seoplus+

Please describe your organization.

We're a medium-sized registered charity in Ottawa.

What is your position?

I am the finance manager of the charity.

What business challenge were you trying to address with seoplus+?

We'd launched a new website and noticed a significant problem with our SEO afterwards. We lacked visibility and there had been many deficiencies which needed correcting.

Please describe the scope of their involvement in greater detail.

The original SEO work had been done by another company. seoplus+ was responsible for reviewing the site and making improvement suggestions. Their work was mostly on-site. We're cleaning up basic elements at this time and off-site work has been planned for the future.

seoplus+ has also given us some advice with regards to social media marketing, but there is a serious immediate problem which needs to be rectified quickly. After that, we'll move on to less serious issues.

How did you come to work with seoplus+?

Nothing speaks to the quality of an SEO company more than finding them as the first result after a Google search. They were the number one local company we found.

Could you provide a sense of the size of this initiative in financial terms?

I cannot provide this information.

What is the status of this engagement?

We started working with them a month ago. The cleanup process has mostly been completed by now and we are looking towards the next steps.

Could you share any statistics or metrics from this engagement?

We've seen immediate drastic improvements in our ranking as a result of seoplus+ and their work. We went from being in the third page of search results for our targeted keywords, to being on the first page.

What distinguishes seoplus+ from other providers?

I haven't dealt with a lot of SEO agencies but, when compared to other general contractors, seoplus+ is a pleasure to deal with. We're a small company, and they're a good fit for us.

Is there anything seoplus+ could have improved or done differently?

I can't think of anything.

Please describe your organization.

My organization does counseling, consulting, mediation, and coaching for individuals and companies.

What is your position?

I am the president and counselor.

What business challenge were you trying to address with seoplus+?

I had a couple of Web designers, IT [information technology] people and social networking people who were okay, but they were amateurs. I found seoplus+ to be extremely professional and thorough. I switched everything over to them.

Please describe the scope of their involvement in detail.

They designed both my websites, and they linked them. They update two blogs every month. I'm on page one of Google, which is an advantage. There's some extreme competition here in Ottawa. They have a policy at seoplus+ that they only work with one company in a given category, which I find extremely beneficial. That's a great principle. If they were doing similar quality work for two or three others in my field, that would not be good. There was an issue of negative reviews on Google and they helped me there. I get lots of contact through WordPress, which seoplus+ hooked up for me. I get reports and tips from them every month. They watch Google AdWords. They always get back to me very quickly. They won best new small business in Ottawa for two years. 

How did you come to work with seoplus+?

It's been four years now. I just wasn't pleased with the ones I was dealing with. I was impressed by them on the phone. They were also physically near me. 

Could you provide a sense of the size of this initiative in financial terms?

It's so variable. I don't want to provide that.

Could you share any statistics or metrics from this engagement?

I've been first on Google for a long time. The blogs that come out every month come out on the first page of Google. I always have six or seven people lined up on WordPress.

What distinguishes seoplus+ from other providers?

Their professionalism and customer service. seoplus+ understands problems and knows how to solve them.

In hindsight, are there areas in which they could improve, or things you might do differently?

I can't think of anything.

Please describe your company and your position there.

My name is Amanda Woodman and I am the Director of Creative and Marketing for Life Insurance Canada Inc., an online life insurance brokerage.

For what projects/services did your company hire seoplus+, and what were your goals?

We hired SEO+ to run our PPC campaigns and overhaul our website for optimal SEO.

How did you select this vendor and what were the deciding factors?

We hired a company to review our options for us and they presented the top 3 companies. SEO+ came out on top by a land slide. We also like to shop local (Canada) whenever possible and the other options were in the US and UK.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Google Ads, Facebook Ads, Backlinking, PR, Content Recommendations, etc.

How many people from the vendor's team worked with you, and what were their positions?

Not sure of their positions but we had at least 5 people working with us.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to get 20 leads per day, which was ambitious in a competitive financial space but we did it.

Describe their project management style, including communication tools and timeliness.

Great communication skills, love that we had access to a dashboard to view our metrics at any given time.

What did you find most impressive or unique about this company?

They had so many different areas of expertise, which helped us get everything done.

Are there any areas for improvement or something they could have done differently?

We would like them to be a little more innovative, we found that we were driving a lot of the ideas. That being said, they are in a phase of massive growth and I think once they settle in and have enough staff they are going to crush it.

Please describe your company and your position there.

I am the President of a mediation and consulting firm. I have been in operation for over 30 years. My business is very successful in large part due to the services of SEOPLUS+ Richard Merrill Haney, Ph.D. (613) 234-5678

For what projects/services did your company hire seoplus+?

SIMPLY...THE BEST!! My high profile counselling, mediation and consulting firm has been successfully utilizing SEOPLUS+ for over 15 years. Much of our success is due to the incredibly high quality of their website design, hosting, advertising and connectivity skills. They have negotiated on our behalf with Google and a number of other platforms on several occasions. They have always solved challenges that we have encountered on the Internet. I highly recommend anyone to Brock Murray and his efficient and thorough staff!! We have never had a single problem with their services.

They always complete tasks and projects with accuracy and speed. They go that extra mile to ensure that we are satisfied. I highly recommend Seoplus+ to anyone who enjoys quality service!! Richard Merrill Haney, Ph.D., President, Ottawa Counselling and Mediation Services, Inc. (613) 234-5678

How did you select this vendor and what were the deciding factors?

Brock Murray was/is a very, very intelligent and skilled professional.

Describe the project in detail and walk through the stages of the project.

Basically SEOPLUS+ has been involved with almost all of my IT, marketing, advertising and customer relations for over 15 years.

How many resources from the vendor's team worked with you, and what were their positions?

Over one dozen. Financial Manager. Digital Advertising Manager. Website Designers. Internet Specialists.

Can you share any outcomes from the project that demonstrate progress or success?

They were able to interact with the Google Team to fix many problems.

How effective was the workflow between your team and theirs?

Extremely effective.

What did you find most impressive or unique about this company?

They solved all my problems very quickly.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I am the VP & General Manager of a company that sells Home Healthcare products

For what projects/services did your company hire seoplus+, and what were your goals?

Our website was outdated and required an overhaul and a new domain . Is a bit of a sensitive market so proper SEO was required.

How did you select this vendor and what were the deciding factors?

SEO and in particular Derek Cosgrove was referred to me by a friend who has a business and has utilized them in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had a kick off meeting to discuss our goals and objectives. From there we had various members of the team contribute ideas and was a pretty seamless process.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main contact and he always took the lead. Probably at least 4 or 5 other s involved at various stages.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website looks great and our sales are increasing every month

Describe their project management style, including communication tools and timeliness.

we had meetings every couple of weeks to discuss the development. Various staff members joining in at appropriate times.

What did you find most impressive or unique about this company?

They are very easy to work with. They could also explain processes and functions in a way I could understand.

Are there any areas for improvement or something they could have done differently?

Maybe could have used a tutorial at the beginning to help with the language etc...or I could of done more research myself.

Please describe your company and your position there.

I'm the owner of a custom closet company. We design, manufacture, and install custom closets and other cabinetry.

For what projects/services did your company hire seoplus+, and what were your goals?

I hired seoplus+ to design and implement an seo strategy with the goal of improving our web search rankings.

How did you select seoplus+ and what were the deciding factors?

I found seoplus+ from Clutch who highly recommended them. I wanted a firm with experience and sufficient resources to get the job done right.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

• SEO Audit
• Discovery
• Keyword research On-Page Audit
• Content -Architecture
• HTML Off-Page Audit
• Trust
• Links Report/Optimizations Conversion Rate Optimization Audit

How many people from the vendor's team worked with you, and what were their positions?

About 6 people have worked on the project including account manager, project manager, SEO coordinator, web development coordinator

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been just over 2 months since the project started. After establishing our key search words and phrases, new pages have been added to the site, title tags improved, and other actions implemented.

Our organic rankings have improved already with some keywords ranking on the first page. The CRO Audit recommendations have been implemented and the user experience is better. We expect continued improvement in metrics in the next few months.

Describe their project management style, including communication tools and timelines.

The account manager has been the point person with knowledge of all activity. Updates are given monthly with metrics showing changes from prior month.

Team members reply promptly and have gone beyond expectations in some instances. Communication has been very good.

What did you find most impressive or unique about this company?

I think seoplus+ can draw on a wide range of resources to take on different challenges.

You're not just relying on a jack-of-all-trades person who might not know have all the required knowledge.

The account manager always tries to ensure that any issues that come up are dealt with to my satisfaction.

Are there any areas for improvement or something they could have done differently?

There was a little bit of a slow start to the project in terms of understanding and learning our business and industry by all team members. I brought up the issue and it was dealt with properly.

Please describe your company and your position there.

I am the Senior Communications and Marketing Manager of Frayme. Frayme is a national knowledge mobilization network and platform for youth mental health care.

For what projects/services did your company hire seoplus+, and what were your goals?

We wanted to expand our reach and exposure through our website and social media channels. SEO+ was hired to drive more traffic and help Frayme gain new followers.

How did you select seoplus+ and what were the deciding factors?

Through a referral. SEO+ were able to pull together a plan and proposal very quickly that addressed our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO+ helped enhance the metadata on the Frayme website to rank better through Google and implemented paid ad campaigns on our social media channels

How many people from the vendor's team worked with you, and what were their positions?

We were worked with their account manager, paid ads specialists, content coordinator and key word specialist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site traffic has grown since working with SEO+ and we've seen some great gains on social media including 100+ new followers and a higher level of engagement.

Describe their project management style, including communication tools and timelines.

We use e-mail to communicate. Our account manager, Connor, has been great at keeping us in the loop and abreast of metrics through monthly reporting. The team at SEO+ has always made time to jump on a call if need be as well.

What did you find most impressive or unique about this company?

I liked the collaborative nature of the organization and how they work closely with their clients to figure out what the needs are. I also appreciate the regular communication and organization on their end in hitting milestones on time.

Are there any areas for improvement or something they could have done differently?

Attention to detail on some of the ad copy - some minor errors but that's about it.

Please describe your company and your position there.

We are the exclusive US based distributors of Swift - A microwave therapy device used to stimulate immunity in patients with recalcitrant skin lesions.

For what projects/services did your company hire seoplus+, and what were your goals?

We needed to reach patients who did not previously know that our therapy was available to them.

How did you select seoplus+ and what were the deciding factors?

We conducted a very thorough review of all Digital Marketing Agencies both locally and overseas, however, reputation and local support were critically important to us. Across the multitude of individuals we spoke to, SEO+ came up routinely as a group that was technically proficient and client-focused, which ultimately is what confirmed our selection.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

1. Stage 1 - Project Design - Deep dive into strategy and goals
2. Stage 2 - Website build-out
3. Stage 3 - Construction of Target Market criteria
4. Stage 4 - Initial PPC program paremeters
5. Stage 5 - Ongoing support with SEO, Content Writing and PPC Management

How many people from the vendor's team worked with you, and what were their positions?

A total of 8 people worked with our team

1. PPC Specialist x 2
2. Content Writers x 2
3. Account Manager x 2
4. SEO specialist x 2

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• SEO - Improved Rankings by more than 160 positions on google from program launch
• PPC - Drove lower cost per click and higher conversion % each month
• PPC - Outpaced industry average click-through rates 2:1

Describe their project management style, including communication tools and timelines.

They were very collaborative and highly supportive. Very quick response times with the goal always focused on agreed, mutual metrics.

What did you find most impressive or unique about this company?

Their ability to adapt to our needs impressed us. Projects were able to flex with our strategy and that was huge for a rapidly growing business.

Are there any areas for improvement or something they could have done differently?

None that come to mind.

Please describe your company and your position there.

I'm the owner & designer at Joy Creations Jewellers & Designers. The company consists of me and my business partner/ goldsmith Dennis. We specialize in custom designs.

For what projects/services did your company hire seoplus+?

Building the website, digital marketing, increase google search ranking & more exposure online.

What were your goals for this project?

Generate more sales & get known by the public.

How did you select this vendor?

Read reviews and met with the team to understand what they do.

Describe the scope of their work in detail.

They take care of our website and manages all our online marketing ads. I don't usually need to contribute unless there's a PR opportunity and it's field specific to my industry.

What was the team composition?

I work with a handful of people in the team and they are in charge of different departments from website to Google ads.

Can you share any outcomes from the project that demonstrate progress or success?

Sales have increased. We get more leads from google ads (phone calls, walk-ins, emails).

How effective was the workflow between your team and theirs?

Great communication. Very helpful and informative.

What did you find most impressive about this company?

They review the results every month and make changes to improve the overall performance. There's always follow up and they find new ways to make things better.

Are there any areas for improvement?

Everything is great.

Please describe your company and your position there.

I am the Marketing Director at Tehama. I am responsible for all marketing and communications. We are currently a team of 2 in marketing. Tehama is a cloud-based SaaS solution that provides all the IT infrastructure needed for enterprises to connect, leverage, and grow global teams securely.

With Tehama, enterprises quickly connect with increased security through virtual and secured perimeters that extend zero-trust network access to global employees and 3rd-party IT services providers. The Tehama platform reduces the risk of malware intrusion into corporate networks from remote devices. Tehama eliminates the potential of privileged credential theft and lateral network movement associated with VPN access.

Tehama is a SOC 2 Type II compliant platform that enables global enterprises to onboard, manage, scale, secure, and audit a global workforce and 3rd-party IT service providers, while avoiding the costs and project delays associated with IT infrastructure procurement and deployment.

For what projects/services did your company hire seoplus+?

We hired SEO plus to help us with our paid digital advertising, to help us with SEO and manage our website production environment.

What were your goals for this project?

We wanted to increase traffic to our website, get more digital leads, and drive traffic to download our content and request a free trial.

How did you select this vendor?

Pythian was our former parent company. We split in September 2019, and they highly recommended SEO+. We were using a different agency and it was not working out.

The SEO+ team is amazing to work with and they are doing an incredible job. We really can't compare them to the agency we were using before because their expertise, attention to detail, enthusiasm, responsiveness and advice is far superior.

Describe the project in detail.

We are a startup, and only started spending money on digital in April 2019. We are a team of 2 and the goal was to use an agency to help us with the goals stated above and at the same time provide us with the knowledge that we would one day not need to rely on them in the same capacity.

What was the team composition?

We have an excellent project manager named Derek Cosgrove. We work closely with his team and individuals that help us with SEO, website management and PPC/digital ads. We mostly deal with four people in total.

On our end it is myself, marketing director, and Su-Hui our graphic designer/website and digital specialist in-house. We are both learning a lot from SEO+.

Can you share any outcomes from the project that demonstrate progress or success?

We have just gotten started and already have some good success. I will use the last month as a measure: - 101% increase in website traffic. -Increased our SEO rankings by 114 spots -Increased our organic traffic by 10% - Generated a good number of digital leads/conversions

How effective was the workflow between your team and theirs?

They are so organized. The process is seamless. We have been impressed throughout at how smoothly things go. They are very responsive. They best thing about SEO+ is that if we ask them a question they don't just give us the answer. They explain the "why".

What did you find most impressive about this company?

They are a fantastic team. They are like a well-oiled machine. I think what we find most impressive is the way they respond, and the level of detail they are able to share in a way that makes sense to us. They take complex campaigns and explain how they are working in a way that we understand. They are always willing to listen and try new thing. They are very patient and calm!

Are there any areas for improvement?

We are working together all the time to set new goals.