Driving Synergy Assuring Growth
SynergyTop is a global software solutions provider that delivers innovation and technology services. We offer our expertise in the areas of Mobile, Product and Application Design and Development, Web Services, Digital Marketing and Quality Analysis.
We, at SynergyTop are passionate about technology. This, coupled with our fast-paced execution ability enables us to provide asymmetric advantages to our customers; as well as faster time-to-market. We deliver end-to-end software and technology solutions that enhance productivity and customer satisfaction for our various clients.
SynergyTop works as an extension to our client's team! We share our experience of working with various domains and business processes with our clients and provide valuable insights for achieving their business objectives. Our technology solutions are designed and built on this assessment and its applicability in the business environment.

headquarters
other locations
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402, 4th Floor, TRANSBAY BalewadiPune 411045India
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TRIMARK, Osiris, The World Groove Movement, Celcom, Stark, Nasdaq, Chart Perfect, Revolve, Harcourts Auctions, Healthy Dining Finger, Uniinfo Telecom, Practice Aid Healthcare

eCommerce portal for a corporate gifting platform
Check out how SynergyTop’s eCommerce developers created a custom portal for a corporate gifting platform and delivered great results. The client are a passionate team of technologists who understand your corporate gifting needs and help you please your customers, prospects or employees, with carefully curated gift boxes that include wonderful hemp-based produces.

A Seamless Cross-platform App For Contractors
Our client is an innovative startup that lets users buy, sell, rent, and monitor their construction tools with ease. To bring this unique idea to life they need a solution that was available on Android and iOS devices, was user-friendly, and would help them create a digital presence. They also needed a high-accuracy security system to be integrated with their cross-platform mobile app.
Our solution for the client included:
- A cross-platform app built using React Native at the core.
- We ensured that faulty tools were not sold/rented on the app by making sure multiple pictures are added by the users.
- A complete tracking system was built for the Super admin
- There was a multi-select button for purchasing various tools at once
- SMS integration was done with the app.

Medical Supplier's Productivity & Sales
Our client is a large-scale supplier of medical kits and first aid products for hospitals, pharmacies, and smaller suppliers.
To be able to better serve its end-users, our client required a web and mobile-based digital eCommerce platform.
We developed the following solution for them:
- A web app was developed using React and a cross-platform mobile app was developed using React Native. Python was used as the server-side technology. MySQL database and AWS server were also used.
- Two versions - Standard and Enterprise - were created for the app based on the different features that were included.

One Stop Website For Dance Lovers
Our client offers dance classes, dance retreats, dance training, and fun personal development dance workshops. During the pandemic, physically offering the services was impossible, and thus, our client needed a digital solution.
For that we delivered a single, multi-functional website with the following features:
- Scope for our client to manage memberships as well as training
- Seamless subscription model with Stripe payment gateway integration
- A custom post feature was added to optimize ‘advanced search’
- The Class Finder plugin was optimized to help locate the physical classes on Google Map

SynergyTop Develops A Multi-functional Web App For A Healthcare Platform
About the Client
Our client is a US-based telehealth platform that works to ensure that patients can book appointments with world-class physical therapists and quickly and easily get virtual consultation. For physical therapists, the platform reduces the gaps in their schedules, and thus helps curb revenue loss.
The primary goal of the platform is to facilitate smooth scheduling of physical therapy appointments for both patients and therapists. The platform currently offers physical therapy-related services but they have plans to expand to occupational therapy, speech therapy, nutrition therapy and more.
Technology - Express.js, Mongo DB, Node JS, React JS
Business Benefits
With SynergyTops’ proactive approach and bespoke solutions, the telehealth platform and their end-users were able to reap the following benefits:
- The web app allows patients to get virtual treatment from therapists from multiple locations. This also helps clinics and physical therapists to cater to clients from different geographies and not miss out on patient leads.
- The web application allows free-flowing communication between patients and specialist therapists. Virtual meetings also aid in ensuring easier and wider access to healthcare.
- The team at the telehealth platform is moving towards achieving goal of making healthcare an easy and quick process for all as more and more people are now connecting with the web app for their physical therapy needs. Their user base grew by 17% within the first 3 months.

Driving Better Customer Engagement For A Leading Solar Energy Market Platform With A Python-powered Web Application
About the Client:
Our client is a San Francisco, California-based market platform that provides solar energy solutions for commercial buildings.
Their AI-powered platform makes it quick and simple for commercial building owners to find solar project developers at the lowest price. The solar aggregator has pre-qualified solar installers, suppliers, and financial partners to speed up the purchase process.
The platform also supports installers and suppliers by offering them value-added software and services. And provide expert solar project teams for on-site oversight.
Technology - DynamoDb, Falcon Template, Flask, Python
Business Benefits
Upon implementation of the solutions as discussed the solar energy market platform was able to achieve the following business benefits:
- The end-users of the app can easily find details about any project with just one single click. Details like Key Project Milestones, Weekly/Daily Report, Open Items, Documents, Summary, Contacts, etc. are shown in the app itself. The user experience almost doubled with the Python-powered web app.
- The application has a secure login which ensures that there is no unauthorized access. Our client was now safe from data security threats or privacy violations.
- The company can now help its clients more effectively in finding solar solution providers. With the use of the web app, our client was able to successfully expand their user base by 10% within the first 6 months.
- The project was completed by the SynergyTop team in record time and with great accuracy, which helped save time and cost for our

Driving 39% Increase In Leads For A Professional LGBTQ + Mentorship Platform With A PHP-backed Website
About the Client:
The client is a leading transformational leadership development platform for LGBTQAI early career professionals and allies. Leveraging best-in-class individual and organizational psychology methodologies, and an advisory panel of diverse positive change experts, the platform helps participants evaluate their life stories to find their inner strengths, motivation, and inspiration. Building on that foundation, participants develop interpersonal relationships, influence, and change leadership skills. Effectively, they use their personal stories to lead positive change in themselves, their families, communities, and organizations.
Technology - Bootstrap, HTML/CSS, jQuery, Laravel, MySQL
Business Benefits
With SynergyTop’s website development services, our client could achieve the following business benefits:
- A 24/7 online presence in the form of a website helped generate 39% more leads than before.
- The website had two end-users – mentors and mentees. Both types of users were better able to access the required information through the website because of simpler navigation and a clean UI design. Initial feedback from users suggested a 3X increase in user satisfaction.
- The server enhancements carried out by our team of developers helped our client save up to 40 person-hours per month on server management.

Helping Doctors Manage 40% More Patients With The Practiceaid Web And Mobile App
About the Client:
PracticeAid is a digital platform that empowers professionals from medical, dental science, hospital administration, lifestyle management, and other healthcare domains to collaborate and digitally provide healthcare services to patients. PracticeAid offers multi-platform solutions for the healthcare industry, currently including solutions for Electronic Medical Records (EMR), doctor’s appointment, billing, diet management, patient education, notification & alerts along with health intelligence and a unified dashboard.
Technology - AWS, Mongo DB, Node JS, React JS, React Native
Business Benefits
Our client achieved the following business benefits with the PracticeAid web and mobile app developed by our team:
- The doctors who started using the mobile app we developed were able to serve patients with 36% higher efficiency than without the app. This was possible with the live patient status in the app. It helped doctors track their patients and offer better healthcare.
- Patients were able to quickly and easily connect with doctors, which led to hassle-free and timely healthcare. Patients using the app rated it highly in terms of ease of use.
- Doctors can easily and efficiently manage their daily tasks and processes and can now manage 40% more patients in the clinic by sharing relevant documents and creating a digital ecosystem.
- With the apps, the doctors achieved the potential to increase their month-on-month revenue by 19%.

Trust Id
Domain – Communication – Verification of Social Identity Number
Our client requested us to create a Mobile App that facilitates Instant Identity verification via social identity number.
- Authentication of Social identity number
- iOS and Android application with secure HTTPS channel
- Demographic and biometric authentication
- Allows users to pay using Mobile wallet via secure payment gateway

HOCKENBERGS
Domain – Ecommerce
The client is an Ecommerce Portal selling 40,000+ restaurant supplies and commercial kitchen equipment. We have developed this website to showcase one of their product range.
Technology – ASP.NET MVC, SQL Server 2012 with 3-Tier architecture
Solution Highlights
- Advanced full text search functionality and excellent faceted search filtration facility
- Interactive PDF feature to take a screenshot of the order invoice
- Protecting the history of built orders, shipping tracking status and mailing functionality
- Implementation for Customer Chain Accounts with Multi User functionality
- Personal Order Guides for every customer
- Integrated with FACTS ERP for order processing

NIIT
Domain - Learning Management, Training Delivery Solutions
Technologies - Oracle ATG Commerce, Oracle Endeca Commerce
NIIT provides software learning and training solutions to individuals, institutions and corporations. SynergyTop is a trusted vendor for NIIT Ltd. As a Preferred Partner, we have delivered Quality Consulting and Training assignments to the client.
Consulting Highlights –
Provided Consulting and Training solutions to the various client like NCR Corporation, Schneider Electrical, HCL Technologies, UST Global etc.
NCR Corporation – Data Load Process, System Integration, and Process Optimization
Schneider Electrical – Provided Training on ATG Installation and Configuration; as well as shared the basic information about using and customizing Oracle Commerce solution
HCL Technologies – Provided Training and consulting to the offshore team to ramp up on Oracle Commerce platform

Nasdaq Entrepreneurial Center
Domain - Business
Technologies - Wordpress
Nasdaq Located in San Francisco delivers world-class resources and mentoring to enable every entrepreneur across the globe to realize their maximum potential.

ANGEL SHAVE CLUB
Domain – Lifestyle
An online boutique store for women, providing them a smarter way to shave.
Technology – WordPress CMS, PHP
- Developed using WordPress customizer
- PSD to HTML conversion -> HTML to WordPress
- Integrated and customized WooCommerce as per the subscription model offered by the client.
- Customized WooCommerce pages as per the website design.
- Stripe Payment gateway for secure payments and Ship Station Plug-in for swift pro

PREMIER COLLECTIONS
Domain - Ecommerce
Technologies - HTML5, PHP (OS Commerce), Javascript
The client is an E-commerce Portal selling 40,000+ restaurant supplies and commercial kitchen equipment. We have developed this website to showcase one of their product range.
Solution Highlights
Leveraged MySQL to segregate categories, sub-categories, products and options
Extended search functionality with a keyword replacement feature
PDF feature used to capture the screenshot of the whole product page
Showcasing of the products with quote request feature

The World Groove Movement
Domain - Training & Dancing
Technologies - WordPress [Integration of Woo-Commerce and Woo-Commerce Subscriptions]
This a WordPress based subscription website for a Dance Academy offering training and license for accessing their online content including Video Tutorial and Online workshops.
Solution Highlights:-
Single website for all client’s need- The client was using two websites to manage the membership and trainings. We have created a single website to manage both the functionalities.
Automation of subscription functionality-The subscription was handled manually by admin in the previous website. In the new website, we have implemented automation for their subscriptions.
Custom solution for Advance Search- We implemented the Advance Search feature on video tutorials which is a custom post.
Enhancement of Class Finder Tool- We customized the Class Finder plugin to locate their classes on Google Map.
Enhancement of User Management and User Access Management Module.

TOTALL
Domain – MedZing
Technologies – iOS and Android
We developed this application for one of our clients in the Healthcare domain. The easy to use, intuitive application helps the patients with pertinent information regarding their appointments, pathology results and follow up consultation.
- Application shares information such as consultation room, dietician slot, pathology test requests when they are in the medical center.
- Current status of the patient’s visit, with reference to the tasks that need to be taken up as well as the ones that have been completed.
- Follow up details

Oxy Life
Domain – Ecommerce portal for online medicine shopping
SynergyTop designed and developed an Ecommerce website for healthcare domain. It provides online selling of medicines with proper description, suggested usage, Ingredients etc.
- Enhanced user experience with better functional flow and easy navigation
- Modified back end and made it more user friendly
- Created a Dynamic website with High fidelity graphics

STARK
Domain - Ecommerce
Technology – Magento, PHP
Solution Highlights
Utilized MySQL to segregate categories, sub-categories, products and options
Deposco platform used to manage and add to the inventory
B2B E-commerce site
Checkout process with manual edit in the order

Konnect Pipal
Domain – Konnect Pipal
Technologies – iOS and Android
We developed an enterprise application that enables organization’s recruitment and related processes. This application also facilitates Administration and HR within the organization.
- Developed on Laravel (PHP Framework) using Web Services APIs
- Simultaneous job posting on LinkedIn, Facebook, Recruitment portal and Organization’s app interface
- Eases Recruitment – Referral job posting, Interviews on Video Calls
- Notifications related to Events, Announcements, Quiz and Awards for employees
- Easy location tracking of the mobile workforce

TRIMARK
Domain - Shopping
Technologies - Oracle ATG
TriMark is USA’s largest provider of Restaurant Equipment, Restaurant Supplies & Design Services. SynergyTop leveraged Oracle Commerce Solution Suite to build this E-commerce portal with a back-end integration with JDE.
Solution Highlights
Syncing Master Product Catalog data, Customer Data, Supplier Data, Inventory Feed, Order History data, Invoice Data
Live calls for Pricing, Inventory Availability, and Sales Order
Enabled the fulfillment system for Shipment
Inventory and Warehouse Management

ORPHAN BOARDS
Domain – Lifestyle
An Ecommerce portal for surfboard enthusiasts! Surfers can barter, sell or buy new or used surfboards.
- Developed custom post for SurfBoards from seller as well as buyer.
- Seller buyer login system using mylogin plugin.
- Created custom utilities for the client, such as chatting option, email notifications for every transaction
- New product notification, sale, changes in product specifications

RW SMITH
Domain – Shopping
The client is an Ecommerce Portal selling 40,000+ restaurant supplies and commercial kitchen equipment.
- Utilized MySQL to segregate categories, sub-categories, products and options
- OSCommerce platform used to manage and add to the inventory
- Back-end maintenance of inventory levels
- Discounts and promotional codes during checkout

VERY KOOL
Domain – Verykool
Technologies – iOS and Android
- Access to specials and promotions
- Technical support
- Recommended apps
- Updates on new blogs and features

SynergyTop - Client Testimonial | Our Happy Client | Samuel McGrew - Founder, Grade Plays
We are more than a vendor to our clients. They entrust us with the success of their mission-critical projects and we always delight them with our on-time service.

Client Testimonial | Anna Taylor - Corporate Director Marketing & Ecommerce at TriMark USA
We are more than a vendor to our clients. They entrust us with the success of their mission-critical projects and we always delight them with our on-time service.

Driving Growth For Tire Supplier With Magento
About the client
Our client is a distributor of high-quality automotive tires and industrial lubricants in the Philippines. The company has a legacy of over 2 decades and has been bringing world-class brands to the country, enriching the automotive tires and lubricants segment. Our client’s motto is to bring global products to the Philippines and ensure access with their wide network and highly competent organization.
Key Challenges
During the initial discussions with our team, our client mentioned that they were facing the following challenges:
- They were struggling to create an online presence for their business. They wanted to create a virtual presence for themselves to be able to continue and enhance their offline legacy.
- Our client wanted to reach wider audiences and that was not possible without having suitable online portals.
Business Needs Synopsis
Based on the key challenges that our client was facing, we outlined the following business needs:
- A comprehensive eCommerce store that can help our client sell various tires and lubricants to customers across the Philippines.
- A website that can help them build a strong digital presence and enhance their real-world legacy.
- A mobile app to reach even wider audiences and ensure round-the-clock accessibility.
SynergyTop’s Solution
- A Magento 2-powered eCommerce portal through which our client can reach a wider audience and bring in more customers.
- A website that will act as the first point of contact for buyers as well as prospective partners. Magedelight and Webkul Plugin, Google API, and Paypal integration are added to the website to offer a feature-rich solution.
- We are also working on developing a cross-platform mobile application for our client, which will further enhance their virtual reach.
Business Benefits
- An increase in inbound leads from the website and more sales through the eCommerce portal.
- With the mobile app, our client can expect to increase their brand awareness manifold.
Reviews
the project
Custom E-Commerce Development for Wellness Company
"They did a great job."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of multiple fintech and marketing organizations.
For what projects/services did your company hire SynergyTop, and what were your goals?
We have used SynergyTop for (2) complex e-commerce development projects, the first project (WellnessGifted) involved the creation of an e-commerce platform in the BtoB space with custom architecture and development around "one to many" ordering. The second project was a complex e-commerce initiative in the Affiliate/Direct Selling space (Bee's Knees), the project required integration with a back end compensation/shopping cart provider and a fulfillment shop. SynergyTop had to learn about the back end vendor for integration.
How did you select this vendor and what were the deciding factors?
We originally selected SynergyTop for WellnessGifted through a referral, they were timely, organized and cost effective with their responses. They did a great job on the first project so the second project was an easy decision.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
For WellnessGifted we created a solution, project plan and deliverables (mostly internal). We decided to go with WOO Commerce, Square and custom development for the One to Many functionality.
How many people from the vendor's team worked with you, and what were their positions?
2-3 people from the CEO to Project Management.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The general feedback is that the system was completed on time and worked for our customers.
Describe their project management style, including communication tools and timeliness.
SynergyTop manages from soling a Business Problem (key)-They really want to understand the problem so they can give you their input on potential ideas and then a timeline and project deliverable document is delivered and followed.
What did you find most impressive or unique about this company?
They will go the extra mile and come up with solutions based on their great history, they listen to the business problem.
Are there any areas for improvement or something they could have done differently?
No, they did a great job.
the project
Custom Software Development for Physical Therapy Platform
"SynergyTop was very speedy in their responses and development."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the COO of Recover . Recover is a healthcare platform focused on connecting patients with physical therapists through telehealth. Physical Therapists are able to mark their availability through a calendar interface, and patients are able to schedule appointments with the physical therapists in their openings. The platform provides quick and easy access for patients to physical therapists. Physical therapists and/or physical therapy clinics can use Recover to fill cancelations that arise within their own practice.
For what projects/services did your company hire SynergyTop, and what were your goals?
We hired SynergyTop to create the web ap which allowed physical therapy providers to mark their ability and patients to schedule with the providers. We needed a calendar interface for scheduling, video for the telehealth aspect, templates for the physical therapy notes, a way to collect and distribute funds, a way to view and retrieve notes, and the ability to run reports and edit accounts through an admin portal.
How did you select this vendor and what were the deciding factors?
I found SynergyTop through an online search for a local San Diego company that does web/ap development after we had an unsuccessful experience with another company in India.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
This included mock ups and wireframes initially. Once we had this outlined, the developers worked on account registration for patients/clinics/physical therapists, log in, scheduling, profile management, accepting and distributing payments via Stripe, video conferencing via Twilio, text/email notifications to patients and providers, note templates, and admin portal. Then the team did quality assurance: functional and UI testing.
How many people from the vendor's team worked with you, and what were their positions?
I believe there were 2 different project managers I worked with and then 2 other team members that I only worked with a few times on smaller tasks such testing.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The team successfully devilvered our web ap, and we will work with them as we get feedback from users to make the web ap even more user friendly. In the future we will be able to turn the web ap into a mobile ap. Please note: you can use Recover on a mobile device, but we plan to turn into a downloadable ap in the future. We will use SynergyTop for SEO.
Describe their project management style, including communication tools and timeliness.
The project management was impeccable. Synergy Top is very organized and transparent. Expectations were spelled out in the proposal, and then we used Jira for the project management software. During some of the meetings we would go over an excel spreadsheet where details of project were clearly presented and the team checked in with me to make sure all areas had been addressed.
What did you find most impressive or unique about this company?
SynergyTop was very speedy in their responses and development. The only slacker was me and my partner because we both had full time jobs outside of the project. I found SynergyTop to be very patient and understanding with me. The were extremely professional with all correspondence.
Are there any areas for improvement or something they could have done differently?
It would have been better for me to have early afternoon meetings, however, due to the time difference, early morning or late evening meetings ended up working out for us all.
the project
Shopify Dev & UI/UX for Wellness Subscription Service
“They were great at being flexible to support us.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of subscription box company in the holistic spiritual wellness space.
What challenge were you trying to address with SynergyTop?
We had a fully functioning website but it wasn’t reflective of the business model that we wanted. As a subscription service we wanted to push visitors to sign up for a subscription, not just a one-time purchase. We noticed that there were too many steps to the checkout page and wanted to design it in a way that leads visitors to a subscription.
What was the scope of their involvement?
They created code on our Shopify site to improve our UI/UX. We sent them our brand book and gave them windows of exactly how we wanted it to flow. They built it according to those requirements. They also presented different options because mobile was important to us.
We got mockups every 3–5 business days. We selected what we wanted and they built it into the code. They integrated all the apps that we had on there, along with recommendations of ones they thought would be better. They did a bit of design on the buttons within the page, too.
What is the team composition?
We worked with one person from their team.
How did you come to work with SynergyTop?
We posted on LinkedIn and they reached out to us. They were very prompt and professional and weren’t very salesy. We scheduled a call and they did a lot of listening. It felt like they were there to provide a service based off our needs.
How much have you invested with them?
We spent close to $8,000.
What is the status of this engagement?
We started working together in December 2020, and we wrapped up in February 2021.
What evidence can you share that demonstrates the impact of the engagement?
They were really good at delivering what we wanted but they also offered little suggestions here and there. Even within the first few days we saw our time on site increase from 20 seconds to 35 seconds. The number of pages they visit has also increased.
How did SynergyTop perform from a project management standpoint?
Their project management was stellar. They were very communicative about any delays or unrealistic timelines from the get go. We had our own project management that they used and they also had access to our Slack channels. They took very thorough notes.
What did you find most impressive about them?
Communication is number one for me and they were really great at being available. It never felt like I was struggling to reach them. We made a lot of changes along the way and they were great at being flexible to support us.
Are there any areas they could improve?
The actual financing wasn’t crystal clear. It would’ve been great if there was a bit more formality around the billing.
Do you have any advice for potential customers?
My advice is to have a standing weekly call to touch base. I would recommend that, in case anything falls through the cracks.
the project
SEO & Digital Marketing for Educational Nonprofit
"The team was quite punctual and came up with really good results for our company."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the marketing head with The Youth Project.
For what projects/services did your company hire SynergyTop?
We hired SynergyTop for SEO ranking and overall Digital Marketing.
What were your goals for this project?
To improve SEO ranking of our website along with getting more traffic and enhancing search visibility on Google.
How did you select this vendor?
From Google
Describe the scope of their work in detail.
They are working in a systematic manner and the team is quite cooperative and i am happy to work with them.
What was the team composition?
I am dealing with the Digital Marketing Manager and his team.
Can you share any outcomes from the project that demonstrate progress or success?
We have effectively improved our SEO ranking and now we are able to reach to the target market.
How effective was the workflow between your team and theirs?
The digital marketing manager that we were assigned was easy to communicate with and provided us frequent updates. Overall, I was impressed by the timeliness of the team.
What did you find most impressive about this company?
I found the marketing team very easy to communicate with and the digital marketing manager was very keen regarding the work and the deadlines. The team was quite punctual and came up with really good results for our company.
Are there any areas for improvement?
We are satisfied with their work.
the project
Dashboard Development for Self-Care Marketplace
"Because of SynergyTop’s work, we’re extremely confident in our product’s performance."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder and CEO of One Centricity, an online self-care marketplace. We sell products and services in the self-care industry.
What challenge were you trying to address with SynergyTop?
We were working with another developer on a custom dashboard development project. Unfortunately, our engagement wasn’t working out, so we partnered with SynergyTop to complete the project.
What was the scope of their involvement?
SynergyTop was responsible for building a customized dashboard for our vendors. The dashboard contains a booking system as well, for out of state partners. We have a robust backend, which SynergyTop helped to simplify so we can produce our products and services more quickly and seamlessly. Aesthetically, the team chose fonts and colors, created a customized template, and designed buttons.
What is the team composition?
Priya (Business Development Director) was my main point of contact.
How did you come to work with SynergyTop?
I found them on UpWork, where they had good reviews. They also had a reasonable price point and were local to our offices, so I knew I could meet with them in person if I needed to.
How much have you invested with them?
We’ve spent about $6,000 so far.
What is the status of this engagement?
Our collaboration began in October 2019 and is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We’re actually about to launch our platform today. Because of SynergyTop’s work, we’re extremely confident in our product’s performance. We’re sure that everything will work well and that, as we move forward, the team will be available if we have any site maintenance issues or bugs.
How did SynergyTop perform from a project management standpoint?
Priya is extremely responsive and well organized. I can email her and expect to hear back in minutes. We use Google Docs to send over instructions and requirements, and their turnaround time is extremely quick. If we assign a task to the team, it’s usually done within the week.
What did you find most impressive about them?
Their communication really stands out. I constantly ask questions, because I’m not really a tech person, and SynergyTop is always willing to make sure I understand exactly what’s happening. They make the technicalities of the project really accessible. Also, every time a task is completed, we go over that particular task before moving on to the next, which is a level of organization I really appreciate.
Are there any areas they could improve?
No, the engagement has gone really well.
Do you have any advice for potential customers?
Be open and honest with them, and tell them exactly what you need. Even if you’re not a tech person and you’re unsure if they can make it happen, SynergyTop will be able to cut through what you’re saying and deliver something that makes sense.
the project
Content & Video Production For Eye Healthcare Startup
"We got a lot of value and a beneficial deliverable fast."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a startup in the development stage. We’re developing a contact lens that delivers a glaucoma drug to the eye. I’m the VP of Commercial.
What challenge were you trying to address with SynergyTop?
We needed to find a succinct way to describe exactly what glaucoma is and how it affects individuals globally. Also, how our solution provides a differentiated and disruptive therapy which, we believe will ultimately prevail in the fight against glaucoma.
We’re in a fundraising mode, so we need to be able to explain to prospective investors how we’re different very quickly.
What was the scope of their involvement?
We started with an outline, a basic script. They did everything from refining the script to the rest of the work to put together the explainer video and animation development. They did the artwork and chose the voiceover and music (with our input), for example. They did the heavy lifting on the development side so we could communicate our story very effectively.
What is the team composition?
We had one project manager. Their senior executives were involved at some level. I can’t say how many people were involved, but I also had contact with one of their creatives, occasionally.
How did you come to work with SynergyTop?
We vetted maybe eight companies that had this capability, narrowed it down to four, and asked them for proposals. We looked globally; SynergyTop is based in San Diego but does a lot of their work in India. Everyone sent in quotes and, based on that and their capabilities, as well as our founder’s pre-existing relationship with SynergyTop, we went with them. Their proposal was also the most cost-effective.
How much have you invested with them?
We spent less than $10,000.
What is the status of this engagement?
Timeliness was a big factor for us. We brought them in in January and had to start fundraising in March. The project officially started in February 2020, and we had the video done by the end of March. We were able to squeeze a 6–8 week-long project into four weeks.
What evidence can you share that demonstrates the impact of the engagement?
They definitely produced a beneficial deliverable in the sense that we immediately dropped it into our pitch deck and threw it on our website. It’s not the only thing driving, but it’s definitely helping us get some fundraising attention. It answers questions very quickly. We were looking for the “wow” factor, and, so far, we’ve been able to produce it. We’ve been so happy with the product and how we got there. We got a lot of value and a beneficial deliverable fast.
How did SynergyTop perform from a project management standpoint?
The biggest thing, other than the value we got from the cost-effectiveness, was that they were able to complete the project in such a short timeframe. The truncated schedule required a ton of communication back and forth, and the team was super responsive. They worked really hard to get this done.
There were a lot of emails going back and forth. Because it’s a video format, there were some very specific questions and answers. We did through written communication and immediate follow-ups by phone. They were very receptive to having calls and always asked great questions we expounded upon. At the end of every call, we made sure we understood what the expectations for both sides were in terms of requirements, schedules, etc. I was very pleased.
What did you find most impressive about them?
I would say it’s their passion for the work, along with their willingness to undertake the challenge of our short timeframe. Sometimes, when you talk to partners like this, they’ll commit to the short timeframe but you can hear in the voice that there’s a question if they can get it done. With SynergyTop, there was no question.
Are there any areas they could improve?
Communication is always a challenge. Because we hadn’t worked together before, it took a few days to establish the correct communication cadence. I won’t say that’s an improvement that we or they could have done, but it’s definitely something we’ll sort out quickly when we use them again.
There was a huge difference between the tone, content, and pace between the kick-off meeting and final delivery. We gained comfort with each other and learned how the other worked.
Do you have any advice for potential customers?
Number one, make sure SynergyTop’s management is fully committed and has the knowledge base to help guide the project along. The second thing is to absolutely make sure to align expectations right from the very beginning. Where a lot of projects go sideways is when partners have different expectations. In our case, we were both clear about our expectations and needs.
the project
Web Dev for Pilot Training Company
"They were incredibly good at front- and backend software development."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the marketing director of Coast Flight Training.
What challenge were you trying to address with SynergyTop?
We were doing a weekly 1-hour seminar to educate people on our business, and we worked with Synergy to turn all of that information into an interactive online web portal.
What was the scope of their involvement?
We provided the design and they executed on the web development for us. They worked on the full messaging and development for us, including all of the information for the entire process of becoming an airline pilot. They created dozens of pages with customized, interactive information, including charts and graphs. All of the animations and pop-ups were implemented by them, too.
What is the team composition?
I worked with a handful of people, at least 4–5 of their teammates.
How did you come to work with SynergyTop?
I found them through a talent sourcing platform. I interviewed 4–5 development groups but they seemed the most competent and their pricing was great. I felt like they’d be able to deliver on time.
How much have you invested with them?
We spent around $50,000.
What is the status of this engagement?
We worked together from January–April 2017.
What evidence can you share that demonstrates the impact of the engagement?
Our seminar was costing our company a lot of money and time, since it takes a lot of bandwidth for everyone to engage in it once a week. Because of the platform they developed, we were able to run marketing campaigns immediately, effectively replacing our full seminar and giving our team their effort back.
We ended up getting thousands of people to the site, many of whom became students. The average time on the portal is about 14 minutes, which is quite a long time compared to normal websites.
How did SynergyTop perform from a project management standpoint?
They were great and really communicative. Their team was always on time. All of our feedback was welcomed and applied to the work.
What did you find most impressive about them?
They were incredibly good at front- and backend software development.
Are there any areas they could improve?
If they want to, they could grow into more services.
Do you have any advice for potential customers?
Have really clear expectations about your timeline and scope. As long as you have everything defined, they’ll be the most effective group to work with.
the project
Web Design and Development for Physical Therapy Platform
"They've been able to take our ideas and bring them to life ... .”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the co-founder and COO at Bridge2PT. We're an online platform that connects physical therapists and patients.
What challenge were you trying to address with SynergyTop?
We were looking for a vendor to design and develop our website.
What was the scope of their involvement?
We had a lot of privacy requirements, which we discussed with SynergyTop. Then, they built our website, managing both front- and backend development. It's a full web-based service where a patient can search for a physical therapist in their area and book a physical therapist for a one-hour treatment in their home. The payments are also processed through the website. It was a collaborative process, and SynergyTop helped us test all the individual functions and scenarios.
What is the team composition?
We work with one of their owners and three or four other members of their team.
How did you come to work with SynergyTop?
They were recommended to us by the developer we were originally working with. We liked what SynergyTop had to offer, so we decided they’d be a great fit.
How much have you invested with them?
We've spent between $25,000–$30,000.
What is the status of this engagement?
We started working with them in May 2018 and the relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We're in the process of onboarding physical therapists right now, so we haven't had many appointments yet. But, we've tested all the functionality, and we're confident that the website is reliable and runs as it should. My partner and I are both physical therapists and we don't know how to build a website, so there were some challenges along the way. But overall, we're happy with the work SynergyTop has done for us.
How did SynergyTop perform from a project management standpoint?
We use Jira to keep track of the project, which is very helpful because we didn't have a good way of tracking each task before that. We also use Zoom for our daily calls. When we have a tight deadline, we talk more often. We all try to be very clear and make sure that we're on the same page, so it's been a smooth process.
What did you find most impressive about them?
They've been able to take our ideas and bring them to life, breaking down the bigger picture that we presented to them into manageable tasks. Also, the communication has been very strong and we haven't had any issues with the billing.
Are there any areas they could improve?
Early on, my partner and I would get frustrated if the website was down because of some change that was being implemented. That was largely from a misunderstanding on our part that if they're changing something on the live website, it's going to be down. So the only thing we'd do differently is implementing all the changes earlier in the development process.
Do you have any advice for potential customers?
Have a clear vision of where you want to go, so that you have minimal changes later on.
the project
Web Design & Development for Dance Company
“SynergyTop significantly improved the look, user-friendliness, and performance of the website.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the director of operations of a global dance workout movement.
What challenge were you trying to address with SynergyTop?
We reached out to SynergyTop to update our website, providing design and development services in the process.
What was the scope of their involvement?
SynergyTop initially automated different membership levels and logins for our WordPress website. They provide additional web development design and development services as needed.
What is the team composition?
I work with a project manager and a few developers.
How did you come to work with SynergyTop?
They were recommended by my boss's brother, who had been working with them for many years.
How much have you invested with them?
We've invested between $20,000–$30,000 thus far.
What is the status of this engagement?
We've been working with them since October 2017. The website was launched in February 2019, mostly due to some delays on my end.
What evidence can you share that demonstrates the impact of the engagement?
Both our internal team and our customers are very happy with the work they've done. SynergyTop significantly improved the look, user-friendliness, and performance of the website. Although the speed of the site isn't great, they're constantly working to optimize it.
How did SynergyTop perform from a project management standpoint?
Their communication is excellent overall. We usually have weekly meetings to go over everything and track project progress and tickets in Jira.
What did you find most impressive about them?
They have a strong team with a broad set of expertise. They're on top it; they do their research to find the right plugins that help us customize our site as needed. They're also diligent about figuring out the best solutions for our unique challenges.
Are there any areas they could improve?
Honestly, no. They continue to be a great partner.
Do you have any advice for potential customers?
Take time at the beginning of the project to figure out the best methods of tracking work and communicating, whether it's using Jira or another tool. Also, be open and honest about project requirements from the start, as well as any pressing deadlines.
the project
Product Development for Digital Marketing Agency
"Their team is really good, or they wouldn't still be working with us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the owner of a full-service digital marketing agency.
What challenge were you trying to address with SynergyTop?
I had an idea for a custom web application. There was no time for me to deploy my staff on it because we’re too busy with existing customers. I needed to hire an external resource to develop it for me.
What was the scope of their involvement?
SynergyTop developed a web application that's a plugin that allows users to send chat messages to their website from their phone. That was a few years ago, and they continue to work for us on a daily basis. They provide website and web application development, as well as digital shopping carts. They use a variety of technologies, including HTML, PHP, CSS, and JavaScript.
Depending on the nature of the project and the needs of our customers, SynergyTop either develops from scratch, or they take over and do algorithm support. Some projects we do the frontend here and they do the backend. They're essentially an extension of our team that works during the night.
What is the team composition?
Jayesh (Founder and Director, SynergyTop) is the team leader and my main point of contact. They can increase or decrease the number of developers as needed. They also have a quality control person.
How did you come to work with SynergyTop?
I hired the wife of the owner of SynergyTop. She suggested that I talk to her husband when I was first looking to develop the web app.
How much have you invested with them?
We’ve spent $250,000.
What is the status of this engagement?
Work began around four years ago, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We quality control everything. It's all about quality control. They mostly create websites and web apps that are client-facing, which have to be perfect. Because they’ve done such good work for me, I often introduce them directly to my clients on big projects. They work directly with the client, and I'm not even in the mix.
How did SynergyTop perform from a project management standpoint?
Their team is really good, or they wouldn't still be working with us. Quite frequently we’ll have numerous businesses sign up at the same time with us. Each business gets a new website, so that's a huge wave of work for them. SynergyTop has additional staff ready to go as needed. They'll shift staff schedules and have developers willing to work with me in the morning.
We’re online together frequently. We share screens so I can see what they’re working on in real time and give them directions. Also, we no longer get invoiced for their mistakes. That way, I don't have to pay for them to do tasks more than once. If they don't get it right, then it's removed from our invoice.
What did you find most impressive about them?
I appreciate that SynergyTop will work extra late if needed. Jayesh won't go to bed until a project is done. He’s good about navigating the time difference between our company in the US and the developers in India.
Are there any areas they could improve?
Everyone can improve. SynergyTop is doing their best, and they’re better than pretty much any other developer I’ve used.
Do you have any advice for potential customers?
Communication is so important. Don't just talk. We make videos for them. I put line items on our service board so they can both read instructions and watch the video. The number one thing is quality control, and that starts with communication.
The client delivered exactly what was expected, and their outputs received great feedback from different stakeholders. SynergyTop was easy to work with — they were on top of every task, followed deadlines, and took the time to understand the business problem. They also went beyond the call of duty.