Sagan Passport

BACKGROUND

Introduce your business and what you do there.

I'm the chief of staff at Lunchbox, a retail company. We design innovative hydration packs, bags, and accessories with anti-theft features and customizable options to enhance safety, convenience, and personal expression at live music events and festivals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagan Passport?

We needed help recruiting a head of finance for our company.

SOLUTION

What was the scope of their involvement?

Sagan Passport provided recruitment services for us. They handled the full recruitment cycle, including working with us on the job description, scope, and compensation. The team also sourced and screened candidates for us.

What is the team composition?

We worked with two members of Sagan Passport's team - Manu and Caroline.

How did you come to work with Sagan Passport?

Someone referred Sagan Passport to us. We chose them because they came highly recommended, and the other option we had tried previously didn't work well.

What is the status of this engagement?

We worked together from July–August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sagan Passport found an excellent head of finance for us. The metrics are still to be determined as the new hire just started with us, but we're incredibly happy with their performance so far. We're evaluating them based on their ability to execute their 30/60/90-day mandate.

How did Sagan Passport perform from a project management standpoint?

Sagan Passport delivered on time and was very efficient. Our primary form of communication was email.

What did you find most impressive about them?

Manu (Account Manager) and Caroline (Talent Advisor) were both excellent to work with. They were quick, great communicators, and super helpful at every stage. They really guided us through the process.

Are there any areas they could improve?

No, we had a truly excellent experience.

BACKGROUND

Introduce your business and what you do there.

I’m the interim COO of  a content marketing agency that helps B2B brands plan, create, and distribute content to drive real results and shape culture.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagan Passport?

We needed help recruiting top global talent to support our rapid growth in the market. We were looking for people who would align with our values and vision and execute with excellence every day.

SOLUTION

What was the scope of their involvement?

Sagan Passport has helped us recruit at least one person, who we’ve hired as a full-time contractor and who continues to excel. We’re working with them to hire more talent. So far, they’ve helped us find an operations specialist.

What is the team composition?

We have one main contact, but this has changed a few times.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve successfully hired someone, and they’ve passed their three-month probation period. They continue to grow and develop with the company. They run the frontend of our recruiting pipeline and are a key team member in hiring, onboarding, tech access, and general ops support. Although I can’t quantify it, they’ve definitely improved the onboarding experience for new hires and supported the team.

What did you find most impressive about them?

They follow up a lot to see how we’re doing with finding candidates and if we need additional support.

Are there any areas they could improve?

The last candidate we sent an offer to declined it, even though we had previously salary-checked him, and he went through the entire interview process. Then, he ghosted us when we tried to understand why he was no longer interested.

BACKGROUND

Please describe your company and position.

I am an executive of Block Property Group

Describe what your company does in a single sentence.

Property management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire a bookkeeper

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Sagan to help us find a highy capable offshore bookkeeper.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new bookkeeper sourced by Sagan has been an incredible addition to our team. Within only a day or two of starting she was making significant contributions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Immediately upon hiring Sagan to assist us with our hiring process, they jumped into action. Within a couple days we had a numerous prescreened prospects available for interview. There were so many good options presented that we had a difficult time making a decision.

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

Sagan Passport has incredible access to highly skilled workers across the globe. Sagan's ability to understand what we were looking for and source a high quality group candidates meeting our needs within a couple days was very impressive. Timing was criticial and they delivered.

Are there any areas for improvement or something Sagan Passport could have done differently?

Absolutely none. We are already planning to use Sagan's services again to find another employee.

BACKGROUND

Please describe your company and position.

I am the Owner of DrivePipelineAI

Describe what your company does in a single sentence.

Accelerate the implementation of AI to deliver growth and efficiency in sales and marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Recruit ops consultants
• Vet for ability to learn AI
• Match our client's requirements

SOLUTION

How did you find Sagan Passport?

cold email

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Recruiters qualified candidates for experience and key behaviors in serving startups, agencies, and high scale companies. Sourced candidates globally to match time zone requirements of the client. Identified key attributes and tech stack familiarity necessary for success. Quickly provided a stable of candidates in a async fashion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client achieved 100% ROI within 2 weeks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication, structured process, and consistent follow through. They were especially helpful in ensuring we kept the process moving.

What was your primary form of communication with Sagan Passport?

Virtual Meeting

What did you find most impressive or unique about this company?

They provide spectacular value for the price.

Are there any areas for improvement or something Sagan Passport could have done differently?

We have no complaints.

BACKGROUND

Please describe your company and position.

I am the Executive Assistant & Global Talent Team Coordinator of a management group.

Describe what your company does in a single sentence.

Multi-industry management group, transforming strategy into meaningful, results-driven execution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire Executive Assistant and Global Talent Team Coordinator
• Hire Accountant
• Hire Marketing Coordinator

SOLUTION

How did you find Sagan Passport?

Podcast

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sagan was contacted to recruit and grow our global talent (remote workers outside the US). Sagan was expeditious in each of the hiring requests we needed. They are highly trustable, and ensure the recruitment is as efficient as it can be.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each of the hirings took less than 2 weeks for completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely efficient.

Prompt and kind responses.

Special congratulations to Recruiters: Matias Rossi, Catherine Ruth Cabantog, and Psyden Mallorca, who went the extra mile and made and excellent job.

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

The eagerness to assist with what we needed and the flexibility to adapt to what we wanted impressed us.

Are there any areas for improvement or something Sagan Passport could have done differently?

a way to "revise" the Hiring Request in the portal.

BACKGROUND

Please describe your company and position.

I am the Owner of West Coast Deck

Describe what your company does in a single sentence.

General Contractor, construction services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hiring

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sagan helped us hire a full time architect for our team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sagan blew this out of the water - extremely high caliber individual joining our team 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sagan Passport's responsiveness and work quality was impressive.

Are there any areas for improvement or something Sagan Passport could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Robert C White & Company

Describe what your company does in a single sentence.

We are a landlord for hire.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire a remote maintenance coordinator

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

Referred to me

How many teammates from Sagan Passport were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Recruit remote workers for RCW

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Did we hire a remote employee

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they we quick to respond

What was your primary form of communication with Sagan Passport?

Virtual Meeting

What did you find most impressive or unique about this company?

Their quick response and follow-ups were most impressive.

Are there any areas for improvement or something Sagan Passport could have done differently?

More of an introduction to the process at the beginning would be good

BACKGROUND

Please describe your company and position.

I am an Executive of PetWellClinic South Orange County

Describe what your company does in a single sentence.

Providing simple, affordable, and convenient wellness care for cats and dogs (veterinary care).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• PetWellClinic of South Orange County, CA, a walk-in veterinary clinic franchise, needed expertise recruiting, training, and onboarding a full-time overseas team member to work as the trusted right hand to the company owners.

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• Referred to me
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To provide a trustworthy, hardworking, smart, and competant assistant to help with recruiting and marketing efforts for our team.   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Recruiting, screening, interviewing, and hiring a full-time, overseas-based Operations Assistant and Social Media Coordinator for this PetWellClinic franchise

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sagan met all of our needs quickly and accurately.  They were available via phone, email, and text messages and were very helpful in educating us with how to access and utilize our assistant.  

What was your primary form of communication with Sagan Passport?

Virtual Meeting

What did you find most impressive or unique about this company?

The staff at Sagan Passport was a great fit for us and they were all very easy to speak and work with. They were flexible, friendly, and yet very professional.    

Are there any areas for improvement or something Sagan Passport could have done differently?

None.  

BACKGROUND

Please describe your company and position.

I am the Partner of Builders CPA LLC

Describe what your company does in a single sentence.

CPA firm for acquisition entrepreneurs and small business owners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire Chief of Staff
• Hire Accounting Associates

SOLUTION

How did you find Sagan Passport?

Social media

Why did you select Sagan Passport over others?

• High ratings
• Great culture fit

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Recruitment of a chief of staff to support our executive team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully recruited a chief of staff for us

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and organized. Great to work with!

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to creating a streamlined experience was really impressive.

Are there any areas for improvement or something Sagan Passport could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder of Kalmar Group

Describe what your company does in a single sentence.

We recruit senior leadership roles for privately-held companies. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire an Executive Assistant

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an Executive Assistant hired in addition to learning how to onboard them effectively. This was a a completely new process and Sagan was fantastic in walking us through everything. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are in the process of making a hire, but have been incredibly pleased with the account management, the online resources, and the quality of experience so far!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have always been quick to respond and answer questions as fast as possible (with humor included).

What was your primary form of communication with Sagan Passport?

Virtual Meeting

What did you find most impressive or unique about this company?

They obviously have a strong company culture themselves which permeates into the client experience. The online portal is also a great way to get to know and hear best practices from other people using Sagan Passport. I have recommended Sagan to 10+ friends and will continue to do so. Not sure why anyone would choose anyone else.

Are there any areas for improvement or something Sagan Passport could have done differently?

Not right now.