Troy Web Consulting

BACKGROUND

Introduce your business and what you do there.

I own a consulting firm serving, primarily, two clients. I act as coordinator for a number of projects with one client and also represent them in dealing with a number of developers. The client is a state-based organization that assists states in developing software for the regulation of the oil and gas industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Troy Web Consulting?

Our client is a state-based organization that assists other states in developing software for the regulation of the oil and gas industry. There are roughly 25 states that use a product called the RBDMS [Risk Based Data Management System], and Troy Web is one of a handful of consultants that work with our client and are familiar with the system.

SOLUTION

What was the scope of their involvement?

The RBDMS tracks and assists states in regulating the oil and gas industry. It's our primary product suite, along with a number of additional tools that states can use under this umbrella. Troy Web has installed the base application and made some enhancements to it for one state in particular. They've also worked on a number of enhancement tools including one called "Well Finder", which is a public access system to see the wells that are in their particular area. They've also worked on a field inspection utility tool, as well as a well bore diagramming tool. It ties back to the best set for a particular state.

Troy Web is already working with a number of other states, but not exactly with the base product — the base product is actually evolving. There's a desktop-based app, which is the older primary product; then, there’s a web-based application which consists of the well bore tool, and the Well Finder app is a mobile application for iOS and Android. Troy Web developed of all of these.

The Well Finder app has been under development for roughly 4 years due to changing state requirements. Its first formal release went out in September 2016.

How did you come to work with Troy Web Consulting?

Prior to having the consultancy, the company I used to work for utilized Troy Web because they were very familiar with some specialized web tools used by the state of New York. After I retired, I recommended them to my client for handling additional issues that had come up.

What is the status of this engagement?

We started working with them in September 2012 until September 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The public scrutiny on oil and gas has increased significantly in the past 10 years. The ability for states to have a transparent way of showing where wells are located and providing information on them has helped dramatically with public perception.

How did Troy Web Consulting perform from a project management standpoint?

They've gotten much better compared to when I worked with them before. They have several full-time project managers now that tightly control all projects and do very well, overall. Our communication is through phone, Skype, email, and also face to face. The Well Finder project is roughly a 4–5 person team.

What did you find most impressive about Troy Web Consulting?

They are very cooperative. They go above and beyond and point out any potential pitfalls from a project management and software standpoint. If you say otherwise, they’ll do it your way, but they recommend what they believe is the best process.

Are there any areas Troy Web Consulting could improve?

Their previous work was sometimes disjointed, but they've hired several project managers and have taken care of that.