Studio Fox Design

BACKGROUND

Please describe your company and position.

I am the CEO of Sorce Freshwater

Describe what your company does in a single sentence.

We provide fish products that are not only tasty, but that are making a difference. From creating jobs for local fishermen to restoring freshwater ecology across America, we are bringing fresh, healthy food to our communities and to those in need, all while creating zero waste in the process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Studio Fox Design to accomplish?

• Design a fresh new website

SOLUTION

How did you find Studio Fox Design?

Online Search

Why did you select Studio Fox Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Studio Fox Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

1. Consultation and Planning: Studio Fox Design's team began by thoroughly understanding my business goals and target audience. They conducted a detailed analysis of competitors and market trends to inform the design strategy.
2. Design Phase: The design phase was comprehensive and collaborative. They presented several initial concepts, each reflecting a different aspect of my brand identity and vision. After constructive feedback sessions, they refined the chosen concept into a polished design.
3. Development and Implementation: Once the design was approved, Studio Fox Design proceeded with the development phase. They utilized the latest technologies to ensure the website was not only visually appealing but also functional and user-friendly. Throughout development, they kept me updated on progress and sought my input on critical decisions.
4. Training and Handover: Before launch, Studio Fox Design provided training sessions to familiarize me with the website's backend, empowering me to manage content updates independently. They also offered ongoing support post-launch to address any queries or technical issues promptly.

Key Deliverables:

1. A visually appealing and modern website design that aligns with my brand identity.
2. Responsive web pages optimized for mobile devices and various screen sizes.
3. Intuitive navigation and user interface design for enhanced user experience.
4. Integration of essential features such as contact forms, newsletters, and social media links.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Studio Fox Design exceeded my expectations with their professionalism, creativity, and technical expertise throughout the website design process. They demonstrated a genuine commitment to delivering a website that not only meets but exceeds industry standards. I highly recommend Studio Fox Design for anyone seeking reliable and innovative web design services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Based on my experience with Studio Fox Design, their project management was exemplary throughout the website design process. They adhered closely to timelines and milestones outlined in the project plan, ensuring timely delivery of key deliverables. Regular progress updates and communication kept me informed at every stage.

What was your primary form of communication with Studio Fox Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Studio Fox Design's commitment to customer satisfaction stood out prominently. They were not only responsive and accommodating throughout the project but also proactive in anticipating my needs and providing insightful suggestions. Their professionalism and dedication to delivering a high-quality product were evident in every interaction and deliverable.

Are there any areas for improvement or something Studio Fox Design could have done differently?

With their professionalism and dedication to customer satisfaction already at a high standard, Studio Fox Design could continue to excel by maintaining this level of communication and responsiveness in every aspect of their service.

BACKGROUND

Please describe your company and your position there.

I am a Manager. We are the most trusted providers of filtration solutions for commercial, institutional, and industrial buildings and facilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio Fox Design?

Complete redesign of our website with added e-commerce sections.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did an extensive web search and interviewed with several agencies. We liked Studio Fox Design for their prompt responses and their quality work that was on display on their website.

Describe the project in detail and walk through the stages of the project.

We started with a redesign of our outdated website. They really helped guide us through the process from start to finish. We started with the design of the website and then they presented us with a working version before finalizing the site.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Fox for most of the project. he guided us through the steps as we were presented designs and website pages from his team. We also worked directly with Marisa for some SEO optimization. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We originally decided to redesign our website with the hope of adding e-commerce int he futire. After working with Studio Fox Design on the redesign, we were so impressed that we wanted to move onto the e-commerce right away.

How effective was the workflow between your team and theirs?

Communication was prompt and they were impressive with results.

What did you find most impressive or unique about this company?

They really came through on all their promises and were the easiest to work with.

Are there any areas for improvement or something they could have done differently?

I cannot think of any issues.

BACKGROUND

Please describe your company and your position there.

I am co-owner and handle all areas of administration for our business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio Fox Design?

We sustained our business via word of mouth and networking in the industry on a personal level, but with the growing online space we felt that a place to showcase our business and what we offer was the proper next step. From initiation of our website, to design and all areas of training, Studio Fox Design helped us immensely.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through research on website designers for small businesses I found Studio Fox Designs, and their portfolio sold me on their skills and insight.

Describe the project in detail and walk through the stages of the project.

After discovery meetings and initial correspondence, they worked closely with me to ensure that every step spoke to the character of our business. All areas of design, copy, and content were thoughtfully handled.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with:

• the owner Fox, directly
• Marisa who assisted very much with the copy for the entire site

Fox was our main point of contact and was extremely helpful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website is live and we are more than pleased.

How effective was the workflow between your team and theirs?

The project went smoothly, and through a busy year on our end they were very patient, attentive and accommodating with quick responses to all inquiries.

What did you find most impressive or unique about this company?

Their personal touch on our project was very special.

Are there any areas for improvement or something they could have done differently?

Everything was better than expected.

BACKGROUND

Please describe your company and your position there.

I work as a Medical Liaison for the US market. We are a French dermo-cosmetic company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio Fox Design, and what were your goals?

I hired Studio Fox Design to help me build a website dedicated to US physicians. The gools of this project is to build an online platform for physicians, available on multi devices (desktop, mobile, tablet), user-friendly, with a nice look and feel and only accessible by login.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Studio Fox Design by typing best digital agencies on google. I read all the clients' testimonies and navigated through their website. I contacted Fox and he was immediately very responsive, quickly proposed a call to better understand the project and my needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had first a kick off meeting to better undertand the scope, needs and goals of the projects. He answered all my questions, made several mock ups on Wordpress, after some modifications, we went into development.

Fox trained me on wordpress to make it easy for me to manage the content. He has always been a great support and even after the launch of the website, he knew how to solve the many problems I was facing with Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

I was only in contact with Fox, the owner and project manager but I know his whole team worked on it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am still adding new content on the site and the site will be launched in the coming weeks to the doctors. I am very satisfied with Fox and his team work. They are a great support and very easy to reach. They did a great job !

Describe their project management style, including communication tools and timeliness.

It was very easy to communicate with Fox. We used mostly emails but when needed we switched to calls. Following Fox's recommendations, I used a word to put in a single document all the changes needed. It worked very well

What did you find most impressive or unique about this company?

I never felt alone or in the dark with the webcreation or use of Wordpress. Fox and his team were always here a s great support! It is very easy to communicate with them and they answer very quickly and efficiently.

Are there any areas for improvement or something they could have done differently?

I had some trouble with uploading some content in Wordpress (images sizes etc) but they were always here to help me fix these issues

BACKGROUND

Please describe your company and your position there.

I am the marketing manager for a cleaning services company that specializes in cleaning services for residential and business with eco-friendly products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Studio Fox Design?

We hired Studio Fox Design to create a website for our customers to learn more about us and book our services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Studio Fox Design because they were very knowledgeable and professional.

Describe the project in detail and walk through the stages of the project.

We were given a design of the website and they nailed it! After that they created our website and then showed us how to use it. It was built in a way where we could easily get to every piece of content to make future changes for ourselves.

How many resources from the vendor's team worked with you, and what were their positions?

We had a direct contact throughout the process and we also worked with a copywriter from the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are really excited to easily update our website. The booking part is also super easy to update and we are now able to manage our customers and appointments more easily.

How effective was the workflow between your team and theirs?

Communication has been quick on their end. They provide all kinds of great solutions for how we should improve our website's design.

What did you find most impressive or unique about this company?

They had great design ideas that really showcases our product

Are there any areas for improvement or something they could have done differently?

We are really happy with the website and can't think of anything

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of operations at Sealth Aero Marine, an aerospace hardware manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio Fox Design?

We hired them to redesign our website.

SOLUTION

What was the scope of their involvement?

Studio Fox redesigned our website. The site is basically used as an information hub for our clients. It shows who we are, what type of products we manufacture, our history, and our services. 

The team also helped us with SEO.

What is the team composition?

We worked with two people, Fox (Founder) and an SEO resource.

How did you come to work with Studio Fox Design?

I did a Google serach for web designers. I reached out to about a half dozen different vendors, but Studio Fox stood out. They were quick to respond, their pricing was competitive, and we felt they understood what we wanted and could make it happen.

How much have you invested with them?

We invested $12,000.

What is the status of this engagement?

We worked together from November 2020–January 2021. However, if there’s any revisions we feel need to happen, Studio Fox will be there to assist us through that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website hasn’t gone live yet, so we don’t have any metrics yet. As far as how we feel it’ll impact our business, we’re confident it will give us the ability to promote our products much more effectively than our previous website. It has much more graphic awareness within the pages, and it tells a good story of who we are as a company. We’re very pleased and extremely excited about what Studio Fox’s work will do for us.

How did Studio Fox Design perform from a project management standpoint?

They hit every deadline we had along the way. We had a very hard deadline and we needed certain milestones to be reached, and Studio Fox stayed on task to hit every single one. They were absolutely outstanding and very patient with our feedback.

What did you find most impressive about them?

I’m most impressed with their professionalism. Everything the Studio Fox did was done in an extremely professional manner. They were quick to answer any questions and were an all-around spectacular team.

Are there any areas they could improve?

To the best of our knowledge and based on what we received, we have no negative feedback for them.

Do you have any advice for potential customers?

Don’t hesitate to reach out to Studio Fox. Negotiate with them as far as what you want from the website design and what your price range is.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Lastofseven.com, a gourmet food company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio Fox Design?

Studio Fox helped me develop my website.

SOLUTION

What was the scope of their involvement?

At the beginning of the engagement, Studio Fox helped me identify the right platform, Shopify. The team took my ideas on brand and served up good samples for me to choose from. We identified how to organize and present our different products and shipping options, which was a bit complex. I shared one of my major goals, which was that I wanted the site to load very quickly; I didn’t want there to be any lag time, so it would be a smooth experience for the customer.

From there, they built the site, which has about 10 pages and includes a blog. Since then, Studio Fox has trained me on how to use the site, which was really important to me. 

What is the team composition?

I worked mainly with Fox (Founder). Along the way, he brought in two or three other people for any specific questions I had. 

How did you come to work with Studio Fox Design?

I had an intern who researched website developers and conducted initial interviews. He brought me the final four vendors, and I interviewed them each and received their proposals. I selected Fox because I felt confident he would deliver what I wanted and not pressure me into taking on a bigger project than I was comfortable. He was very easy to work with, and it was a better fit than with anyone else.

What is the status of this engagement?

We worked together from August–December 2020. The project is done, but Studio Fox is still available for any questions I might have.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site is live, but it’s password-protected right now since I haven’t launched my company. So far, we’ve run tests. The load speed is very fast and navigating from page to page is easy.

Throughout the project, the first milestone was the draft website, and I was really pleased with it. I was quite surprised with how carefully Studio Fox had listened to my branding ideas and extracted details from the general vision I gave. It was spot on. 

Studio Fox was also really helpful in connecting me with other vendors that were affordable. They connected me with a copyeditor, which was super helpful. 

I’m also very impressed with the fact that they trained me on how to edit the site. Instead of building it and making me dependent on them, they taught me how to do everything myself.

How did Studio Fox Design perform from a project management standpoint?

Our communication was great, they did a really good job. I’ve dealt with a lot of different businesses, and Studio Fox’s communication was one of the best. They mixed email and phone conversations perfectly. Fox was prepared on every call, and his response time was amazing. 

What did you find most impressive about them?

I can’t say enough about him. I’ve already recommended Studio Fox to friends who are starting a business. They’re the perfect vendor.

Are there any areas they could improve?

I can’t think of anything. Studio Fox communicated well and listened well. They didn’t pressure me to do anything I didn’t want to do, yet they often offered up different ideas. They delivered, they were approachable, and they have a strong network. 

Do you have any advice for potential customers?

Feed Studio Fox as many thoughts as you have, even if they’re not well developed, because they’ll be able to reply back with a lot of different choices. Don’t be shy about providing underdeveloped ideas, because they can still move those forward.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Advanced EV USA, a golf carts manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio Fox Design?

We were looking to create a portal where multiple dealers could create a profile to access shared documents, place orders, and register warranty data.

SOLUTION

What was the scope of their involvement?

We started with an introductory call and I provided a scope of work. Then they created a mockup of the website. We looked at how my scope translated into the mockup and from there refined the platform. Then we had a third call to go over the changes before they went into development. Finally, they built the entire platform from scratch.

What is the team composition?

I worked primarily with Fox (Founder).

How did you come to work with Studio Fox Design?

I searched online and was interested in working with 5­–6 different providers. I chose Studio Fox design because their pricing was the best and their capabilities were in line with what I was looking to achieve.

What is the status of this engagement?

The project lasted from September–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Overall, I’m happy with the final product. By centralizing where my dealers and customers can pull data from, we’ve been able to reduce the amount of time salespeople spend speaking directly with dealers.

How did Studio Fox Design perform from a project management standpoint?

They were prompt at meeting deadlines.

What did you find most impressive about them?

They’re reliable. I know when I speak to Fox, he’ll be able to take everything from there.

Are there any areas they could improve?

There wasn’t anything they needed to improve on.

BACKGROUND

Introduce your business and what you do there.

I assist with the marketing portion of the Midwest Fish Co-Op, a startup. In the Midwest, we have a really big problem with invasive fish, particularly Asian carp. We’re trying to remove the invasive fish and then distribute them for different uses, whether that’s human consumption, fertilizer, or things like that.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio Fox Design?

We hired them to create our website.

SOLUTION

What was the scope of their involvement?

Studio Fox Design designed our website. This is a new project, so we have very little information; despite how little we gave them to work with, he made the site very interesting. He added a video and background to the homepage to add some effects. He did a lot with what we gave him.

What is the team composition?

We just worked with one person.

How did you come to work with Studio Fox Design?

Our CEO recommended that we use him. I believe he found them online, because he had not yet used them either.

How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

The project took place in June 2020. They launched the site in just a few days.

Since this is new and we’re definitely going to grow, we’ll probably continue using them. As of right now, it’s a complete and working website. I imagine we’ll have to be in touch in the future to update a lot of things.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Given the very quick turnaround time, we thought we’d get a site that was good enough for the time being; however, the site is great, and we’ve decided to keep it exactly as is. We were very impressed because we threw the project at him with very little information. We just asked for a small, nice-looking website with about three pages. He made it happen, with minimal direction and just a bit of text from us.

How did Studio Fox Design perform from a project management standpoint?

He was very efficient and professional. He took direction and listened to us. Also, if we needed something changed right away, he was very good about getting on top of that and doing things pretty immediately.

What did you find most impressive about them?

I haven’t personally worked with a lot of other web developers, but I was really impressed by how quickly they were able to think on their feet. When we asked him to complete the project within a couple of days, and we didn’t give him anything to go off of, he not only delivered a working website but also made it so that we want to keep it pretty much exactly as it is. He was quick to think with very little to go off of.

He was also very responsive when we needed last-minute things put in there. He was helpful in that he respected our deadlines and knew that we needed to have it up for a particular date.

Are there any areas they could improve?

No, not based on this.

Any advice for potential customers?

Tell him what you want and give him your direction, whether that is very minimal direction or an exact idea. He will take whatever you say and make it look professional. Communicating with him is the biggest thing.