Unicsoft Client Reviews

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Custom Software Development

Feb 05, 2020

the project

Software Dev for Computational Financial Modeler

"They were ready to adapt to new challenges as needed, even if that meant more learning on their end."

Custom Software Development

$50,000 to $199,999

Aug. 2018 - Feb. 2019

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Aug. 2018 - Feb. 2019

Project summary:

Unicsoft built a custom financial software product to link customers' accounts to an algorithmic trading strategy. They developed the frontend of the web and mobile apps and integrated them into the cloud.

1-10 Employees

San Francisco, California

Chief Science & Technology Officer, Financial Modeler

Verified

the reviewer

Chief Science & Technology Officer, Financial Modeler

Research

1-10 Employees

San Francisco, California

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They were ready to adapt to new challenges as needed, even if that meant more learning on their end."

Feb 05, 2020

Feedback summary:

The launch was successful, with over 10,000 authorized users. Unicsoft quickly handled numerous changing API requirements and readily adapted to new technology. Transparent with development, Unicsoft's project management was excellent, although there were invoicing issues.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a computational finance company with a core competence in econophysics and complex systems science. We develop trading strategies and financial market analysis tools. I am a company co-founder and a Chief Science and Technology Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

About two years ago (at the time of writing) we have developed a new approach for investing in cryptocurrency aimed at reducing the risk.

The strategy seemed very appealing particularly in the aftermath of the early 2018 Bitcoin crash when lots of investors lost considerable funds and were afraid to participate in the market in a plain buy-and-hold way.

We decided to build a financial product accessible to a wide variety of customers globally (without the accredited investor restrictions) and negotiated a collaborative deal with a global financial platform to make that possible.

What was left to do was a custom software development task that would link platform's accounts to our algorithmic trading strategy logic, provide a web and mobile application front-end for the users, and integrate the required pieces in the cloud. After some research and in-person interviews in Eastern and Western Europe we have chosen Unicsoft for that task.

What were your goals for this project?

Our objectives included:

Finding a way to make our proprietary algorithmic trading strategy drive user transactions within a global financial platform's API restrictions
Developing a web and mobile application for the users to opt in/out of the offering and to provide a user dashboard.
Integrating several pieces of software in the cloud.

SOLUTION

How did you select this vendor?

We had a few rounds of in-person interviews in Eastern and Western Europe that included representatives of Unicsoft. We had specific requirements in particular with the AWS serverless stack which was fairly new at the time, and Unicsoft demonstrated a good working knowledge of that stack.

Describe the project and the services they provided in detail.

They designed and developed web and mobile applications per our specifications and using the stack we have selected for the project. They were able to follow fairly rigid time constraints dictated by our marketing effort and developed the product in relatively short time.

Unicsoft engineers were constantly adopting to changes in the affiliate platform API we were integrating since that API was evolving in the process of our application development. All objectives listed above were met with the custom cloud-based event-driven software.

What was the team composition?

Unicsoft provided us with a Project Manager, several backend engineers, a web and a mobile front-end engineer, a designer, and an AWS devops specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have launched the Hedged Bitcoin product at the end of 2018 and onboarded early users in January 2019. To date we have over 10,000 users who have authorized the application on a global financial platform. In the retrospect, we can claim we had a successful launch.

How was project management arranged and how effective was it?

The Project Manager at Unicsoft successfully coped with a number of changing API requirements and motivated the engineers to keep refactoring their code in order to accommodate to those changes.

The team was managed in a transparent way and we were able to follow the development both in terms of the code and in terms of the user load. Overall, I can say the project management was excellent.

What did you find most impressive about this company?

Familiarity with novel tools and the ability to evolve. We have seen quite often other companies trying to fit ones needs into their well established and somewhat outdated software development conveyor.

Unicsoft was the opposite, they were ready to adapt to new challenges as needed even if that meant more learning on their end.

Are there any areas for improvement?

There were a couple of times when we received invoices exceeding what was expected based on the estimates. Everything was clarified afterwards, but I wish the PM or Accounting would have given us a heads up that more expenses than originally estimated were coming our way 1-2 weeks ahead of the invoice.

5.0

Overall Score Flexible and solid outsourcing agency.

5.0 Scheduling

ON TIME / DEADLINES

Deadlines were met despite some changes in the development specs.

5.0 Cost

Value / within estimates

Affordable for the quality they provide.

5.0 Quality

Service & deliverables

Live product operation confirms top code quality.

5.0 NPS

Willing to refer

Already recommended to a few colleagues.

Web Development

Apr 09, 2019

the project

Development for E-Commerce Website

"They continue to address my needs and answer all of my questions and concerns."

Web Development

$10,000 to $49,999

Nov. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Nov. 2018 - Ongoing

Project summary:

Unicsoft offers web development services for an e-commerce site. Their team is maintaining an outdated website while designing and developing a newer version.

11-50 Employees

Pleasant Hill, California

Arsen Avanesian

Owner, Best License Plate Frames

Verified

the reviewer

Owner, Best License Plate Frames

Arsen Avanesian

Consumer Products

11-50 Employees

Pleasant Hill, California

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They continue to address my needs and answer all of my questions and concerns."

Apr 09, 2019

Feedback summary:

Internal stakeholders are pleased with the design and development work that Unicsoft has delivered. Their team offers realistic estimates for timelines and budgets and meets all deadlines while retaining a high level of quality. Their flexibility and responsiveness make them a valued partner.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own the e-commerce site for Best License Plate Frames.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

I contacted Unicsoft to build a new version of my site. Another firm initially developed it, and I was running into several issues, including some security concerns.

What were your goals for this project?

I wanted to retain the structure and logic of the older version of the site while making it more user-friendly. I was also hoping to fix the security deficiencies and upgrade our version of OpenCart.

SOLUTION

How did you select this vendor?

One of my close friends referred me to Unicsoft.

Describe the project and the services they provided in detail.

Unicsoft is maintaining the older version of our site, and working on designing and developing the newer version. They’re building new features for our website and have upgraded our version of OpenCart to the latest release.

What was the team composition?

The team includes a project manager, an OpenCart developer, and a QA specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I’m very satisfied with their designs and the progress of development. I’m convinced that this new version of our site will grow my business and delight my current clients.

How was project management arranged and how effective was it?

We have regular status calls via Google Hangouts, and when we have urgent issues to resolve, we can reach them on Skype. They're flexible and responsive, despite being located in a different time zone.

What did you find most impressive about this company?

They continue to address my needs and answer all of my questions and concerns. Their team also provides reasonable time estimates and keeps their work under budget. Their professional approach to project management distinguishes them from vendors I’ve worked with in the past.

Are there any areas for improvement?

Recently, in addition to answering my requests, they’ve given me advice regarding business strategy and product improvement. I would like to see them expand the consultancy side of their services.

5.0

Overall Score Working with them is an absolute pleasure.

5.0 Scheduling

ON TIME / DEADLINES

I don't have strict deadlines, as quality is more important for me than speed. However, they always work to meet the deadlines we set.

5.0 Cost

Value / within estimates

Their prices are fair.

5.0 Quality

Service & deliverables

The code they deliver is excellent.

5.0 NPS

Willing to refer

I've already referred people to them.

Custom Software Development

Oct 18, 2018

the project

Application Development for Software Company

"They were genuinely interested in ensuring our satisfaction."

Custom Software Development

$50,000 to $199,999

Mar. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Mar. 2018 - Ongoing

Project summary:

Unicsoft developed an application with React.js, Node.js, MongoDB, and Laravel PHP elements.

1-10 Employees

Västerås, Sweden

Andreas Sandin

CEO, Hackyard Internet AB

Verified

the reviewer

CEO, Hackyard Internet AB

Andreas Sandin

Software

1-10 Employees

Västerås, Sweden

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They were genuinely interested in ensuring our satisfaction."

Oct 18, 2018

Feedback summary:

The application worked well and fully satisfied the client. Unicsoft quickly supplied talented developers and thoroughly documented the project. The team was knowledgeable, communicative, and committed.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm CEO of a software development company. We mainly help a few clients develop and maintain applications to aid their business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

One of my developers quit, which jeopardized the delivery of a project. My staff had neither the time nor the skill to take over.

What were your goals for this project?

We needed to quickly catch up on development to keep the project going and please the client.

SOLUTION

How did you select this vendor?

I hired Unicsoft a few years ago and was happy with the results, so I didn't consider other suppliers. I contacted Unicsoft and began the process quickly.

Can you go into detail about the services they provided and the scope of the project?

Two developers from Unicsoft worked with my developer. The project was fairly complex, including several standalone Node.js applications, a Laravel PHP application, MongoDB components, and a React.js application.

What was the team composition?

We had three or four developers. I served as project lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We're currently deploying and using this application. Our client has spent considerable time and money, but that's necessary to stay competitive.

How was project management arranged and how effective was it?

We managed the project, using Trello for task management and Slack for communication. Their documentation was fairly good. We met several times to set up local development environments.

What did you find most impressive about this company?

They produced two strong candidates, and we were happy to get help so quickly. They were genuinely interested in ensuring our satisfaction.

Are there any areas where they can improve?

This question isn't applicable to this project, since their developers were excellent.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Oct 08, 2018

the project

Web Dev for Online Caregiver Search Service

“Unicsoft successfully revamped our complex website, helping the business grow by about 15% year over year.”

Web Development

$50,000 to $199,999

2015 - 2016

4.0

Quality:

4.0

Schedule:

3.5

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

2015 - 2016

Project summary:

Unicsoft designed and developed a website, using Linux, MySQL, and PHP. They continue to provide full service IT support and build out the site as needed.

1-10 Employees

Montreal, Canada

Owner, Online Caregiver Business

Verified

the reviewer

Owner, Online Caregiver Business

Consumer Services

1-10 Employees

Montreal, Canada

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.0

Quality:

4.0

Schedule:

3.5

Cost:

5.0

Willing to refer:

5.0

the review

“Unicsoft successfully revamped our complex website, helping the business grow by about 15% year over year.”

Oct 08, 2018

Feedback summary:

Unicsoft created a responsive, user-friendly, and robust website that has helped improve sales over the years. Although they could improve their ability to test deliverables, their team's aptitude for working efficiently and collaboratively sets them apart from others.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of an online caregiver business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unicsoft?

I engaged Unicsoft for full service IT support, including web development.

SOLUTION

What was the scope of their involvement?

Unicsoft redesigned our website, making updates and introducing new features as needed, using Linux, MySQL, and PHP. They continue to monitor the site and provide full service IT support as needed.

What is the team composition?

I work with a project manager, two developers, and a designer. They draw on additional resources within their team as needed.

How did you come to work with Unicsoft?

I found them through an online freelancing platform and liked that they were professional, experienced, and affordably priced compared to others.

How much have you invested with them?

We've invested around $75,000 thus far.

What is the status of this engagement?

We've been working with them since 2015 and the relationship is ongoing. They continue to make enhancements to the website and develop it further.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unicsoft successfully revamped our complex website, helping the business grow by about 15% year over year. It's very responsive, user-friendly, and much more dynamic than its previous version.

How did Unicsoft perform from a project management standpoint?

The majority of project managers I've worked with on their team have been great overall. They're professional and provide great feedback and solutions. It feels as though they're part of our team and that they genuinely care about the success and future of our business. They're also efficient with their time and don't waste hours or money. They know how to delegate and prioritize tasks appropriately and deliver very quickly.

What did you find most impressive about them?

I've been much more satisfied with Unicsoft's work compared to other local providers in North America. They're dedicated, smart, and work with my business, rather than for my business. I've also been very impressed by the quality of their code overall.

Are there any areas they could improve?

Testing is not their strong point. There were many features of the site I had to test and have them fix, so I think there's quite a bit of room for improvement there.

4.0

Overall Score

3.5 Scheduling

ON TIME / DEADLINES

Their team is quite busy and doesn't always stick to predicted timelines.

5.0 Cost

Value / within estimates

They're reasonably priced and good at managing costs, while minimizing wasted time.

4.0 Quality

Service & deliverables

They provide intelligent solutions and work efficiently.

5.0 NPS

Willing to refer

Custom Software Development

Mar 30, 2018

the project

iOS & Android App Dev for Network Security Company

"This is how every software development team should operate."

Custom Software Development

$200,000 to $999,999

Mar. 2016 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$200,000 to $999,999

Mar. 2016 - Ongoing

Project summary:

Unicsoft developed iOS and Android applications. After producing technical specs, they seamlessly integrated security features into the UX. The high-quality work has led to an ongoing collaboration.

11-50 Employees

Manassas, Virginia

Dmitry Dain

Founder and CTO, Virgil Security, Inc.

Verified

the reviewer

Founder and CTO, Virgil Security, Inc.

Dmitry Dain

Computer & Network Security

11-50 Employees

Manassas, Virginia

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"This is how every software development team should operate."

Mar 30, 2018

Feedback summary:

The apps are valuable to consumers and Unicsoft facilitated new opportunities for growth. Their transparency and work ethic translates to regular updates and quality work. Customers can expect a good value and early progress due to heavy initial investment.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CTO of Virgil Security, Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

We needed greater internal capacity to develop iOS and Android applications with a heavy security focus.

What were your goals for this project?

One of the key challenges was the audience and open source requirements for the projects. Our customers (software developers) demanded the highest quality of work, all of which was publicly available and accessible.

SOLUTION

How did you select this vendor?

We met at a conference where we were looking for vendors to augment our team. Unicsoft was hungry for new business and their team was more than qualified for the project. Unicsoft’s responsiveness and technical abilities were the deciding factors for us. Our selection process included our CEO, CTO, and members of the technical staff.

Can you go into detail about the services they provided and the scope of the project?

They developed technical specifications and performed a business analysis to ensure that their product would meet our needs. Unicsoft developed iOS and Android applications with the highest security standards built in. They integrated security into the user flow, which was a massive requirement for us. Then, our team performed QA of the final results.

What was the team composition?

We worked with a project manager and three software developers. We also provided our own QA and documentation staff. The team we worked with grew over time and we didn’t play a role in assembling the team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to quickly grow our staff. As a startup, we couldn’t waste time looking to hire people in every part of our company. But by working with Unicsoft, we were able to rapidly grow our product line and engage with our core customers quicker.

How was project management arranged and how effective was it?

The development was done according to the Scrum methodology and we were able to see the progress reports every two weeks.

Unicsoft provided day-to-day management while we reviewed the code using our own staff. We used Jira and GitHub to track our progress and the project was subsequently open sourced and used by hundreds of thousands of developers worldwide.

What did you find most impressive about this company?

Their communication and technical ability stood out to us. Unicsoft was able to quickly work with us to define the necessary product and functionality and then dive in.

Are there any areas where they can improve?

No. Unicsoft performed as well as can be realistically expected.

5.0

Overall Score This is how every software development team should operate!

5.0 Scheduling

ON TIME / DEADLINES

They were able to accommodate a quick work start date.

5.0 Cost

Value / within estimates

Given our requirements, they were a great value.

5.0 Quality

Service & deliverables

They did excellent work, which was peer-reviewed and accepted widely.

5.0 NPS

Willing to refer

We referred multiple customers to Unicsoft.

Development

Mar 26, 2018

the project

B2C Portal for Software Development Firm

"They are talented software engineers with broad experience."

Development

$10,000 to $49,999

July - Nov. 2017

4.5

Quality:

4.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

4.5

$10,000 to $49,999

July - Nov. 2017

Project summary:

Primarily responsible for backend development, Unicsoft collaborated with an in-house team on a B2C portal. The cloud-based platform allows dentists to create, manage, and offer their own membership plans.

51-200 Employees

Philadelphia, Pennsylvania

Project Delivery Manager, Software Development Firm

Verified

the reviewer

Project Delivery Manager, Software Development Firm

Computer Software

51-200 Employees

Philadelphia, Pennsylvania

Online Review

The client submitted this review online.

Verified

4.5

Quality:

4.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

4.5

the review

"They are talented software engineers with broad experience."

Mar 26, 2018

Feedback summary:

Unicsoft worked well within the extant project management system and offered valuable backend expertise. Although the team can continue to improve its knowledge and experience, they are a talented, reliable vendor that is well-versed in their field and delivers consistent results.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Since 2007, our company has been helping accelerate forward-leaning companies like Facebook, Sunoco, MasterCard, and P&G through digital product innovation by defining, designing, and delivering highly useful and usable digital products for mobile, IoT, web, augmented and virtual reality, and AI bots. Unlike digital agencies, we are hyper-focused on delivering digital products at the speed of innovation. I am the company’s project delivery manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

We hired Unicsoft to help us develop a B2C portal for dentists and their clients.

What were your goals for this project?

Our goal was to deliver an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan for direct sale to their patients.

SOLUTION

How did you select this vendor?

They are on our list of preferred partners and we work with them on regular basis.

Can you go into detail about the services they provided and the scope of the project?

They designed the majority of the platform’s backend.

What was the team composition?

We had our own development team that worked on different parts of the solution. Unicsoft augmented the team with one backend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

No, not at this time.

How was project management arranged and how effective was it?

Working within our internal project management system, Unicsoft provided a project manager to supervise their team members.

What did you find most impressive about this company?

They are talented software engineers with broad experience.

Are there any areas where they can improve?

They can always expand the breadth and depth of their knowledge and experience.

4.5

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

4.0 Quality

Service & deliverables

4.5 NPS

Willing to refer

Mobile App Development

Mar 21, 2018

the project

Mobile App Dev for Wooden Construction Manufacturer

“Unicsoft’s work has helped us to achieve our goals.”

Mobile App Development

Confidential

2014 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

2014 - Ongoing

Project summary:

Unicsoft designed and developed an iOS application to transfer customer specifications to the company for custom-built products. The app is complete, but the collaboration continues for upgrades and maintenance.

1-10 Employees

Lithuania

Owner & CEO, Wooden Construction Company

Verified

the reviewer

Owner & CEO, Wooden Construction Company

Construction

1-10 Employees

Lithuania

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“Unicsoft’s work has helped us to achieve our goals.”

Mar 21, 2018

Feedback summary:

Unicsoft’s team created the tool that was needed to achieve the desired results. Excellent solutions developed from their strong relationship-building. They are a capable and professional team with good communication skills and attainable pricing.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner and CEO of a manufacturer of garden log cabins and other wooden constructions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unicsoft?

Each of our products is custom-made. We needed to develop a tool that would help us transfer specifications from the end customer to our team.

SOLUTION

What was the scope of their involvement?

Unicsoft designed and developed our iOS app.

What is the team composition?

I was in touch with their owner, a project manager and a developer. They have specialists for various programming languages.

How did you come to work with Unicsoft?

I posted the work on freelancing websites. I gave Unicsoft a test project and decided to work with them. Their qualifications and pricing matched my expectations.

What is the status of this engagement?

We started working with Unicsoft 3–4 years ago. We have continued to improve and maintain the app.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with the results. Unicsoft’s work has helped us to achieve our goals.

How did Unicsoft perform from a project management standpoint?

I never had to wait for an answer, and I’ve established good relationships with their team. I have visited their office personally. We mainly communicate through Skype and email.

What did you find most impressive about them?

The personal connections we’ve established help us find good solutions. Unicsoft has been our main supplier so far, and we’ve been happy with them.

Are there any areas they could improve?

I haven’t received any unfair treatment, and I have no reason to doubt their professionalism and competence level.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They met the schedule we agreed upon.

5.0 Cost

Value / within estimates

I don’t have a comparison point, but I’m happy with the price levels.

5.0 Quality

Service & deliverables

They achieved the tasks given to them, and we have results to prove this.

5.0 NPS

Willing to refer

I’d be weary to refer them to a direct competitor, but I’d be happy to bring more customers to Unicsoft.

IT Consulting & SI

Mar 01, 2018

the project

Software Development for Automotive SaaS Analytics Company

"They were pretty adaptable and willing to put in extra hours to service us."

IT Consulting & SI

$200,000 to $999,999

Jan. 2016 - Feb. 2018

4.5

Quality:

4.0

Schedule:

4.5

Cost:

4.0

Willing to refer:

4.5

$200,000 to $999,999

Jan. 2016 - Feb. 2018

Project summary:

Unicsoft updated an old software product using Angular PHP for an automotive SaaS analytics company. The initial development lasted six months, with further engagement upon successful delivery.

11-50 Employees

San Francisco, California

Owner, Automotive SaaS Analytics Company

Verified

the reviewer

Owner, Automotive SaaS Analytics Company

Automotive

11-50 Employees

San Francisco, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.0

Schedule:

4.5

Cost:

4.0

Willing to refer:

4.5

the review

"They were pretty adaptable and willing to put in extra hours to service us."

Mar 01, 2018

Feedback summary:

Unicsoft’s worked overtime to complete this flagship product on schedule. The team’s successful delivery of the project led to the company’s largest sales year and eventual acquisition.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was recently the owner of an automotive software as a service (SaaS) analytics company until it was acquired.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unicsoft?

We wanted to upgrade an out-of-date software product to the latest and most modern technology software stack.

SOLUTION

What was the scope of their involvement?

I initially worked with their designers on re-engineering the visualization of the product. After that, we began a pretty aggressive project plan to create and complete that design using Angular PHP.

How did you come to work with Unicsoft?

I spent a couple months interviewing and discussing the project with some other teams. Unicsoft had some relevant experience in the legacy technology, and had done a conversion on similar software using similar technology. It was this experience that got them the job.

How much have you invested with them?

I spent about $300,000.

What is the status of this engagement?

We worked with Unicsoft from January 2016–February 2018. The initial software build was about six months, but when we completed the process we decided to keep them on for other enhancements and requests.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I would say the biggest measurable result is that our company was acquired. This project was one of our flagship products, and their work was one part, at least, of that acquisition. We also had our largest sales year in 2017, which I think is attributable to the delivery of this project.

How did Unicsoft perform from a project management standpoint?

Our workflow was very effective. We communicated via Slack and other technology tools on a daily basis, and had monthly milestone check-ins.

What did you find most impressive about them?

I think that they have a can-do attitude. We threw a lot of requests and a lot of very specific timing requirements at them. They were pretty adaptable and willing to put in extra hours to service us.

4.5

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

4.0 Quality

Service & deliverables

4.5 NPS

Willing to refer

Custom Software Development

Feb 24, 2018

the project

Mobile Website and Hybrid App Dev

"We have never been disappointed."

Custom Software Development

$50,000 to $199,999

Dec. 2017 - Dec. 2018

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Dec. 2017 - Dec. 2018

Project summary:

Unicsoft developed a mobile website and hybrid web app for a company that measures emotion. Unicsoft also bolstered the company’s internet presence while monitoring compliance with data protection regulations.

1-10 Employees

Vienna, Austria

Imran Rehman

Owner, KOKORO

Verified

the reviewer

Owner, KOKORO

Imran Rehman

Human Resources

1-10 Employees

Vienna, Austria

Online Review

The client submitted this review online.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"We have never been disappointed."

Feb 24, 2018

Feedback summary:

The project was able to close first round funding with a principal investor. As a result of the team’s high quality work and close collaboration, development has begun on a second product to be deployed later in the year.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of KOKORO, a company that builds tools to measure emotions and uses gamification to capture anonymous, real time results, and returns actionable recommendations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

I hired Unicsoft to build the architecture, internet presence, and product.

What were your goals for this project?

My goal was to deliver a deployable product within six months.

SOLUTION

How did you select this vendor?

A third party recommended Unicsoft to me about four years ago.

Describe the project in detail.

Unicsoft developed the backend of a fast mobile website and a hybrid web app to structure the data in such a way that we can build dashboards for our clients. We also had to ensure it complied with the General Data Protection Regulation [GDPR] requirements.

What was the team composition?

We worked with one project manager and two developers.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Based on the work done so far, we were able to close a first round investment with one of Berlin's top investors. We are now on schedule and looking to deploy a second product I have built with Unicsoft in April.

How effective was the project management?

It was excellent. We have never been disappointed. Problems did arise, but Unicsoft maintains a wonderful platform for collaboration through which we found solutions.

What did you find most impressive about this company?

They really analyzed and tried to understand the business use of the tool I wanted to develop.

What tips or recommendations do you have?

They are a fast growing company because they serve their clients well. I recommend that they take the time to stop and reflect on what tools they still need to learn so that every customer can experience what I have.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

Topnotch.

5.0 Cost

Value / within estimates

Have not had better.

4.5 Quality

Service & deliverables

It will continue to get better.

5.0 NPS

Willing to refer

Always.

Mobile App Development

Feb 21, 2018

the project

iOS Airport Mapping App For Web Developer

"The attention to detail from the Unicsoft team was second to none."

Mobile App Development

Less than $10,000

Nov. 2017 - Mar. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Nov. 2017 - Mar. 2018

Project summary:

Unicsoft built an iOS application that integrated KMZ airport layouts onto the Apple Maps platform and allowed users to pinpoint their location. They developed the original UI and the backend.

1-10 Employees

Palos Verdes Estates, California

Michael Forte

President, Forte Web Properties, Inc.

Verified

the reviewer

President, Forte Web Properties, Inc.

Michael Forte

Web Development

1-10 Employees

Palos Verdes Estates, California

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"The attention to detail from the Unicsoft team was second to none."

Feb 21, 2018

Feedback summary:

After final release, the app functioned perfectly. Unicsoft was always available to answer questions or address bugs. Their relentless attention to detail, meticulous quality control, and clear communication about the project set them apart from other agencies.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of Forte Web Properties, Inc., which creates reference and e-commerce web sites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unicsoft?

We needed to add new features to an existing iPhone app that they had built two years earlier.

What were your goals for this project?

We have obtained almost 400 airport terminal maps from around the world. I wanted those maps added to the app and overlaid onto Apple Maps on the iPhone, so the user can see where they are in the airport terminal building.

SOLUTION

How did you select this vendor?

Unicsoft had created the app in the first place and did a good job. I figured that it would be most cost-effective to use the same vendor again.

Describe the project in detail.

A few bug fixes needed to be addressed due to the new iOS 11, but the main task was to incorporate airport terminal map KMZ files into the app and enable the user to see their position on the map. Also, the different layers of the map (terminal, gates, services) needed to be toggled on and off. These maps are in-app purchases. Unicsoft developed a backend system so that I could upload maps as they were created or updated.

What was the team composition?

We were assigned a project manager, a customer rep, a quality control technician, and about two programmers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are in final release now and the app works great!

How effective was the workflow between your team and theirs?

Very good communication. Although Unicsoft has about a 9-hour time difference from me, we had Skype meetings as needed and frequent contact through email. I was always kept in the loop about the project.

What did you find most impressive about this company?

The attention to detail from the Unicsoft team was second to none. They found small bugs that I never saw and took care of them. Some vendors disappear for a few days with no communication, which can be quite frustrating. Unicsoft was always in contact with me, and I never felt that I wasn't getting the full picture. I knew where we were and where we were going with the project.

5.0

Overall Score They have great people and it shows in their work.

5.0 Scheduling

ON TIME / DEADLINES

They were always available and on time for scheduled meetings.

5.0 Cost

Value / within estimates

Though the rates have gone up the past few years, I still found their costs to be very competitive.

5.0 Quality

Service & deliverables

Excellent end product and quality control.

5.0 NPS

Willing to refer

Unicsoft is attentive and timely. I would refer them in a second.

Contact

Full-cycle custom software development

headquarters

other locations

Focus

Portfolio

SKYCOIN - UTILITY FOR CRYPTOCURRENCY PROJECT

HOODIFOOD - HOME COOKING MARKETPLACE

DASHBOARD DEALERSHIP - AUTOMOTIVE REPORTING SERVICE

SOSSITTER - FULL-SERVICE PORTAL FOR QUICK AND EASY SITTERS HIRING

HAZARDMON - CLOUD-BASED HAZARD MONITORING TOOL

KOKORO - TOOL FOR TRACKING AND RESPONDING TO EMOTIONAL NEEDS

GOFORIT - MARKETPLACE FOR AUTOMOTIVE INDUSTRY

IOTA - ECONOMY OF THINGS PLATFORM

Reviews

Reviews

the project

the reviewer

the review

Feb 05, 2020

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Apr 09, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Oct 18, 2018

the review

ON TIME / DEADLINES

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Willing to refer

the project

the reviewer

the review

Oct 08, 2018

the review

ON TIME / DEADLINES

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Willing to refer

the project

the reviewer

the review

Mar 30, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Mar 26, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Mar 21, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project