Staylime

BACKGROUND

Please describe your company and your position there.

I am the founder of Sava. Sava is the leading e-commerce marketplace for premium cannabis products, standing up many of the top emerging and consistent brands in Northern CA and across the state, since 2015.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime, and what were your goals?

We decided to migrate our site from a cannabis-specific ecom platform to Magento 2, in order to take advantage of the many functions and customizations that Magento offers. Because of the regulations surrounding cannabis, this is an extremely specific, customized project. We originally hired a different set of developers, who weren’t up to the complex demands of our project.

SOLUTION

How did you select this vendor and what were the deciding factors?

Staylime was recommended to us by an advisor, and we decided to go with them because of their depth of knowledge and experience with Magento.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Because Staylime came onto our project after the migration had already taken place, the first step was to identify and document all the issues we were experiencing. The integrations that our previous developers had put in place needed significant review and revision, including developing an alternative to the Mageplaza module that had been installed to edit orders.

Staylime was able to replace this with a Mageworx module, which has drastically improved our customer service and decreased the amount of time spent on investigating issues. Because our orders are placed online and then delivered to customers, Staylime had to integrate the Mageworx module with OnFleet and Stronghold. They also integrated Berbix ID verification and Klaviyo. Staylime’s design team has revised our product pages to our specifications, both for desktop and mobile, and will soon do the same for our brand pages.

How many people from the vendor's team worked with you, and what were their positions?

We have an Account Manager, Project Manager, Designer, Frontend developers, and Backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team is now able to use our website in the way that we intended to when we made the switch to Magento. There’s still more work to be done, but I have every confidence that Staylime will handle it effectively. Their Magento expertise has strengthened our business.

Describe their project management style, including communication tools and timeliness.

We communicate with Staylime primarily through our Project Manager, via Slack and Asana. Communication is both friendly and clear—something of a rarity. Communication has been an issue we’ve had with other developers.

What did you find most impressive or unique about this company?

Staylime’s team is incredibly easy to work with. Our PM, Andrew, is a truly delightful colleague. Though, of course, there have been times when the project was frustrating, Andrew’s professionalism and courtesy never wavered. Because of the transparency of communication, we feel that we’re in good hands with Staylime, and we anticipate working with them for a long time to come!

Are there any areas for improvement or something they could have done differently?

Since our team had zero experience with Magento before beginning this project, there were times when having more of a clear direction from Staylime as to the best path forward could have shortened parts of the overall timeline. However, their deference to us in prioritizing and implementing changes is very helpful as they are able to work within the constraints of our monthly hours allotted.

BACKGROUND

Please describe your company and your position there.

I’m the Owner of ePet — the Hong Kong pet shop that offers over 5,000 pet products to its customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime, and what were your goals?

We hired Staylime for Magento 1 to Magento 2 migration services. Transferring our pet store to Magento 2 was the optimum solution to keep our retail business running smoothly. Following the successful migration to Magento 2, Staylime also provided us with ongoing maintenance and support services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our vendor of Magento extensions recommended Staylime to us as a trusted company. During 3 years of working together, Staylime made this point and proved to be a reliable service provider, able to manage and implement complex projects and carry out non-standard works.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Staylime’s team took care of every aspect of Magento migration. First, they analyzed our Magento 1 store to define the scope of work and draft a migration plan. Next, they embarked on the database migration and replication of previous functionality and design on a new store. After launching a new Magento 2 store, Staylime kept an eye on Magento and third-party update releases. Since the Ultimo theme that we had on our store was no longer supported by its vendor and not ready for Magento 2.4, they helped us maintain the existing theme while we were looking for a ready-made replacement. I felt their willingness to help at each stage of the project. Our old store was slow and there was always something off as a consequence of having a web hosting which was inappropriate for Magento. To optimize performance, Staylime suggested moving our website to a Magento-specific hosting — MageMojo. After doing so, we forgot about performance issues and started to enjoy a fast-loading site.

How many people from the vendor's team worked with you, and what were their positions?

We had an Account Manager, Project Manager, Frontend and Backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Magento 1 to Magento 2 migration was a great success. Now we have a stable website that responds to the needs of our customers. What is important, Staylime helped us address performance issues. High website downtime on our Magento 1 store had an adverse effect on sales and conversion rates, but they fixed it.

Describe their project management style, including communication tools and timeliness.

We mostly spoke via email. They had a reliable team of experts who were willing to help and respond to our questions at any time.

What did you find most impressive or unique about this company?

They had a lot of experience developing Magento stores and were able to quickly implement and execute changes on our web store on short notice.

Are there any areas for improvement or something they could have done differently?

Additional quicker forms of communication channels such as whatsapp or a direct line would be helpful in urgent situations. On rare occasions there have been major issues after an update which prevented normal business operations so a quicker response time would be helpful in reducing business downtime in those situations.

BACKGROUND

Please describe your company and your position there.

I’m the CEO & Co-Founder of a Suggestr, a Singapore-based eCommerce company. We offer an AI-powered product recommendation and personalization tool for Shopify store owners. Suggestr is backed by Y Combinator and Entrepreneur First.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime?

Our current website doesn’t reflect the branding of a DTC-enablement SaaS. We would like our website to communicate with each customer. In eCommerce, it is important to be on the same page with the client.

Hence, we wanted to do a redesign to effectively present our product to the target audience. An increase in the conversion rate of our Shopify app would be the result of this rebranding. We engaged Staylime to help us with this.

SOLUTION

How did you select this vendor?

Some time ago, I bumped into the website of our friends – a dating startup called Zodier. I really liked their website, and found out that Staylime was the agency behind it. I got an introduction to Staylime since I wanted to get something of that kind.

Describe the project in detail and walk through the stages of the project.

Staylime started with examining our requirements. After that, within a couple of weeks they created two design concepts. We approved the one we liked the most and received the design of the project.

At the moment we are planning the pivot of our product and discussing with Staylime some fine tuning of the solution, in particular, the logo design and guidebook. Our (pre-Staylime) logo now looks outdated and doesn’t correspond to the concept of the product.

How many resources from the vendor's team worked with you, and what were their positions?

We had an Account Manager, Project Manager, Art Director, and UI/UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re happy with the website design concept developed by Staylime — it looks fresh and modern. They have really strong expertise in UI/UX design.

How effective was the workflow between your team and theirs?

We communicated mostly via email but all important meetings such as a briefing and design concept presentations were carried out via Google Meet. They were always very proactive: gathered info on our competitors, read my CTO's Telegram channel to dive deeper into the project.

They installed our app to know how it works so as to show through the design all the peculiarities of the product to the target audience. Staylime asked as many questions as possible to have a better understanding of our wishes. Despite the time zone differences, we’ve never encountered communication problems.

What did you find most impressive or unique about this company?

Their design team was exceptionally talented. I was impressed by the design concepts and motion designs they made. Their work was on par (or even better) than design studios that charge many times higher. I'm giving this review because they really deserve it, and I'll surely be coming back to them for more work in the future.

Are there any areas for improvement or something they could have done differently?

Our project took slightly longer than the initial timelines. However, this is because my team failed to deliver the requested information (website copy, customer logos, etc.) on time. I wish they had told me earlier how the delays on our side would impact delivery times. So we could have gotten them the information they needed more urgently.

BACKGROUND

Please describe your company and your position there.

I’m the Technologies Manager at Strapworks — an American enterprise company that manufactures and sells the widest collection of straps. We also offer a great variety of webbing and hardware to individuals and companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime, and what were your goals?

We hired Staylime for Magento 2 multistore development. With the primary goal of growing our target audience, we asked them to design three online stores (Strapworks, Honest Dog, and Killer Straps) to let Strapworks sell products to different clients. One of the stores was successfully launched in September 2021, and the other two will be live soon.

For the past 5 years, Staylime has provided us with ongoing maintenance and support services. Furthermore, they helped us enhance the Advanced Product Options Suite extension developed by Mageworx to tailor our business needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since we use Adobe Commerce powered by Magento, we were looking for a trusted development partner with a wealth of experience with this technology. Mageworx, our vendor of Magento extensions, recommended Staylime to us. We considered several other agencies, but Staylime impressed us the most with their high level of service and open communication. Throughout the time, I found everyone in their team to be responsive and cooperative, which made me feel that the choice was right.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was extensive. It all started with the customization of the Advanced Product Options Suite extension, which didn’t cover the needs of a store with large amounts of product data like ours. Without going into technical detail, I could say that Staylime suggested and implemented the solution to this problem, which other vendors failed to do.

They’ve also made several other vital customizations on our website that greatly facilitate our business operations. No wonder we addressed their team again. This time, for custom Magento theme design and development services. Staylime designed custom themes for multi websites and rewarded us with excellent results.

For many years, they have been providing us with ongoing maintenance and support, including the following: regular updates of the platform, themes, and extensions, fixing compatibility and other issues if they arise, consulting of our team on new technology (we used to work with Volusion before Magento), AWS EC2 instance configuration and 24/7 server support. Staylime has done much for performance optimization.

They conducted a performance audit to find and uninstall unused extensions, including core ones, and gave their recommendations on removing bottlenecks between a codebase and a database. This allowed us to optimize website performance, which is important if you have hundreds of thousands of users per month. We continue working with Staylime. After the website release, they helped us set up Magento BI for better data management and analytics.

How many people from the vendor's team worked with you, and what were their positions?

We communicate directly with their PM, Account Manager, and CBDO. The development team also includes frontend and backend developers, a devops engineer, and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I’m satisfied with Staylime’s services in general and the designed website in particular. First, the website is fast: TTFB is 104 ms, which is rather impressive. Second, it’s secure due to the AWS EC2 server configured and maintained by Staylime’s team. Last but not least, it provides us with all the functionality, including multiple customizations, needed to operate an e-commerce business effectively.

Describe their project management style, including communication tools and timeliness.

The communication with Staylime’s team was one of the best we’ve ever had. They were very helpful and supported us in difficult times: when COVID-19 started, they made the price more flexible. Despite the fact that Staylime’s development team is located in Eastern Europe, we didn’t have any communication problems. Instead, different time zones gave us additional benefits: the team was working with the production site at low-traffic time periods and provided us with 24/7 support.

What did you find most impressive or unique about this company?

Staylime’s people. We have worked with several team members over the course of years, and each has impressed us in their own way. They have all done a top-tier job fulfilling all our requests and providing innovative solutions.

Are there any areas for improvement or something they could have done differently?

It may be that our project was particularly complex, but at times there was a disconnect in understanding what we wanted, and how. The only thing I can think of would be the discovery phase of any request, or major part of the projects, but even there I think Staylime did an admirable job.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and Managing Partner of a global crypto marketing consultancy with offices in the UK, Estonia, Russia, and Belarus. Our company was founded in 2011 and has successfully implemented over 70 blockchain projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime?

We turned to Staylime for web design services. They developed our first corporate website, which existed for several years. After a while, we changed our market positioning to a crypto consultancy and, in this regard, needed to update our brand and site. Staylime’s team helped us with this. The goal was to develop a top-notch website that would reflect our business positioning and appeal to our target market, and they have accomplished this objective.

SOLUTION

How did you select this vendor and what were the deciding factors?

The choice was made upon the recommendation from our business partner who worked with Staylime in the past. We had a face-to-face meeting with Staylime during which their team impressed us with their expertise and gained our trust. Therefore, we selected them without hesitation.

Describe the project in detail and walk through the stages of the project.

After requirement gathering and analysis, they provided us with the design concept in the video format. It was a motion design with 3D graphics and other progressive features, which we liked and approved immediately. Next, they provided the project framework and started desktop and mobile UI design. After the design stage was complete, they conducted QA to ensure everything was perfect. As the end result, we have got a state-of-the-art website that fully met our requirements.

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager, Art Director, Lead UI/UX Designer, and Graphic Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the website designed by Staylime, we have increased our online presence considerably. The new website fully aligns with our business vision and has positive reactions from our clients, which cannot but rejoice.

How effective was the workflow between your team and theirs?

We have been communicating with their team via messaging. They provided me with the statement of work every week and also presented the major milestones to be always in touch with the situation.

What did you find most impressive or unique about this company?

I was impressed with their clear understanding of the problem and the ability to solve it, as well as their willingness to think outside the box. We just told them what we wanted to have without going deep into technical details and Staylime’s team provided us with the desired results.

Are there any areas for improvement or something they could have done differently?

At an early stage, I wanted to have more feedback from their side. But after I expressed concerns to Staylime, the problem was quickly addressed.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a startup business. We simplify dating by offering a tool allowing people to get acquainted via popular messengers and chatbots.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime?

Our company used to have an outdated Tilda-based landing page that we have quickly outgrown. Therefore, we addressed Staylime to develop brand identity design and create a corporate website that would reflect our business vision. The key goal was to create a modern design that would appeal to our target audience — generation Z.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted market research and identified several potential candidates by calling them up. Staylime’s team impressed us with their individual approach to each case and high level of professionalism. Therefore, we opted for their design services.

Describe the project in detail and walk through the stages of the project.

Staylime provided us with complex services, including brand identity development and UI/UX design. First, we asked them to create a new logo design and a new landing page for our company. We admired the design concept developed by Staylime’s team, approved it, and soon launched our one-page website. It has successfully existed for more than a year. As time went on, our investments grew, and we decided to create a new website. Having good impressions of working together with Staylime, we addressed their team again.

The goal was to create a modern and vibrant design with extremely bright colors. In accordance with our wishes, they designed and developed our new website — bright, vivid, and with animated GIFs. They also developed our brand identity design, including a logo, a corporate presentation, banners, and social media design concept.

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact was a PM. The team also comprised of an Art Director, Lead Designer, Graphic Designer, and Copywriter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website designed by Staylime helped considerably in attracting new customers and investors. I would say, it helped to generate a new “face” of ours. One of the major achievements was the fact that Product Hunt featured our brand as the #1 Product of the Day, of the Week, and of the Month.

How effective was the workflow between your team and theirs?

We communicated every week, mainly via online conference calls and chat messages. I have to admit that our teams have been working closely together, which was one of the key reasons for the project’s success.

What did you find most impressive or unique about this company?

I was impressed by the Staylime team’s creativity and deep involvement in each task. They take a responsible approach to every project and always listen to and feel a client in order to achieve the best results.

Are there any areas for improvement or something they could have done differently?

No, I don’t think so.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a Swiss-based LED Company. We offer a vast collection of energy-efficient LEDs to B2C and B2B clients. We also sell them online trough our LED Store. With the help of our project managers, we are able to handle small and large lighting projects quickly and professionally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime, and what were your goals?

Initially, we hired Staylime to migrate our Magento 1 store to Magento 2. Being pleased with their migration services, we entrusted them with website maintenance and support.

For the last three years, Staylime’s team has been helping our organization with different tasks such as compatibility issue fixes, Magento performance analyses, and custom extension development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were seeking experts who have the know-how in Magento. One of our partners recommended Staylime as a highly-reliable Magento vendor with a proven track record. So, we hired them and never regretted it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first important task was Magento 1 website migration to Magento 2. Staylime’s team helped us with database migration and the installation and configuration of a number of Magento 2 extensions.

The shift to Magento 2 was smooth and fast, and, therefore, we addressed their team again. Second, Staylime created a custom extension for us to stay compliant with the EU regulations for energy labeling.

With this extension, one can display the energy label of LED products below the price field.

This allowed us to stay legally compliant and ahead of the competition. Third, they provided us with a Magento performance audit. Staylime’s specialists analyzed the theme and extensions and gave practical recommendations on how to enhance our website performance.

They further help us to implement several of those recommendations.

How many people from the vendor's team worked with you, and what were their positions?

I communicated directly with their account manager and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to Staylime’s team, we migrated to Magento 2 on time, thus avoiding risks associated with the Magento 1 end of life. Also, they helped us improve the website performance by conducting thorough analyses and providing actionable recommendations for store speed optimization.

Describe their project management style, including communication tools and timeliness.

We communicated mainly via email and Telegram messaging. They are project-driven and deliver consistently on time and on budget.

What did you find most impressive or unique about this company?

I know their team to be trustworthy and capable. What impressed me most was their active engagement in the project.

Are there any areas for improvement or something they could have done differently?

I wish the cost of their service were lower.

BACKGROUND

Please describe your company and your position there.

Fiberglass and artificial grass topiary. I’m the CEO of a creative topiary store based in Miami, Florida.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime, and what were your goals?

We addressed Staylime to develop a Shopify-based online store that will let us manage and grow our ecommerce business. The goal was to create a clean, modern design with a minimalistic layout that would reflect the nature of the products that we sell.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an American vendor with a proven track record of successful projects. Also, the decisive factors were the vendor’s competence in E-commerce web development and a high level of professionalism. Staylime fully met these requirements and, therefore, was entrusted with the Green Animals store development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Staylime’s team first analyzed our requirements and proposed their vision of what the Shopify store would look like. After the concept was agreed upon, they moved to website development which took about a month.

The special task was to create a custom “Get a quote” button enabling our customers to request the price of any topiary by clicking on it. All requests should be later sent to an instant messenger to be able to respond to them proactively.

Staylime’s team did a great job with this task and the project as a whole, proving their professionalism.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with their UI/UX designers and a PM.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’re delighted with the results. The e-store developed by Staylime is fast and user-friendly, with a minimalistic design yet all the required functionality — just like we wanted. The timeframe is also worth noting: they managed to develop a fully functioning Shopify website in a month. We appreciate this.

Describe their project management style, including communication tools and timeliness.

We communicated mainly by email. Their team was exactly on time, so there weren’t any project delays.

What did you find most impressive or unique about this company?

Staylime’s willingness to tailor their approach to our needs was impressive. The team has shown dedication and hard work over the month of joint work and made favorable impressions.

Are there any areas for improvement or something they could have done differently?

No, everything was great.

BACKGROUND

Please describe your company and your position there.

I'm the Operations Manager of an online hardware supplier. We sell commercial doors, frames, and hardware to construction companies across the United States. We also sell commercial and residential hardware to online buyers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Staylime, and what were your goals?

Our website has been a work in progress for the last 4 years as it’s been a separate wing of our current company. Building the site on Magento 2, we needed some help laying the groundwork necessary to have a robust and well-functioning site. We partnered with Staylime to help bring the expertise of in-house developers so we could continue to focus on running day to day operations of the company.

Our goal was to have Staylime go above and beyond our expectations for a well-run website and build complex product configurators to streamline ordering across our customizable product offering.

SOLUTION

How did you select this vendor and what were the deciding factors?

A colleague that had been using Magento 2 before us had mentioned they heard good things about Staylime as an Ecommerce developer. Upon due diligence after connecting with the Staylime team, they excelled in checking all the boxes for a valuable partner for us. The deciding factors were plentiful for us.

1. A hands-on approach with great recommendations to further bring our development ideas to fruition
2. Wonderful communication through emails, web calls, and Trello Board
3. Project ownership which felt like they were truly members of our team
4. Price Competitiveness for the types of work we wanted completed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have been working with Staylime on a continuous basis for almost 2 years. We originally started our Partnership with one project to help us build complex, product configurators that would allow our site visitors to customize their product selection in real-time with images, colors, functions, etc. that all changed dependencies based on customer selection.

It was a really big undertaking in Magento 2 but the Staylime team did such a tremendous job that we continued to work with them on additional projects. The inaugural project included setting up customizable options within each product, adding multiple layers of costs/prices, swappable images based on dependency selections, and development within Magento to handle tens of thousands of product variations.

In addition to building our custom configurators, they enhanced the speed and functionality of this massive undertaking. Continued projects over the years have been updating UX/UI for better shopping experience, improving branded themes, rolling out add-ons and extensions to make back-end operations more suitable for us, bulk pricing/costing tools to allow for customizable options to be updated by formulas or percentages across individual or groups of products, server migration from Amazon AWS to MageMojo, Order Confirmation and Shipping Notification Emails, Order Status Updates, SSH Permissions, general troubleshooting, and constant aid in Magento 2 that our team is not able to fulfill. Their work has been plentiful and they always go above and beyond.

How many people from the vendor's team worked with you, and what were their positions?

We have predominately worked with just one project manager who has been with us since day 1! His name is Andrew V. and he has been a tremendous teammate and asset! He allows us to feel comfortable with the Staylime team and he understands our company very well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall site speed has doubled since our continuous work with Staylime. Sales, Customer Happiness, and Ease of Site Use have all increased. Errors, Page Timeouts, and Backend Issues have all decreased.

Describe their project management style, including communication tools and timeliness.

Originally we worked mostly through email which was a bit challenging due to the complexity of some of our projects. As a result, we moved to Trello Boards and have occasional video chats to walk through any complex projects to ensure we are all on the same page. Communication has improved considerably since implementing Trello (and communication was even good before).

Trello Boards have been absolutely amazing for us to consolidate information by project, have rapid communication, schedule project timelines, and prioritize projects based on how many hours they will take to complete. They are very quick at responding and always have great feedback or suggestions when we come to them with project requests.

Trello also allows us to always have an understanding of upcoming projects that need to be worked on so Staylime can provide feedback and help diagnose issues all while completing other projects for our team.

What did you find most impressive or unique about this company?

The most impressive trait about Staylime is that there has yet to be a project they cannot complete! Everything we request of them has been completed and with amazing execution. Their team goes the extra mile to provide amazing customer service, timely project completions, and expertise in Ecommerce Development!

Are there any areas for improvement or something they could have done differently?

The Staylime team has been great and there is nothing I would recommend for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & CEO of spanienweinonline. We specialize in importing and distributing Spanish wines across Switzerland, with more than 2,800 wines available. We have a physical shop as well as a webshop.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Staylime?

We needed a web developer to help us create an e-commerce shop in order to promote our wines all over Switzerland, so we hired Staylime.

SOLUTION

What was the scope of their involvement?

Staylime developed an e-commerce shop on Magento 2. They customized several functions and gave it accessibility across different platforms mobile devices. On the site, customers can purchase a single bottle of wine or mix different wines in a case to be packaged and shipped. 

They’ve recently upgraded the site to Magento 2.42, and continue to provide maintenance, support, adjustments, and upgrades.

What is the team composition?

I work with the CEO, the chief developer, and a project manager. There are other developers working on their side, as well.

How did you come to work with Staylime?

I searched online for Magento developers and saw Staylime’s good reviews on Clutch. I met with them in person to describe our needs and see what they could offer. They were knowledgeable and offered competitive pricing, so we decided to bring them in.

How much have you invested with them?

We’ve invested around $25,000–$50,000.

What is the status of this engagement?

We began working together around February 2020, and the project is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The e-commerce website went live by the deadline we set, and it’s responsive and accessible from any device. The customized functions Staylime created work well and have saved us time by taking on tasks that were previously done manually. 

We’ve never had a crash or downtime since the shop went live. The Magento upgrade has gone smoothly, which makes me quite happy. I am satisfied with the partnership and will continue to work with them.

How did Staylime perform from a project management standpoint?

They have been transparent and communicative, especially regarding cost estimates. They always present the figures for our approval and always stay within the limits we’ve set. 

We use Trello and Google Docs. There, Staylime is responsive and has always finished tasks on time.

What did you find most impressive about them?

They quickly understood what we wanted without us having to give overly detailed explanations. They’re also extremely proactive and know Magento very well. For example, when it was time to do the Magento upgrade, they had a list of potential issues that could occur with the customized tools. They tested them to ensure there would be no crashes when we went live. 

Are there any areas they could improve?

Honestly, nothing is missing with them.

Do you have any advice for potential customers?

Be prepared and know what you want, how it should look, and where you’re going with it. That helps you achieve results faster.