Sagan Passport

BACKGROUND

Please describe your company and position.

 I am the Owner of a real estate company 

Describe what your company does in a single sentence.

Short Term Vacation Rental Property Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Operations Assistant

SOLUTION

How did you find Sagan Passport?

• Online Search
• Other

Why did you select Sagan Passport over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a full time operations assistant to learn the business, identify operational inefficiencies and build out a team to leverage value-add opportunities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they're very responsive and easy to communicate with.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Personal commitment to success. 

Are there any areas for improvement or something Sagan Passport could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the Executive Assistant of a hospitality & leisure company 

Describe what your company does in a single sentence.

Fast-casual restaurant 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• We have had multiple hires with Sagan with different work detail. 

SOLUTION

How did you find Sagan Passport?

Online Search

Why did you select Sagan Passport over others?

Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A full-charge bookkeeper

Guest Experience Coordinator 

Marketing Coordinator - did not last for two weeks 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were reliable and made good ethical hires.

What was your primary form of communication with Sagan Passport?

Email or Messaging App

Are there any areas for improvement or something Sagan Passport could have done differently?

.

BACKGROUND

Introduce your business and what you do there.

We are a female-founded commercial property management company for office, retail, and industrial properties in Northern California. We focus on high-quality service through staff development and have grown 100% via word-of-mouth referrals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagan Passport?

We wanted to hire a global team to support our US staff. This was our first time expanding into the global market, so we needed to make sure that we hired the best.

SOLUTION

What was the scope of their involvement?

Sagan Passport sourced, screened, and facilitated the hiring of five global contractors. The team worked to fully understand our different job descriptions to determine what culture and experience we were looking for. Sagan Passport adapted their strategy when the initial candidates didn’t align with what we wanted. Moreover, Sagan Passport communicated our interview times to the candidates, provided them with our booking links, sourced candidates, and screened them via an initial call.

What is the team composition?

We worked with 2–5 members of Sagan Passport’s team.

How did you come to work with Sagan Passport?

We found Sagan Passport through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working together in March 2025! We have continually been returning to their services as our company expands!

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sagan Passport sourced global contractors that have been meeting their role expectations and are a culture fit within the team. Our US team feels way more supported by having the global team. Initially, our US team was hesitant to have global hires, but they’ve opened up and grown close to the global team. They rely on and support one another in their roles.

How did Sagan Passport perform from a project management standpoint?

Sagan Passport worked hard to understand our rubrics and continually improve the quality of the candidates. The team communicated clearly, timely, and concisely, ensuring that candidates were aware of their interview times and offers. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Once Sagan Passport understood our culture and job descriptions fully, they were able to continually source candidates that matched the role and the company.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the VP of Marketing of cbdMD

Describe what your company does in a single sentence.

Sells CBD Products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire social media manager

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They placed and vetted talent for a social media manager role.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They prsented multiple candidates; and the person we hired has been a rockstar!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the whole process from start to finish. It was a very easy and fast process.

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

The candidates they presented were all great.

Are there any areas for improvement or something Sagan Passport could have done differently?

nope

BACKGROUND

Please describe your company and position.

I am the Owner of Trade School Secrets

Describe what your company does in a single sentence.

We help online trade schools scale their enrollments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Find qualified sales talent

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• High ratings
• Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Sagan helped me source and vet sales talent. They went above and beyond to pre-interview them and vet them for my company.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The communication they provided was above and beyond.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they always delivered on time and surpassed my expectations.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I think Jon and the team at SP have created a wonderful culture, and I am excited to keep working with them.

Are there any areas for improvement or something Sagan Passport could have done differently?

Nope. I'm very happy to be a client.

BACKGROUND

Please describe your company and position.

 I am the COO of a transportation company 

Describe what your company does in a single sentence.

We provide school transportation for students with special needs and special circumstances. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire staff

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Sagan to help us source talent for entry-level staff positions in recruitment, onboarding, and operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Employees hired

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are able to comb through applicants and provide us with hiring options that are a good fit for the role, skills, and hours we need. 

Are there any areas for improvement or something Sagan Passport could have done differently?

Some of the hires they sent to us did not work out and were not retained. They could have screened candidates more in advance to ensure good fit. 

BACKGROUND

Please describe your company and position.

I am the Cofounder and President of Heli Adventures Inc

Describe what your company does in a single sentence.

We run an adventure and experiental travel company that is a marketplace (like Airbnb) as well as have an owned an operated portfolio of ski/snowboard destinations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Help us recruit a book keeper / CPA

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to hire a book keeper to go across our different entities at a cheaper rate than in the US and begin exploring our international hiring strategy beyond this. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timliness, # of quality candidates, and hire that lasts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sagan Passport has been fantastic. Fast, friendly, professional, and delivering a high-quality and valuable service for a good price. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Care, business model being flipped on its head for recruting, alignment, ROI / value, tech forward, and great talent. 

Are there any areas for improvement or something Sagan Passport could have done differently?

Better run through of the playfrom and ongonig engagement with new hires to ensure they're using the Sagan portal to its max but generally Sagan has crushed it!

BACKGROUND

Please describe your company and position.

I am the Cofounder & Managing Partner of Targa Partners

Describe what your company does in a single sentence.

We run UHNWIs family offices as a MFO and investment advisor: https://targa.partners/

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Help us recruit client service and ops people

SOLUTION

How did you find Sagan Passport?

• Referral
• Other

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Find us great talent with specific salary ranges for job descriptions customized to our business and needs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Speed of communication, # of quality candidates surfaced, # of interviews, and completed hires

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly communicative, highly responsive, and timely. They care and are friendly.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The value / ROI is high and their business model flips the international / outsourcing recrutiing model on its head. It's brilliant and very aligned. 

Are there any areas for improvement or something Sagan Passport could have done differently?

It seems that there should be a slightly different way to bucket talent from a price per month / salary expectations perspective as I have found a wider spectrum of talent within the same price points but otherwise they have absolutely nailed it.

BACKGROUND

Introduce your business and what you do there.

I'm the chief of staff at Lunchbox, a retail company. We design innovative hydration packs, bags, and accessories with anti-theft features and customizable options to enhance safety, convenience, and personal expression at live music events and festivals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagan Passport?

We needed help recruiting a head of finance for our company.

SOLUTION

What was the scope of their involvement?

Sagan Passport provided recruitment services for us. They handled the full recruitment cycle, including working with us on the job description, scope, and compensation. The team also sourced and screened candidates for us.

What is the team composition?

We worked with two members of Sagan Passport's team - Manu and Caroline.

How did you come to work with Sagan Passport?

Someone referred Sagan Passport to us. We chose them because they came highly recommended, and the other option we had tried previously didn't work well.

What is the status of this engagement?

We worked together from July–August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sagan Passport found an excellent head of finance for us. The metrics are still to be determined as the new hire just started with us, but we're incredibly happy with their performance so far. We're evaluating them based on their ability to execute their 30/60/90-day mandate.

How did Sagan Passport perform from a project management standpoint?

Sagan Passport delivered on time and was very efficient. Our primary form of communication was email.

What did you find most impressive about them?

Manu (Account Manager) and Caroline (Talent Advisor) were both excellent to work with. They were quick, great communicators, and super helpful at every stage. They really guided us through the process.

Are there any areas they could improve?

No, we had a truly excellent experience.

BACKGROUND

Introduce your business and what you do there.

I’m the interim COO of  a content marketing agency that helps B2B brands plan, create, and distribute content to drive real results and shape culture.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagan Passport?

We needed help recruiting top global talent to support our rapid growth in the market. We were looking for people who would align with our values and vision and execute with excellence every day.

SOLUTION

What was the scope of their involvement?

Sagan Passport has helped us recruit at least one person, who we’ve hired as a full-time contractor and who continues to excel. We’re working with them to hire more talent. So far, they’ve helped us find an operations specialist.

What is the team composition?

We have one main contact, but this has changed a few times.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve successfully hired someone, and they’ve passed their three-month probation period. They continue to grow and develop with the company. They run the frontend of our recruiting pipeline and are a key team member in hiring, onboarding, tech access, and general ops support. Although I can’t quantify it, they’ve definitely improved the onboarding experience for new hires and supported the team.

What did you find most impressive about them?

They follow up a lot to see how we’re doing with finding candidates and if we need additional support.

Are there any areas they could improve?

The last candidate we sent an offer to declined it, even though we had previously salary-checked him, and he went through the entire interview process. Then, he ghosted us when we tried to understand why he was no longer interested.