Signity Solutions

BACKGROUND

Please describe your company and position.

I am a Department VP at PaySlate Inc. (Letus)

Describe what your company does in a single sentence.

We offer Payment Solutions to customers in the rental industry across North America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Signity Solutions to accomplish?

• Quality Assurance
• Txt2Pay solution

SOLUTION

How did you find Signity Solutions?

Referral

Why did you select Signity Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Signity Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Signity was hired to expand development and QA resources in the Letus Engineering team. Letus embarked on offering one of a kind solution, txt2pay, to the rental industry specifically in the payment space and needed expert developers to work within Letus's internal team.

Considering the time-sensitive nature of the project, Signity was able to allocate top talent in their team within a week to our project. Signity was responsible for delivering a complete solution that allow Letus to send transactional text messages to its customers and collect their due payments with a single click. Signity was also responsible for providing QA resources to assist with test automation for this project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• unit of work within a certain timeline
• test coverage

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Signity Solutions was outstanding. They periodically collected feedback from both their resources and us which helped to address any concerns in a timely manner. Signity resources were an extension of our core team so we were in communications with the developers on daily basis.

What was your primary form of communication with Signity Solutions?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their ability to listen and understand customer needs, hire and maintain top talent and ability to quickly find resources to allow their customers to quickly scale their development teams. We were also impressed by the vast domain knowledge Signity resources had, this helped with quicker onboarding of the development resources.

Are there any areas for improvement or something Signity Solutions could have done differently?

The engagement with Signity Solutions was very pleasant and accomplished.

BACKGROUND

Introduce your business and what you do there.

I'm a partner of a small software development business in Australia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signity Solutions?

We're in the process of moving those from on-premise to the cloud, so we were looking for someone that could work with me, since I'm the only developer, so I needed someone to help me build these new cloud versions on Microsoft Azure.

SOLUTION

What was the scope of their involvement?

We hired a mid-level developer to give us a hand for an ERP system, working on a couple of projects. We have two main projects within our business, one for the pest control industry and another for the fishing industry.

It entails the use of Microsoft Azure, C#, and a .NET framework, and Angular, with a SQL server. It uses Xamarin, for things like mobile app development for iOS and Android. They also do things like building out automation for communication with clients.

How did you come to work with Signity Solutions?

We looked into 2-3 different offshore companies, but Signity's pricing was great, and their recruitment and sales manager were very focused on our specific problems during the interview process.

How much have you invested with them?

We've invested approximately $150,000 AUD (approximately $102,000 USD)

What is the status of this engagement?

We began working together in July 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project is due to be released in early 2020, but it's been tested by one of our partners. We'll have to wait another 6-12 months before we can actually tell how successful it'll be, but I already know it’ll go well.

How did Signity Solutions perform from a project management standpoint?

Everything has been very satisfactory. We've met deadlines, we've managed to overcome challenges, and we've been able to pull in more resources as needed. For example, we hired a temporary developer for two months for a project we needed to get done. We've used Azure DevOps Server for project management, but we also had meetings over Skype, phone calls, one-on-one meetings, and documentation being forwarded through.

What did you find most impressive about them?

For me, it's all about people's personalities. You can always teach people skills, but you can't teach an attitude. Signity has both the skills and the attitude for the job. Working with them has been great and they're really easy to collaborate with. Additionally, the time difference from India to Australia is actually a benefit. Once I'm finished with all of my regular commitments, I can spend time with Signity to work on our project.

It's not about what skills have been brought forward since you can always get those in different places, but it's about if you have an issue to deal with, it's about finding a solution to that issue. They've delivered every single time. I've recommended them to other colleagues, even for things like SEO because their work really stands out.

Are there any areas they could improve?

Honestly, not so far. We've been working with them for quite a while now, and so far, they've been great.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Wealth Words, a skill-based gaming platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signity Solutions?

We engaged Signity Solutions to develop the software for the market.

SOLUTION

What was the scope of their involvement?

Signity Solutions built the web application, and we’re in the process of developing a native iOS app. The game uses several features incorporated by Signity Solutions. Users pay for a token to enter the game and have the potential to win a cash prize if they get the correct answers to a puzzle. The puzzle accepts multiple solutions of different skill levels; the reward varies depending on the skill of the user’s response.

What is the team composition?

We work with ten full-time team members from Signity Solutions, including 6–7 marketing people and two strategic planners.

How did you come to work with Signity Solutions?

We first worked with another software developer that had been collaborating with Signity Solutions. The software developer didn’t work out, so we asked Signity Solutions to take over the project.

What is the status of this engagement?

We started working together in the summer of 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Several major corporations want to partner with us, and other internet players and gaming companies want to use our product on their platform. Signity Solutions has helped us find strategic partners, navigate negotiations, and integrate our software into companies’ platforms. Our business wouldn’t be where it is today without Signity Solutions.

How did Signity Solutions perform from a project management standpoint?

We work together to analyze the product and issues ahead. Signity Solutions suggests ideas, and we then make a decision. The team sticks to their project schedule and budget. They’re always available, and I speak to them over the phone nearly every day. Our relationship has gone beyond that of a client and a vendor. Signity Solutions truly wants our product to succeed, and their level of dedication reflects this.

What did you find most impressive about them?

Signity Solutions offers top-notch resources with integrity, thoughtfulness, and experience in the gaming industry. I appreciate their willingness to think critically about themselves and help us come to smart conclusions.

Are there any areas they could improve?

No, they are excellent at everything they do.

Do you have any advice for potential customers?

Be open with their team; Signity Solutions will keep your business objectives confidential and listen to your pain points without judgment. They are invested in finding the best outcome for their client, regardless of struggles and budget constraints.

BACKGROUND

Please describe your company and your position there.

I’m the manager of ApneeCommunity. We host a platform for event listings and classifieds for and by Indian-Americans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Signity Solutions?

We engaged Signity Solutions to build our website and mobile application.

What were your goals for this project?

We wanted to generate revenue from listing events and classifieds. Our platform and its functionalities needed to replicate a similar site called Sulekha while keeping in mind our specific requirements.

SOLUTION

How did you select this vendor?

We found them on a business listing platform with trustworthy reviews.

Describe the project and the services they provided in detail.

Signity Solutions built a website exactly to our specifications. They offered multiple feedback rounds to change the coding, page design, and functionalities as needed. They’re now building an iOS application.

What was the team composition?

We worked with two senior developers, a junior developer, a digital marketing manager, three marketing executives, an iOS developer, and a senior designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The app is still under development, but our site has launched and earned a positive reputation among our target audience as a place to find event tickets, classified ads, and deals.

How was project management arranged and how effective was it?

Signity Solutions delivers high-quality products quickly and meets most deadlines; holidays and festivals have caused some delays, but we expected that from the beginning. They are highly accessible and prompt in responding to any inquiries or issues. We communicate via phone, email, Skype, and screensharing.

What did you find most impressive about this company?

Executive-level involvement makes the engagement feel personal and prioritized. Amit (CEO, Signity Solutions) demonstrates diligence and attention to detail. He also leads a highly organized team that incorporates feedback well. We feel like our project is in great hands.

Are there any areas for improvement?

No, we’re highly satisfied with our decision to work with them on this project.

BACKGROUND

Please describe your company and your position there.

I’m the manager at a bakery that specializes in egg-less creations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Signity Solutions?

I needed help with digital marketing for my bakery in Melbourne.

What were your goals for this project?

I had four objectives: build brand visibility, sell cakes online, make my site SEO-friendly, get both an online and offline customer base.

SOLUTION

How did you select this vendor?

I did complete research on the best digital marketing companies in India, and Signity was one of them. They provided me with a good scope for my projects and solutions.

Describe the scope of their work in detail.

They did a complete analysis of my website for both on- and off-page SEO and created all of my social media accounts for me.

What was the team composition?

They have in-house creative experts, two of whom are working on my project. I also have a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I saw growth after just one month, so sales have been increasing since the beginning. I’m quite impressed with their strategies and the way they implement new ideas into the plan.

How effective was the workflow between your team and theirs?

The project manager is easy to communicate with. We connect over the phone almost daily to discuss the plan and everything that’s required to further enhance sales. All in all, the team is cooperative.

What did you find most impressive about this company?

The way they listened to my every query and were always ready to solve it stood out to me.

Are there any areas for improvement?

We were satisfied with their overall work.

BACKGROUND

Please describe your organization.

Our company develops mobile apps for conferences and corporate events on the iOS and Android platforms. We've built apps for close to two thousand events.

What is your position?

I'm the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Signity Software Solutions?

We were looking for a development partner who could not only build our back-end and front-end technologies, but could also scale proportionally to our company's growth in a cost effective way.

SOLUTION

Please describe the scope of their involvement in greater detail.

Signity developed back-end infrastructures for Android applications. We've gone with a different vendor for iOS because we want to keep our technology distributed among different vendors. They do have a good iOS team though.

How did you come to work with Signity?

We evaluated several vendors, either through personal contacts or online searches. We found a few vendors, and interviewed them for their technical abilities, capacity to grow, the level of maturity of the company, and general vibe and attitude. We gave a few small starter projects to a few vendors. We selected Signity because they were the most responsive and had the best technical depth among all other vendors.

Could you provide a sense of the size of this initiative in financial terms?

We spend between $50-100,000 per year with them.

What is the status of this engagement?

We started working with them in 2009. We still have ongoing projects with Signity.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We leveraged them to build our core projects. They are in charge of the entire back-end development, the content management system of the website, and Android development. Everything except for iOS apps.

They created a well-reviewed product that has been used for many conferences worldwide over the last six years. We are in a very competitive business. If we didn't deliver working apps, we would not survive.

What distinguishes Signity from other providers?

They are very flexible and willing to work with us both on a financial and technical front. I know their founder personally. We've had several conversations about their plans to expand, not just to the technical area, but towards digital marketing, Search Engine Optimization, etc.

They provide many different skills that make them a good alternative to multiple vendors. They're a one-stop-shop for development.

Is there anything Signity could have improved or done differently?

I haven't used their marketing capabilities. They're new in that area, so I'm sure that they have room for improvement there. In regards to development, I can't think of anything. They have a great team.

BACKGROUND

Please describe your organization.

We create white label job alerts for career sites. For this, we have developed software that manages the matching process between the job listings that are sent to us and the applicants, sending out emails, and reporting. We also negotiate the deals on the companies' behalf.

What is your position?

I'm the chief operating officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Signity Software Solutions?

Signity built the software that we use.

SOLUTION

Please describe the scope of their involvement in detail.

Our platform is hosted by Amazon. The challenge consists not only in sending out emails, but sending them within certain timeframes. A solution like Amazon allows turning resources up or down based on need. Signity became responsible for the back-end infrastructure. They also take care of the ongoing maintenance. We're constantly adding new customers and improvements.

How did you come to work with Signity Software Solutions?

I found them on a freelancer portal, although their team has grown since then, and I've worked with them in various capacities for the last eight years.

Could you provide a sense of the size of this initiative in financial terms?

The overall cost was between $50,000 and $200,000.

What is the status of this engagement?

I started this project in September 2014. It is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They work hard and offer good results. They don't take your business for granted and try to earn it constantly. Many times, outsourcing can seem like a black hole, but I've become very friendly with them through the years. They're always available. I'm not sure if they sleep.

What distinguishes Signity Software Solutions from other providers?

The communication is the biggest challenge when the developers don't work in the same office as you. Signity are always available. Also, the stats are very good. We're on pace for 2016 and are able to send out a billion emails, if necessary. I push them in different directions if the requirements change. They've done a good job of remaining flexible and have coped with me pulling them in multiple directions.

Is there anything Signity Software Solutions could have improved or done differently?

I don't have any complaints.