Tridhya Tech Limited

BACKGROUND

Please describe your company and your position there.

Founder and CEO of Shuttle Planet, an online passenger transportation marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited, and what were your goals?

Implementation of the initial API infrastructure for scheduled transportation held by larger 3rd party partners.

SOLUTION

How did you select Tridhya Tech Private Limited and what were the deciding factors?

The deciding factors were price, initial review of skill level and knowledge of English.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing the initial structure of the API using a test server, search result implementation, Stripe Connect payment processing for multiple sellers on one product - a very specific payment processing that required extra attention, a new design for our search form with the implementation of the existing search algorithms.

How many people from the vendor's team worked with you, and what were their positions?

9 people total, key account manager, product manager, 3 back-end developers, 2 designers + 2 senior developers when required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased traffic from the UI/UX implementation, 35% increase in conversion on payments and 10x increase in interest for potential partnerships caused by API availability.

Describe their project management style, including communication tools and timelines.

A professional but still personal attitude, giving a sense of caring for the client. Most of the things were communicated through Skype either in text or multiple calls that were usually recorder so they could review the details afterwards.

Timelines were upheld, most of the time there were surprises that we had not accounted for, but in that case, development was sped up and made sure that the process was completed in time.

What did you find most impressive or unique about this company?

Attention to detail and understanding the client's requirements, asking questions and giving suggestions. Special mentions to Dhruval, Satyam and Karan that I've had most contact with and were spearheading the work and management.

Are there any areas for improvement or something they could have done differently?

Nothing in particular. Perhaps, putting even more focus on QA and extensive testing never hurts.

BACKGROUND

Please describe your company and your position there.

We develop software and BI solutions. I am the principal as well as a developer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

We needed a team to outsource .net mvc core development to as we were already committed on several projects and our resources were stretched thin.

What were your goals for this project?

Complete development of core functionality in this .net project including identity model, user management, application flow, square integration.

SOLUTION

How did you select this vendor?

2 companies were considered for the project. I selected the vendor after finding them on a job board. We had some initial discussions over a phone call then another call with the developer that was going to do the work. I was the sole person that was involved with the selection process.

One of the main considerations was the vendors flexibility in the process as well as good communication. We started with a small project to confirm the capability of the developer and to iron on the process.

Describe the project and the services they provided in detail.

I provided requirements and feedback during the project as well as reviewing code submitted by the team. The team was responsible for core functionality in the application including security, user management, integrations with Square and address verification.

What was the team composition?

Mostly worked with an account manager and a developer. Their may have been some involvement from a project manager on their end as well. The team remained the same during the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Project was completed successfully and the end client was happy with the end product.

How was project management arranged and how effective was it?

I was engaged in the project and handled the project management from my end. I worked with the developer directly. We used skype for regular communication and all work was checked in to TFS.

The communication with this offshore team has been very good. No issues with language or the time barrier. We discussed what was completed and what to focus on next. Planning is the key with working with a offshore team to mitigate the time difference.

What did you find most impressive about this company?

The team, project managers and account managers work hard to make sure that the project moves forward and stays on track and are there to resolve any issues that arise.

The key thing that has distinguished them with some other vendors I have tried has been their communication as well as their understanding of business applications. I have not felt like I had to detail every piece of development for them.

Are there any areas for improvement?

So far, everything has worked well with the team. They are flexible and available to meet at convenient times, the developers I have worked with are very competent and offer their input to designs as well as ways to implement a solution.

BACKGROUND

Please describe your company and your position there.

Retail and e-commerce company within fashion and lifestyle industry, consumer goods. I am the Co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

Rebuild the UX and navigation functions of the current e-shop

What were your goals for this project?

Facilitate navigation with new menu/filters/collection pages Rebuild product pages for an immersive UX and optimized conversion

SOLUTION

How did you select this vendor?

Call + project review

Describe the project and the services they provided in detail.

Website analysis + consulting Website Development (liquid / html / css / js)

What was the team composition?

2

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Quick job, reactive, and the results meet our goals.

How was project management arranged and how effective was it?

Skype calls and conversations. Easy project management, quite flexible

What did you find most impressive about this company?

Overall, their team does great work.

Are there any areas for improvement?

Work on the "counseling" aspect As experts, they surely have the skills to point out meaningful changes or optimizations that could be done, and we'd be happy to implement some of them if they were in line with our goals.

BACKGROUND

Please describe your company and your position there.

I’m the director of an online retailer that specializes in silver jewelry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

We hired this agency to improve the design and develop bespoke modules for our e-commerce store.

What were your goals for this project?

We wanted to improve customer engagement, shopping experience, and conversion.

SOLUTION

How did you select this vendor?

I reached out to them to inquire about website development. Their technical team got back to me in order to understand my business requirements. After the initial conversation, they seemed organized and well-established.

Describe the project and the services they provided in detail.

Tridhya Tech Private Limited started by creating wireframes for a new homepage. Then they suggested tweaks to our category, product, and checkout pages to make them more engaging. They made small changes to incorporate our feedback, then finalized the designs. They also developed a bespoke module to increase newsletter subscriptions and conversion rates. This required integration with a third-party module and detailed reporting.

What was the team composition?

My first contact was the business analyst. For the actual project, I work with a designer, a backend developer, a frontend developer, two QA specialists, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We immediately saw an increase in customer engagement and conversion rates, as well as a reduction in bounce rate, after the site went live. We’ve had good feedback from our customers on the new design and bespoke modules.

How was project management arranged and how effective was it?

Tridhya Tech Private Limited uses their own proprietary project management tool. They created a complete project plan and gave me access to it. This helped me to have an idea of how far they were on development and to know if everything was going smoothly. Their developers gave me daily updates via Skype on the work done and any bugs they found during testing. Overall, I’m quite happy with their project management.

What did you find most impressive about this company?

Tridhya Tech Private Limited’s team were very friendly and experts in their field. Communication was excellent and they quickly understood my business requirements.

Are there any areas for improvement?

I’m highly satisfied with Tridhya Tech Private Limited. I don’t think they need any improvements.

BACKGROUND

Please describe your company and your position there.

Capital Plan Ltd is a financial servicing company that are into asset financing and micro financing with a focus on agricultural projects and small business financing. Am a project manager and a financial consultant. An independent entrepreneur .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

We hired Tridhya tech to build our Farmhubb website in symfony.

What were your goals for this project?

Goal was to make the website live so that i can start promoting this website.

SOLUTION

How did you select this vendor?

I contacted them from a portal where i found them the most suitable development team for my website. By considering the timeline and the cost they gave me, I hired them

Describe the project and the services they provided in detail.

They studied the current code of my website, based on that they worked on it and made my website live. After making website live they tested it again and worked on the registration system, email configuration, smtp settings and a few other things.

What was the team composition?

Team included a Business Analyst, a Developer, A tester, Server Specialist to configure code on server and do the settings and a Project Manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My website is developed and now i am ready to promote this so its too early stage to give feedback about the impact of this on my business, But yes, I have my website fully ready so i can promote it as per my plan

How was project management arranged and how effective was it?

They were in communication via email and skype calls to discuss and give updates on the project.

What did you find most impressive about this company?

The developers and project manager were in direct communication with me, and they were exceptional at keeping me updated.

Are there any areas for improvement?

No, I dont see if as of now.

BACKGROUND

Please describe your company and your position there.

I’m a digital designer at a design firm that focuses on the digital transformation of businesses and processes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

I hired Tridhya Tech to take on the development of a web app for one of our clients.

What were your goals for this project?

Our goal was to create a responsive website within a short timeframe. We also wanted to improve the UX of the product and understand how to market it effectively.

SOLUTION

How did you select this vendor?

We found them on a freelancer site and chose them after conducting an interview.

Describe the project and the services they provided in detail.

Tridhya Tech is building an Angular web app. They’re designing a UI for mobile, desktop, and tablet users.

The website that holds the app will include a scrollable product page with nutritional information, a contact form, and a home page. Each page will match the same overall design and will display content in both English and Spanish.

What was the team composition?

We have a team leader, an account manager, a few software developers, and a designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is the beginning of a digitization process for my client. We’re taking their physical product to the online marketplace.

How was project management arranged and how effective was it?

We communicate with their team via Skype and maintain a shared repository of resources, source code, and other relevant files.

What did you find most impressive about this company?

They’re prompt in their communication and enthusiastic about their work. They’ve also been very accommodating of the specific requirements of the project.

Are there any areas for improvement?

They could work on becoming more agile in the way that they work. For example, they could define clearer milestones and work to deliver features and designs in mini sprints.

BACKGROUND

Please describe your company and your position there.

I’m the head of product for The Interactive Media Group. We’re a technology startup and platform development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

We needed to develop a soccer engagement platform.

What were your goals for this project?

We wanted to build an engagement portal where soccer lovers could discuss sports stories, play soccer games (trivia), and win gifts.

SOLUTION

How did you select this vendor?

We found them on Upwork. They came with good reviews of their Laravel and PHP skills.

Describe the project and the services they provided in detail.

The provided end-to-end portal development.

What was the team composition?

We worked with a team of four individuals including a project manager, a business manager, and two developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform is about to launch. Tridhya developed it rapidly, which will allow us to meet our market delivery timeline.

How was project management arranged and how effective was it?

It was good. We shared and reviewed our scope with them, and they determined the number of working hours necessary to complete it. They hosted periodic technical meetings, and their methodology was very effective.

What did you find most impressive about this company?

Their communication and development pace were exceptional.

Are there any areas for improvement?

No, I can’t think of any.

BACKGROUND

Please describe your company and position.

I am the CEO of Fresh Online Pte Ltd

Describe what your company does in a single sentence.

We develop education software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• Maintenance of our website on AWS
• Install SSL on our AWS site

SOLUTION

How did you find Tridhya Tech Limited?

Online Search

Why did you select Tridhya Tech Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Tridhya Tech Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Maintenance of our learning software, including coding or new AI Voice applications hosted on AWS. They have also assisted with setting up CDNs on Alibaba.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our software continues to run, free of the limitations that previously existed in the previoius verison. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very helpful, always responsive, and very knowledgeable.

What was your primary form of communication with Tridhya Tech Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their desire to help and follow through on the things they committed to.

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

None that I can thionk of.

BACKGROUND

Please describe your company and position.

I am the Manager, Finance and Information Technology of Biena Inc.

Describe what your company does in a single sentence.

Probiotics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• API between systems

SOLUTION

How did you find Tridhya Tech Limited?

Online Search

Why did you select Tridhya Tech Limited over others?

High ratings

How many teammates from Tridhya Tech Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

API between our ERP and external application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes we had milestones breaking down the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They exceeded all expectations. Definitely will hire again for future projects.

What was your primary form of communication with Tridhya Tech Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

THey think about the sustainability of their deliverables. Tehy implemented additioanl features to make sure we will not have problems with the scripts in the future. They are also very accessible at all times, even in different timezones. 

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

They exceeded all my expectations, No need for improvements. 

BACKGROUND

Please describe your company and position.

 I am the OPERATIONS MANAGER of an E-Commerce Solutions Company

Describe what your company does in a single sentence.

Ecommerce Solutions Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• Ecommerce Development
• Web Development
• Full Stack Development

SOLUTION

How did you find Tridhya Tech Limited?

• Online Search
• Other

Why did you select Tridhya Tech Limited over others?

Company values aligned

How many teammates from Tridhya Tech Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are very satisfied with our partnership with Tridhya Tech Limited. The Development team had the expected coding standards , was fully reliable and able to integrate with your internal team very smoothly. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our communication with our Account Manager Vivek was fluid and supportive at all times, promptly addressing any aspect of our collaboration. Overall, a very successful partnership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were on time and with the expected quality and standards, meeting our client expectations.

What was your primary form of communication with Tridhya Tech Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Reliability, problem solving and proactive communication.

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

Not that I can describe at the moment.