Transform Agency

BACKGROUND

Please describe your company and position.

I am the IT Manager of the company.

Describe what your company does in a single sentence.

We're the UK's largest independent BMW motorcycle specialist. We stock thousands of parts for BMW motorcycles online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transform Agency to accomplish?
Custom Magento module development

SOLUTION

How did you find Transform Agency?

Online Search

Why did you select Transform Agency over others?

High ratings

How many teammates from Transform Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom development of Magento module to provide additional functionality of existing modules and ERP integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the module was deployed there were significant time savings observed due to the ERP integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication via email with the project manager was quick and clear.

What was your primary form of communication with Transform Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extensive knowledge of the Magento platform.

Are there any areas for improvement or something Transform Agency could have done differently?

None. I was delighted with the development work that was delivered.

BACKGROUND

Please describe your company and position.

I am the IT Manager of an E-Commerce Company

Describe what your company does in a single sentence.

We're running an e-commerce store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Transform Agency to accomplish?

• Development for website improvements

SOLUTION

How did you find Transform Agency?

Online Search

Why did you select Transform Agency over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from Transform Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Amasty helped us make some improvements to our website. Among them are a shopping cart reminder and the implementation of a stock alert for products that were sold out in the webshop and are now again available. They are also helping us with an enhancement of our RMA module to better meet our internal business processes. More custom developments to come!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All mentioned custom developments were carried out very quickly and to our complete satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication in the project was fast and very transparent. If problems arose, they were addressed immediately. We did not have to wait long for feedback on the implementations.

What was your primary form of communication with Transform Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Very enthusiastic team, pleasant cooperation. Many thanks for that!

Are there any areas for improvement or something Transform Agency could have done differently?

None. Everything was done to our complete satisfaction.

BACKGROUND

Please describe your company and your position there.

I'm the GM of a healthcare product distribution company supplying the NHS, hospitals and private clinics throughout the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Transform Agency, and what were your goals?

Migration from an old Magento 1 site to a new Magento 2 site with optimisation and additional features and functions

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommendation from one of their previous satisfied customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Identifying data for migration, selection of modules to replicate existing function, suggestion of modules for new functions creating bespoke code to automate complex processes, testing and implementation.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and 2 developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a much more efficiecient site with a significant increase in speed and much improved UX

Describe their project management style, including communication tools and timeliness.

Communication primarily via email and using Trello to log issues and track the progress of different elements of the project.

What did you find most impressive or unique about this company?

They are responsive and organized. They also helped us facilitate issues with third parties, showing flexibility on the adapting scope of the project as it developed.

Are there any areas for improvement or something they could have done differently?

We had a small issue at one stage where work had slowed down a little for a couple of weeks, when we raised it they quickly made some changes to the development team and it was resolved very efficiently with no fuss.

BACKGROUND

Please describe your company and your position there.

I am the manager responsible for the development of e-commerce in a home decoration store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Transform Agency, and what were your goals?

Magento update and functionality expansion plus improved user experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose it because of my experience with Magento, ease of communication and good contact with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The cooperation consists in developing and implementing functionalities that interest me and advising on how to do it best and whether it is actually a good development direction.

How many people from the vendor's team worked with you, and what were their positions?

My main contact was the project manager plus two Backend developers and one forntend developer plus DevOps

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the amendments were implemented, the importance of conversion increased, UX and the automation of internal processes improved significantly.

Describe their project management style, including communication tools and timeliness.

We used the Jira tool. In case of problems or an emergency, the project manager was available to me.

What did you find most impressive or unique about this company?

They have extensive experience in building Magento-based products.

Are there any areas for improvement or something they could have done differently?

The cooperation is flawless. At the beginning of the month, we set the work for the next month and it is done according to the plan.

BACKGROUND

Please describe your company and your position there.

I am an IT manager at an online sportswear sales company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Transform Agency, and what were your goals?

Magento upgrade for the performance improvements

SOLUTION

How did you select this vendor and what were the deciding factors?

We already had some modules for our site from them. And they left us good impressions of quality and support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project consisted of upgrading magento from version 2.3.1 to 2.4.3.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 people. Account manager and project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were left with good impressions and we are very satisfied.

Describe their project management style, including communication tools and timeliness.

They have a very good style.

What did you find most impressive or unique about this company?

Their receptivity and seriousness are at their highest.

Are there any areas for improvement or something they could have done differently?

I can't say that I didn't like something or that they have some disadvantages.