Synebo

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a Salesforce consultancy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synebo?

For a client project, I needed a custom-built solution build on Salesforce. Synebo is very experienced in such projects.

What were your goals for this project?

Streamline the business processes of my client to reduce manual work. They are delighted about the outcome.

SOLUTION

How did you select this vendor?

I've been working with Synebo on several projects now and they always delivered on time and in budget.

Describe the project in detail.

For a company from the financial services industry, we replaced their outdated tool with Salesforce and needed to build some custom functionality to fit their needs.

What was the team composition?

Project manager and developer on their end.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Synebo delivered great quality work. They asked the right question in order really understand the challenges and then suggested the best approach.

How effective was the workflow between your team and theirs?

I like the fact that I have a project manager I interact with. If there needed to be further clarification, the developer joint the call to make sure we are all on the same page and to discuss potential trade-offs.

What did you find most impressive about this company?

- Organisational alignment - Technical knowledge - Focused on business outcomes.

Are there any areas for improvement?

Cannot think of any

BACKGROUND

Please describe your company and your position there.

Similarweb empowers companies with the insights they need to win the market. SimilarWeb gives a global multi-device market intelligence to understand, track, and grow your digital market share.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synebo?

I used Synebo for complicated Salesforce project(s) for development, improve performance, and ongoing support. I worked with the Synebo team and my team on multiple complicate projects.

What were your goals for this project?

Develop new features. Improve performance. Ongoing tasks.

SOLUTION

How did you select this vendor?

I worked with the synebo team from 2016 and they are excellent teams always with "Can do" attitude. It was obvious to me that I will continue working with them.

Describe the project and the services they provided in detail.

Multiple projects: Develop new features. Improve performance. Ongoing tasks.

What was the team composition?

1. Dedicate project manager 2. Dedicate developer that work ±30-40 hours per month 3. Dedicate Salesforce Admin that work 180 hours per months and was part of my team

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I can assure you that the synebo team has excellent employees with a strong background and excellent attitude.

How was project management arranged and how effective was it?

Most of the project management done by us and when it comes to development we sometimes worked with Synebo PM.

What did you find most impressive about this company?

1. Fast response 2. Excellent knowledge about Salesforce development and administration 3. Communication. - Very good English and great attitude 4. There are always willing to help no matter when 5. Affordable pricing

Are there any areas for improvement?

Great company!! Great management!! I can recommend on synebo for everyone who needs Salesforce experts.