What evidence can you share that demonstrates the impact of the engagement?
Together was agile and passionate about what they do. They will work till 2 a.m. to get the product across the finish line. Their team was cognizant of our deadline. They went over and above to meet it and were prepared to make sacrifices to maintain the quality of work.
Their team was really bright. Will was exceptional. He had a strong eye for visuals and understood what makes a good website clearly. There are different web design trends, but we liked Together because their sites were slick and modern—a key feature of our platform. When we deliberated design routes, Will wasn’t stuck to what he believed was right, which can be difficult when working with an agency.
Cameron’s understanding of B2B marketing and the tech space was valuable. He helped us map out different aspects of the website, providing templates when we started the project. Their team had the layout of each page such as testimonials and calls to action. They explained the structure and backed up their thoughts with benefits and solutions. That knowledge made the design really slick.
How did Together perform from a project management standpoint?
We had a dedicated Slack channel for managing the project, which was one of the reasons the process was speedy. Everyone on the team was able to jump in. Rather than going back and forth via email, we spoke to each other quickly.
For the copy, Together used Google Docs. We were able to collaborate on them easily. They also used either InVision or a similar tool, where we could add feedback on the site’s design. That was a good alternative to written documents.
What did you find most impressive about them?
They have a positive attitude and are passionate about what they do. They wanted the website to be good and went the extra mile for us. Often, web agencies get caught up in potential extra costs. Together didn’t do that. Their team wanted to get the project right.
Are there any areas they could improve?
They could let the client know when their team was running behind or when a decision will impact the timeline. On a project with different stakeholders involved, it can get stressful. Together remained cool and calm throughout the engagement. While their positivity was a strength, it was difficult at times because it could affect our deadlines. They should make the client more aware of the consequences that flipping a date will have.
Do you have any advice for future clients of theirs?
We didn’t have the copy ready in advance, which would’ve made the process much easier. There would’ve been fewer design challenges if we had the copy as soon as possible. Make sure the copy is as final as it can be as Together can provide suggestions, applying their design and marketing skills, as well as strategies fast because they have all the information they need to come up with suggestions and conclusions.