SalesAR

Introduce your business and what you do there.

I’m the CEO of Pharmaxi. We provide a full range of services in the clinical trials area to help companies perform clinical research.

What challenge were you trying to address with SalesAR?

Our goal was to generate qualified leads within the pharmaceutical industry, get in contact with these leads, and pitch our services to them. The main challenge was finding companies that would be interested in clinical research services. While there are many companies in the pharmaceutical industry, only a small percentage of them really need these services.

What was the scope of their involvement?

We've tasked them with identifying relevant companies as well as the members of their respective teams who are involved in the decision-making process when selecting vendors for clinical research. We gave them briefing documents that explain the types of companies we're looking for. They qualify the leads internally and contact them acting as representatives of our company. The ultimate goal is to arrange face-to-face meetings via Zoom for me. They send emails to the qualified leads and schedule meetings with the ones that respond.

What is the team composition?

There are at least five people from SalesAR involved, including 1–2 lead generation specialists and a senior lead manager. They qualify the leads and transfer them to the digital team for email correspondence. I communicate directly with the project manager.

How did you come to work with SalesAR?

Their office is on the same floor as ours. We’d met them, and they told us that they generate leads for the B2B industry. We felt they'd be a good fit for us.

How much have you invested with them?

The cost so far is around €10,000 (approximately $12,000 USD).

What is the status of this engagement?

We started working with SalesAR in March 2021. We signed a three-month contract to test their services, which expires in June. We’re discussing a one-month extension of that contract. It won’t be really productive in the summer, but we’re thinking about follow-up projects for September.

What evidence can you share that demonstrates the impact of the engagement?

SalesAR promised us at least 20 face-to-face meetings with relevant decision-makers, and we’re close to 40 now. Most of these calls have been with companies interested in clinical trial services. From personal experience, I know that it’s really difficult to identify proper companies and convince relevant persons to communicate about potential services. The complexity of this work is quite high. We offer niche services, and we work for big companies, so it’s not so simple to arrange these meetings. SalesAR has provided me with strong leads. I'm in contact with a lot of them now, trying to create relationships and progress closer to actual contracts.

How did SalesAR perform from a project management standpoint?

They've provided us weekly reports showing what was done and what the email response rate was. We communicate on a weekly basis via email and Zoom. They arrange regular meetings and ask us for feedback on a regular basis. Even if I’m really busy, they adapt to my calendar.

What did you find most impressive about them?

If I ask them to change something, they’re always responsive and they never tell me it’s out of scope. They always try to understand my feedback and adjust accordingly.

Are there any areas they could improve?

They’re good in terms of operational activities, and I’m completely satisfied with their quality of work and communication. If I had to nitpick, though, I would ask that they provide more details about their internal search procedure for contacts. That’s the only area that’s not understandable for me. They did provide a big list to us, so maybe it’s my fault for not taking time to evaluate those contacts.

Do you have any advice for future clients of theirs?

Identify your target audience clearly through what I call “exclusion and inclusion criteria”. The ultimate success of the project is dependent on their clear understanding of who our clients are.

Please describe your company and your position there.

IT-Compliance optimize expenditures on Microsoft / SAP / Oracle software. Our services: • analyzing of current use of Microsoft / SAP / Oracle products; • Microsoft / SAP / Oracle licenses optimization.

For what projects/services did your company hire SalesAR?

We contacted SalesAR with the task of finding and assigning calls to heads of IT departments and owners of top companies in the field of Finance, Telecom, IT, Transportation, Retail, Chemical and Aerospace.

How did you select SalesAR and what were the deciding factors?

We hired them for lead generation.

Describe the project in detail and walk through their service package.

SalesAR created for us a marketing campaign, targeting Financial, Hi-Tech and Manufacturing companies. SalesAR team appointed for us a few demo calls with enterprise level companies.

How many resources from the SalesAR team worked with you, and what were their positions?

The team we worked with included 5 people: (Account Manager, SDR, Content Manager and 2 Researchers)

Can you share any outcomes from the engagement that demonstrate progress or success?

We are realizing the difficulty of mailing to a larger company, SalesAR team began to work on texts that would stand out from others. We began to receive the first positive feedback from SalesAR team after several text corrections and changes in the ICP from their side. It took them almost 3 weeks to schedule the first calls for us.

As a result of 2 months and the processing of 2000 contacts, our team received 6 targeted calls from SalesAR team In general, we liked the accurate database gathered by the research team as well as SDRs effective communication with the prospects, which altogether brought us a few really productive calls.

How effective was the workflow between your team and theirs?

We liked the communication between our teams. SalesAR’s account manager and SDRs who worked on our project responded to our requests within a few minutes. They were always ready to jump on the calls to discuss the progress of the project.

What did you find most impressive or unique about this company?

The process is pretty straightforward, and they're one of the best Lead Gen companies whom we know

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I am a Business Development Manager at RPA Supervisor, a vendor by HFS this year, that delivers the leading automation management platform.

For what projects/services did your company hire SalesAR, and what were your goals?

We hired SalesAR for generating more leads from European countries and boost our sales process.

How did you select this vendor and what were the deciding factors?

The deciding factor for us was a pretty low cost for the amount of work SalesAR team agreed to deliver - 20 appointments from 3000 leads.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We set a task to find for us companies from the Financial Services market of a 1000+ to 10 000+ employees size, only European countries. Also arrange sales calls with interested leads.

How many resources from the vendor's team worked with you, and what were their positions?

5 - Sales development representative, account manager, 2 researches, content writer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got 20 qualified calls so far and keep on developing them in our sales pipe.

How effective was the workflow between your team and theirs?

We set some trainings for the team in the very beginning because our services are very specific and sophisticated and in a very short time SDR managed to accustom and work absolutely independently. This is the most important criteria because we do not have time for the support.

What did you find most impressive or unique about this company?

The team is smart and willing to dedicate a lot of time to learning new niches in order to deliver excellent results. 

Are there any areas for improvement or something they could have done differently?

Wish company could offer absolutely dedicated person for the calling. But we understand that they need some time for opening a new direction. Everything was great.

Please describe your company and your position there.

I'm BD Manager at DIGITAL I is a full-service online agency specializing in performance marketing and creative strategies.

For what projects/services did your company hire SalesAR?

We hired SalesAR to create an email communication campaign. We were looking for a team of professionals who will take over the top of the sales funnel and provide more free time for our managers.

How did you select this vendor?

They reached me via email. I liked their communication style and decided to try working with them.

Describe the scope of their work in detail.

The task for SalesAR team were to compile a contact database and make appointments with global brands that operate in the CIS in the Pharma, Automotive, E-commerce, and FMCG industries, and offline agencies offering partnerships in the Digital direction.

What was the team composition?

We work directly with an account manager and four other members of their team.

Can you share any outcomes from the project that demonstrate progress or success?

After the onboarding process and launching email campaigns, they carefully studied all incoming replies and since then have corrected the texts themselves based on their experience.

Thanks to the efforts of their SDR and the content department, in the first week, we received several interested responses, which eventually grew into meetings for our sales managers. By the end of the first month, the response rate had increased to 16%, and their SDR was able to make 12 appointments from the database with 750 leads.

How effective was the workflow between your team and theirs?

They are very flexible and responsive, thanks to which the desired result was achieved. Whenever I had a question, they responded quickly. Email was our primary mode of communication and their responses were very quick.

What did you find most impressive about this company?

They have a very experienced team that is ready to work hard and improve all the processes during the project. They have an effective method of reaching out to potential clients across a variety of industries.

Is there any area for improvement or anything that could have been done differently?

Nothing. Just be open and let them work.

Please describe your company and your position there.

I'm the Senior Grant Development Specialist of the media development company.

For what projects/services did your company hire SalesAR?

We hired SalesAR to facilitate our expansion to the international market and find new partners for our media activities

How did you select this vendor?

We checked several lead generation agencies and compared their ratings and the overall quality of the services they provide. Based on our research we decide to start with SalesAR.

Describe the scope of their work in detail.

We went through the onboarding process with their team, then they spent a few days preparing the leads and templates. Also, their anti-spam team purchased a new domain for us and setup the mailboxes. By the end of the first week, they send us everything for a review. After we approved the templates and leads they launched outreach campaigns. Then we had a call once per week where we discussed the booked calls and the SDR worked with our feedback to improve the quality of upcoming booked calls.

What was the team composition?

We worked directly with an account manager and SDR. Also, there were research and content writing teams working behind the scenes as well.

Can you share any outcomes from the project that demonstrate progress or success?

After outreach campaign was launched, we started getting a meetings with prospects from our ICP. After the first month of work we got around 15 calls, which was great and met our expectations. Most of these meetings went well in that we conveyed the value of our services and it started a sales cycle.

How effective was the workflow between your team and theirs?

Our communication was very effective. The SalesAR team provided ongoing updates to us daily via Telegram or email and weekly meetings on progress.

What did you find most impressive about this company?

We were very impressed with how SalesAR processed every detail carefully to deliver outstanding results quickly.

Is there any area for improvement or anything that could have been done differently?

I can't think of any at this time.

Please describe your company and your position there.

Grexx is an innovative ICT partner for a wide range of issues. Using our own cloud-based technology, we develop custom applications for authorities and corporations in various industry segments. These applications support the work of knowledge workers and promote mutual cooperation.

For what projects/services did your company hire SalesAR, and what were your goals?

We've wanted to increase the number of target markets and increase the flow of qualified leads for our sales team.

How did you select this vendor and what were the deciding factors?

SalesAR offered some great conditions of our cooperation. For our safety they've stated the minimum amount of guaranteed appointments in our Agreement.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

After having the onboarding call, they've prepared all the required materials and sent them for our approval. After that the campaigns were launched and we've started getting appointments.

How many resources from the vendor's team worked with you, and what were their positions?

We have a dedicated team of five SalesAR employees: account manager, two researchers, content manager, and SDR.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started working with SalesAR back in 2020 and subscribed, at first, for one month followed by an extension for a quarter. Their team of dedicated professionals has been working on our project improving results and statistics. The account manager provided suggestions on how to further improve performance and after approving and implementing them, the results were significantly better.

We have currently paused the campaign because of the summer vacation period but we will resume afterwards. Overall, the result of the campaign has been successful.

How effective was the workflow between your team and theirs?

We've been having weekly calls with our account manager since the begining of our cooperation.

What did you find most impressive or unique about this company?

Their reaction time is super fast. They were always coming up with some new great ideas on how to increase the productivity of our campaigns.

Are there any areas for improvement or something they could have done differently?

Nothing could have been done better.

Please describe your company and your position there.

ActiveCloud – a leading provider of cloud services for small and medium businesses. The company provides dozens of IT-solutions: from website and e-mail hosting to scalable cloud infrastructure (IaaS), virtual desktops, business applications (SaaS), IT-consulting and security services.

For what projects/services did your company hire SalesAR?

Main task for SalesAR team was found decision-makers of retail, pharmaceutical and manufacturing companies. And to get appointments with their owners and IT directors to discuss new opportunities for the cloud services companies use.

How did you select this firm and what were the deciding factors?

They found us via email

Describe the project in detail and walk through their service package.

We wanted to book qualified meetings for our sales executive team.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with account manager, 2 researchers, sales development representative, and one email deliverability specialist.

Can you share any outcomes from the engagement that demonstrate progress or success?

After project launch, we managed to receive the desired results. During the first week of the outreach, SalesAR team received 26 interested replies and set up a few calls for us. During the outreach, SDRs handled all objections and effectively communicated with the prospects They sent client's presentations to everyone interested and arranged meetings with our representatives.

How effective was the workflow between your team and theirs?

They presented us with a quality database formed according to our Ideal Customer Profile in time. We also received weekly reports that showed the progress and discussed the outcomes aiming at boosting the results.

What did you find most impressive or unique about this company?

SalesAR's team is active and flexible. We recommend SalesAR as a lead generation and sales partner

Are there any areas for improvement or something they could have done differently?

Nothing to say

Please describe your company and your position there.

I'm IT Business Unit manager at Efsol. EFSOL is engaged in the automation of technological and business processes, provides IT services on the international market. They started in 2004 and have grown to be a systems integrator and developer of proprietary business solutions with over 400 employees worldwide.

For what projects/services did your company hire SalesAR?

Our company was quickly growing, which means we want to focus more on business growth opportunities. To support constant growth, we needed to set up a flow of new customers and for this purpose we turned to SalesAR

How did you select this firm and what were the deciding factors?

We found them on LinkedIn

Describe the project in detail and walk through their service package.

After intoduction call with SalesAR team, they analyze and identify the priority areas of our ICP, developed outbound scripts for emailing and connecting with potential customers on LinkedIn. They developed a target list of prospects and then began using the outbound scripts against those prospects to set appointments with our sales team.

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact is an Account Manager and there's a team of 5 people handling all processes

Can you share any outcomes from the engagement that demonstrate progress or success?

After an in-depth market analysis and, they assumed that only a few companies are actively developing their projects in March 2020. What is more, even fewer business owners are ready to invest in their business development.

At the same time, many companies that were working online started to boost their sales, which is why they decided to reach out to them as it could be the perfect time to improve, and in this case, software development help was definitely what had been required. They research team concentrated on a few sectors: online shops, online movie theaters and e-learning solutions. Online businesses had been rapidly developing and were ready to consider collaboration with IT-companies like us.

How effective was the workflow between your team and theirs?

For us, it was the first experience of utilizing cold outreach for our lead generation and SalesAR managed to show great results during the pandemic, 1% conversion rate, which turned out to be more effective than the traditional lead generation methods the company used to have.

What did you find most impressive or unique about this company?

What astonished me was the fact that the company doesn't use the one-size-fits-all templates in their work and has an individual approach to everything, from communication to templates writing and database compilation. The tasks assigned to SalesAR were completed on time. So I recommend SalesAR due to their attitude and the results they've shown. We'll definitely keep cooperating with them in the future.

Are there any areas for improvement or something they could have done differently?

Nothing to say

Please describe your company and your position there.

I'm CEO at Vinci Agency - a specialist boutique agency providing PR support to technological companies and startups for more than 10 years all over CIS, USA, Brazil, China and Europe

For what projects/services did your company hire SalesAR, and what were your goals??

The main task for SalesAR was to get in touch with business owners and marketing directors of big manufacturing companies and offer services of brand development and upgrade.

How did you select this vendor and what were the deciding factors?

I had spoke to SalesAR' CEO on LinkedIn about the kind of services his team offers and decided that we could benefit from them

Describe the project in detail and walk through their service package, including any calling tools used.

Our company needed to set up lead generation channels of enterprise companies. At the beginning of our cooperation with SalesAR we filled out a ICP and they analized him and give us recommendations about our client profile

Who did you work with and what was the feedback process like?

Our team cooperated closely with SalesAR’ researchers, SDRs, and AMs.

Can you share any measurable outcomes of the project or general feedback about the service?

The project launch started not as fast because of the challenges with research. Even though at the beginning of the outreach the number of emails sent was small, we received form SalesAR team a lot of interested replies. In the first 3 weeks, they sent less than 1000 email but get around 13 calls.

Despite all the difficulties and delays, the SalesAR team managed to provide the desired outcomes and even surpassed us expectations by arranging more than 40 calls in the first month.

Describe their project management style, including communication tools and timeliness.

Our workflow was on point. We had informative and clear calls to be involved in all processes. Also, we had communication via Telegramm channel to clarify and discuss details.

What did you find most impressive or unique about this company?

They are experts in our industry, which made it easier to entrust them with all the processes. Also, they pay attention to the details and they’re super flexible in cooperation.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

AMMA Pregnancy Calendar - is an indispensable tool for the expectant mother! Get detailed information on the development of your baby at each week of pregnancy. Hundreds of thousands of women choose this application

For what projects/services did your company hire SalesAR?

Pregnancy Tracker is one of the most popular mobile apps among women. We want to grow faster so we asked SalesAR's team to find and get in touch with global brands' decision-makers and get an appointment with them

How did you select this vendor?

SalesAR was one of the vendors among whom we chose. We decide to go with them because they seemed the most reputable and very experienced

Describe the scope of their work in detail.

The campaign was transparent and understandable. We needed sales calls to be booked on our behalf and SalesAR delivered on a promise. We are satisfied with the results, we like the communication and we think that SalesAR is a great vendor to work with.

What was the team composition?

We worked with the account manager, SDR and the Research team.

Can you share any outcomes from the project that demonstrate progress or success?

The project was quickly launched and during the first week of the outreach 379 emails were sent and SalesAR team forfard to us more than 10 interested responses. Reply rates were high till the very last email and prospects' interest kept growing each and every day. The following factors led to such outstanding outcomes: quality database, appealing content and mailboxes that were correctly warmed-up before the email marketing campaign launch.

How effective was the workflow between your team and theirs?

The workflow was effective. Overall, we had only positive experiences throughout the entire campaign.

What did you find most impressive about this company?

The SalesAR team is able to quickly and clearly understand the task and set up all the processes. They are real professionals in their field.

Is there any area for improvement or anything that could have been done differently?

It is very important to give them feedback so that they can adapt to your processes.