Sagan Passport

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Scrappy Capital

Describe what your company does in a single sentence.

Scrappy Capital is founder-focused, fact-focused, and future-focused. 

We invest in seed-stage startups in emerging tech hubs. We leverage our experience and contacts in traditional industries that are primed for disruption: Media & Entertainment (including sports, music and more), Logistics & Distribution, and Future of Work (including HR Tech, Talent Acquisition, Work-from-Home, Office Automation, and more). 

Scrappy Capital has a robust pipeline, an eye on early exits, relationships with syndication investors and follow-on VCs, and a unique operational and capital management approach -- including NO management fee. 

We only win when you do.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Source candidates for an assistant type role supporting the managing partner
• Assistance with vetting candidates to determine fit
• Guidance with onboarding global talent to the team

SOLUTION

How did you find Sagan Passport?

• Referral
• Social Media

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Company values aligned
• Assessment expertise

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our Managing Partner wanted to hire an associate to support a few key areas in the business: research, content creation and executive support. 

Our team had tried to hire overseas with minimal success. They were overwhelmed with options and did not have the time to establish a process for sourcing and vetting candidates. We knew what we wanted but did not have the bandwidth or expertise to run the process end to end. 

This is where Sagan came in and truly was a catalyst for the entire process. We met with them multiple times throughout the hiring process and their team of experts helped us shape our vague idea of what we needed in a hire into a formal yet expressive job req. They knew what was important to include and exclude so it would attract candidates. 

Key Deliverable 1 was creating a job description which they did perfectly. 

Key deliverable 2 was attracting candidates. It is so easy to post a job to upwork or linkedin but inevitably you become overwhelmed with candidates if you don't have a rigorous vetting process. After we put together a job req the Sagan team made sure they were able to attrract quality candidates. They provided both proactive candidate lists for me to review as well as specific candidates that had expressed interest in my role. What I really appreciated was their novel approach to candidate screening. It is very hard to truly assess someone with just a cover letter. Sagan added on both a video assessment and an english language/typing assessment. Perfect mix of qualitative and quantitative insights. 

Final deliverable was training. Sagan provided both myself and the hire with an avalanche of training. We only took a few and learned so much about how to run this process successful. 

Sagan's key differentiator is a full suite of services. There are so many firms that try to hire talent overseas but they rarely support and educate for the entire process. This is where sagan comes in and shines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within 48 hours of my job description being posted they found me two strong candidates, one of which ended up being my final hire. Not only did they provide candidates but they went a step further to provide videos with the candidates and various forms of assessments. As a hiring manager it is very easy to see a pile of candidates and have no fair way to assess them. it is not realistic to interview everyone, but you want to get a sense of how they work best. This is where Sagan's assessments are perfect. They recorded short videos that allowed you to get a sense of the candidate without it being overwhelming. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sagan underpromised and over delivered. They had a very defined process for initially meeting me and helping me find a candidate. It always always clear what the next step was and they always level set on communication timelines. Very often there were multiple people from Sagan in an email thread that made me feel like the entire team was supporting me. They also have a very developed backend for this process. It was not just meet with someone and submit a document of my hiring request, they had a form with reasonable questions that I answered that helped them tailor the process to my needs.

They were also very flexible. At the start of our engagement I had a family emergency and needed to delay the start time of the work. The team was very accomodating which was very appreciated by my family and they could have declined to do so.  

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

Overcommunication! In a good way. Hiring is such a challenge because you don't know where your candidates will come from, you don't know how to vet them. At every step of the journey Sagan made me feel like there was a very clear next step. They were confident in their ability to source someone for me but also made me feel like they would be there if things didn't go exactly the way that I planned 

Are there any areas for improvement or something Sagan Passport could have done differently?

The only area I could think of is to have an offering that is more tailored to individuals vs. businesses but that is more aobut my fit for their business model vs. anything they did wrong.  It seems that their typical customer wants to make many hires, which is better for the sagan business. It probably doesn't mesh well with their model to do a bunch of one offs of hiring but I think there are plenty of entrepreneurs like me who need one maybe two additional helpping hands that Sagan could support 

BACKGROUND

Please describe your company and position.

I am the Partner of Celebrate Dental

Describe what your company does in a single sentence.

We provide high quality, affordable dental care to the entire family.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Recruit overseas talent for us to hire

SOLUTION

How did you find Sagan Passport?

Twitter

Why did you select Sagan Passport over others?

• High ratings
• Good value for cost

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking to build out our support team, especially in finance, billing, and payroll.  We wanted to hire a variety of specialist and find better, cheaper candidates overseas.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sagan has a membership model where you sign up for the year.  With your membership you get an online community, a wealth of coaching and information, and most importantly six credits to make remote overseas hires.  No markups just great candidates.   You can also hire additional employees and contractors through their talent pool.  They help recruit and screen great candidates for a variety of roles.  

We have made over six hires already, all for significant discounts to US based employees.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their online portal is very easy to use.  We have gotten good candidates quickly every time we have hired. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The value.  You get a lot of great hires for a great price from all over the globe and the membership also provides some great training and community support. 

Are there any areas for improvement or something Sagan Passport could have done differently?

Possibly some support on how to manage payroll/payments etc to remote employees.  We mostly know how to do this already, but some new companies signing up might need help with this. 

BACKGROUND

Please describe your company and position.

I am the Owner/CPA of Shack Accounting & Consulting

Describe what your company does in a single sentence.

We are an accounting firm providing back office accounting, payroll and advisory services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Access Global Hiring Market for International Talent

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I was looking to hire internationally to build out my firms internal team. Sagan provides a yearly contract that allows for up to 6 hires through their recruiting network. I was able to use all of those slots to add members to my team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of candidates presented, and their ability to stick in my current business is testament to their recruiting process. Additoinally the Skool group and other resources make it extremely valuable. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sagan has always been responsive and has delivered in any capacity that was requested. Hiring requests were addressed promptly, and success managers made sure we had all the info we needed. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The business model makes it extremely affordable for small businesses to enter the global talent pool without significant one-time fees. They have great ongoing resources, and continue to develop tools as part of the membership that are valuable and usable in our business. 

Are there any areas for improvement or something Sagan Passport could have done differently?

So far nothing negative to report. I have had a great experience.

BACKGROUND

Please describe your company and position.

 I am the CEO of a commercial product supplier.

Describe what your company does in a single sentence.

Commercial product supplier/ecommerce 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Get hiring support

SOLUTION

How did you find Sagan Passport?

X

Why did you select Sagan Passport over others?

Jon introduced me to the company and Rene was fantastic so we chose them.

How many teammates from Sagan Passport were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Sagan to hire an assitant estimator. Timeline from start to having a hired employee was less than a month. Our hire is very talented and will become a perminent part of our business if she so chooses. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased a primary sales metric by 2 with the new hire which means we can count on doubling our sales in the next 60 days. Depending on results vs time, we plan to immeditly hire again with Sagan. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything with Sagan is professional but also welcoming. The actual service is very speedy, and their team members are very quick to help out regarding your hire in any way. Very impressive service that acutally connects you with quality, long-term help you can count on.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer service for sure. Both Jon and Rene are passionate about Sagan's mission, their people, the people they place and of course their own paying customers. 

Are there any areas for improvement or something Sagan Passport could have done differently?

I'm pleasently suprised at the quality of service from both Sagan and the talent they found for us. 

BACKGROUND

Please describe your company and position.

I am a Department Head of Fastening Specialists

Describe what your company does in a single sentence.

DISTRIBUTION

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• HIRING A DRAFTSMAN

SOLUTION

How did you find Sagan Passport?

Online Search

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The draftsman will be responsible for producing detailed technical drawings and plans, adhering to industry standards and project specifications. The work includes converting concepts, designs, and sketches into precise CAD (Computer-Aided Design) or manual drafts to support construction, engineering, or manufacturing projects. Collaboration with architects, engineers, and project managers is required to ensure accuracy and functionality.

Key Deliverables
Technical Drawings:

Creation of 2D and 3D drawings, including blueprints, schematics, and construction plans.
Ensure drawings meet international standards and specific project requirements.
Revisions and Updates:

Provide timely updates and modifications to drawings based on feedback from the project team or regulatory bodies.
Maintain version control and documentation of all revisions.
Material and Specification Documentation:

Compile detailed documentation of materials, dimensions, and specifications.
Include annotations, legends, and clear labeling for ease of interpretation.
Compliance and Quality Assurance:

Ensure all drawings align with safety regulations, building codes, and quality standards.
Conduct self-review for errors or inconsistencies before submission.
Collaboration and Reporting:

Attend virtual meetings or provide regular updates to the project team.
Deliver progress reports and address any technical queries from stakeholders.
Final Deliverables:

Submit finalized drawings in the required formats (e.g., DWG, PDF).
Provide a detailed project summary upon completion, including all files and supporting documents.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Candidate Selection Efficiency:

Time to Hire: The position was successfully filled within 30 DAYS of initiating the hiring process.
A diverse and qualified international talent pool was evaluated, ensuring access to top-tier candidates.
Alignment with Job Requirements:

The hired draftsman met or exceeded all predefined qualifications, such as:Proficiency in specific CAD software (e.g., AutoCAD, Revit).
Experience in creating technical drawings for the relevant industry.
Onboarding Success:

The candidate seamlessly integrated into the project team, demonstrating immediate competency in the role.
Minimal time required for training or adjustment to tools and workflows.
Communication and Collaboration:

The candidate maintained clear and professional communication with stakeholders across different time zones, ensuring smooth collaboration.
Cost-Effectiveness:

Competitive compensation compared to local hiring options, delivering cost savings without compromising quality.
The hiring process eliminated additional expenses like relocation or extended recruitment fees.
Performance During Probation:

The draftsman successfully completed the probationary period with positive performance reviews from project managers and peers.
Delivered measurable project milestones on time and to specification during the trial phase.
Long-Term Fit and Retention:

The candidate demonstrated potential for long-term engagement, with adaptability to future projects or an extended role within the company.
Stakeholder Satisfaction with the Hiring Process:

Feedback from internal stakeholders (e.g., hiring managers) indicated satisfaction with the quality and speed of the hiring process through Sagan Passport.
Minimal disruptions to project timelines due to the efficient selection and onboarding of the candidate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VERY RESPONSIVE, GOT ME WHAT I NEEDED IN A TIMELY FASHION

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

They delivered the value they said they would.

Are there any areas for improvement or something Sagan Passport could have done differently?

More frequent communication about process timelines

BACKGROUND

Please describe your company and position.

I am the Property Manager of Duerksen & Associates, Inc

Describe what your company does in a single sentence.

Property Management and Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Be a better business owner by learning from people to get out of the day to day of my business and grow our busniess and the people in the business
• Hire global talent

SOLUTION

How did you find Sagan Passport?

• Online Search
• Referral

Why did you select Sagan Passport over others?

• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The ability to listen and learn from some of the most intellegent people within the Sagan community has brought endless value to me personally as a business owner and to our business. People, relationships, process, documentation, and implementation have excellerated my vision and my goals are getting accomplished. Notion was a dream and we have our first roll out this month! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Notin rollout, task/purpose/end state on almost every conversation, almost everyone in our company has a KPI/measurable, improved relationships with staff and personally feel good about the information provided by Sagan. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anytime I reach out to Binsi or Jon they respond to me immediatley and give me great guidance. Brian at Team Wiki has been amazing to work with on our company Notion. When we did hiring the communication was on point, quick, clear and kind. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with the learning we got from the highly intelligent people within their community. The conversations, classroom, and development opportunities for our global talent. 

Are there any areas for improvement or something Sagan Passport could have done differently?

If I think of something I will get back to you. 

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Marketers in Demand

Describe what your company does in a single sentence.

We provide marketing services to B2B tech companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Assisting in hiring our growing global team

SOLUTION

How did you find Sagan Passport?

LinkedIn

Why did you select Sagan Passport over others?

• Company values aligned
• Pricing Model

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Sagan acted as our recruiting team, taking the roles we needed to hire for, posting the jobs across their listing database, conducting interviews, and delivering me a short list of vetted candidates. 

We worked together for several roles. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Employees hired in a timely manner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They gave a range for delivering the shortlist of candidates to me and generally stuck to that timeline (some of the roles I was hiring for were very specific). When I would reach out with questions or needs, they were responsive.

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

I really like their pricing model, which is why I decided to work with them initially. I also really appreciate their leadership and willingness to work through solutions to cater to how we run our business. They act like true partners. 

Are there any areas for improvement or something Sagan Passport could have done differently?

There were a few times where I needed to reach out to see what the status was for a candidate, but they were pretty responsive when I did so and communicated the progress made and where things were at. 

BACKGROUND

Please describe your company and position.

I am the CEO of Soccer Shots Buffalo

Describe what your company does in a single sentence.

We are a youth soccer organization taht introduces children between 2-7 to the world's most beuatiful game!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

Find international talent to improve our leadership team.

SOLUTION

How did you find Sagan Passport?

• Online Search
• Referral

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I described the needs of the position that we were looking for and Sagan searched for qualified candidates that could meet our needs.  They then interviewed to pre-qualify and passed along the possible matches for us to continue the interviewing process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The time to hire was faster then we have ever been able to accomplish internally for a leadership team member.

The quality of hire, atleast initially, appears to be as good or better then we have had the ability to hire locally.

They were able to find someone that meets the qualities and experince that we gave them.

Sagan provided valuable guidance throughout the process on the type of candidate, qualities, areas to look, etc.  Their expertise clearly showed throughout.

The quality of Sagan management training content is excellent.  We are just diving into this inforamtion, but it already has shown to be top quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond very quickly and follow up to let you know where we are in the process frequently.  Very happy with their communication and pace.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of knowledge and additional training was beneficial and impressed us.

Are there any areas for improvement or something Sagan Passport could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the CEO of LifeSupplyUSA

Describe what your company does in a single sentence.

As a top supplier, we pride ourselves on killer service and prices that can’t be matched. Say goodbye to overpriced essentials and hello to incredible deals. LifeSupplyUSA—where smart shopping meets epic savings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Recruitment of Staff for online retail

SOLUTION

How did you find Sagan Passport?

Online Search

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Other

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Extremely Disappointing Experience with SaganPassport – Poor Service and Unprofessional Behavior

We had high hopes when we signed up with SaganPassport, but the experience was frustrating from start to finish. Despite providing clear hiring criteria—including specific industry experience, geographic preferences, and budget requirements—none of these were met. We received candidates with little to no relevant experience, and our request for candidates based in Europe was completely ignored. To make matters worse, candidates even dropped out of interviews unexpectedly, which was incredibly unprofessional.

Having worked with recruiters globally, we've never had such issues. SaganPassport's process felt disorganized and their ability to meet our needs was severely lacking.

The communication from Jon, the company’s co-founder, was particularly disappointing. Rather than addressing our concerns or working to find a solution, he was dismissive and came across as rude and arrogant. His approach left us feeling that SaganPassport wasn’t interested in resolving the issues they created.

Overall, the experience was deeply frustrating, and the service provided didn’t come close to what was promised. We cannot recommend SaganPassport to anyone looking for a professional, reliable recruitment partner. Save yourself the hassle and look elsewhere.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Qualified hires for the three positions we wanted to fill. We supplied JD's and all requirements. None were filled. We never even received a single qualified candidate. We were promised we would. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Qualified hires for the three positions we wanted to fill. We supplied JD's and all requirements. None were filled. We never even received a single qualified candidate. We were promised we would. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

nothing

Are there any areas for improvement or something Sagan Passport could have done differently?

Refund our money because their staff was competely unqualified

Company Responses

The vendor responded on October 23, 2024.

Thanks for the review. Hey, we got a half star!

The fantastic part about running an online business is that we have emails, recorded phone calls, and a record of communication a mile long with this customer.

Suffice to say - we have a different version of events!

If anyone would like to see them, just reach out via our webform - and you can make your own decision.

BACKGROUND

Please describe your company and position.

 I am the CEO/Founder of a software company 

Describe what your company does in a single sentence.

Tech-enabled bookkeeping for franchises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire quality talent at affordable prices
• Save administrative hours

SOLUTION

How did you find Sagan Passport?

twitter

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a venture backed company, we need strong bookkeepers to work with our growing client base fast. As such, we need a continous pipeline to talent in place in order to hire more people as our customer demand grows 

Sagan is our one stop shop for this talent, and we have been able to rely on them to source quality bookkeepers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sagan's passport program led to many strong accountants and bookkeepers being sourced from Latin America and Asia
• Their account management team worked closely with me to build out job descriptions, compensation ranges, etc. so that we could find the right candiates to meet my needs
• The process saved a lot of time as their custom platform allowed me to review candidates and schedule interviews, as well as put in additional hiring requests
• Overall it saved me 100+ hours if I were to have tried to do this on my own

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They let me know up front how long it would take to source a pool of candidates for the first hire, and they kept me updated every step of the way until it was time for me to start interviewing the candidates I liked. The timeline was ahdered to 100% of the time, and I was able to hire bookkeepers within my desired time frame so that our customers always felt supported. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As a venture backed software company that serves small business owners, I was impressed how Sagan Passport understood my needs as a founder/CEO that raised venture capital, but also that they knew the needs of my customers who were small mom & pop business owners. 

Between their technology, account management, and of course the talent they sourced at the prices I askeed for, Sagan quite literally changed the economic profile of our business (all at a fraction of the time invested if I were to have done it myself)

Are there any areas for improvement or something Sagan Passport could have done differently?

Honestly, nothing comes to mind at the moment. Their service was top notch, the candidates were fantstic, and they even have a community with ongoing resources being added and webinars as well, so the recurring value from the service is there too.