SHIFTA

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Qurable. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address witH SHIFTA?

As a small startup, we needed to strengthen our development capabilities. We decided to focus on frontend development while outsourcing the backend. SHIFTA helped us with that. 

SOLUTION

What was the scope of their involvement?

SHIFTA helped us develop web modules integrated with our technologies. They used React and Bionic frameworks, focusing only on the frontend and connecting it to our backend using APIs. 

What is the team composition?

We worked with 3–5 developers. One of them was a UX expert, and one was a product manager that served as our main point of contact. The manager worked directly with our CTO. 

How did you come to work with SHIFTA?

SHIFTA was referred to us by another CTO. Apart from that, our co-founders were based in Argentina, where SHIFTA had a great reputation for working on agile development. Additionally, we selected them because they had a distributed team. This worked well for us because they were close to us but had the ability to work with our remote teams.  

How much have you invested with them?

We invested between $30,000–$35,000. 

What is the status of this engagement?

The engagement lasted from May–September 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our user base grew steadily, reaching around 7,000 users per month. SHIFTA’s work quality was great. There were no delays in the project, and the team met all of our requests. 

How did SHIFTA perform from a project management standpoint?

SHIFTA’s project management was great. If we had a similar project, we’d choose to work with them again. The sprints were delivered on time; the project’s setup took some time, but it was a complex process. Their resources adjusted to our pace of work, and after the first two weeks of engagement, everything moved forward smoothly. We used Git for sharing code and Discord and emails for communication. 

What did you find most impressive about them?

We were impressed by their flexibility and technical skills. 

Are there any areas they could improve?

They could have helped us more with the onboarding process. The onboarding time took longer than expected, and both our teams could’ve done something to make that part more efficient. 

Do you have any advice for potential customers?

I suggest you listen to their recommendations. For context, SHIFTA’s product manager played a key role in the engagement, and he made interesting proposals. 

BACKGROUND

Please describe your company and your position there.

Qurable empowers brands and creators to connect to their existing and new audiences. I'm CEO & co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFTA, and what were your goals?

We were looking for Shifta to accelerate our product development pace. We needed help to accelerate 6 sprints to half of the time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to contract Shifta for two reasons: your expertise in building mobile apps experience and for the velocity to allocate the team to work together to our CTO, based on Spain.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They work on 3 sprint with the following scope

1. Redefine the UX on User's Profile for mobile.
2. Search result group by creator for mobile.
3. Some detail on PDP (Product page) React, ionic and Go

How many people from the vendor's team worked with you, and what were their positions?

A product manager as the focal point working directly with our CTO and there were 3 full stacks Sr. devs. and 1 UX

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We increase the tech team productivity as a result of the quality of additional resources. We get a positive impact on our organizational goal, thanks to their commitment to reaching milestones and deliverables within the agreed-upon timeline.

Describe their project management style, including communication tools and timeliness.

I was very effective. I would highlight the regular and clear communication and processes that helped streamline the workflow and minimize misunderstandings or delays. And finally, the Team dynamics: They were a positive and supportive team during the whole project.

What did you find most impressive or unique about this company?

One of the things that impressed me was their diverse and inclusive team with a wide range of skills and expertise, also their innovative approach to software development. Another important thing for this project was the time zone. The entire team works in four different time zones without friction.

Are there any areas for improvement or something they could have done differently?

Probably the last mile of delivery, every demo day we have had setup problems, this improved in the last sprint. Probably all of us as a team in the next project should be more in sync.

BACKGROUND

Please describe your company and your position there.

I am the founder of a GRC (Governance, Risk & Compliance) startup. We have developed a delivery framework and applications to help customers address the complexity of implementing programs in the GRC space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFTA, and what were your goals?

We hired SIFTA to develop the application, having a clear vision but no implementation capabilities. The application is simple in scope, but is implemented using graph databases, for which we could not find any developers with experience. Our goal was to generate o proof of concept that would demonstrate that the applications could support our delivery framework.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our goal was to have implementation support with a partner that could understand the problem and then find a way to implement our vision without previous experience in the technology.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The proof of concept was a risk management web app that included simple governance and reporting functionalities. It was built in C#, .Net and a Neo4j Database. The app was deployed as a docker container.

How many people from the vendor's team worked with you, and what were their positions?

Project manager and a developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to finish on-time, with SHIFTA not only solving technical issues but also providing insights on the best way to implement what we needed.

Their implementation has worked flawlessly since then (7 months). We just started developing the MVP version of the App with SHIFTA, with the feedback gathered from customer implementations.

Describe their project management style, including communication tools and timeliness.

Very predictable development practices in terms of backlog management, source code management and the necessary formalities, all done while maintaining the focus on the project goals.

What did you find most impressive or unique about this company?

Focused on the goal, with the technical skills and agile development skills necessary to get there. Very impressed.

Are there any areas for improvement or something they could have done differently?

Not really, maybe in a bigger, more complex project I would be able to detect shortcomings, but not on this one.

BACKGROUND

Please describe your company and your position there.

I work as General Director of Innovation of the Government of the City of Buenos Aires, from where we seek to solve problems through technology to improve the lives of the city's residents.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFTA, and what were your goals?

We started working with Shifta in 2021 when we launched the Exponential BA program, an open innovation process that aims to map and prototype disruptive ideas that apply new technologies to different GCBA challenges. In the first edition we called for Artificial Intelligence projects, for which we needed the support of a partner that could provide specialized technical knowledge, development capacity and experience in designing/facilitating collaborative workshops.

SOLUTION

How did you select this vendor and what were the deciding factors?

Shifta was the best option in the market to provide these services, and it also proved to be so in practice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We carried out a work process where we mentored 6 teams to co-design solution concepts with AI, and developed 2 prototypes.

How many people from the vendor's team worked with you, and what were their positions?

4. 1 AI Experte 1 Project Manager 1 Developer 1 Design & Innovation Expert

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The experience was very positive, to the point that in 2022 we are going to carry out 2 new editions of the program.

Describe their project management style, including communication tools and timeliness.

We used Microsoft Teams, MS Project and they were very tidy, keeping track of everything and sending after meeting notes and doing follow up.

What did you find most impressive or unique about this company?

We trusted Shifta because we found ourselves a company made up of responsible and empathetic professionals. They were capable of putting themselves in the client's shoes and always finding the best way to add value, working with an excellent predisposition and flexibility to adapt to the dynamism that the context demands.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of HAL Company based in Argentina and delivering services across Latinamerica and Europe. Our core business is HubSpot products implementation, trainings and consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFTA, and what were your goals?

We implement HubSpot for different companies and most of them have challenges sharing data across different platforms and software. The key pain today is the integration of e-commerce and CRM. We hired Shifta to develop a custom integration with the most popular e-commerce platform in Latinamerica, TiendaNube and Hubspot to deliver an all-in-one solution for small and medium businesses.

SOLUTION

How did you select this vendor and what were the deciding factors?

Among other options Shifta provided us with a deep understanding of our business needs and the proposal was clear, concise and flexible. Their consulting service is beyond the standard. All their staff including PMs, developers and sales people do an extra-mile to get the most, sharing best practices and advises.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop a custom integration between TiendaNube and HubSpot. The project started with a deep mapping of both platforms, understanding of existing APIs, use cases and UX. Key deliverables are integration of contact, company and opportunities and the update of each timeline, depending on the customer's behavior.

How many people from the vendor's team worked with you, and what were their positions?

• 1 Consultant
• 1 PM
• 1 Team Lead
• 2 developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product exceeded our expectations in terms of quality, features and UX thanks to their deep knowledge and advises.

Describe their project management style, including communication tools and timeliness.

We've held bi-weekly calls and minutes of meetings thru e-mail.

What did you find most impressive or unique about this company?

SHIFTA has a great company culture. All employees are positive, solution and result oriented, any challenge is welcome to think a work-around always. It's great to deal with this type of customer in complex projects where both parties has to achieve short duedates.

Are there any areas for improvement or something they could have done differently?

N/A. Everything they delivered was professional, high-quality service and product. I wish I could learn part of their agile culture.

BACKGROUND

Please describe your company and position.

I am the IT Manager of Fresenius Medical Care Argentina

Describe what your company does in a single sentence.

Healthcare services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SHIFTA to accomplish?

• Develop a custom low-code application delivery solution

SOLUTION

How did you find SHIFTA?

Referral

Why did you select SHIFTA over others?

• Great culture fit
• Good value for cost
• Referred to me

What was the size of SHIFTA’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a platform in .NET framework, teaming with internal resources.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Production releases

What was your primary form of communication with SHIFTA?

• In-Person Meeting
• Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was FME responsability. Agile methodology. Their team was aligned and very collaborative.

What did you find most impressive or unique about this company?

Very close to the customer, great predisposition of all the staff.

Are there any areas for improvement or something SHIFTA could have done differently?

Nothing relevant

BACKGROUND

Please describe your company and your position there.

Private University in Engineering, technology and business. UX leader in IT department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SHIFTA, and what were your goals?

Corrective maintenance of our mobile application

SOLUTION

How did you select this vendor and what were the deciding factors?

For his experience in creating digital products

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The app was already created by another studio but Shifta maintains and improves the app day by day

How many resources from the vendor's team worked with you, and what were their positions?

Service Manager/Tech Lead, Developer Xamarin y QA Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Of the 3,000 university students, we have an average use of 1,200 active users during the months of study

Describe their project management style, including communication tools and timeliness.

We have assigned about 40 hours per week for Corrective Maintenance of the app mobile application. We use Telegram web, google meet or zoom and Clickup. The response is almost immediate and punctuality is perfect

What did you find most impressive or unique about this company?

We were impressed with their human capital and problem-solving skills.

Are there any areas for improvement or something they could have done differently?

We see opportunity in QA testing, we believe it could be more active