA process inside our development flow. After discussion with UTOR team we agreed the plan which included: 1. Creating regression test plan (Checklist); 2. Finding as many bugs as possible manually; 3. Developing Automation E2E Framework from scratch to automate regression testing (Stack: NodeJS, Webdriver.io, WebStorm, Postman).

What was the team composition?

Functional QA Engineer/Analyst. Automation QA Engineer

Can you share any outcomes from the project that demonstrate progress or success?

Everything we agreed with the UTOR team at the start was made in life by their high-skilled QA Engineers. 1. The regression test plan was created by QA Analyst. So we have initial QA documentation on our product. Good beginning the way to proper QA process. 2. Bug Report was made by QA Analyst and bugs were fixed by our dev team. It allowed our users to avoid catching bugs and made them happier. 3. Automation E2E Framework was developed. We have the scalable Automation solution for exactly what we need. So our releases will be faster and we can scale the solution when the product grows.

How effective was the workflow between your team and theirs?

Good communication skills, high-level hard skills and extra free hours from UTOR made the workflow great.

What did you find most impressive about this company?

They're empathetic and flexible.

Are there any areas for improvement?

No way, that’s all great.

Please describe your company and your position there.

I am the COO of a software development company, serving customers predominantly in the UK. We have a team of over 60 working on a range of projects covering B2B and B2S SaaS, IoT, marketplaces, and on both web applications and native apps.

For what projects/services did your company hire UTOR?

We wanted to expand our QA capabilities, both in terms of skills in manual QA as well as automation testing. The projects we have used UTOR, to date, include picking up the slack in manual QA on a marketplace app, as well as implementing automation testing on a medical data platform, and a B2B SaaS platform.

What were your goals for this project?

We needed to find a reliable partner where we could scale up and down depending on project volume and crunch periods. We also wanted someone we could properly integrate with, and ensure we're embedded in our own working practices. We also insisted on knowledge share back to our core team.

How did you select this vendor?

We have several different ways of selecting this resource, from full time inhouse, freelanceer and then working with a partner company. We benchmarked the different approaches and identified that UTOR provided the best value, both in terms of cost, as well a reliability.

Describe the project in detail.

Each project we have worked on with UTOR has been different, but we always review their candidates upfront, for suitability. If there are any issues or problems with compatibility, UTOR find a new candidate quickly, and anyway all the work is overseen by the UTOR CTO.

Once onboarded, the UTOR QA works as part of the team, and is fully integrated into our processes, with oversight and recommendations provided by the UTOR CTO.

What was the team composition?

We have 3 or 4 UTOR QAs at any point in time, covering both manual QA and automated QA, depending on the needs of the projects we have ongoing.

Can you share any outcomes from the project that demonstrate progress or success?

The key outcome is that we continue using UTOR for our specialist needs and for overflow QA work! As described above, we have used UTOR on several projects now, and we have 3 or 4 QA engineers from them at any particular point in time.

How effective was the workflow between your team and theirs?

Remote working, by its definition, requires over-communication and a proactive approach. UTOR always communicated well, and often were the ones feeding back to us if the workflow wasn't working well enough, either into the project team, escalating to me or via their CTO in our review meetings. Working with UTOR helped us pinpoint problems with our own workflow.

What did you find most impressive about this company?

On top of having high-quality QA skills, UTOR is willing to work in a proper partnership. This has involved lots of transparency, knowledge share back and forth, and acknowledgement when things haven't gone wrong, as they inevitably do!

Are there any areas for improvement?

Not too much really, I think the only thing is that they were a bit polite to start off with in terms of raising issues with my own team, whereas I welcome the feedback and we could have gotten to the deep partnership sooner.

Please describe your company and your position there.

Chief Product Officer in a no-code app development platform company. We also have a professional services unit that delivers custom-made multi-platform apps to different customers using our tech.

For what projects/services did your company hire UTOR?

We were looking for a QA partner to help us build automation tests for an existing, mission-critical customer app project, as well as do functional testing on both web and mobile

What were your goals for this project?

Get good automated test coverage using an appropriate technology for the web app, and a good set of test scenarios so that the mobile apps can be manually tested in a comprehensive fashion.

How did you select this vendor?

We published a job on Upwork and chose UTOR from many companies. The reason was instant availability, good communication skills and top-rated feedback.

Describe the project in detail.

We started by mapping out the user stories / test scenarios we wanted to cover, which was done by UTOR's engineer proactively using the software. After we had a good set of test scenarios covered, we started implementing them with a few different technologies, eventually settling for a custom Cypress.io setup.

What was the team composition?

Functional and automation QA engineers.

Can you share any outcomes from the project that demonstrate progress or success?

The entire functionality of the application is covered with tests. The automation framework setup works well and regularly updates. Test suites and categories have been created for the convenience and ease of performing manual checks.

Over the past month QA Engineers found around 50 harmful issues which have since been fixed by developers Also UTOR QA engineers have provided suggestions about improving the user interface, including how the user is notified about events.

How effective was the workflow between your team and theirs?

We appreciate the efforts of the UTOR team very much. Their QA engineers allow us to be confident in the quality of our application.

What did you find most impressive about this company?

The ability to provide us QA personnel in an on-demand basis, plus a proactive role in suggesting how to holistically improve the test coverage from all aspects.

Are there any areas for improvement?

Nothing significant, perhaps at times it was a bit unclear what was going to be worked on next and what the hour allocation for that would be, but that was also due to us not being able to devote enough time to establish e.g. a clear weekly/daily comms schedule.

Please describe your company and your position there.

I'm CEO at Futuro Team – Product Development company based in Berlin. We help startups and mid sized companies to build digital products that make sense and to transform from legacy monolith solutions to microservices.

For what projects/services did your company hire UTOR?

We needed a partner in the Software testing domain. Somebody who could provide us high-class QA engineers and QA consulting services.

What were your goals for this project?

As a company we provide a high-end services and some of our clients have an extremely high demand on quality. That's why we strive to zero bugs. This is our main goal when we talk about the testing.

How did you select this vendor?

I've heard a lot about this guys. I think someone recommend them to me. And for me was important that they are "QA only" company with a strict focus.

Describe the project in detail.

There are around 5+ projects where UTOR QA team has improved quality for our clients.

What was the team composition?

1-2 QA Engineers per project.

Can you share any outcomes from the project that demonstrate progress or success?

I’m very happy that we have chosen UTOR as our QA Partner, we had 5+ projects done - and we are very satisfied with their quality, timing, and professionalism. Guys know how to get an appropriate professional to project with a short period of time. Thank you so much guys for your value!

How effective was the workflow between your team and theirs?

Maximum flexibility and effectiveness.

What did you find most impressive about this company?

UTOR team is so friendly, flexible and empathetic. They always respond quickly to our requests and provide us very professional QA Engineers and Analysts.

Are there any areas for improvement?

So good so far. No objections from our side here.

Please describe your company and your position there.

We develop a platform for telecom.

For what projects/services did your company hire UTOR?

Software Testing services. We needed a detailed test report for our project status.

What were your goals for this project?

The main goal was to be sure that our product is the highest quality on all platforms (TV, Android, IOS, web). Didn’t want our users to face issues which we couldn’t catch ourselves.

How did you select this vendor?

My partner recommended contacting the CEO of UTOR - Sergey.

Describe the project in detail.

The project contained 5 types of devices to test: TV platform TV box Android application IOS application Website UTOR engineers passed functional, UI, browser, API, compatibility and performance test.

At the end of testing, they provided a very detailed test report which helped our in-house engineers to improve our product. Moreover, they provided a consulting session with our in-house engineers where they shared their thoughts about improvements in our internal QA processes.

What was the team composition?

2 engineers: QA manual engineer - Alexey QA manual engineer - Artem QA performance engineer - Yan

Can you share any outcomes from the project that demonstrate progress or success?

The outcome is good and I can sleep at night! Our users are happy, we have a 5-star feedbacks and product improved from a quality point of view.

How effective was the workflow between your team and theirs?

Easy and flexible.

What did you find most impressive about this company?

They provided a good knowledge sharing session for my team. Also, they always tried to provide real positive value and impact on a business. That was impressive!!

Are there any areas for improvement?

Hmm.. for me everything was clear in communication. I got the value from UTOR. The job was done.

Please describe your company and your position there.

I’m the CEO and founder of Wamisoftware, an outsourcing firm for web and mobile development.

For what projects/services did your company hire UTOR?

I needed automation testing for our product, which I needed to release by a deadline.

What were your goals for this project?

I wanted to ensure the quality of our product and its features.

How did you select this vendor?

I reviewed their profile on Clutch, then found their CEO on Facebook and discussed a possible cooperation.

Describe the project in detail.

They tested two automation frameworks written in Python. They used Pytest, Appium, and Selenium to test mobile automation and unittest, REST client, and Bash to test our GSM modems. They also tested against a remote Unix node through a Paramiko SSH module and executed on a time basis using Jenkins with remote workers.

What was the team composition?

Their team included a technical lead and two automation testing engineers.

Can you share any outcomes from the project that demonstrate progress or success?

They ensured the quality of most of our features through their end-to-end automation tests.

How effective was the workflow between your team and theirs?

We communicated well and received fast responses from each team member. Everyone understood what to do and how to do it.

What did you find most impressive about this company?

Their quality and project management stood out.

Are there any areas for improvement?

No, we’re very satisfied.