Uinno

BACKGROUND

Please describe your company and your position there.

We are an insurance startup in Australia looking to create a new way for young Australians to get protected and be supported by a digital first insurer. I am the head of product and am responsible end to end for the success of our platform and application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno?

We have used Uinno for QA support in our app, we develop and launch new features often and wanted to have the confidence we were keeping the highest possible standard of experience for our customers

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with the management team at Uinno for many years in the past, they are incredibly trustworthy, hard working and skilled in what they do. I trusted they would ensure we got high quality support for our project and that if we were to expand our needs they would be around to support.

Describe the project in detail and walk through the stages of the project.

The project was to support manual QA of our app on an ongoing basis. Approximately 10hrs per week but then also ramp up during important times such as major product releases. The project took part in two main stages:

1. The ongoing manual QA of our product across device, browser etc, and recommendations for how the user experience could be made better to give us confidence in the quality of product we shipped to customers
2. Helping us build out our automated testing capability for key user journeys that would enable our QA resource to focus on more complex testing scenarios while the straight forward key user journeys were automated.

How many resources from the vendor's team worked with you, and what were their positions?

We had 1 QA resource as well as Project Management from Uinno.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Automated testing saved us a lot of time, where as before we were needing to run through 50 test cases or so before comfortable to release, not that occurs automatically. We also never shipped low quality product to our customers which shows in their reviews

How effective was the workflow between your team and theirs?

The workflow was highly effective, we had clear communication lines for ongoing briefs and report sharing via slack, and also could setup calls ad-hoc to discuss more complex tasks or scenarios.

What did you find most impressive or unique about this company?

They offer a high-quality service that is extremely flexible to our business as a startup needs changes very fast. Uinno was always around to support.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

General Manager Fan Engagement Leader in the sports industry, data provider

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno, and what were your goals?

Development of web-based ERP solution to manage team, book resources, provide internal feedback and track record of it for our staff

SOLUTION

How did you select this vendor and what were the deciding factors?

main decision factor was experience in previous similar projects, as I had specific requirements re Tech stack, i.e. Backend on PHP, and Frontend VueJS, so that our internal team can provide guidance for integration with internal tools and services. Another key factor was providing clear guidance re architecture and approach for scalability, given how fast our company is growing

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Total scope consisted of 3 stages:

1. MVP version to concept proof several ideas, including UX research, Business Analysis and basic components for core logic,
2. stage was to build extra features on top of approved concept, that included designing, developing main architecture (using both NodeJS and VueJS),
3. stage was polishing period with several extra change requests.

How many people from the vendor's team worked with you, and what were their positions?

I stayed in contact with key stakeholders, such as Account Manager, BA, Project Manager and Delivery lead, however I am not sure I can provide info on how many people actually worked on the project at a time

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the product for internal needs, we have seen 60% decrease in time consumption of routine work for staff, which meant 35-40% increase in productivity level during the day as team members could invest time into business needs, rather than in routine work

Describe their project management style, including communication tools and timeliness.

We have followed Agile methodology, as it was one of the main requirements in this aspect, that however was complimented with regular standups and reports, as well as adhoc meetings with key team members to discuss and brainstorm ideas or pivot available requirements.

What did you find most impressive or unique about this company?

I am impressed with their communication skills. 

Are there any areas for improvement or something they could have done differently?

Only 4 star rating out of 5 in my feedback is pricing, therefore I would want the rate card could be a little lower, even though every penny was worth it.

BACKGROUND

Please describe your company and position.

I am an executive of Anchora

Describe what your company does in a single sentence.

MarTech experts 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uinno to accomplish?

• Software development

SOLUTION

How did you find Uinno?

Referral

Why did you select Uinno over others?

• High ratings
• Referred to me

How many teammates from Uinno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team were needed for some very complex software development needs. They were autonomous and fulfilled the needs very quickly. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Addressing the project requirements 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items we delivered on time and to spec 

What was your primary form of communication with Uinno?

Virtual Meeting

What did you find most impressive or unique about this company?

They were able to pick up the work easily and deliver with minimal supervision.

Are there any areas for improvement or something Uinno could have done differently?

None 

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Move Work Forward

Describe what your company does in a single sentence.

We are an ISV that develops apps for large marketplaces tailored towards developers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uinno to accomplish?

• New Website

SOLUTION

How did you find Uinno?

• Referral
• Other

Why did you select Uinno over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Uinno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked with the Uinno Team to create our company's new website, seamlessly applying our brand guidelines and resulting in an intuitive, clean, user-friendly website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We wanted to improve our web traffic and web conversions, so far so good!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very punctual and met all of our deadlines promptly.

What was your primary form of communication with Uinno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Uinno delivered quickly and really took our feedback throughout the whole process.  

Are there any areas for improvement or something Uinno could have done differently?

Nope

BACKGROUND

Please describe your company and position.

 I am the CEO of an education company 

Describe what your company does in a single sentence.

Our company builds consumer software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uinno to accomplish?

• Evaluate the feasibility of using no-code software
• Build a prototype of our new application
• Release a beta of our new application

SOLUTION

How did you find Uinno?

Online Search

Why did you select Uinno over others?

• Great culture fit
• Company values aligned

How many teammates from Uinno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Uinno to develop a no-code application prototype. The key deliverables were: a product design, product roadmap, release schedule, and MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We delivered the MVP on time and within the allocated budget with the expected functions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Uinno delivered as expected, within budget and supported the project very well with frequent updates.

What was your primary form of communication with Uinno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

All of the staff we worked with were very thoughtful about our project, they seemed very invested in ensuring that our project was a success.

Are there any areas for improvement or something Uinno could have done differently?

No areas of improvement we can recommend.

BACKGROUND

Please describe your company and your position there.

The eDopomoga humanitarian platform was created during the war by the Ministry of Social Policy and the Ministry of Digital Transformation of Ukraine in order to provide additional support to Ukrainians.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno, and what were your goals?

UINNO, as part of corporate social responsibility, helped us create the interface design and implement a number of integrations with partners

SOLUTION

How did you select this vendor and what were the deciding factors?

We didn't have the resources to develop a powerful platform during the war, but thanks to UINNO, we quickly got a quality solution

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project still does not have a quality project manager, because it is difficult to organize in wartime, but we have built a quality interaction with UINNO through meetings during air alarms, Slack and chats in messengers

How many people from the vendor's team worked with you, and what were their positions?

Both developers and top managers of the company were involved in the interaction with us

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the new design and functionality, we received a significant increase in platform users

Describe their project management style, including communication tools and timeliness.

We interacted regularly in work chats and Slack

What did you find most impressive or unique about this company?

They are very creative and able to work even during the war

Are there any areas for improvement or something they could have done differently?

All improvements were made in working mode, there were almost no bugs

BACKGROUND

Please describe your company and your position there.

Blocks is an investment app for sophisticated investors. I am the company founder/CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno, and what were your goals?

Create web app based on existing UI/UX sketches and flows.

SOLUTION

How did you select this vendor and what were the deciding factors?

Selected vendor based on an Upwork tender followed by shortlisting and rigourous interview project by experienced front end and back end developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop web app. Project has progressed in steps with clear delierables in each step.

How many people from the vendor's team worked with you, and what were their positions?

Have had an account manager, project manager plus front and back end developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Product is now live at myblocks.app

Describe their project management style, including communication tools and timeliness.

Communication has been via daily slack updates from the project manager summarising daily progress plus Jirra work flows. This has been supplemented by group conference calls when required for major project updates or next steps.

What did you find most impressive or unique about this company?

Their communication has been excellent and flexibility to adapt to my requirements has been excellent.

Are there any areas for improvement or something they could have done differently?

Have been very happy with progress.

BACKGROUND

Please describe your company and your position there.

I am a consultant providing advice & project support for software development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno, and what were your goals?

The client's website was out of date and had no booking functionality included, they wanted a refresh & new booking system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers who could provide custom solutions, we decided on Uinno because they have a slick web presence and good reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few kick off meetings to describe the problem we were trying to solve, from there Uinno provided a few options in terms of scope & cost and walked us through each. We selected an option and proceeded with the build. We were kept in the loop all the way along and the project was delivered on time, to scope & within budgeted amount. We were really happy with the result.

How many people from the vendor's team worked with you, and what were their positions?

We had a couple of key contacts but I believe the team was about 10 including designers, developers and testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our bookings increased and we felt much more confident directing users to our website.

Describe their project management style, including communication tools and timeliness.

It was a combination of waterfall and agile, we were involved in high level planning & consulted where needed but Uinno took care of most behind the scenes.

What did you find most impressive or unique about this company?

They were extremely friendly, professional and transparent. They committed to keeping deadlines and we didn't come across any issues or delays. Their scope was clear and price was fair.

Are there any areas for improvement or something they could have done differently?

No, everything ran extremely smoothly. I have since recommended them to a lot of other friends.

BACKGROUND

Please describe your company and your position there.

Former Managing Director of FanHub Media

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno, and what were your goals?

Various development services

SOLUTION

How did you select Uinno and what were the deciding factors?

Proven delivery of high quality work over a long period of time

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Multiple development projects across PHP, iOS and Android

How many people from the Uinno team worked with you, and what were their positions?

At least 3 people - two project managers and the CTO / Solutions Architect

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Significantly less downtime on the products

Describe their project management style, including communication tools and timeliness.

Always available, focused on delivbering on time no matter what it takes

What did you find most impressive or unique about this company?

Their passion and dedication to the tasks are impressive.

Are there any areas for improvement or something they could have done differently?

Very little

BACKGROUND

Please describe your company and your position there.

We are a technology and marketing company. I'm leading the web development team in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Uinno, and what were your goals?

We are working with them on many projects we have such as web applications established with Vue, Nuxt, NodeJs, and many more.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've looked online for a good company that we can work with for the long term, I had a meeting with the head of the company and I saw how this team takes action fast and deliver high-quality work

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting about the projects, I described to them the project's goals and the requirement, they took up very quickly, I didn't have to explain them more than once. They took full control of the project and delivered in time

How many people from the vendor's team worked with you, and what were their positions?

I worked with 3 different people, the developer itself, the project manager, and the head of the company

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been able to deliver projects in time to all of our customers. quality was always in the first place.

Describe their project management style, including communication tools and timeliness.

Their project management is perfect. Once we start a new project we have a meeting with their project manager, I'm explaining in detail what we need and then he delivers everything to the developer if we have any issues the dev contacts me directly.

What did you find most impressive or unique about this company?

They follow an organized process, deliver high-quality work, and meet deadlines.

Are there any areas for improvement or something they could have done differently?

They build an amazing system, I do believe there is always a place to improve but as of now they are doing great job, way of my expectations