Mobile and Web apps custom development company

Undabot company is a team of forward-thinking & solutions-driven professionals, specialized in custom-made software development. We are developing mobile and web applications and we are committed to the delivery of the optimal solution for each client through the close collaboration and an open team-work.

We are strong and stable company situated in Zagreb, Croatia, founded in 2013 as an answer to a growing demand for high quality professional services in the software developing field. We are fully transparent and reliable partner for top-notch digital products development.

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2013
Show all +
Zagreb, Croatia
headquarters

Portfolio

Key clients: 
We are working with a wide range of international clients of all sizes, from small and medium to large global companies. Our most satisfied clients and projects with best results come from long-term relationships which allow us to continuously support our clients. Some of our clients are A1 Telekom Austria Group, Styria Media Group, Poq, FOREO, Wiener Insurance, Bc Institute, German Seed Alliance...
A1 Telekom Austria Group Self Care Application Image

A1 Telekom Austria Group Self Care Application

A1 Self Care mobile application is an ongoing project on which Undabot and A1 team are collaborating to create Common Base Technology (CBT) platform for Self-care applications that can be configured and released in multiple markets. Undabot is providing following services:

  • Development of Android and iOS applications, 
  • Middleware API (REST Interface) developement, 
  • Content Management System (CMS)
development
  • UI/UX design which can be adapted to match branding requirements for specific market
  • Testing support 
  • Consultant services
  • FOREO in-app shop Image

    FOREO in-app shop

    FOREO was founded in 2013 in Sweden and is a well known global producer (with more than 3000 employees) in the beauty industry. Undabot was tasked to adapt existing Foreo web shop experience from the web to iOS and Android devices.

    iOS and Android news application Image

    iOS and Android news application

    Styria is one of the leading media groups in Austria, Croatia and Slovenia. It generated a market revenue of 413 million euros in 2018. 24 sata is a part of Styria’s brand portfolio (newspapers) in Croatia and it is a Croatian leading newspaper.

    Undabot redesigned and remade the most popular news application in Croatia.

     

    BC Agronaut - Innovative mobile advisory support for farmers Image

    BC Agronaut - Innovative mobile advisory support for farmers

    Bc Agronaut is the mobile app that supports farmers in the decision-making process to select the optimal seed type and quantity based on their purpose of use, field location and other parameters. 

    Bc Institute approached us with the following inquiry: “Competition is growing and the market is forcing us to generate new ideas and create innovative solutions, so we want to make a virtual assistant which will help farmers

    to quickly get relevant information, optimize production, reduce costs and make the best possible yield.” Together, Undabot and Bc Institute created an innovative mobile advisory support for farmers that collected more than 1000 users in less than 6 months, increased Bc products placement on the market, improved company’s general business results and brand awareness.

    Check out app video - https://youtu.be/dssRpeK_7_A

    Protein optimization tool for farmers for ZLTO Image

    Protein optimization tool for farmers for ZLTO

    ZLTO is an organization that represents the interests of farmers and growers in the southern part of the Netherlands, helping them grow their business in a more sustainable way. Undabot developed the protein tool that should help farmers in calculating the possibilities for increasing protein production on their own land.

    Website redesign for eSTUDENT Image

    Website redesign for eSTUDENT

    Undabot designed and developed a new website, CMS and API for eSTUDENT - biggest student association in Croatia.

    CMS was created from the ground up to support all of the custom requirements for the new eSTUDENT website, including news publishing, creating complex projects and pages, and assigning news and pages to projects. One of the requirements was to have different roles for the content editing so

    that every part of the organization has access only to specific parts of CMS. The website was built with all the newest technology and it’s fully optimized for performance, SEO and smooth user experience. The server setup was done by Undabot as well, with performance and security as a priority, and with automated deployment and build. 

     

    Self-care and sales agent mobile apps Image

    Self-care and sales agent mobile apps

    Wiener Osiguranje Vienna Insurance Group is an insurance company registered for all insurance businesses but dealing exclusively with life insurance

    Mental well-being app Image

    Mental well-being app

    Temple is a UK based company with the goal to help companies improve mental wellbeing of employees in order to boost their happiness, empowerment, motivation and productivity.

     

    Mobile app prototype Image

    Mobile app prototype

    Their platform solvatio X helps telecom providers to generate outstanding customer experiences in customer support. 

     

    mToken for eCitizen system Image

    mToken for eCitizen system

    Croatian Academic and Research Network – CARNET is a public institution operating in the field of information and communication technology and its application in education. More than 2600 institutions, with more than 3800 locations across Croatia, are currently connected to their network.

    Classifieds platform for lost pets Image

    Classifieds platform for lost pets

    SUZA is a union of animal welfare associations of Zagreb. During 14 years of its existence they helped to foster more than 25 000 animals.

    Undabot created classifieds platform for lost animals that makes easier to post and share ads for lost and found pets or deactivate outdated ads. 

     

     

    m-commerce white label app Image

    m-commerce white label app

    Poq is a leading SaaS platform for mobile app commerce. 

    First mobile app for listening audiobooks in Croatian Image

    First mobile app for listening audiobooks in Croatian

    Undabot developed first mobile app for listening audiobooks in Croatian - Book&Zvook. Some of the key functionalities are: downloading and playing audiobooks, chapter management, cross-device progress tracking, playback speed control, cross-device session management limit, offline mode.

     

    Interactive campaign builder Image

    Interactive campaign builder

    Fourstarzz helps companies to find the best social media influencers and provides a digital platform for connecting marketers with the appropriate influencer platforms. The platform helps clients to optimize and automate the campaign building process and enables seamless campaign arrangement through the interaction with the chatbot.

    Event application Image

    Event application

    Job Fair is the biggest fair of this type organized at the Faculty of Engineering and Computing, University of Zagreb.

    Undabot unified the app for all users with the according to interfaces (both students and employers) and automated the process of data collecting, providing the fair guests with a more comfortable experience.

    e-mobility self care mobile app Image

    e-mobility self care mobile app

    Wien Energie is one of the largest Austrian energy providers.

    Undabot designed a solution, created UI/UX design and prototype for their self-care app which won the first prize on the Pioneers Smart Mobility Prototyping Days competition in Vienna.

    ePrijave - official platform for submitting applications for public funds Image

    ePrijave - official platform for submitting applications for public funds

    Croatian National Tourist Board is a national tourist organization founded with a goal to promote and to enhance the reputation of Croatian tourism.

    Undabot developed web application „ePrijave“ for supporting activities of the Croatian National Tourist Board in the procedure of granting support to the applicants. The application enables faster submission, evaluation and approval of users applications for the funding

    programs.
    Blade Hairclub booking app Image

    Blade Hairclub booking app

    Blade Soho is a hairsalon that stands out with it’s strategy by offering their customers unique experience of hairclubbing. Undabot developed an iOS and Android booking app, which manages most of their bookings, reschedulings and cancellations. It is client-oriented team management tool that handles reservations, organizes the workload, and improves customer satisfaction, without logins or passwords.

    Bar plot and Scatter plot 3D data visualization Image

    Bar plot and Scatter plot 3D data visualization

    German Seed Alliance gathers more than 1500 members across Europe. It provides a comprehensive product range of innovative plant varieties to its agricultural customers.

    The project includes frontend visualization of large data sets with 3D scatter plot and bar plot while keeping in mind high performance. The solution is delivered in a form of git repository with source and built JS files ready for usage.

    Classifieds Android and iOS app for Styria Marketplaces - "Njuskalo" Image

    Classifieds Android and iOS app for Styria Marketplaces - "Njuskalo"

    Continuously, for more than 6 years Undabot is developing fast and easy classifieds mobile app and ensuring simple, safe and intuitive interactions between buyers and sellers. We have created the shopping platform that supports more than 300,000 active users daily in their shopping, the app is downloaded over 640,000 times and it has 6x more users than any other similar app in the area which is the best proof of our quality and

    successful collaboration with our client.
    Wogibtswas Geolocation Shopping mobile platform Image

    Wogibtswas Geolocation Shopping mobile platform

    Undabot developed a geolocation shopping platform that notifies users about the best offers and deals in their vicinity. The app brings together more than 500.000 users and 20,000 stores which are offering more than 65,000 active promotions and offers. Implemented geofencing technology uses a real-time location to serve timely notifications about the best and the closest offers. Clickable markers added to catalogues enable

    interactions between users and catalogues. While browsing the catalogue, users can find additional facts about the offers or sign up for a newsletter.

    Reviews

    Sort by

    Lost Pet Platform Dev for Animal Welfare Association

    "Everyone at Undabot was extremely accommodating throughout the process."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Dec. 2017 - Ongoing
    Project summary: 

    Undabot developed a website where registered users could upload notices for lost and found pets. The listings had a filtering option as well as a social sharing option so that owners could find their pets.

    The Reviewer
     
    51-200 Employees
     
    Zagreb, Croatia
    President, SUZA
     
    Verified
    The Review
    Feedback summary: 

    Undabot's platform followed a self-service model where users could search for their pets without having to go through an admin. The team was organized, knowledgeable, and, above all, friendly in their approach. They maintained regular status reports throughout the week to best track the project.

    The client submitted this review online.

    BACKGROUND

    Introduce your business and what you do there.

    SUZA is the Association of Animal Protection Associations of the City of Zagreb. It was founded in 2005 and has so far helped house more than 25,000 animals.

    With the help of the City of Zagreb in 2005, the Pet Info Center was opened. Immediately after the opening of the Info Center, the Emergency Aid project for wounded animals killed in the City of Zagreb was launched.

    Thanks to many years of good cooperation with the RSPCA (Royal Society for the Protection of Animals from Cruelty) from Great Britain, a car was donated to transport wounded animals from the scene of the accident to the Faculty of Veterinary Medicine.

    Full 12 g. we ran a Pet Info Center where calls for lost, found, wounded and abused animals were received every day. I am the president of the Association of Animal Protection Associations of the City of Zagreb.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with the vendor?

    Our goal was to create a website where it would be possible to create and edit ads for lost and found pets. The ultimate goal is to reduce the population of stray animals and return them to their owners.

    SOLUTION

    What was the scope of their involvement?

    Undabot has created a responsive website where it is possible to create ads, register accounts, share ads on social networks. Ad filtering and searching is very user friendly and easy - it helps connect owners and their pets.

    Given the many years of experience in the field of animal protection and animal rights, when creating the website from the beginning, we participated in the development with our suggestions and suggestions.

    With its expert advice and suggestions, the Undabot team helped steer the project in the right direction.

    What is the team composition?

    The team consisted of a Project Manager, UX/UI Designer, Frontend Developers, Quality Assurance and Backend Developers.

    How did you come to work with the vendor?

    We heard about Undabot through a recommendation, had one meeting with them and agreed with them the details about the project as well as that this would do a pro bono for us.

    Undabot is a company that strives to bring back the community through various programs and we are extremely grateful to have been given the opportunity to work with top experts.

    What is the status of this engagement?

    The project of advertisements for lost and found animals has been in operation for more than 3 years. and we are currently in agreement on some minor changes that need to be made for the purpose of even better service related to reporting lost and found animals.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The project is unique in that ads can be placed and deactivated by owners and finders of animals from all over Croatia, without having to contact the administrators.

    All placed ads have the possibility of sharing on SUZA Facebook pages, which, due to the large number of followers, further increases the chance of finding lost animals faster or finding their owners.

    How did the vendor perform from a project management standpoint?

    They were very efficient and organized. The project was run through YouTrack where we could communicate any change or bug report. Status reporting was done several times a week so that they knew at all times what had been done and what would be done next. Everyone was always available, ready for clarifications and additional education.

    What did you find most impressive about them? 

    Undabot delighted us above all with his approach, friendliness and knowledge. We are extremely happy because we were given the opportunity to work with professional people and grateful for the time they have so selflessly set aside for this project. In addition, they showed great love and empathy for the animals.

    Are there any areas they could improve?

    Nothing comes to mind, everyone at Undabot was extremely accommodating throughout the process. They have top experts who did exactly what we needed.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    App Design & Dev for Mental Health Care Company

    "The team working on the project worked very well together and were extremely collaborative."
     

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    March - June 2020
    Project summary: 

    Undabot developed a progressive web app for a mental health care firm. The team primarily focused on creating a smashing app to maintain employee wellbeing.

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Ben Wintour
    Co-Founder, Temple
     
    Verified
    The Review
    Feedback summary: 

    With Undabot's support, the deliverable has been terrific. When the app was launched, 90% of the users commended the app for its accessibility and 90% also appreciated that they had one at their company. Indeed, the team was able to create a high caliber app.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the co-founder of Temple Wellbeing and responsible for the products.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot, and what were your goals?

    We hired Undabot to help us design and deliver a highly engaging app for daily employee wellbeing.

    SOLUTION

    How did you select this vendor and what were the deciding factors?

    Past relationships gave us extra confidence in the supplier but also pricing and flexibility.

    Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    We wanted to build a progressive web app over a short time period that would look and feel like a high-value app and deliver a smooth service to users. The app was not build to last for a long time but rather to test clearly set out assumptions.

    How many people from the vendor's team worked with you, and what were their positions?

    We had the support from roughly 4 members of the team:

    • UX/UI
    • Developer
    • Project Management
    • CEO
    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    We wanted to build a product that users would love and over 90% of users welcomed the app at their company. We wanted to build an accessible platform and over 90% of users found the app accessible.

    Describe their project management style, including communication tools and timeliness.

    They were very helpful and cooperative. They utilized Slack and had video calls for communication and quick responses from the team.

    What did you find most impressive or unique about this company?

    I found that the caliber of the worker at Undabot and the quality of the work produced was very high. The team working on the project worked very well together and were extremely collaborative.

    Are there any areas for improvement or something they could have done differently?

    The team could have supported more in-depth analytics support. There's one area where expertise could have been stronger.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Design Sprint Workshop for Agricultural Organization

    "Their ability to adapt to challenges, their exquisite expertise, knowledge, and performance were impressive."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Dec. 2019
    Project summary: 

    Undabot created a design sprint to define a solution for farm optimization. They made a detailed analysis of the previous solution, defined a long term goal, identified key points, and more.

    The Reviewer
     
    51-200 Employees
     
    's-Hertogenbosch, Netherlands
    Rik Vlemminx
    Senior Project Manager, ZLTO
     
    Verified
    The Review
    Feedback summary: 

    Undabot's work quickly allowed the client to define goals, a digital solution, and services for farmers. Project management was completed according to Design Sprint methodology. They met all of the client's expectations and made a significant impact.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    The Southern Agriculture and Horticulture Organization (ZLTO) represents the interests of entrepreneurs working in green areas. Around 15,000 farmers and growers in the South-Netherlands are members of our association. Together with them, we work to produce healthy food innovatively and sustainably.

    ZLTO supports green entrepreneurs in their daily operational business and is also their connection to other sectors and organizations for creating new opportunities for sustainable economic growth and social welfare. But also a connection to consumers and people who love the countryside. We also work on better connections between farmers and consumers and people who love the countryside.

    Account managers and specialist market teams advise and assist entrepreneurs in the countryside with their issues. It does not matter if it is for individual advice or for setting up projects, ZLTO is always ready to help! In addition, ZLTO participates and invests in strategic activities and innovations within the food and agriculture sector that are of added value for the (future) market position of our members. Forging partnerships with other sectors and social organizations is a primary aim.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    Design sprint for defining a solution for farm optimization.

    What were your goals for this project?

    We wanted to set long term goals and a clickable prototype as an overview of the idea which can be presented to the stakeholders. With Undabot’s help all of the expectations and goals for this project were met.

    SOLUTION

    How did you select this vendor?

    We already worked together on a project before, developing the Protein tool for farmers. Our cooperation was really good so we decided to continue with it.

    Describe the project in detail.

    They made detailed analysis of the current solution, defined the long term goal, identified key pain points and optimisation points, defined the project main challenges, based on Design Sprint methodology. Their services included Problem mapping, Solution Sketching, creation of clickable prototype, as well as user testing and adjusting the prototype accordingly.

    What was the team composition?

    The team included UX/UI Designer, Business Development Manager, CEO, Software Architect and a Design Sprint Facilitator.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    We were immediately able to define the main goal, services that we want to offer to farmers and finally we could make a design and definition of the app. Undabot helped us so much in defining a digital solution that we want to offer to farmers.

    How effective was the workflow between your team and theirs?

    This was a consulting project in the domain of defining digital solutions, based on Design Sprint methodology. Actual project management was done by Design Sprint Facilitator which coordinated this 3 days workshop.

    What did you find most impressive about this company?

    Their ability to adapt to challenges, their exquisite expertise, knowledge, and performance were impressive. They really helped us in defining our main goals and made all of our internal decisions faster. The structuring, clarifying and defining that they made had an enormous impact on next phases of this project. They really met all of our expectations.

    Are there any areas for improvement?

    Nothing that comes to my mind. We absolutely loved our cooperation with Undabot.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
      Excellent price/quality ratio
    • 5.0 NPS
      Willing to refer

    App Development for Beauty Brand

    "They push their team to meet the agreed deadlines, in the most friendly and professional way."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Jan. - June 2020
    Project summary: 

    Undabot developed a mobile app for a beauty product brand. The team built both an iOS and Android version of the platform and provided consulting services.

    The Reviewer
     
    501-1,000 Employees
     
    Zagreb, Croatia
    Selma Busovaca
    Head of Business Unit LUNAtics, FOREO
     
    Verified
    The Review
    Feedback summary: 

    The newest version of the app is fast and user-friendly, meeting the expectations of the internal team. Undabot is communicative and collaborative, ensuring a successful collaboration. The team works to make the company's vision a reality.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    FOREO produces facial cleansing brushes, sonic electric toothbrushes, cleansers and eye massagers. It was founded in 2013 in Stockholm, Sweden. During these 6 years it has become a well known multinational beauty brand with more than 3000 employees. In the company I hold a position of Head of B2C Business Unit which consists of Mobile APP development team, Website development team, Customer care and CRM.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    Undabot provided iOS and Android development services and consulting services and technical audit.

    What were your goals for this project?

    Mobile app that would be fully functional, intuitive and easy to use for end users.

    SOLUTION

    How did you select this vendor?

    When we started looking for the Mobile APP development partner, Undabot has been selected based on word of mouth referral. Since the ongoing project is not the first one we are working on with Undabot, we've again chosen one of the best agencies in the region for the project of this importance based on the great experience we've had with the agency in the past.

    Describe the project in detail.

    Undabot provided Android and iOS app development in Agile methodology. Undabot has also provided technical architecture and audit consulting services.

    What was the team composition?

    Undabot’s team consisted of Android, iOS developer, UX/UI design which collaborated with two of our own internal FOREO teams.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    The app is now faster and more user-friendly which brings us valuable business benefits.

    How effective was the workflow between your team and theirs?

    Project management was very effective and professional. All the deadlines and agreements are met. It was very well organized and structured which I think is one of the crucial things for the success of the whole project.

    If we need to pick one thing which stands out when you work with Undabot, it is exactly this one. You become one team with Undabot, people are working as one, with one goal and you really do feel you have a partner who is looking to meet the same goals.

    What did you find most impressive about this company?

    Working with Undabot, we were able to successfully complete our project involving the implementation of e-commerce capabilities to our FOREO mobile app. I can gladly say that the pre-defined deadline was respected and the final delivery was of very high quality.

    One of the things I need to point out is their UX/UI designers which were exquisite and project management team who acts like they are actually working for your company. They push their team to meet the agreed deadlines, in the most friendly and professional way.

    Are there any areas for improvement?

    All aspects of our cooperation were amazing; the care and dedication exhibited by their UX/UI specialists, project management support, the intense and successful collaboration between developers, and the support of quality assurance processes. We are definitely looking forward to continuing working with Undabot on our future projects.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Mobile App Dev for Luxury Haircutter

    "The most impressive quality of Undabot is their steadfast focus on protect[ing] the client from making mistakes."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2015 - Ongoing
    Project summary: 

    Undabot was responsible for developing a booking system by way of mobile app for a London-based haircutter. The team was tasked with creating a streamlined system for users to quickly make appointments.

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Julia Despot-Olofsson
    Managing Director, Blade Soho Ltd T/A Blade Hairclubbing®
     
    Verified
    The Review
    Feedback summary: 

    Undabot delivered a solution that's become the preferred booking method for over two-thirds of the client's customers. The admin side of the app has also been crucial for internal management. The team was excellent in incorporating feedback and diligent in representing the client in the best way.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the founder and the Managing Director of a hybrid hair salon - cocktail concept Blade Hairclubbing® in Soho, London, UK.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    We have decided to create a proprietary booking system which would allow our clients to download, book and manage their appointments in a matter of minutes - without any complications.

    What were your goals for this project?

    We wanted to make the booking process extremely fast and convenient, as opposed to over-complicated and time-consuming generic app solutions which are prevalent in the industry.

    SOLUTION

    How did you select this vendor?

    At first, we have done online research and reached out to a few different companies for general pricing and timeline enquiries. In the meantime, we have received a recommendation and, after initial contact, decided to proceed with Undabot on the basis of the recommendation, as well as their clear and concise communication regarding the project pricing, timeline and expectations.

    Describe the project in detail.

    We have created a very specific mock design and structure / layout for the app, which was scrutinised and assessed during the inital meetings. After the critical elements of the concept and its implementation were identified, Undabot have presented a number of solutions on how to work around the potential functional and design pitfalls while very much adhering to our vision.

    Once agreed, Undabot have proceeded to develop iOS and Android versions as well as updating the design elements in line with professional standards. Undabot have also suggested to create internal team versions for the apps, which have since proven indispensable for our booking workflow.

    What was the team composition?

    Initially, we were assigned with a project manager and a team of developers. Since the project is ongoing and Undabot has grown significantly over the years, we have had the pleasure of dealing with many members of the Undabot Team - and never been disappointed.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    The app has become a preferred booking method for over two thirds of our customers (our web and phone bookings account for about one thir of overall bookings), while the team versions became an indispensable tool for internal booking management. Most of our customers' feedback suggests they find the the apps provide to be a critical element of our convenient service.

    How effective was the workflow between your team and theirs?

    The project manager was extremely involved from both the creative and management standpoint, especially in regards of troubleshooting and thinking ahead to identify any potential problems down the line. The response to feedback was always well argumented, yet still open-minded. The communication was extremely good overall.

    What did you find most impressive about this company?

    The most impressive quality of Undabot (and the reason we are still working together) is their steadfast focus on making sure to protect the client from making mistakes and taking a great deal of effort to work around problematic elements in a creative, yet profesionally objective way - while making sure to deliver results in line with the original vision.

    Are there any areas for improvement?

    Every project inevitably has its own little hickups - in hindsight, none that matter enough to mention.

    5.0
    Overall Score The fact that we are still working together is an explanation in itself.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Never an issue, always realistic and on time.
    • 5.0 Cost
      Value / within estimates
      Extremely competitive with clear pricing.
    • 5.0 Quality
      Service & deliverables
      Our vision was meticulously developed and delivered as a water-tight product.
    • 5.0 NPS
      Willing to refer
      Already have done.

    iOS App Dev for Design & Dev Agency

    "Undabot team is professional and reliable."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Dec. 2018 - Jan. 2019
    Project summary: 

    Undabot developed a Native iOS mobile app for a design and development agency. The project covered multiple platforms from mobile to web.

    The Reviewer
     
    11-50 Employees
     
    Osijek, Croatia
    Managing Director, COBE
     
    Verified
    The Review
    Feedback summary: 

    Undabot met the tight deadline and received positive feedback from the client. Their workflow was very effective and everything went smoothly. The team communicated well and they responded well to feedback.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm Managing Director of Design & Development agency with offices in Munich, Germany and Osijek, Croatia. I'm in charge of Business development, Partner Relationships and Account Management.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    At the time, we just signed an important client. The client had 3 different projects running at the same time and was unhappy with the current agency. When they came to us, they had a strict timeline and since we didn't have capacity to take over everything at once, we hired Undabot to support us in iOS development of one mobile app.

    What were your goals for this project?

    The biggest goal was to reach the tight deadline for an important client event. This event would high mass, and the client wanted to promote the app, so we expected a large number of downloads. It was an opportunity we couldn't miss. Undabot developers joined our team and helped us reach the deadline. We released the app on time and reached our mutual goal.

    SOLUTION

    How did you select this vendor?

    We knew Undabot for some time, as we organized iOS talks together before. Community events are important for us as we like sharing knowledge with other companies. We've noticed before that we share the same values and culture. When we needed support, they were the first one we called. Luckily, they were flexible and able to jump in on a short notice.

    Describe the project in detail.

    The project we worked on covered multiple platforms from mobile to web. Undabot worked on native iOS version of the app, while we developed Android version.

    What was the team composition?

    The overall team was around 10 people, from Project Management to Quality Assurance. Undabot had 2 developers working for us, and a supervisor that made sure everything is going smooth. If we had any questions or requirement, we could easily reach other team members too, and they were very responsive.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    The main goal of the project was to reach the tight deadline and go live for the most important event of the year for the client. We managed to reach this goal, but even thought we were under pressure, the quality of the end project was great and the client was happy with our work.

    How effective was the workflow between your team and theirs?

    The workflow was effective. It took us some time to align on the tools and workflow in the beginning because we both had our own way of handling projects. Few weeks in, everything went smoothly and the communication went well. If we had a chance to prolong this cooperation, I believe it would be even easier as we just got to know each other better.

    What did you find most impressive about this company?

    Undabot team is professional and reliable. Their communication skills are great, they are easy to work with and they always respond well to feedback. We always had fun to work with them and I hope there will be more chances to cooperate again.

    Are there any areas for improvement?

    No, everything was ok. After this cooperation, Undabot called us to partner up for a startup competition. We did design, and they did development. We actually won the first place together. It was a great experience and we hope there will be more of that in the future too!

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Redesign & CMS Implementation for Nonprofit

    "They prevent [issues] by keeping the lines of communication completely open."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    2.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Oct. 2019 - Jan. 2020
    Project summary: 

    Undabot was tasked with redesigning the outdated website of a nonprofit organization. They endeavored to optimize it for various screen sizes and implemented SEO to boost the site's performance.

    The Reviewer
     
    201-500 Employees
     
    Zagreb, Croatia
    Ivana Bašljan
    President & IT Coordinator, eSTUDENT
     
    Verified
    The Review
    Feedback summary: 

    Undabot delivered a CMS that's easier to use and more appealing to visitors. Their workflow was effective, as the client had direct access to the entire team; the lack of a middleman ensured that nothing was lost in translation. They maintained open, transparent lines of communication throughout the engagement.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    eSTUDENT is a nonprofit organization created in 2004 with the initiative of proactive students and assistants with the wish that the Association and its members are initiators of change, acquire practical experience and develop a network of knowledge.

    The association, projects, workshops and initiatives are lead by students who are motivated and willing to change the environment they live in for the better. I'm a president and an IT coordinator in the Association.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    Redesigning our old web with a fresh look and implementing new, custom made CMS to satisfy all our needs.

    What were your goals for this project?

    The primary goal of this project is to redesign the public eSTUDENT website, optimize it for various screen sizes (i.e. implement responsiveness), and implement technical SEO and performance mechanisms so that the website is stable and performant.

    The secondary goal is to implement a new, tailor-made web application for content management (CMS), accessible only to a limited set of eSTUDENT members, used to manage content on a public website.

    SOLUTION

    How did you select this vendor?

    Undabot is our long time business partner since they are partners on one of our projects. Since we wanted someone we can trust for this project, Undabot was logical choice.

    Describe the project and the services they provided in detail.

    Project started with a workshop on which we decided what we really need and how Undabot can make it happen. Then, they set goals, project timeline, wireframes, design and beta version of web.

    Project was made in two parts and everything was on time and as agreed to be. Along the way, we had some changes which developers made possible for us because they were available almost 0-24, which is the best part of this project!

    What was the team composition?

    The project team had about ten people who were available all the time and were anwering on all our questions and make sure we understand everything. Communication with project managers, developers, UI/UX Designers etc. was fast, easy and friendly which made us feel more positive and sure that we chose the best partners to do our web.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    By now I don't have any metrics data to illustrate the value of impact. Just a personal impression that new CMS is easier to use, but we have to have internal workshops so more of our member know how to use it. Also, new design is much better, simplier and ''catchier'' for our site visitors.

    How was project management arranged and how effective was it?

    It was effective, we communicated through Slack, Youtrack, email and phone. Each member of a team was always available for our questions, but some of the tasks were made last minute so we also had to be really quick in making decisions.

    What did you find most impressive about this company?

    Clients have direct access to both project managers and the wider team behind them. This is critical because things can easily be lost in translation when there's always and only a single middleman playing the role of messenger. They prevent that issue by keeping the lines of communication completely open.

    Are there any areas for improvement?

    My only suggestion is that it would be better not to wait last minute with some of the work so we as clients can have more time for deciding what should we do or which picture would be better there etc.

    Also, in the first meeting we clearly said everything we would like to consider in the project and they told us that they can do that, but after their private meeting they came with a different scope of the project since everything we wanted can't be done, but the price stayed the same. Apart from that, everything was really great and we are satisfied how all together worked out.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 2.0 Cost
      Value / within estimates
      In my personal opinion, it was too high.
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Bug Fix for Nonprofit Mobile App

    "I found the workflow very fast and effective on Undabot's end..."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Nov. - Dec. 2019
    Project summary: 

    Undabot eliminated a bug preventing iOS users from successfully using a mobile app. To do this, they rewrote the application.

    The Reviewer
     
    51-200 Employees
     
    Zagreb, Croatia
    Marin Milović
    Software Engineer, CARNET
     
    Verified
    The Review
    Feedback summary: 

    After the app launched, stakeholders noted fewer crashes and helpdesk calls. Undabot was a detail-oriented team that combined efficiency with effectiveness. Their responsive communication and depth of knowledge were highlights.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm a software engineer in a government non-profit focused mainly on the educational sector in Croatia

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    My company maintans a mobile app used for two-factor authentication onto various government services in Croatia. It needed some fixes to continue working properly on new Apple iOS versions, so we decided to ask Undabot for help with that

    What were your goals for this project?

    Primary goal was to enable the app to function properly on new OS versions - it was crashing for a subset of users, which is, of course, pretty bad from a UX point of view. Also, we needed the fix fairly quickly, considering the app is in production and actively used by thousands of users

    SOLUTION

    How did you select this vendor?

    We browsed through LinkedIn and other channels, in search for a local company which does iOS development and can deliver a solution quickly. We heard some very positive feedback about Undabot from one of our contacts, and decided to contact them

    Describe the project in detail.

    Initially, we wanted just the necessary fixes to our old codebase, with a possible rewrite to a newer language/platform sometime in the future - our priority was to deliver a functioning version as quickly as possible, and we thought that it would be faster this way.

    The dev team at Undabot suggested that a full rewrite would be the better option, as they could do it in the same timeframe as fixing the old version (we were, of course, pleasantly surprised). The dev team delivered a beta version with very few bugs, ahead of schedule and with minimal documentation provided by us - they had only the old code to work with.

    The bugs were promptly fixed, and the production version was pushed to the App Store. A minor bug was discovered after the release, it was also very quickly diagnosed and fixed by the dev team.

    What was the team composition?

    The inital meeting with Undabot's bussines development manager - after we agreed the scope/timelines, we were assigned a project manager and two developers. I was mostly in contact with the developers, providing needed technical info/explanations. The entire team was very pleasant and efficient to work/communicate with

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Within a day of releasing the new version of the app, we noticed an instant drop in number of app crashes on the App Store analytics/calls to our helpdesk - which means that the problem was effectively fixed

    How effective was the workflow between your team and theirs?

    I found the workflow very fast and effective on Undabot's end - the entire team was very immediate and responsive to any questions I had.

    What did you find most impressive about this company?

    Their knowledgeability, speed, great communication skills, attention to detail... I'm very satisfied with the entire experience, and looking forward to any new opportunities to collaborate on

    Are there any areas for improvement?

    Nothing really comes to mind

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Appilcation Platform for National Tourism Board

    "They were also very flexible to our minor, last moment changes." 

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Oct. 2018 - Jan. 2019
    Project summary: 

    Undabot designed and developed a web solution to increase the transparency of funding application selection. They also provided QA testing and project management.

    The Reviewer
     
    51-200 Employees
     
    Zagreb, Croatia
    Anton Brkic, MBA
    Head of Business IT, Croatian National Tourist Board
     
    Verified
    The Review
    Feedback summary: 

    Beyond transparency improvements, the platform reduced paper production, delivering an environmental benefit. Undabot provided regular status reports and proactive suggestions for product improvement. Customers can expect an adaptable partner.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    THE CROATIAN NATIONAL TOURIST BOARD (CNTB) is a national tourist organization founded with a view to promoting, creating an identity for, and enhancing the reputation of Croatian tourism. The mission also includes the planning and implementation of a common strategy and the conception of its promotion, proposal and the performance of promotional activities of mutual interest for all subjects in tourism in the country and abroad, as well as raising the overall quality of the whole range of tourist services on offer in the Republic of Croatia.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    Undabot provided development services for our official funding platform.

    What were your goals for this project?

    Overall, we wanted to digitize and ease the application-submission process. The goals were faster submission, evaluation and approval of selected applications.

    SOLUTION

    How did you select this vendor?

    We scanned the market and collected a few offers. We assessed Undabot’s offer as the best ratio of price and quality.

    Describe the project and the services they provided in detail.

    Within this project, Undabot provided us the following services:

    • Solution design
    • Web app development
    • Project Management
    • Quality Assurance and Maintenance

    We communicated a lot, and they consulted me along the way about possible better options and alternatives. They were very professional and easy to work with. There were no surprises during the project and everything went smoothly—in every phase, from the start to the release and maintenance. Deliveries were made in several stages, each of which contained a specific logical entity.

    What was the team composition?

    The team consisted of business analyst, client relationship manager, project manager and developers. The same team members were on the project all the time.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    With this platform, all our funding processes—including the submission of applications, evaluations of the collected applications, and the distribution of the funds—are trackable and fully transparent. Using this platform, we also digitized some of our processes and became more environmentally responsible by reducing the paper consumption.

    How was project management arranged and how effective was it?

    We had meetings and used Google Docs to collaborate on the documentation. We also used YouTrack ticketing to communicate bugs or changes that we needed. We were involved throughout the whole development with regularly communicated statuses.

    What did you find most impressive about this company?

    They showed great interest in turning our requirements into a quality application, and during the whole process, they made many suggestions for improving functionality and simplifying the user interface.

    They were also very flexible to our minor, last moment changes. We are very satisfied, and we look forward to working with them again.

    Are there any areas for improvement?

    The collaboration was really effective on both a technical and a business level and, for now, we're satisfied with the result.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Self-Manage App Dev for Digital Services Provider

    "Undabot is ceaselessly flexible. Their approach shows that they care about the project at least as much as we do."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Apr. 2018 - Ongoing
    Project summary: 

    Undabot is developing a custom app for a telecommunications company to allow customers to self-manage services, product activation, and bill management. 

    The Reviewer
     
    10,000+ Employees
     
    Vienna, Austria
    Vedran Pezer
    Sales & Digital Customer Experience Senior Manager, A1
     
    Verified
    The Review
    Feedback summary: 

    Still in soft launch mode, the working app has received positive feedback from key stakeholders. Undabot's consistent communication, responsiveness, and ability to work within strict parameters justify the investment and make them a valuable partner.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the online sales and digital customer experience senior manager for A1 Telekom Austria Group. We’re a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries. I work on the development of digital channels.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Undabot?

    We needed to partner with an external resource to develop a self-care application based on the TM Forum Open API standard. 

    What were your goals for this project?

    We wanted to build a self-care platform that would truly enable a “develop once, deploy many” approach. We needed a flexible solution that could be used in all our markets, no matter the differences in services. The ultimate goal is to create another channel of communication and service for our customers.

    SOLUTION

    How did you select this vendor?

    We ran a standard purchasing process starting with an RFI. We held several workshops with multiple vendors before entering into detailed negotiations about the scope, assumptions, and contract with Undabot.

    Describe the project in detail.

    The project was split into two phases based on our first two markets for the app. Undabot kicked off the process by holding a two day workshop at their office with all stakeholders. We used that meeting to define work packages, work mode, and requirements. Then they developed the app as an abstract data model that is decoupled from local backends and highly scalable. Key features include self-management of telecommunication services, product activation, and bill management. 

    What was the team composition?

    We worked with a dedicated project manager, a business analyst, a designer, a system architect, and two main developers. I don´t know how many other developers worked on the app.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Undabot developed a working application that is currently in soft launch mode. The entire project—including the purchasing process, data model definition, requirements, and development—took just over a year. 

    How effective was the workflow between your team and theirs?

    The communication is on point and transparent. We use Skype and Google Meet to talk on a weekly basis, YouTrack for ticketing, and Google Docs for collaboration on documentation. While we did experience two changes of our dedicated project manager, we haven’t seen any impact on their overall efficiency. Every member of the team is top notch.  

    What did you find most impressive about this company?

    Undabot is ceaselessly flexible. Their approach shows that they care about the project at least as much as we do. They handle all challenges exceptionally well.

    Are there any areas for improvement?

    They lack a bit of experience with large telecommunication clients. That’s reflected in a discrepancy between expectations and reality. However, it only pushed us to go faster and made their flexibility really shine. When some smaller features were not documented, they were honest enough to admit it.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer