Unicsoft

Please describe your company and your position there.

We build digital saas products and as operational director I am responsible for partner management and sourcing our projects.

For what projects/services did your company hire Unicsoft, and what were your goals?

For our projects, we are always looking for experienced developers to extend our teams. The developers need to be able to get up to speed quickly and work together on building the products for our clients.

How did you select this vendor and what were the deciding factors?

We had already been in touch a few years ago and they reached out again. The was a good culture match and they were able to introduce a very capable developer for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a partner, they really think along to offer us the best possible candidates suitable for the project at hand. Their processes facilitate this.

How many people from the vendor's team worked with you, and what were their positions?

We have been working with 5-10 people. They were all experienced front-end and back-end developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have always been very happy with the developers they supplied and they were a good addition to our team. Both in terms of expertise but also nice to work with on a personal level.

Describe their project management style, including communication tools and timeliness.

Due to their processes and personal approach, it's a pleasure to work with them. They say what they do and do what they say and are very diligent.

What did you find most impressive or unique about this company?

Their big pool of developers and the speed with which they deliver us new, good candidates for our positions. They listened to what we needed, and our feedback resulted in improvements immediately.

Are there any areas for improvement or something they could have done differently?

Not so much they can do better.

Please describe your company and your position there.

Our company is a provider of SaaS: document management system Schrift.

For what projects/services did your company hire Unicsoft, and what were your goals?

We cooperated with Unicsoft using both models of work they provide - fully managed development and team extension services. Fully managed team worked on the software development of a separate module to be integrated with our existing system that we develop internally.

Unicsoft provided full delivery service including BA, UI/UX design, development, QA and management. We started our cooperation with an engaging remote BA specialist who worked closely with our internal team to prepare detailed technical specifications. Based on the results of our first phase, we decided to continue with a fully managed development project choosing Unicsoft as a trusted vendor.

After project completion, we again extended our internal team with the Frontend developer from Unicsoft to boost the work of our internal team and decrease the time to market. To build the payment module and successfully integrate it with our system so that to prepare an existing system for external customers as SaaS go straight to market.

How did you select this vendor and what were the deciding factors?

We had a provider who was helping us with the landing page, and when we mentioned that we might need help with the billing module for our document management system, he introduced us to Unicsoft as a trusted software development company. During our first calls and demos they seemed to us as a team of professionals and proved their solid technical experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a full cycle project requiring special background with payment integration. Billing module consisted of many related features - payment plans/subscriptions with different sets of tools, promo codes, payments management, possibility to pay by credit card or bank transfer, etc.

How many people from the vendor's team worked with you, and what were their positions?

PM, BA, designer, 3 developers, QA

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Unicsoft’s team successfully completed delivery of the billing module that has been already launched. Functionality developed by Unicsoft is available at https://www.schrift.ostrean.com Due to Unicsoft’s flexibility in terms of cooperation models and team scaling up/down, we managed both to enhance capabilities of our internal team and deliver billing functionality from scratch.

Describe their project management style, including communication tools and timeliness.

Unicsoft team cooperated on a daily basis with our internal team of developers to match our standards and align all technical details. We appreciated smooth & professional collaboration, together with timely communication thanks to the effort of the account management team.

What did you find most impressive or unique about this company?

Everything was good

Are there any areas for improvement or something they could have done differently?

Everything was on the high level. I recommend my peers to allocate such project teams which have already worked together and members do not need time to get used to each other.

Introduce your business and what you do there.

I’m the CTO and co-founder of a digital library company. We digitalize music sheets and provide access to one of the world’s most comprehensive sheet music libraries regarding classics.

What challenge were you trying to address with Unicsoft?

We aimed to offer a service for Spotify for musicians. For example, if someone wanted to play Beethoven, Mozart, Bach, or whoever else, they could search for sheet music, scores, and different publications in the digital library. Due to certain technical reasons, we were searching for a native code professional specializing in Swift and with experience in C++.

What was the scope of their involvement?

Unicsoft has provided developers with the experience we need. Also, they’re good at understanding security; since we’re simply streaming the content, we need to ensure the user data is protected well. They’ve helped us find the right people, onboard them to the team, and get the job done. Initially, we gave them the job requirements, and they started sending pre-selected candidates. We interviewed them and accepted some of them. Now, their people have become part of our team; some of them still work with us.

Doing an iOS app is a particular pain because Berlin is a hot market and many developers use cross-platform frameworks. We work with high-performance aspects in our app, so they’ve built a Swift application from scratch. We initially provided the designs, and Unicsoft has taken care of the implementation. They’ve also implemented a complex UI with unique custom-built elements.

The app is in the App Store, and it allows users to access a digital music library and interact with the scores. Some of them are fully native digital and rendered, so users  can do minor editing and annotations. Also, people have the options to share the content and have high-quality scanned material cleaned up with annotation capabilities. Additionally, the app understands where the elements are. Beyond just being able to draw the line, it understands music notation and annotation — it can be used for practicing, preparing for a concert, curiosity, or more. Finally, it includes other tools, such as a metronome or a tuner.

What is the team composition?

We started with one developer and then grew the team. We had an iOS developer who isn’t with us anymore, and we’ve had another senior iOS developer who was promoted to team lead. Currently, we’re working with a senior C++ engineer.

How did you come to work with Unicsoft?

One of our colleagues worked with them in the past and referred them.

What is the status of this engagement?

We began working with them around February 2020, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Our users are pretty happy, and Unicsoft has done an excellent job. They’ve handled the project and been responsible. They’ve delivered on time, and the quality of the implementation is high — there’s a significant degree of tech coverage. Also, we have the proper automation in place.

Bugs don’t happen often and rarely in production, especially nowadays. However, Unicsoft isn’t the only one responsible for that; we also have freelancers and other people working onsite. In general, we don’t experience any serious issues with the application; it works well thanks to Unicsoft.

Moreover, they’re part of our team. One of the developers is now the iOS team's leader, which consists of several people worldwide. This developer in particular can digest requirements well and propose his own ideas. He’s good at mentoring and debugging. Also, he’s done a substantial part of the work regarding functionality and contributed to the open-source project. Overall, he’s a good engineer and team lead.

How did Unicsoft perform from a project management standpoint?

They’ve performed very well. They haven’t missed deadlines, at least not from their team. We’ve had some delays, but they were caused by more general issues. The team is usually punctual; they notify us upfront if something happens. We typically communicate via Slack and use Jira and Confluence as project management tools.

Also, the team culture is great. They’re highly motivated; they often work overtime to get things done. As a startup, we highly appreciate that because sometimes we have to push beyond boundaries to achieve our goals. All in all, Unicsoft has satisfied our expectations and made us very happy.

What did you find most impressive about them?

Their reliability is their strongest point — they act and deliver on their commitments and don’t overpromise things. We’ve worked with other providers who were unclear on what they could achieve. Unfortunately, those experiences were pretty frustrating. With Unicsoft, everything has been well-orchestrated from their side.

Also, something unique about them is that they give you flexibility. You can make them part of your team or let them manage the project. We have a project manager because we wanted a lead. However, you usually end up in locked-up conditions with other service providers.

Are there any areas they could improve?

No, things have gone well.

Do you have any advice for potential customers?

Be particular with the requirements; you should immediately articulate what you want. Ideally, it’d be good to have mock-ups, a description, or documentation to hand over or share. Also, be quick in the communication; they answer quickly and in detail.

Please describe your company and your position there.

We contracted Unicsoft for development work to cover accessibility and some areas of e-com. The development coverage was needed to stay on track with project timelines and resource avaliabilities.

For what projects/services did your company hire Unicsoft, and what were your goals?

Goal is to bridge project development needs required by Unicsoft whom provided the resource with cost effective resources available to assist in a short time period.

How did you select this vendor and what were the deciding factors?

We identified specific skill sets which Unicsoft was able to supply list of candidates to interview, conduct online development testing before interview is scheduled. Once all criteria were meet, we extended the contract to the candidate. We provided a monthly touch point and review candidate's performance. Should the candidate not perform we have option to find another suited candidate. So far we had a handful of great candidates we used on our projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had kick off meetings, standups, sprint plannings (agile ceremonies using Jira) and regular communication through slack.

How many people from the vendor's team worked with you, and what were their positions?

Total of 5 software developers used. 3 are active as front end engineers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Completed all the Accessibility work identified. The development had testing and validation with code reviews to ensure quality submitted to production is minimal bugs, 1% or less.

Describe their project management style, including communication tools and timeliness.

Engineers and Product Managers are the point of contacts during daily standups and sprint planning. The monthly touch points are meet by the account manager along with the Sr Director of Engineer, Sr Director of Product and Director of Program Management. Slack message are used as communication channels as developers are in different time zones. Jira are use to track development and success of feature development.

What did you find most impressive or unique about this company?

Cost-effective with vast skills that is easily identified to onboard quickly in a short time. Their flexibility to pivot projects due to priorities is impressive, and the resources' ability to adapt quickly to medium to high English as their second language is important for communication.

Are there any areas for improvement or something they could have done differently?

When code is released to production, bugs found are quickly addressed. The timezone makes it slightly challenging when hosting standup and sprint planning as it would be the middle of the night for some developers based in Ukraine. Which we have separate Product Managers to assist on special projects to move sprint planning early day vs late in the evening for compromise.

Introduce your business and what you do there.

I’m an executive at a company that provides blockchain-based solutions and services to the sports industry: clubs, fans, athletes, venues, and sports associations.

What challenge were you trying to address with Unicsoft?

The challenge with existing solutions is that fans are not very confident about paying for blockchain items through cryptocurrency. We needed to provide them with ease-of-use access to the services. Our company develops these services, and we’ve hired Unicsoft to build their technological framework.

What was the scope of their involvement?

Unicsoft provides us with blockchain development. Initially, we gave them a rough idea of the services we wanted to provide, what could be handled via blockchain, and how. We started with a discovery phase which we budgeted separately, analyzing what we aimed to provide. They showed us how they would solve individual solutions. Then, they made a commercial offer for the programming work and the blockchain development. Now, the team plans the services and solution builds. 

They’ve built an AWS-based near-field communication platform with all the related legal aspects that go along with it. They’ve also added links to FAQs. Unicsoft has just finished the MVP product and is currently working on integrating credit card payments and other payment options fans would require. The team runs the solution on Binance, which provides our required speed and minimizes any cost from the users’ point of view. 

We’re already outlining the next phase with Unicsoft, where they’ll develop the full version of the tool. They’re helping us reframe the project and add some additional features. 

How did you come to work with Unicsoft?

We had discussions with numerous blockchain development companies where we explained our aim, and they explained what they could provide. Our team screened the candidates, and we decided to go with Unicsoft based on their approach, experience, and geographical location.

What is the status of this engagement?

We started working together in October 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve measured the project’s success based on the usability of the tool that went live a few weeks ago. This is the first product we’ve deployed with them, and it’s very nice-looking, and the UX is good. Moreover, the near-field communication is functional, and the backend is made up nicely. We haven’t done extensive marketing since the solution has only been live for a short while.

How did Unicsoft perform from a project management standpoint?

In these types of projects, finding a matrix and establishing a control mechanism is important, and we’ve found a very professional way of working with the Unicsoft team. We’ve set up our agreements; we budget any additional requirements separately and create addendums. 

They provide weekly reports about their progress, so we’re always aware of what’s going on and where we are with the budget. We’ve communicated in various ways throughout the project. For example, in the intensive phase, before we released the MVP, we had weekly status meetings and used several channels, like Jira and Microsoft Teams.

What did you find most impressive about them?

I’m impressed with Unicsoft’s high level of professionalism. They were initially based in Ukraine, and during the development process, the Russian Invasion started. The team had an emergency plan, and we only had a 2–3 week interruption of development before they settled their operations in other locations. Through this transition, they never let us feel the pain they were going through nor the concern they had for their family members. 

Are there any areas they could improve?

I don’t see any areas they need to improve.

Do you have any advice for potential customers?

I’d advise being transparent about your vision and organizational structure. This approach is key to short decision-making processes because Unicsoft can only perform as quickly as you decide which way to go. In many development projects, the developers are blamed for poor performance when the real issue is the client’s decision-making process.

Please describe your company and your position there.

I'm one of the co-founders, acting as a product owner and responsible for our roadmap and making sure customer requirements are translated into the right features.

For what projects/services did your company hire Unicsoft, and what were your goals?

We offer a no-code platform to support engineering teams in construction projects. It allows users to build their own data model and user interface (views, etc.) to support their own processes such as requirement management, risk management, etc. The high configurability of levvr, requires a certain level of abstraction that is uncommon in most software applications. In order to maintain our scalability, we needed to set up levvr in a distributed way while keeping in mind various needs such as changing metamodels, a mechanism to update project data accordingly and for example to be able to capture data changes (history management). Both on the setup and actual development, we were supported by Unicsoft.

How did you select this vendor and what were the deciding factors?

We found Unicsoft through a referral and immediately had a great feeling due to their professionalism in terms of communication and defining scope.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Over time, we worked on setting up a backup mechanism, an alerts dashboard, implementing a circuit breaker pattern, building an audit log feature and implementing E2E testing. The Unicsoft engineer was involved in our sprint rhytm.

How many people from the vendor's team worked with you, and what were their positions?

We worked together with full stack 1 solution architect

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to succesfully deliver all features within budget & time. The built audit log gave us a significant competitive advantage as it very difficult to imitate.

Describe their project management style, including communication tools and timeliness.

The engineer was involved in our own sprint rhythm, jira & slack environment. He was on time for meetings, communicated clearly about bottlenecks, and managed expectations very well.

What did you find most impressive or unique about this company?

The professionalism of all aspects of the business.

Are there any areas for improvement or something they could have done differently?

Can't think of anything.

Please describe your company and your position there.

Our company is supporting businesses in the sphere of car fleet management, including insurance, claims management and repair. I work in company as Head of IT.

For what projects/services did your company hire Unicsoft, and what were your goals?

We work with Unicsoft as partner, which help us to support, refactor and extend in-house applications, including UX, web and mobile development.

How did you select this vendor and what were the deciding factors?

To optimize our costs and get access to bigger range of services we explored and evaluated East European market. Current vendor was 1 of 4 selected by us vendors in prescreening. We have chosen this vendor based on recommendations and costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project steps include:

1. Participation in SRS preparation
2. UX preparation
3. Development;
4. QA
5. Support of released functionality. Major deliverables are new or refactored modules of our applications.

Major technologies, which are used, included Java (Spring Framework), PHP, React JS.

How many people from the vendor's team worked with you, and what were their positions?

There are: 1. 2 PHP developers; 2. 1 Java developer; 3. 1 QA 4. 1 Frontend developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As one of the results we were able to automate process of collecting information on car damage. This functionality shortened service time for repair preparation.

Describe their project management style, including communication tools and timeliness.

We are working in agile approach, using Daily and Planning meetings with team. As communication tools we are using MS Teams, Git, Azure DevOps.

What did you find most impressive or unique about this company?

Most impressive is ability to adjust and find resources to very specific and unique customer needs. The quality of their work is always at a high level.

Are there any areas for improvement or something they could have done differently?

Nothing, which we consider to be important to be changed.

Please describe your company and your position there.

I am the Founder of a Web3 tech company. We license our software to businesses in the space.

For what projects/services did your company hire Unicsoft, and what were your goals?

We hired Unicsoft to come in and clean up, beta test and check the security of our current development. We are now developing new features on top of our software.

How did you select this vendor and what were the deciding factors?

They had a lot of experience over a multitude of industries such a AI, Big Data, Machine Learning, etc. We are in the blockchain space but I figured if they can execute huge, incredibly intricate projects in spaces such as the ones listed above, they must be extremely detailed, skilled, and have very organized company / working structures in place... and I was right! I was looking for a company that will do more than just "do what I say", I was looking for a tech partner who can provide valuable insight into what they think is the best way to approach situations/development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They are incredibly thorough and organized, for example after I signed on, they provided me with a ~180 page document detailing every single function of the current state of our site / our future objectives, as well as hundreds of lines of an Excel spreadsheet which each line being every button/area/function on the website, with a description of what it does, and any questions they had next to it.

Once they had a thorough understanding of the website, they went through and security-checked the smart contracts (and provided a huge document detailing that as well), beta tested the site, and we are now moving into the next phases of development. We are developed in Vue and Node.js.

How many people from the vendor's team worked with you, and what were their positions?

When I first signed on I had meetings with the project manager and 2 others, and now I communicate daily / weekly with just the project manager. There is a team of about 5+ I believe.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I cannot stress how great working with Unicsoft has been. Development teams I have used before required so much hand-holding and micromanaging, whereas with Unicsoft I get to sit back and trust that they have everything handled (I am a perfectionist / tend to micromanage so this rarely happens)!

They are incredibly thorough, organized, and easy to work with. Our website is functioning so much better, and they have brought up and fixed issues with the software I did not even know about.

Describe their project management style, including communication tools and timeliness.

Very streamlined and organized, I communicate with one project manager over Telegram. When we were in the intense beta phase, they set up a huge excel doc with each line detailing every item on the site, and would write any questions next to it which I would answer directly in the doc, and turn it from red to green, so we are all on the same page. This organization is not something I have seen from a dev agency before them!

What did you find most impressive or unique about this company?

The organization and how detail-oriented they are with their internal processes.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I'm the CEO. Our company provides a platform as a service solution for publishers looking to distribute ebooks and audiobooks to consumers.

For what projects/services did your company hire Unicsoft, and what were your goals?

We needed to scale our backend team with senior developers who could work within our existing team.

How did you select this vendor and what were the deciding factors?

We considered developers from a number of companies but found the candidates from Unicsoft to fit the bill and started working with the company in Q1 this year.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work is based around feature development and improvements on our backend code base which consists of a number of different languages.

How many people from the vendor's team worked with you, and what were their positions?

We have hired 3 developers working in our backend team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have filled some of our discrepancies in terms of capacity to run our projects. We have been very happy with the capable developers we're working with.

Describe their project management style, including communication tools and timeliness.

We have incorporated the developers into our existing teams and they have blended in well, using Slack, Git, Notion and the usual tools for communications.

What did you find most impressive or unique about this company?

Unicsoft has been able to find the right candidates for us. The developers have been able to work effectively on our code base from just a few weeks after starting in the project.

Are there any areas for improvement or something they could have done differently?

As the developers we hire are now part of our dev team, we are continuously working on improving our ways of working. There's nothing in particular needed from the developers hired through Unicsoft.

Please describe your company and your position there.

I'm the founder of a startup building a blockchain-powered B2C sustainable action platform and marketplace that democratizes climate action

For what projects/services did your company hire Unicsoft, and what were your goals?

We needed a super-reputable global developer with solid blockchain and smart contract experiences. We prepared a detailed RFP and sent it to leading blockchain developers, including Unicsoft.

How did you select Unicsoft and what were the deciding factors?

Unicsoft won the competitive RFP via its pricing, experience, and careful and detailed response to the RFP. Their advanced Project Management (PM) methodology instilled high levels of confidence as did the deed experience of their team and work done for other clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project Scope included refining important technical features of the solution, developing user personas, user journeys, look & feel, etc.

Smart contracts, payment gateways, UI, UX, catalog development and more were part of the project, which was managed with care and accuracy by the PM.

How many people from the vendor's team worked with you, and what were their positions?

We worked with about 6 people including the PM, an account manager, a bockchain smart contract developer, a graphic designer with great UX skills.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to complete the project faster and at a better cost using Unicsoft compared to the other vendors that submitted quotes via the RFP. The project proved key parts of the platform concept and helped gauge user acceptance.

The project served as a reusable component for future projects and as a way to showcase the solution to partners and investors.

Describe their project management style, including communication tools and timelines.

Unicsoft has great PM skills and provided a weekly summary of activities, oustannding issues, etc. Every hour of the project was carefully accounted for and the team was always on the lookout for risks and opportunities.

This is a very international team with great liaison skills, the ability to work at a global enterprise or a startup level, and a smart, positive team that was a delight to work with.

What did you find most impressive or unique about this company?

This company has a great culture and a genuine interest in helping clients solve tough problems. They use advanced and transparent methodologies that one can trust, they are responsive, friendly, professional, and they really care about their clients.

Are there any areas for improvement or something they could have done differently?

While every company can use improvement, it's hard to come up with suggestions for Unicsoft. It's always smart to check out other reviews, but this reviewer can think of no real improvements that need to be made.

I've worked with leading global IT providers while heading strategic initiatives at leading Fortune 500 international corporations, as a management consultant for leading companies, and with startups.

I would bring in Unicsoft as a vendor with any of them.