Tinloof

BACKGROUND

Please describe your company and position.

I am the Head of Web and Content of carVertical

Describe what your company does in a single sentence.

carVertical is a vehicle history reporting service that provides detailed information on a car’s past, including accident history, mileage, and potential fraud.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• CMS Migration
• CMS Support and Maintenance

SOLUTION

How did you find Tinloof?

Online Search

Why did you select Tinloof over others?

• Pricing fit our budget
• Company values aligned
• Professional online presence

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main project was to migrate from previouse CMS to new one - Sanity.
We've picked Tinloof as a vendor, to help us with the migration and early support.

The SoW was:

• Migrate content to Sanity with required structure (we have 30 different markets/25 languages)
• Prepare CMS for our needs 
  • Required URL structure
  • Different content types
  • Translations
  • Media library
  • Optimisation
  • Meta/Schema information for different content types
• Upkeep and support for new features, bug fixes

Second project we had - full website development on Sanity from ground up:

• Design/UX uplift on existing wireframes
• CMS preparation
• Page template development
• Different wysiwyg modular blocks for pages for easy managment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project was devided into milestone, which was easy to track if it's done or not. Each task was separate brief and early work was documented in a PoC document. Each step was made one by one, not all at once.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was in writent form, so it was not hard to manage the projects, we had an online meetings before had to discuss all the details and later on written communication channels. The communication was always on point, not only manageres were involved, but also developers, so the communication was smooth. All our needs were covered from their side.

What was your primary form of communication with Tinloof?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They care about what they deliver and how it's done. They are very open to requests and are willing to help, take extra steps to get better results. Feedback is a key to success and they want the feedback on how things are going.

Are there any areas for improvement or something Tinloof could have done differently?

We had only one hicup when the developers changed mid project and it was handeled well in the end.

BACKGROUND

Please describe your company and position.

I am the Digital Lead of a Consumer Goods Company

Describe what your company does in a single sentence.

Disrupting stale consumer goods categories and building new generation brands to better serve modern consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• Create a scalable, managable digital platform
• Redesign our digital experience to align with our new brand

SOLUTION

How did you find Tinloof?

Online Search

Why did you select Tinloof over others?

• Great culture fit
• Company values aligned
• Tech stack aligned

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and Wireframing

• Tinloof will develop wireframes and design concepts based on provided guidelines, ensuring the project meets approval at every stage.
• A comprehensive design system will be crafted to guide development and future design efforts.

Frontend Development

• The website will be built using a React framework, with a focus on accessibility standards to ensure usability for all visitors.
• Tinloof will manage integrations with Google Analytics, Google Tag Manager, and various advertising platforms.

Content Management

• Tinloof will implement Sanity CMS for dynamic content management, supporting multiple languages and localized content.
• They will also provide training and documentation on CMS management

SEO and Analytics

• Features like automated sitemap generation and SEO optimization tools will be included.
• Tinloof will integrate advanced analytics to track user behavior and improve engagement.

Deployment and Support

• Deployment options include hosting on Vercel Edge, with support available for independent hosting.
• Post-launch, Tinloof will provide technical support and ensure smooth operation through continuous collaboration.

Additional Features

• Geo-redirection and store finder tools will be implemented.
• Customizable templates for social media images will be created to enhance online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Internal time spent on making content updates (especially across locales) reduced
• More (user) time spent on site, more pages viewed per session
• Overall page speed increase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tinloof was extremely prompt in their responses. This made understanding how the project was tracking, a breeze. Tinloof provided clear timings and intended task breakdowns in each sprint, and consistently met timelines and deadlines.

What was your primary form of communication with Tinloof?

Email or Messaging App

What did you find most impressive or unique about this company?

The biggest pain point for us with any agency project is communication - getting a prompt response, and a prompt understanding of timelines for both ground teams and stakeholders. Tinloof's timezone was initially a concern (being 10 hours behind us), however, it made no impact to the project. Tinloof were always quick to respond (often within minutes) and equally quick to action and resolve queries.

Are there any areas for improvement or something Tinloof could have done differently?

Nothing of note

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Codemod

Describe what your company does in a single sentence.

We automate code migrations, such as open-source dependency upgrades, for codebases of any size

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• Design and branding for Codemod
• Building the website, including Codemod Registry

SOLUTION

How did you find Tinloof?

Referral

Why did you select Tinloof over others?

Referred to me

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand deliverables:

• Values - written down in collaboration with codemod 
• Tone of voice - written down in collaboration with codemod 
• Color palette guidelines 
• Typography guidelines 
• Direction on graphics / illustrations (if used) 
• Logo Guidelines including icon spacing, minimum sizes, misuse, placement, color options 
• Website design
• Implementation of the frontend with a React framework (e.g. Next.js). 

The frontend will be documented so any developer will be able to run the codebase locally and contribute to the code if necessary. Frontend includes all page types and blocks that constitute a landing page. 

Implement Figma designs, including CMS for the codemod team to manage content easily Content entry (e.g. blog, about) will be managed by codemodʼs team, with Tinloofʼs support in using the CMS Improve the design of codemod studio Includes improvements to Before, After, Codemod Output, navigation bar, AST, and other elements Deliver changelog on Figma for codemod’s developers to implement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

open communication on timelines, great project management and timeline estimation, great in setting the expectations. and providing exceptional design service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Omar handled the project management very professionally. tinloof team provided us with great time estimates for the projects. they were very responsible on slack.

What was your primary form of communication with Tinloof?

Email or Messaging App

What did you find most impressive or unique about this company?

the exceptional final outcome after the iterations. we are obsessed with the results and every one of our partners love it too. they are great at setting the expectations so you know that there will be iterations until you get to what you really love.

Are there any areas for improvement or something Tinloof could have done differently?

maybe a little bit more video calls to make sure the team who develops the animation is really on board on what we need. sometime things fall through the cracks during chats. sometimes even customers dont know what they need! and during zoom calls, as we talk about what we need, we can also get tinloof's expert opinion and together come up with amazing ideas. but this was something that eventually tinloof handled professionally.

BACKGROUND

Please describe your company and position.

I am an executive at Phrase

Describe what your company does in a single sentence.

Phrase is a Translation Management Software. We are the technological backbone which connects, automates and manages every task involved in translating content across the ecosystem, end-to-end at quality and scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• Build integration between Phrase and Sanity

SOLUTION

How did you find Tinloof?

Referral

Why did you select Tinloof over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a Sanity Plugin for Phrase TMS Key Deliverables: 

Sanity Plugin: Create a plugin that seamlessly integrates with Sanity, enabling users to export content for translation via Phrase.

Functionality Research: Investigate and determine the functionality of the plugin, which may include: 

• Authentication of Phrase Translation Management System (TMS) within Sanity. 
• Content lookup in Sanity and sending it for localization. Exporting content from Sanity to be translated by Phrase, including references, notes, and metadata as needed. 
• Displaying localization status (Not started, in progress, completed) from Phrase. 
• Offering the choice for users to import translations either automatically or manually (based on research outcomes). 
• Implement error messaging within the app, utilizing error codes from Sanity and Phrase. 

Documentation: Prepare comprehensive documentation for the plugin to facilitate usage by any Sanity developer. Additionally, share troubleshooting and best practices documentation with Phrase. 

Codebase Transfer: Transfer the codebase to Phrase's Github organization for future maintenance and collaboration. Support Plan: Develop a documented plan for ongoing customer support, addressing identified issues in collaboration with Phrase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client expressed a high level of satisfaction with the integration capabilities achieved. Tinloof demonstrated proactiveness throughout the project by actively seeking feedback to enhance the ongoing integration. The project was successfully delivered within the agreed-upon timeframe and budget. Technical stakeholders were not only pleased but also impressed by the final integration demo. They are considering using it as a reference for future projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time and within our existing budget.

What was your primary form of communication with Tinloof?

Virtual Meeting

What did you find most impressive or unique about this company?

They're highly knowledgeable, proactive, and efficient.

Are there any areas for improvement or something Tinloof could have done differently?

Overall, we are very pleased with the Tinloof project, and there are not many areas for improvement to highlight. One potential improvement could have been having recurrent meetings at the beginning to ensure alignment on progress, milestones, and next steps. 
Additionally, Tinloof could have prioritized reaching out to Phrase first for questions and clarifications, rather than going directly to the client. However, we understand that our team sometimes took time to respond, and in those cases, reaching out to the client was the most efficient and timely way to gather feedback.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Director of Ambassador Labs

Describe what your company does in a single sentence.

Ambassador Labs builds best-in-class Kubernetes-native productivity tools - Telepresence and Edge Stack - to help developers safely design, build, test, deploy, and maintain their applications with speed, frequency, and simplicity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• Help us to create an effective user journey
• Improve the user experience
• Modernized our website
• Improve the CMS which is on Sanity
• Create a Blog
• Have the ability to do A/B testing

SOLUTION

How did you find Tinloof?

Online Search

Why did you select Tinloof over others?

• High ratings
• Good value for cost

How many teammates from Tinloof were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included the following: Art direction. We completely changed our branding. Designed all the key pages we needed, around 20, and they also helped us create templates we could reuse. Improved Sanity CMS Migrate Content to the new CMS Worked closely with our Infrastructure team to ensure a smooth migration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful and smooth project launch 
• Website speed is faster 
• User engagement continues going up 
• Excellent feedback from users

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tinloof exceeded expectations. We could easily see the project's status and identify what was done and when. Any questions or details they always responded to on time and with a solution or with the right questions that lead to a quick solution.

What was your primary form of communication with Tinloof?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Not only the results are great but the communication is outstanding

Are there any areas for improvement or something Tinloof could have done differently?

I can't think of any.

BACKGROUND

Please describe your company and position.

I am the Creative Director of Hello Comrade

Describe what your company does in a single sentence.

A branding and graphic design studio.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• Develop a robust e-commerce platform
• Migrate products and integrations from existing Shopify store
• Streamline integrations and improve site efficiency

SOLUTION

How did you find Tinloof?

Clutch Site

Why did you select Tinloof over others?

• High ratings
• Good value for cost

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a refreshed and dynamic online shopping experience for an already successful New York-based luxury jewelry brand. Using a new UI framework designed by the brand team, code an updated site that elevates the brand aesthetic, streamlines the backend stack, reduces the complexity of finding, evaluating, and customizing jewelry during the shopping journey.

The site must be easy for the user to explore, while manageable for the client to operate, maintain, and grow. The build process must also allow for seamless migration from the current site to the new platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project launched on-budget and on-time. The end client was satisfied with the build quality, feature-set, and roll-out.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tinloof was very engaged, active, and responsive from start to finish. No question went unanswered and they were prompt to problem-solve any issue that arose during the engagement. Every part of the process was clearly time-staged and they met all delivery dates along the way.

What was your primary form of communication with Tinloof?

Email or Messaging App

What did you find most impressive or unique about this company?

Their general depth of knowledge was impressive. We've worked with a lot of developers and Tinloof is as a good as it gets when it comes to technical skills, efficiency, and client communications.

Are there any areas for improvement or something Tinloof could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Chief Revenue Officer of Jennifer Fisher

Describe what your company does in a single sentence.

Fine Jewelry & Lifestyle brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• develop a new shopify website & create a new customizable jewelry experience
• Reduce our reliance on 3rd party applications
• Enhance our UX & site speed to drive conversion rate

SOLUTION

How did you find Tinloof?

Referral

Why did you select Tinloof over others?

• High ratings
• Referred to me
• Highly Skilled

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and build the future experience of jenniferfisherjewelry.com enabling the brand to fully realize the digital potential of the business and the brand.
• Overhaul the UX, UI, and brand experience of our website to set the brand apart digitally, convert, and have a clear POV from a brand perspective. 
• Re-design the website and content spaces holistically from a UX/UI perspective to be reflective of the Jennifer fisher brand, vision, and premiums of the product. 
• Jewelry is #1 priority for Jennifer Fisher business and the user experience from discovery, consideration, and purchase. Ensure we have a beautiful website that makes use of best practice UI/UX, site speed, and simple navigation, to enhance our conversion rates for the site and jewelry specifically. 
• The website should seamlessly represent the “Lifestyle” proposition of Jennifer Fisher (Salts, Collaborations, recipes, and fragrance) that enhance the brand and not confuses the priority proposition We would like to reduce the use of 3rd party applications that support our business wherever possible. 
• Help us reduce the complexity of finding, evaluating, and customizing jewelry from a shopping journey perspective. We feel there are too many variants, clicks, and the experience is overly cumbersome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Site launched on-time. 
• Our site is 5x faster. 
• Conversion rates are +50% days after launch. 
• Also, our website is much more functional and easier to manage from a content/CMS perspective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Highly organized, fast, and responsive across all levels of the organization. Team is very dedicated to the quality and delivery of the work down to each little detail (which I greatly appreciate). They responded to every question, need, or concern along the project. Great partners.

What was your primary form of communication with Tinloof?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are highly skilled, communicative, and don't come with all the layers and complexity of other agencies at their level. They really felt like internal employees throughout the project.

Are there any areas for improvement or something Tinloof could have done differently?

No. The Tinloof team worked quickly and collaboratively to solve any issue that came up during the project

BACKGROUND

Please describe your company and position.

I am the Creative Lead of Watershed

Describe what your company does in a single sentence.

Watershed makes climate tech software: we help other companies measure their emissions, make plans to reduce or remove the carbon, and report under the appropriate frameworks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tinloof to accomplish?

• Build out reusable modules in our CMS that met our design specifications.
• Migrate us to their toolkit

SOLUTION

How did you find Tinloof?

Online Search

Why did you select Tinloof over others?

Good value for cost

How many teammates from Tinloof were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tinloof translated an existing landing page into reusable blocks. They then built out additional blocks based on design specifications, and finally converted our CMS into a different, and more comprehensive, interface of their own design: Tinloof Toolkit. This incorporated our needs and elaborated on them with Tinloof's existing knowledge of how a CMS could best function.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are in the process of building out a large number of landing pages that do not require individual development per page while still maintaining our brand standards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I found them to be very responsive. While we didn't always end on the exact date planned, it was obvious why, and we were able to extend the timeline appropriately and were never concerned that the work would not be done. It was all completed to spec and with great attention to detail.

What was your primary form of communication with Tinloof?

Email or Messaging App

What did you find most impressive or unique about this company?

Working with Tinloof was a dream. Extremely knowledgable, flexible, and organized, they have been the perfect solution to building a complicated website with a small team. Opening the Tinloof Toolkit for the first time was like opening the perfect gift - it anticipated many of the cms needs that we could not articulate at this point, but with the public appearance that our exacting design had specified. 

Designing a system with folks that have designed many of them before was a huge unlock for us, letting us build the branded experience we wanted with the flexibility of a cms.

Are there any areas for improvement or something Tinloof could have done differently?

I appreciated that they were very clear and buttoned up with their SOW's. I have no suggestions for improvement at this time.

BACKGROUND

Please describe your company and your position there.

Goalimpact GmbH is a German startup that uses a unique algorithm to identify transfer targets for soccer clubs around the world. I'm the CEO of Goalimpact and the inventor of said algorithm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tinloof, and what were your goals?

Our website was a very simple one and the sales process was very manually. We hired Tinloof to develop a new modern website from scratch that includes a full ecommerce solution for accessing the data by football clubs. The product is very abstract so we needed them to create a design that transport the value proposition clearly and instills trust with the customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

The main deciding factor was the fact they fully understood the business model we are in and came up with better ideas than our own already during the pitch. We hired them to tell us what we should do and not only as a programmer that implements our ideas.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was the full web development chain for a greenfield implementation. We told Tinloof what we need and they - made the design, both web and look and feel and illustrations - videos explaining the value - ecommerce back end - setup the hosting solution - go live on production

How many people from the vendor's team worked with you, and what were their positions?

Besides the project manager we had support of one designer and one backend developer. Tinloof pulled in additional freelance resources when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project just ended and we do not have final numbers on the sales yet. We do already saw two new potential customers registering (this what not possible on the old website). The website opens up a entirely new value chain, so this would be hard to compare anyways. We are highly satisfied with the results on a qualitative level. Tinloof exceeded our expectations for the quality of design and implementation on many occasions.

Describe their project management style, including communication tools and timeliness.

The style was very hands-on. From the start they entered a creative solution mode, coming up with suggestion and mirroring them with us. We communicated mainly via Slack and sometimes, if needed, a Zoom call.

What did you find most impressive or unique about this company?

That we hardly had to correct their understanding of what we need. With every idea that they came forward with I could feel that they fully understood what we need.

Are there any areas for improvement or something they could have done differently?

Nothing really. Maybe a stricter separation between test and production. We had to delete some test data from the production system.

BACKGROUND

Please describe your company and your position there.

We build virtual games and experiences for brands in Fortnite.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tinloof, and what were your goals?

Our goal was to get a custom website in a specific design we liked to showcase our projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

We ran select vendors by the team and considered the technology being used for future scaling.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We designed the website in Figma in advance, then they noticed design language inconsistencies, they offered to fix it up themselves and started developing the rough concept. We then steered some of the design changes back towards our initial concept and requested additional changes both visually present on the site and where we put the content in to make it both feel alive to the consumer and intuitive for us to update.

How many people from the vendor's team worked with you, and what were their positions?

No idea. It did feel like a good handful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet.

Describe their project management style, including communication tools and timeliness.

Weekly-ish call check-ins.

What did you find most impressive or unique about this company?

Their flexibility was impressive. They understood we're not fully experienced in this field and were ready to help develop things that we might not have thought of at first but found necessary to have in the final version.

Are there any areas for improvement or something they could have done differently?

With Tinloof you get a really good product. It did feel like all creative suggestions with animation etc. had to come from us with an exact example where it would've been great to see examples of what's possible. Maybe that's more included if they're in charge of the design of the website in advance.