Sapper Consulting LLC

BACKGROUND

Please describe your company and position.

I am the Service Account Manager of a construction company

Describe what your company does in a single sentence.

Mechanical Contractor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• provide a steady list of customers that might benefit from our services

SOLUTION

How did you find Sapper Consulting LLC?

relationship was in place before I joined the company

Why did you select Sapper Consulting LLC over others?

Great culture fit

How many teammates from Sapper Consulting LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Abstrakt provides us with lead generation services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of viable sales leads that fit with our department profile of desired customers, and the number of sales leads that successfully converted to sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Madison is our account manager - we have monthly touchpoint meetings to insure that the quality and volume of calls is appropriate, and that the message our Company wants delivered is consistent and correct

What was your primary form of communication with Sapper Consulting LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

I appreciate Madison's involvement with our account, and the effort she puts in to ensure that we are happy with the calls made on our behalf. We agree the corporate message that is being delivered by the Abstrakt team

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

We have that very discussion at every touchpoint meeting

BACKGROUND

Please describe your company and position.

I am the Sales Manager of the company

Describe what your company does in a single sentence.

HVAC Preventive Maintenance Service, Repair, and Replacement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• Provide revenue growth through lead generation efforts

SOLUTION

How did you find Sapper Consulting LLC?

Referral

Why did you select Sapper Consulting LLC over others?

Referred to me

How many teammates from Sapper Consulting LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapper has provided us with an email campaign to identify new targets within our ideal customer profile.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent ROI from new business directly attributed to leads created by Sapper.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sapper always delivers and when there is an issue they always go out of their way to remedy the issue at hand.

What was your primary form of communication with Sapper Consulting LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service is next to none. They constantly ask for ways to improve and ensure that they're meeting our needs.

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

Not at the time.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of Air Texas Mechanical

Describe what your company does in a single sentence.

HVAC - Mechanical Contractor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• Increase Sales and Revenue

SOLUTION

How did you find Sapper Consulting LLC?

Sister Company Referall

Why did you select Sapper Consulting LLC over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Sapper Consulting LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Regarding the Outbound program as well as the Email Blast campaign for my company, these folks are fantastic. Couldn't be happier with the program.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over $ 1.5 million in additional revenue due to leads generated by Snapper. They have bolstered our sales through new lead generation and appointment creation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have met all the metrics and KPI's we expect. They are professional and take the time to do the job the right way. They are excellent at receiving feedback and putting it into practice immediately.

What was your primary form of communication with Sapper Consulting LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Their dedication to get us in front of decision makers.

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of an it services company

Describe what your company does in a single sentence.

IT Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

Sales

SOLUTION

How did you find Sapper Consulting LLC?

• Online Search
• Referral

Why did you select Sapper Consulting LLC over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Sapper Consulting LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Ernest is the absolute best and has done wonders with us. We use the outbound program as well as the email blast program and Ernest has been extremely helpful throughout these campaigns. I look forward to our continued work together. Highly Recommended.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An increase in our clientel

Describe their project management. Did they deliver items on time? How did they respond to your needs?

So far so good, ongoing partnership

What was your primary form of communication with Sapper Consulting LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Ernest and his team are very knowledgeable and helpful

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the president of cianj

Describe what your company does in a single sentence.

business advocacy group

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• membership outreach

SOLUTION

How did you find Sapper Consulting LLC?

• Referral

Why did you select Sapper Consulting LLC over others?

• Referred to me

How many teammates from Sapper Consulting LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ernie our project manager is very professional in his approach and he is knowledgeable and has a positive disposition which helps us with meeting our goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• new members

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very responsive

What was your primary form of communication with Sapper Consulting LLC?

• Virtual Meeting

What did you find most impressive or unique about this company?

interpersonal and high tech

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

na

BACKGROUND

Please describe your company and position.

I am an executive of a construction company

Describe what your company does in a single sentence.

Energy efficient lighting retrofits

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• Find Qualified Leads

SOLUTION

How did you find Sapper Consulting LLC?

Referral

Why did you select Sapper Consulting LLC over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapper was hired to find 10 qualified leads per month.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Pretty simple. Promise 10 leads a month and get there. Sapper has pretty much hit the mark every year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As a general rule, it all points back to leads per month. When they fell behind, we'd set-up a call to discuss and the numbers would make their way back.

What was your primary form of communication with Sapper Consulting LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

They've promised lead generation, and they have delivered.

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

Sure. When a customer sets a meeting and said meeting is changed or moved, at the last second, Sapper is less than good about seeing that last minute change request. I've discussed it with them many times.

BACKGROUND

Please describe your company and position.

I am an executive at (a/an) Information technology

Describe what your company does in a single sentence.

we are a managed IT and cybersecurity service provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• Lead Generation

SOLUTION

How did you find Sapper Consulting LLC?

• Other

Why did you select Sapper Consulting LLC over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapper cultivated ICP-focused target lists and executes a variety of ongoing, strategic email marketing campaigns for the development of top and middle funnel MQL & SQL leads. These are provided as set and scheduled appointments booked on our sales team calendars.

RESULTS & FEEDBACK

 What were the measurable outcomes from the project that demonstrate progress or success?

• Leads/set appointments
• Meetings Held
• Next steps/proposal

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are highly responsive to requests and changes. Our partner success manager is bay far one of the best of any vendor.

What was your primary form of communication with Sapper Consulting LLC?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I was impressed with the results. Their execution is thorough. Their creative content stands out. 

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Principal

Describe what your company does in a single sentence.

We are a CPA firm that provides Outsourced Accounting and Tax Solutions/Services to Businesses and help them reach their financial goals!!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• Generate qualified prospects for us to meet and help

SOLUTION

How did you find Sapper Consulting LLC?

Referral

Why did you select Sapper Consulting LLC over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Email marketing to provide prospects for me to speak on the telephone to qualify and see if we can help them.The rest is up to me--meet,ask questions,follow up--all of the above!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High activity level of qualified appointments

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anna, my partner is great. We have received excellent response from prospects. Virtually all very qualified for what we are looking for. Anna does excellent follow up and I have a regular virtual meeting with her to go over existing prospects.

What was your primary form of communication with Sapper Consulting LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

We are impressed with the results! They work in the backround and give me data of what they have talked to the client about. Steady new business names that we see and improve their accounting and tax solutions!

Are there any areas for improvement or something Sapper Consulting LLC could have done differently?

Can't think of any. We have received what we were looking for so far.

BACKGROUND

Please describe your company and position.

I am the President of BusySeed

Describe what your company does in a single sentence.

We provide digital marketing services for business across the world, regardless of size.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapper Consulting LLC to accomplish?

• Lead generation

SOLUTION

How did you find Sapper Consulting LLC?

Online Search, Clutch Site

Why did you select Sapper Consulting LLC over others?

Pricing first our budget

What was the size of Sapper Consulting LLC’s team?

6-10 Employees

What was your primary form of communication with Sapper Consulting LLC?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapper promised us 10 appointments per month during the sales stage and only delivered an average of 1 per month.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Appointments
• Leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They didn't communicate well, only sent us over leads here and there. When we wanted to cancel they refused.

What did you find most impressive or unique about this company?

Im utterly disappointed in their customer service and results. They claimed to be better than most but they severely under performed.

Are there any areas for improvement or something {provider_name} could have done differently?

Not promised a high amount of leads if they couldn't get them, better email marketing practices.and better customer support

BACKGROUND

Please describe your company and your position there.

Sell of equipment and services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapper Consulting LLC, and what were your goals??

Sapper was hired to do a lead generation and generate minimum a 5 qualified leads/mo.

SOLUTION

How did you select this vendor and what were the deciding factors?

Cold call

Describe the project in detail and walk through their service package, including any calling tools used.

They weren't able to complete any lead in 3 month period

Who did you work with and what was the feedback process like?

• Joslyn
• Cassidy
• Carol
• Tori
• Jaclyn

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

Poor project handling, missing calls, poor campaign build up, no leads generated

Describe their project management style, including communication tools and timeliness.

Use of CRM that most of the time was down and poor scheduling service that if not setup in their way it is not working

What did you find most impressive or unique about this company?

None

Are there any areas for improvement or something they could have done differently?

They have to study marketing before offering any service