SmartSites

BACKGROUND

Please describe your company and your position there.

I work with Smith.ai, an AI-backed call and chat answering service. We provide lead intake and conversion for SMBs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We were looking for a digital marketing agency to help match our services with clients in a wide variety of industries who wanted to close the gap between their digital marketing and advertising and client conversions.

What were your goals for this project?

To expand our brand profile and client base.

SOLUTION

How did you select SmartSites?

SmartSites came recommended by a trusted friend and partner, Alex Glenn at PartnerPrograms. After our first conversation with Mike Melen we knew they were a great fit.

Describe the scope of their work in detail.

We have worked with them on marketing to promote both our brand and theirs, video content to highlight the services we offer, and profiles on both our site and theirs.

What was the team composition?

I've worked most closely with Mike and his team of Account Managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've already gained clients after just a few weeks working together and expanded our profile across different industries.

How effective was the workflow between your team and theirs?

It has been very good.

What did you find most impressive about this company?

They are attentive and prompt. Overall, dealing with them has been a pleasure.

Are there any areas for improvement?

Not that I can see!

BACKGROUND

Please describe your company and your position there.

Director of Operations for Self Storage Chain

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Digital Marketing

What were your goals for this project?

Increase sales

SOLUTION

How did you select SmartSites?

Recommendations

Describe the scope of their work in detail.

Digital marketing Google pay per click

What was the team composition?

One person- Connor O.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

excellent customer service and project is a huge success

How effective was the workflow between your team and theirs?

The SmartSites team provides an effective workflow.

What did you find most impressive about this company?

Customer service and responsiveness

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I am a partner and primary operator of a residential water damage restoration and mold remediation services provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Lead generation through SEO and PPC. Our goal was to increase leads to a certain figure for water and mold.

SOLUTION

How did you select SmartSites and what were the deciding factors?

They had a great plan for making our goal a reality and their price was reasonable. We have continued our spending because they continue to deliver.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

A combination of PPC and SEO including landing page, website content and back links, etc. I get a monthly report on the progress and results and all content for review before proceeding. Adjustments are made accordingly.

How many people from the vendor's team worked with you, and what were their positions?

4. PPC Analyst, Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our job leads increased significantly.

Describe their project management style, including communication tools and timelines.

Regular reports and communication. They keep me in the loop and ask the right questions.

What did you find most impressive or unique about this company?

The level of professionalism. With the number of people I've worked with, they were all very kind and professional.

Are there any areas for improvement or something they could have done differently?

Working with less people would have been nice, but they were all pleasant to work with.

BACKGROUND

Please describe your company and your position there.

I work for Ultimate Entertainment as a Web Developer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

SmartSites was hired to re-create a new website for us. They were to build it from the ground up, and put our vision onto the web.

SOLUTION

How did you select SmartSites and what were the deciding factors?

We found them online, and thought their prices and reviews made them worth looking into. After talking on the phone with Irina, we knew it was the right fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The site was built with Wordpress, and we went back and forth on what the site should look like. They implemented our social media, contact boxes, and much more.

How many people from the vendor's team worked with you, and what were their positions?

Irina was the main contact, but there were others who helped at times throughout the project as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the mockups they showed us to the final project, the result was fantastic.

Describe their project management style, including communication tools and timelines.

We communicated in person, via email, and also at times via phone.

What did you find most impressive or unique about this company?

They had a team that was very attentive and they had a great-looking office. You got the sense that you were working with professionals.

Are there any areas for improvement or something they could have done differently?

At times some smaller details were occasionally missed, and we had to ask them to go back and fix them.

BACKGROUND

Please describe your company and your position there.

I am the owner of Mintwood Home.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

To manage our PPC ads and all google and bing ads.

What were your goals for this project?

To grow our monthly revenue and online presence

SOLUTION

How did you select this vendor?

Online reviews, phone consultation,

Describe the project in detail.

PPC Advertising

What was the team composition?

1 person on our side and I only work with Michael

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We love Smart Sites! They are have been a great investment for our business. Michael has done an amazing job helping us grow our sales. 

How effective was the workflow between your team and theirs?

We love Smart Sites! They are have been a great investment for our business. Michael has done an amazing job helping us grow our sales. Always responds to our emails quickly! We appreciate him so much!

What did you find most impressive about this company?

We appreciate him so much!

BACKGROUND

Please describe your company and your position there.

I am the CEO & Owner of a national events production company. We produce trade shows, events, corporate events and conventions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We hired Smartsites to do our PPC campaign on Google, Facebook and Linkedin as well as help us design a brand new website.

What were your goals for this project?

Increasing the quality of our leads, bringing in more revenue and creating a much better looking professional website.

SOLUTION

How did you select this vendor?

Did lots of research, references and online searching.

Describe the project in detail.

See above. PPC, Website Design & Development

What was the team composition?

I've worked with 2 main points of contact who have been excellent and super responsive!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

To date we have closed multiple leads we received from Google which is the best I've seen from any PPC company I've worked with in the last 10 years. I am very pleased with the results and we continue to get better. The new website is coming along great too and looks very very professional. Can't wait to launch our final product.

How effective was the workflow between your team and theirs?

Amazing communication. Smartsites has been incredibly responsive and really cares about the final product.

What did you find most impressive about this company?

Communication and response times. Most companies take a while to respond after you pay them. SmartSites has continually responded to me quickly and delivers on timelines and budget, too.

Are there any areas for improvement?

Not at this time.

BACKGROUND

Please describe your company and your position there.

great company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

digital marketing

What were your goals for this project?

get new business

SOLUTION

How did you select this vendor?

google search

Describe the project in detail.

Google ppc

What was the team composition?

Dylan Lopez

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was a great success.

How effective was the workflow between your team and theirs?

amazing communication

What did you find most impressive about this company?

dylan

Are there any areas for improvement?

no

BACKGROUND

Please describe your company and your position there.

Ever since we've started with SmartSites and my project managers, John & Rich, we've received a big uplift in leads. Our phones ring off the hook!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites Digital Marketing?

We hired SmartSites to increase our digital presence.

What were your goals for this project?

to get more calls

SOLUTION

How did you select this vendor?

We did some research for digital marketing companies, we chose SmartSites due to their portfolio & reputation.

Describe the scope of their work in detail.

Monthly ongoing SEO optimization & maintenance. PPC management & optimization.

What was the team composition?

I have two project managers, John who manages SEO/site fixes & Rich who manages PPC.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since signing we receive over 700 calls per month! They have boosted our visibility on Google via PPC & SEO!

How effective was the workflow between your team and theirs?

Very effective. Our in-house team works seamlessly with John and Rich.

What did you find most impressive about this company?

Their experience, work ethic, timeliness, & professionalism.

Are there any areas for improvement?

Nothing as of yet!

BACKGROUND

Please describe your company and your position there.

I help CEOs of small to midsize companies grow revenues faster and generate more profit with less stress. The NC CEO Forum is an annual all-day leadership event for ~400 C-level executives. The Forum is another way I create a community of support for CEOs because this is what I'm passionate about. Helping CEOs be the best leaders they can be.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites Digital Marketing?

We are getting people to inquire about our conference and sign up through the use of Google Ads and LinkedIn Ads.

What were your goals for this project?

To find a relevant audience to inquire about our conference and sign up. That’s what it’s all about.

SOLUTION

How did you select this vendor?

We wanted to go with a professional provider of digital marketing services and found that their positive reviews set them apart from the competition.

Describe the project in detail.

We participated in a project kickoff with SmartSites to familiarize the company with what we do. From here, we worked closely with Joe K to build a campaign on both Google & LinkedIn that would suit our needs, as well as a landing page to drive traffic to.

What was the team composition?

We communicate with Joe, our PPC project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is ongoing. So far, we have received new interest and sign-ups for the event taking place in November.

How effective was the workflow between your team and theirs?

The workflow has been very effective. We are in contact often.

What did you find most impressive about this company?

Responsiveness and creativity in all aspects.

Are there any areas for improvement?

I haven't found anything yet and don't expect to.

BACKGROUND

Please describe your company and your position there.

I am the owner of Shades Studios. We use video and advertising to grow your business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites Digital Marketing?

I utilize SmartSites on various projects that focus on growing businesses with digital marketing, websites, SEO, PPC, design and digital strategies.

What were your goals for this project?

Grow businesses with advertising and digital marketing.

SOLUTION

How did you select this vendor?

I selected SmartSites originally because of their reviews. Countless perfect reviews can be found and numerous sites. Their clients are thrilled with their services and so am I.

Describe the scope of their work in detail.

SmartSites grows businesses utilizing digital marketing. I use them for Websites, SEO, PPC, Search Engine Marketing and Advertising and design services. They are able to handle the entire scope of a campaign which is extremely beneficial to myself and my clients.

What was the team composition?

The team is wonderful, they have a large staff and everyone really cares about their clients.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I've received an extremely high ROI on every single campaign I've run with SmartSites. They are a results-driven agency, they make money for their clients using digital marketing and that's the name of the game in this digital age.

How effective was the workflow between your team and theirs?

Extremely effective. They answer calls immediately, email response times are extremely fast.

What did you find most impressive about this company?

What most impresses me is the effectiveness of the campaigns and the ROI I receive. The quality of their products is exceptional. I'm also impressed by how friendly and personable the team at SmartSites is.

Are there any areas for improvement?

Their company runs as a well oiled machine.