Systechlogic

BACKGROUND

Please describe your company and position.

I am the Contracts and Collection Manager of Al Basateen Al Mutamayza - شركة البساتين المتميزة العقارية

Describe what your company does in a single sentence.

A real estate company specialized in managing and operating residential complexes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Systechlogic to accomplish?

• Digital Presence & Branding
• Automation Business Processes
• SEO & PPC
• VR & AR

SOLUTION

How did you find Systechlogic?

Online Search

Why did you select Systechlogic over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Work Ethics & Dedication

How many teammates from Systechlogic were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objective:
The primary objective of this project is to strengthen the online presence and brand identity of Basateen, encompassing multiple aspects such as website development, digital marketing, and community engagement. The aim is to create a cohesive and vibrant online platform that reflects the essence of Basateen's various ventures.

Scope of Work:

1. Website Development:
   • Design and develop a comprehensive website showcasing all Basateen ventures, including Basateen Village, Sea Front, Apartment, Compound, and Spa.
   • Implement a user-friendly interface with easy navigation and responsive design.
   • Integrate VR features to provide virtual tours and enhance user engagement.
2. Digital Marketing Strategy:
   • Develop a robust digital marketing strategy tailored to each Basateen venture.
   • Initiate and manage Pay-Per-Click (PPC) campaigns for targeted advertising.
   • Implement a content calendar for regular updates on social media platforms.
3. Branding and Design:
   • Create a cohesive brand identity for Basateen, ensuring consistency across all ventures.
   • Design marketing collateral, including brochures, banners, and promotional materials.
4. Community Engagement:
   • Establish and manage a community forum or hub for discussions and updates among residents and stakeholders.
   • Integrate a tenant portal for seamless communication and interaction.
5. Photography and Videography:
   • Conduct a professional photoshoot and videography session for each Basateen venture.
   • Showcase the unique features and amenities of each project through visually appealing content.

Key Deliverables:

1. Fully Functional and Responsive Website for Basateen.
2. Digital Marketing Strategy Document and Implemented Campaigns.
3. Unified Branding Guidelines and Design Collateral.
4. Community Engagement Mobile App and Tenant Portal.
5. Professional Photography and Videography Content.

This organized structure outlines the project's objectives, scope of work, and key deliverables, providing a clear roadmap for strengthening Basateen's online presence and brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

1. Top Keyword Rankings:
   • Aim to achieve at least 10 relevant keywords in the top rankings on popular search engines such as Google.
   • Regularly monitor progress through SEO tools to track keyword rankings.
2. Lead Conversion:
   • Implement a lead tracking system to measure the conversion of potential leads into actual customers.
   • Analyze the journey from initial contact to conversion, including website interactions, inquiries, and successful transactions.
3. Digital Recognition:
   • Gauge digital recognition through key performance indicators (KPIs):
     • Increase in social media followers and engagement.
     • Growth in website traffic.
     • Positive mentions and reviews on online platforms.
4. Automation Efficiency:
   • Measure the impact of automation on reducing manual workload and enhancing user experience:
     • Comparative analysis of manual tasks before and after automation.
     • User feedback on streamlined processes and reduced response times.

Key Performance Indicators (KPIs):

1. SEO Performance Metrics:
   • Regularly monitor and report on keyword rankings, organic traffic growth, and click-through rates (CTRs).
2. Lead Conversion Rate:
   • Calculate the percentage of potential leads successfully converted into customers.
   • Demonstrate the effectiveness of the digital strategy in driving actual business outcomes.
3. Brand Recognition Metrics:
   • Track the growth of social media followers, engagement rates, and website traffic.
   • Monitor sentiment analysis in reviews and online mentions.
4. Automation Impact:
   • Evaluate efficiency gains by measuring the reduction in manual workload.
   • Assess user feedback on the automated processes.

Reporting and Analysis:

• Generate regular progress reports presenting a detailed analysis of the KPIs.
• Share reports with stakeholders during scheduled review meetings to ensure transparency and alignment with project objectives.

Continuous Improvement:

• Implement feedback loops based on performance data to continuously optimize strategies for improved outcomes.

This organized structure provides a clear overview of the measurable outcomes, associated key performance indicators, and the approach for reporting and continuous improvement in the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, already answered in the last question

What was your primary form of communication with Systechlogic?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We loved their work ethic and commitment.

Are there any areas for improvement or something Systechlogic could have done differently?

Not much, yes they can work on their expansion

BACKGROUND

Introduce your business and what you do there.

I work as a sales manager for True Value Properties, a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Systechlogic?

We hired Systechlogic for their digital marketing services. One of our goals is to generate organic traffic to our website.

SOLUTION

What is the scope of the involvement?

Systechlogic handles our digital marketing needs. They’re working on our SEO, including backlinking and keyword research. Their team also manages our website and social media marketing activities across YouTube, Facebook, LinkedIn, and Instagram.

What is the team composition?

We work with four people from their company: a project manager, an SEO specialist, a social media marketing specialist, and a person who takes care of our website.

How did you come to work with Systechlogic?

We had worked with Systechlogic a long time ago. We just found them again by chance and decided to reach out to their company for this project. 

How much have you invested with them?

We’ve spent close to $14,000.

What is the status of the engagement?

We began our partnership in July 2022, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, everything has been going well. We’re getting more conversions from campaigns and generating a good amount of leads on Facebook. With Systechlogic’s help, we’ve generated several leads on Facebook. Overall, we’re satisfied with their services.

How did Systechlogic perform from a project management standpoint?

They are very responsive to our needs. We communicate with them through WhatsApp, phone calls, and Google Docs.

What did you find most impressive about them?

We’re impressed with how hard-working they are.

Are there any areas they could improve?

They can improve on providing quick responses.

Any advice for potential customers?

Make sure to clearly communicate your needs and goals so that both sides are always on the same page.

BACKGROUND

Introduce your business and what you do there.

We’re a development company with multiple clients in Pakistan and the UK. We outsource projects to partnering companies to provide what our clients need.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Systechlogic?

We needed to develop a CRM SharePoint application for a client, but we didn’t have the expertise.

SOLUTION

What is the scope of their involvement?

One of our clients wanted to restore their SharePoint application because they lost all their data. We’ve outsourced the project to Systechlogic because our expertise is in providing solutions on the e-commerce platform. Systechlogic has identified the lost data and what needs to be redeveloped. 

We have four applications, and three have been restored and redeveloped. One is still under construction.

What is the team composition?

We work with four people from their team: two developers, the head of the team, and the project manager, who is also our point of contact.

How did you come to work with Systechlogic?

A Saudi Arabian company I worked for recommended them. They told me that Systechlogic had the expertise for CRM SharePoint.

How much have you invested with them?

We’ve spent around $15,000–$25,000.

What is the status of the engagement?

We began our partnership in August 2022, and it's still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, we’ve moved steadily. Systechlogic is taking proper follow-ups for our client. Sometimes we also join the meetings to understand if all the commitments have been adequately fulfilled, documented, and shared with all the stakeholders. Overall, Systechlogic knows how to do the job and is professional.

How did Systechlogic perform from a project management standpoint?

Project management is good. We don’t have to follow them for updates, which makes our life easier. We use Slack and email for communication and ClickUp and CRM SharePoint to manage the project.

What did you find most impressive about them?

They’re very professional. Everyone does their best to deliver and match the bar that we set.

Are there any areas they could improve?

We’re in different time zones, so sometimes there's a clash. However, everything else is good.

Any advice for potential customers?

I suggest having a discovery phase so everyone understands what you want to achieve.

BACKGROUND

Please describe your company and your position there.

We, MAL Pakistan Limited, are the Global Alliance partner and sole distributor of ExxonMobil Lubricants in Pakistan. We manufacture wide rage of Lubricants for all type of Vehicles, Industry machinery, heavy generators and many other machinery. I am working as Manager Finance there, looking all over Financial matters and Product costing side.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systechlogic?

In the modern fact paced era, where timely and correct decision making can change total outlook of the business, our goal was to improve over all product costing analysis and improve decision making. We were unable to reach at that level of design where we could enable and equipped the senior management to take decision on any factor effecting product cost. Systechlogic has helped us to design the interface on Excel where all the tools are mentioned on face and management can change any factor and analyze its impact on product cost and can take decision accordingly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found out Systechlogic a group of top professional, who understands client's requirement very well. Apart from the corporate contract bounding, they know how to go an extra mile to develop long term relationships with their clients. We explained our requirements to 3 different vendors and obtained the cost. Although Systechlogic did not quote the lowest cost, but their professional attitude, client dealing and top behavior in whole process made us inclined towards them.

Describe the project in detail and walk through the stages of the project.

Firstly, they conducted two initialed meeting to understand the actual requirement and the overall existing workflow. Then they pointed the flaws in it and helped us to rectify them. Then they designed their system, or interface, in excel to help us analyze in a more detailed way. They did not do the task as per our requirements only, but they added extra feature, extra tool and added more value in it.

How many resources from the vendor's team worked with you, and what were their positions?

There were two People from Systechlogic who we mainly dealt with. One is Mr Shaheer, a top professional, who knows how to built strong ad long term customer relationship. The other person was Mr Saif, an Excel expert, who was actually the person on ground and did all the designing and execution of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the execution of this Dashboard, our decision making was very quick and timely. The management was very pleased with the overall project completion.

How effective was the workflow between your team and theirs?

As mentioned earlier, they were top professionals who went the extra mile to build a customer relationship. Even in the odd timings when they were being contacted, they never hesitated to answer us and always responded with positive attitude.

What did you find most impressive or unique about this company?

It was very comfortable to deal with them. Even we did some changes in the dashboard in mid project, which they accommodated pleasingly. This attitude impressed us the most and would definitely force us to contact them again if any requirement occurs.

Are there any areas for improvement or something they could have done differently?

Well, I Believe every person, every project has area of improvement. Some times I felt like they could not understand my requirement very well and I was asked same thing again and again. But I would appreciate this attitude as it was better to execute with clarity rather than executing and failing without direction.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder & Director of Innovative Visa Solutions Immigration INC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systechlogic, and what were your goals?

We hired them for our Web Development, Social Media platform setup as well as design handling for all our online presence.

SOLUTION

How did you select this vendor and what were the deciding factors?

We vetted them after going through a series of potential options based on their experience, their core team and price competitiveness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed our plan of how we wanted our website and socials to look like and as our work revolves around government policy, all our socials are under scrutiny and we requested to make sure the content was error free and accurate. They shared the plan of action and gave us milestones based deadlines that were achieved.

How many people from the vendor's team worked with you, and what were their positions?

4 people. Their Co-founder, Technical Head, Head of content department and Head of social media marketing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are in the initial phase of our business so won't be able to gauge that accurately at this point.

Describe their project management style, including communication tools and timeliness.

We had a dedicated WhatsApp group for communication as well as weekly zoom meetings with the team to check on progress.

What did you find most impressive or unique about this company?

Their whole team is very dedicated and gives timely input.

Are there any areas for improvement or something they could have done differently?

I am very satisfied overall with the entire process. Five stars from me.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations in charge of multiple projects at a holding company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Systechlogic?

We needed digital marketing services. 

SOLUTION

What was the scope of their involvement?

Systechlogic is partnered with a local company and is helping us with all our digital marketing. The team has provided social media campaigns and marketing brochures. Currently, they’re doing photoshoots for residential properties. They also work on websites and SEO. 

What is the team composition?

I keep in contact with one person in the Systechlogic team, and another person in the local company that partnered with them.

How did you come to work with Systechlogic?

I believe the local business owner recommended them to us. We started working together, and we don’t find any trouble with them.

How much have you invested with them?

We’ve invested less than $50,000.

What is the status of this engagement?

Our engagement started in January 2020, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are doing great and will continue to work with Systechlogic. Our company has another project in the near future, and we’ll definitely have Systechlogic on board. 

How did Systechlogic perform from a project management standpoint?

Systechlogic makes the communication between us and their partner very easy. Their team contacts the partner directly or via email and keeps us posted with weekly reports about work progress and scopes. They’re also very good at meeting deadlines. 

What did you find most impressive about them?

They’re doing the best of their capabilities with the scope we gave them. We know they provide more services, but we didn’t give them a big scope because we’re not looking for that right now. 

Are there any areas they could improve?

They don’t have anything to improve. 

BACKGROUND

Please describe your company and your position there.

I am CEO/ Founder of Zambeel Partners, a strategy and implementation advisory firm which is a shareholder and operating partner of Parazelsus. I am the Executive Chairman of Parazelsus, a multinational distribution and logistics company that delivers healthcare and FMCG products to retail and wholesale outlets in Pakistan and other countries. Within Pakistan we have a network of 18 warehouses and 13 cities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systechlogic?

At my joining the Company as Executive Chairman, the level of digitalization was minimal and many entries were manual or not through the system. I required a detailed systems IT review, process mapping to identify gaps across sales, logistics, finance and IT departments along with recommendations of quick, medium term and long term fixes.

What were your goals for this project?

To have a walk through of our IT systems, process mapping and identification of gaps with practical and do-able fixes and recommendations.

SOLUTION

How did you select Systechlogic?

SystechLogic Team had extensive experience of logistics and distribution system and deputed a team to conduct detailed walk through with departmental teams, multiple visit of warehouses to determine the existing state of IT system, gap analysis with practical recommendations. Our focus is on quick and practical recommendations that can improve digitalization in the short and medium term.

Describe the project in detail.

Systechlogic team had series of meetings with heads and team mebers of IT, Finance, Ops, Sales and HR Teams to understand the system. They were given access to our Oracle System to run their checks and see the functionality themselves. They interviewed and did walk through tests of warehouse processes and with warehouse staff. There were follow up questions and interviews resulting in the Report Findings of System Mapping, Process, Gaps and Recommendations

What was the team composition?

There was a mainly one person team of Shaheer, who had 5+ years of tech in logistics and distribution companies plus a quality reviewer from Systechlogic

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

• Shaheer managed the overall review process well, particularly where there were delays in sharing information
• He openly sought feedback, and incorporated it into the report
• The detail, and the quality was at par with our expectation

How effective was the workflow between your team and theirs?

There was initial resistance to share information, but with time and meetings that was smoothened out and after a while both teams worked well together. Systechlogic were able to build trust and relationship with our staff to work efficiently and seamlessly

What did you find most impressive about this company?

Their experience in logistics and distribution tech is deep and impressive. Their people management is good in the local context.

Are there any areas for improvement?

When there is delay in securing information, then expedite raising the issue with the top client management so it can be resolved quicker.

BACKGROUND

Please describe your company and your position there.

I'm part of the ownership of a textiles manufacturing business that has been run by my family for over 30 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systechlogic, and what were your goals?

Our website was created around 8 years ago by a freelance agent and over the years it got obsolete, with no after-sale services to keep it updated, and the website broke down and was no longer entirely functional.

I decided to have an entirely new website made to display the company better than it was marketed in the previous one and decided to look for potential developers who could both do a good job and maintain a relationship for future services.

SOLUTION

How did you select Systechlogic and what were the deciding factors?

I looked up the developers I could find on the internet and asked my contacts to recommend some developers themselves if they knew any. I was referred to Systechlogic by a close friend and decided to approach them among a few potential others.

I decided to work with them when I met them and felt they would make good partners for the foreseeable future if I ever need services beyond web development that they could offer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I left majority of the work autonomy on them after explaining to them my requirements. I wanted an informative website that would display my company, my products, the machinery we have, contact information, and any other relevant details.

I kept the process and delivery timeline flexible due to ensure that the website was developed smoothly without the pressure of deadlines. Even so, Systechlogic was very prompt with the work they did and kept me fully involved in the work they were doing almost on a daily basis.

How many people from the vendor's team worked with you, and what were their positions?

I was primarily in touch with one person from the company, who himself is one of the co-founders and developers. I also met with some other people from his team including 1 other developer and a couple of photographers for the pictures for my website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was not made with the intention of generating traffic. it was primarily developed for the sake of having a professional online presence that could be shared to potential clients and existing partners. I am happy with the final product delivered overall.

Describe their project management style, including communication tools and timelines.

We were primarily in contact on text and phone calls. Gmails and Whatsapp was used for that. Like I mentioned earlier, there were no fixed timelines, but my work was completed within 2 months.

What did you find most impressive or unique about this company?

Its hard to find people that genuinely involve themselves into giving you a good service and guiding you better in fields you aren't entirely familiar with, Web development was that field for me but i was comfortable throughout the process because i was constantly kept in the loop.

Are there any areas for improvement or something they could have done differently?

As a relatively new company, they have yet to perfect some of the administrative processes involved in running a business. I'm sure as they work more, they'll get a mastery on that aspect along with their impressive technical skills. Besides that I cannot say how my work could be done better than it was.

BACKGROUND

Please describe your company and your position there.

I am Research Coordinator at an Islamabad-based think tank. Our think tank projects strategic foresight rooted in academia on issues of significance for the civil society stakeholders, the policy makers, and the state officials.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systechlogic?

We need to present our in-house dataset in a robust and interactive manner for our target audiences.

Since we don't have an in-house person possessing the necessary technical expertise, we, therefore, hired services of Systechlogic.

What were your goals for this project?

We need to convert our dataset in a robust and interactive database. The purpose behind the formation of the database was to allow researchers to study the militancy trends of Balochistan.

In other words, it was to be a go-to source for researchers interested in studying terrorism.

SOLUTION

How did you select Systechlogic?

We consulted a number of software houses for our project. After a thorough search, we found Systechlogic as the right enterprise which can cater to our demands in a meaningful manner.

Describe the project in detail.

Initially, we were present our demands in the form of presentation. After the initial conversation, we were able to narrow down the working scope.

Over the passage of time, different database templates were presented to us. According to our requirements, we picked the most suitable one.

What was the team composition?

From the beginning, two people were engaged from the vendor's side. This helped in not creating any unnecessary confusion.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results/outcomes are yet to be quantified.

How effective was the workflow between your team and theirs?

The workflow remains smooth throughout the project. The deadlines were always met on time. We use to always engage on Zoom and WhatsApp for any project related discussion.

What did you find most impressive about this company?

Working with Systechlogic was a positive learning experience. Throughout the project, Systechlogic provided useful advice for our project.

Are there any areas for improvement?

I do not think there is any particular areas for improvement.

BACKGROUND

Please describe your company and your position there.

Founded in 2014, Badri Management Consultancy is one of the fastest-growing boutique actuarial consulting firms in the MENA Region. We specialize in General, Life & Health Insurance / Takaful and provide customized solutions by using the latest analytical tools.

We also provide ERM, Capital Modelling, and Big Data Analytics services to our clients. I work in the capacity of HR Manager at Badri.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Systechlogic?

• Web Maintenance
• SEO for our website

What were your goals for this project?

• To increase our search visibility and hence our client base
• To ensure our website is kept up to date

SOLUTION

How did you select Systechlogic?

I posted on LinkedIn that I was looking out for someone to help out with SEO & Web Maintenance. Systechlogic had the most attractive proposal.

Describe the project in detail.

• Complete maintenance of the website in terms of updations
• New developments
• SEO for 3 different regions for our company

What was the team composition?

We had one Project Manager assigned along with a developer who did the maintenance work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All changes and updates are being done as per the timeline we had defined.

How effective was the workflow between your team and theirs?

It has been smooth and I have not experienced any delays in any of the tasks.

What did you find most impressive about this company?

Their willingness to go the extra mile, even if it was not mentioned specifically in the contract.

Are there any areas for improvement?

None, so far, I am happy with their quality of work.