SynergyTop

BACKGROUND

Introduce your business and what you do there. 

I'm the owner of a full-service digital marketing agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SynergyTop? 

I had an idea for a custom web application. There was no time for me to deploy my staff on it because we’re too busy with existing customers. I needed to hire an external resource to develop it for me. 

SOLUTION

What was the scope of their involvement? 

SynergyTop developed a web application that's a plugin that allows users to send chat messages to their website from their phone. That was a few years ago, and they continue to work for us on a daily basis. They provide website and web application development, as well as digital shopping carts. They use a variety of technologies, including HTML, PHP, CSS, and JavaScript.

Depending on the nature of the project and the needs of our customers, SynergyTop either develops from scratch, or they take over and do algorithm support. Some projects we do the frontend here and they do the backend. They're essentially an extension of our team that works during the night.

What is the team composition?

Jayesh (Founder and Director, SynergyTop) is the team leader and my main point of contact. They can increase or decrease the number of developers as needed. They also have a quality control person.

How did you come to work with SynergyTop? 

I hired the wife of the owner of SynergyTop. She suggested that I talk to her husband when I was first looking to develop the web app. 

How much have you invested with them?

We’ve spent $250,000.

What is the status of this engagement? 

Work began around four years ago, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We quality control everything. It's all about quality control. They mostly create websites and web apps that are client-facing, which have to be perfect. Because they’ve done such good work for me, I often introduce them directly to my clients on big projects. They work directly with the client, and I'm not even in the mix.

How did SynergyTop perform from a project management standpoint? 

Their team is really good, or they wouldn't still be working with us. Quite frequently we’ll have numerous businesses sign up at the same time with us. Each business gets a new website, so that's a huge wave of work for them. SynergyTop has additional staff ready to go as needed. They'll shift staff schedules and have developers willing to work with me in the morning.

We’re online together frequently. We share screens so I can see what they’re working on in real time and give them directions. Also, we no longer get invoiced for their mistakes. That way, I don't have to pay for them to do tasks more than once. If they don't get it right, then it's removed from our invoice.  

What did you find most impressive about them? 

I appreciate that SynergyTop will work extra late if needed. Jayesh won't go to bed until a project is done. He’s good about navigating the time difference between our company in the US and the developers in India. 

Are there any areas they could improve? 

Everyone can improve. SynergyTop is doing their best, and they’re better than pretty much any other developer I’ve used. 

Do you have any advice for potential customers? 

Communication is so important. Don't just talk. We make videos for them. I put line items on our service board so they can both read instructions and watch the video. The number one thing is quality control, and that starts with communication.

BACKGROUND

Please describe your company and your position there.

I'm a team lead at CD Multi-Media Gallery. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SynergyTop?

We hired SynergyTop for website updates and digital marketing services. 

What were your goals for this project?

Our goal was to update the look of our website and achieve a good rank on Google. 

SOLUTION

How did you select this vendor?

We got a recommendation because of their commitment to quality and their high level of responsiveness.

Describe the scope of their work in detail.

SynergyTop has redesigned our website and helped us with digital marketing. 

What was the team composition?

We coordinate with one digital marketing expert and one project manager. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project has helped us achieve a higher rank on Google and improve our conversion rates. 

How effective was the workflow between your team and theirs?

They're responsive, flexible, and extremely professional. They provide the great results we want. 

What did you find most impressive about this company?

I appreciate their prompt communication and timely deliveries. 

Are there any areas for improvement?

I can't think of anything. 

BACKGROUND

Please describe your company and your position there.

I am a professional dance choreographer at Aish Zumba Classes. Aish Zumba Classes is dedicated to spreading the joy of dance. Our dance Classes offer a unique way that makes dance easy, accessible and fun for everyone. We provide dance classes, aerobics, yoga, dance training, and dance workshops.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SynergyTop?

To develop a new PWA enabled Website

What were your goals for this project?

Build a user-friendly website to enhance our business online and get more public attention

SOLUTION

How did you select this vendor?

Facebook

Describe the project and the services they provided in detail.

SynergyTop has proficiency in the custom development of PWA. they deliver Progressive Web Applications which are secure, responsive and cost-effective. they create outstanding web solutions and responsive websites that leverage the scope and opportunities of the Digital World.

What was the team composition?

There was a team of 3 members, project coordinator, web designer, and web developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project helps us to get very good public attention which helps to increase our business

How was project management arranged and how effective was it?

They are professional and deliver very good services. They keep me updated about every change and we can communicate them anytime

What did you find most impressive about this company?

I impressed with their expert development team

Are there any areas for improvement?

SynergyTop is passionate about technology and it reflects in their work.

BACKGROUND

Please describe your company and your position there.

I am a team lead for CSG, a global leader in providing business support solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SynergyTop?

We needed website improvements, both in design and development.

What were your goals for this project?

We wanted an interactive website which would improve our traffic and our conversion rate and expand our online reach.

SOLUTION

How did you select this vendor?

We found them through a Google search.

Describe the project and the services they provided in detail.

They updated all the plugins we needed and provided other website tweaks.

What was the team composition?

We worked with one developer and one designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their work helped us improve our online presence and traffic.

How was project management arranged and how effective was it?

The project ran with proper management. I received all updates through email. Their technical team continuously worked on the project, making minor tweaks and fixes at no extra charge.

What did you find most impressive about this company?

The quality services of their technical team impressed me.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Uniinfo Telecom Services Ltd provides services to telecom industry players, ranging from telecom equipment manufacturers to operators. I’m a representative of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SynergyTop?

We needed a fresh website.

What were your goals for this project?

We wanted an interactive website aimed at driving traffic and increasing conversions.

SOLUTION

How did you select this vendor?

We found them on Upwork.

Describe the project and the services they provided in detail.

They updated our website with a fresh design and current plugins. The team also made additional performance tweaks. In addition, they provided SEO services.

What was the team composition?

We worked with a team of five, each member was responsible for specific tasks.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They've helped increase out incoming traffic and conversion rates. We get a decent level of attention online, and our reputation has improved as a result of their work.

How was project management arranged and how effective was it?

They managed the project well. The team was organized, asking for all of the necessary information before starting any work.

What did you find most impressive about this company?

Their prompt communication and on-time delivery impressed me.

Are there any areas for improvement?

I can't think of a negative thing to say.

BACKGROUND

Please describe your company and position.

I am an Executive of Kuhn Capital

Describe what your company does in a single sentence.

M&A and fund raising advisory

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SynergyTop to accomplish?

• Greater Internet presence

SOLUTION

How did you find SynergyTop?

• Clutch Site
• Other

Why did you select SynergyTop over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SynergyTop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1) Create inviting, informative website

2) Raise Google page ranking of company name 

3) Establish company as authority in field

4) Attractive thousands of company content readers 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1) Compliments on website

2) Substantially higher traffic

3) Cultivation of thousands of content readers 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery of evolving priorities

What was your primary form of communication with SynergyTop?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their attention to our development needs.

Are there any areas for improvement or something SynergyTop could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Lead software dev of OnSwitch

Describe what your company does in a single sentence.

Commercial solar energy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SynergyTop to accomplish?

• Build customer portals
• Build internal dashboards and tools
• Manage company website

SOLUTION

How did you find SynergyTop?

• Referral
• Upwork

Why did you select SynergyTop over others?

• Pricing fit our budget
• Referred to me

How many teammates from SynergyTop were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Handle Front end and middleware development tasks given by requirements documents

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functionality of applications worked on. Did the implemented features work or not 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

worked closely with developer. Met daily or multiple times weekly. Item we're mostly delivered on time, if not we knew exactly why and worked through issues together. Just like having another member of the dev team

What was your primary form of communication with SynergyTop?

Virtual Meeting

What did you find most impressive or unique about this company?

Developers ability to work well with any technology we decided to use in our tech stack, and understand continuously changing requirements in a fast paced environment 

Are there any areas for improvement or something SynergyTop could have done differently?

Whenever we encountered issues, Synergytop adapted its development strategy immediately to meet our needs.

BACKGROUND

Please describe your company and position.

I am the VP of Marketing of Bee's Knees Wellness

Describe what your company does in a single sentence.

We're a luxury CBD company with multiple sales channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SynergyTop to accomplish?

• Landing Pages

SOLUTION

How did you find SynergyTop?

Referral

Why did you select SynergyTop over others?

Referred to me

How many teammates from SynergyTop were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to build an educational website to correspond with our e-comm property.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Synergy Top helped us create a blog quickly and efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Asana to manage the project.

What was your primary form of communication with SynergyTop?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were good communicators. They were also easy to work with.

Are there any areas for improvement or something SynergyTop could have done differently?

Not all functionality was delivered on time, but the site works well.

BACKGROUND

Please describe your company and your position there.

I'm the president of Path Elements. We are a training and development company that offers online software, courses, and coaching services to business, education, healthcare, government, faith, and service organizations. We use proprietary software in our programs and services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SynergyTop?

To support the ongoing development of our tools and resources.

What were your goals for this project?

Build a stronger and more robust software platform to reach more users and improve our technology.

SOLUTION

How did you select this vendor?

They came recommended by a business associate.

Describe the project and the services they provided in detail.

They developed new infrastructures to support expansion as well and create products that we'd been working on for a bit but and weren't getting done. They stepped in and performed excellently, solving hundreds of ticket issues and improving the overall performance of how we present our tools online.

What was the team composition?

Lead Developers, Project Management, SR Manager, Founding Manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They came recommended at a time when we were in the middle of some expansion areas. They knew what to do and gave us great peace of mind knowing being at the helm. 

How was project management arranged and how effective was it?

A lead project manager was in place that allowed for direct communication and feedback. Easy to set calls and keep things moving.

What did you find most impressive about this company?

They are eager to solve things and find solutions that work. They are quick to reply and keep moving forward. 

Are there any areas for improvement?

For what we are doing at this time, no.

BACKGROUND

Please describe your company and your position there.

I am an orthopedic doctor at Medicare Hospital & Research Centre.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SynergyTop?

We hired SynergyTop to build a new website for our hospital.

What were your goals for this project?

We hoped to maintain a professional online reputation while promoting our hospital and its services.

SOLUTION

How did you select this vendor?

We found SynergyTop through a Google search.

Describe the project and the services they provided in detail.

We relied on SynergyTop to build a responsive and SEO-friendly website to help us improve our online reputation. SynergyTop also coordinated social media optimization services.

What was the team composition?

We worked with a project coordinator and a digital marketing analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Following the launch of this new website, we’ve experienced high rankings in Google searches, increased traffic, and more online attention overall.

How was project management arranged and how effective was it?

SynergyTop managed the entire project through their ERP system, which provided regular updates regarding the status of the project.

What did you find most impressive about this company?

Their work exceeded our expectations. They provided valuable recommendations to promote our services, and I appreciated the project coordinator’s professionalism.

Are there any areas for improvement?

No, we had a successful engagement.