Sprava Agency

BACKGROUND

Please describe your company and position.

I am the Office manager of IISC e.V.

Describe what your company does in a single sentence.

Education services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sprava Agency to accomplish?

• website optimisation and maintenance

SOLUTION

How did you find Sprava Agency?

Online Search

Why did you select Sprava Agency over others?

High ratings

How many teammates from Sprava Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO Content Marketing, Website optimisation, Organic traffic to the site increased by 5 times, conversions increased by two and a half times

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Organic traffic to the site increased by 5 times conversions increased by 2.5 times

Describe their project management. Did they deliver items on time? How did they respond to your needs?

all was on time. Their response to our needs is quiсk.

What was your primary form of communication with Sprava Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Quick completion of tasks, a large number of ideas, visible results of work

Are there any areas for improvement or something Sprava Agency could have done differently?

there is always room for improvement

BACKGROUND

Please describe your company and position.

I am the Chief of Commercial Office of Infomir ISP

Describe what your company does in a single sentence.

Internet Service Provide&IPTV

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sprava Agency to accomplish?

• SEO
• PPC

SOLUTION

How did you find Sprava Agency?

Recommendation

Why did you select Sprava Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Sprava Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The task was set to carry out work on search engine optimization of the site, correct current errors, and update the site admin panel. Carry out work on setting up advertising campaigns in Google Ads. After carrying out SEO work, we rank first for several key queries. The snippet of our site began to look attractive. Every month, work is carried out to improve the performance of contextual advertising to reduce the cost of expenses and increase calls.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having collaborated for more than a year with the SPRAVA agency, more than 30 GoogleAds advertising campaigns were set up and adjusted, more than 7,000 conversions were received on the official website, more than 50 local improvements were implemented on the company’s official website. Also the site’s position increased to 62%. 

Before work began, the site could only be found by domain or exclusively brand queries. Errors in the site layout were corrected and the site loading speed was optimized. As for PPC, key queries were revised and new campaigns were created. In the account we see the number of conversions and clicks. But we strive to continue to work on improvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company fulfills their tasks. For communication, we usually use a messenger or phone calls. Every month we receive a report on the work completed and recommendations for future works.

What was your primary form of communication with Sprava Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Very loyal pricing, flexible solution to personal problems

Are there any areas for improvement or something Sprava Agency could have done differently?

A good addition would be graphic design services for printing.

BACKGROUND

Please describe your company and position.

I am the CEO of Grasis consulting company

Describe what your company does in a single sentence.

Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sprava Agency to accomplish?

• increase in sales
• brand development
• overall development

SOLUTION

How did you find Sprava Agency?

Online Search

Why did you select Sprava Agency over others?

Company values aligned

How many teammates from Sprava Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Launch of targeted advertising on Instagram, development of website design and launch of SEO promotion. During the period of cooperation, more than 1,500 leads were generated

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the period of cooperation, more than 1,500 leads were generated

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've been great at managing our expectations and meeting deadlines. We mostly use email to communicate, and they're always quick to respond and implement changes. We have a monthly roundtable meeting with both of our teams for big updates. Common answers include communication tools (e.g., monthly reports, Slack).

What was your primary form of communication with Sprava Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their level of professionalism and overall knowledge within the industry stands out. They put in a lot of due diligence before getting started, and it's ensured we've had a smooth project. Also, I really appreciate their follow-through and willingness to deliver.

Are there any areas for improvement or something Sprava Agency could have done differently?

I'd like it if they came to the table with more ideas. They're great at implementing ours, but a display of more creativity on their end would be nice.

BACKGROUND

Please describe your company and position.

I am the Manager of BTU-CENTER

Describe what your company does in a single sentence.

BTU-CENTER is a producer of microbial biologicals for agriculture

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sprava Agency to accomplish?

• We hire Sprava Agency to make a website

SOLUTION

How did you find Sprava Agency?

Online Search

Why did you select Sprava Agency over others?

Close to my geographic location, Pricing first our budget, Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

We ordered the development of Website for 3 months. One of the goals was to make a modern, good-looking site, as a business card of the brand. The work was completed on time. The team worked very well. We always had information at about stage of development. As a result, we got a beautiful and modern website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• the website is working

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was completed on time. Communications are perfect

What was your primary form of communication with Sprava Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

the development of the site completed on time. They delivered a beautiful and modern website.

Are there any areas for improvement or something Sprava Agency could have done differently?

Everything is perfect, i have no ideas what they have to do better.

BACKGROUND

Please describe your company and your position there.

I'm marketing director at Pegasus Pro D.O.O. We're Slovenia based company which sells tiles and everything for bathrooms. I'm responsible for online sales growth for the company and for communication with the agency responsible for SEO & PPC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SPRAVA, and what were your goals?

We were looking for someone who can handle the technical support for our website and increase visibility and traffic. So, we hired Sprava for SEO & PPC services. But they did way more! They built a marketing strategy for our business keeping in mind our main goals: improve keyword ranking in organic search results, boost website conversion, generate leads and sales and establish a brand presence online.

SOLUTION

How did you select this vendor and what were the deciding factors?

We gathered a few proposals when started looking for the agency. What we liked about Sprava the most is their approach to SEO and, of course, their experience and a lot of case studies in different niches. It shows great that they can handle specific requests.

As, all the companies are different, each of them needs individual approach. Sprava has it. We started from audit and it was so good, so we started working with them. And last but not least, their cost was so affordable considering all the services they've provided for us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The main channels were SEO and PPC. Among all the tools available in Google Ads, we used only advertising in Google Search, because our budget was limited and we needed to get sales pretty fast. First, we improved usability of the website and it was a great decision. All the Analytics tools were set up. Sprava created KW map for us based on the brief we're filled out.

And then, we started working on SEO: technical issues were fixed, all the existing content was optimized. Knowing that Local SEO is really important for us, Sprava payed a lot of attention to Google my Business and we got a lot of traffic from there. They also took care of implementing rich snippets for us. It helped us to stand out among the competitors. We're still working on improving SEO as we see that it shows great results. Amount of orders we're getting from the website increased almost 4 times.

How many people from the vendor's team worked with you, and what were their positions?

As far as we know, they have almost 30 team members. But all the communication was happening between us and our project-manager, Maria. And it was really comfortable. You don't need to chat with dozens of team members, Maria took care of all the communication and delivered all the information we needed. Also, Natalia who is CEO at Sprava, contacted us a few times when we needed to change the strategy and was really open to discuss all the questions we had.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we started working on SEO & PPC, our conversion rate increased x2. Also, the amount of orders we're getting increased x4. For almost all the targeted keywords, our website is shown in maps above organic search results.

Describe their project management style, including communication tools and timeliness.

The communication was really great. As we're living in fast world, we preferred to communicate through Telegram chat. But, all the most important files was duplicated via e-mail which was really useful. We also got the access to their CRM system, where we could see all the tasks and progress on them. At the beginning of each month, we got a plan of actions and, during the month, all the updates were delivered to us.

What did you find most impressive or unique about this company?

The thing we liked the most is their strategy. It's not just about positions or traffic, but, first, about the sales. They know this is the main reason any company creates the website; to grow the business and increase sales. Each of the action items they're proposing is oriented on improving the revenue. And they have a transparent reporting system. Each time we got the report, it was full of Maria's comments about how all those metrics influence on our business and recommendations about improvement.

Are there any areas for improvement or something they could have done differently?

Probably, the only thing I can mention here is adding more services they can provide, such as E-mail marketing.