Can you share any outcomes from the project that demonstrate progress or success?
We received thousands views on our YT channel, hundreds likes on our social media posts and a sharp raise of subscribers for each channel. We talked to many visitors on our exhibition stands who were attracted by the videos and were relevant to us as potential partners and customers. We got much positive feedback, and the online media related to our industry willing to embed the videos in their articles.
How effective was the workflow between your team and theirs?
Every detail of the process was covered with well-organized communication (in English), involving spreadsheets and docs with tracking comments, quick clarifications of minor issues in messenger chats, and video calls for creative discussions. We visited their office only twice, during our business trips to Minsk.
What did you find most impressive about this company?
The most impressive is the combination of very fast production, absolute flexibility and conforming to the client's comments, reliable process and the price: the production cost is incredibly low.
Are there any areas for improvement?
I can only wish Slon to be more confident and bold in their suggestions. Sometimes it might help to prioritize quality over the cost - the lean approach is great but a customer can agree with extra charge when it's reasonable, don't be shy to suggest more options or insist on your vision when you know better!