SAG IPL

BACKGROUND

Please describe your company and your position there.

I’m the owner of Light E.N.T. (Ear, Nose, Throat), a clinic that specializes in treating ear disease, sinus disease, and allergies. In my role, I’m responsible for managing my clients as well as promoting my offline/online business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SAG IPL?

I hired SAG IPL to design and develop my website. I also tasked them with executing digital marketing for my website and online business. 

What were your goals for this project?

My primary goal was to create an online presence for my otolaryngology healthcare services to attract prospective leads and expand my business. At the time, we didn’t have any digital influence, so we needed a website to help generate awareness. 

SOLUTION

How did you select this vendor?

Before approaching SAG IPL, I was nowhere in the search results. However, through their hard work and dedication, I quickly saw results on local Google search pages within a month and eventually ranked nationally for most of my target keywords; I was getting more leads and sales than ever before. Even after several years, my website still ranks well for my terms.

How was project management arranged and how effective was it?

They kept in constant touch, providing several ways to contact them if needed, including Skype, phone call, and email. The manager and the rest of the team were all quite responsive and took my suggestions positively.

What did you find most impressive about this company?

I was grateful for their talent, professionalism, and skills. Not only were they dedicated to the project, but they were also experts in their field. For instance, the marketing team knew all of the strategies and ways to promote a local business to get convertible leads.

Are there any areas for improvement?

No, there’s none that I could think of. The team is great, and I would recommend them to all doctors and healthcare professionals looking to promote their businesses online.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Sure. Most of my keywords started ranking well for my business target keywords in Google and other search engines in just about a month or so. They first targeted the local search and so I started seeing results very quickly. I was getting more leads and sales than ever before. Eventually, they started promoting my business on the country level to make it more accessible to patients.

How was project management arranged and how effective was it?

Their team was in constant touch with me and I was given several ways to contact them if needed, including Skype, call and email. The manager and the team were quite responsive and took my suggestions very positively and did the needful.

What did you find most impressive about this company?

Their talent, skills and dedication to work. They did the job really good and they are experts in their field. For instance, the marketing team knows all the strategies and ways to promote a local business to get convertible leads. I loved the professionalism.

Are there any areas for improvement?

None that i can think of. The team is really great and I would recommend to all the doctors and healthcare looking to promote their businesses online.

BACKGROUND

Please describe your company and your position there.

GlobaliPay is a global, blockchain-based payment system that enables people to send and receive money. As the CEO, I communicated with SAG IPL and managed their duties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SAG IPL?

When we hired SAG IPL, we only had an idea. We needed a website we could use to market our idea to potential investors. They also developed our tokens and Initial Coin Offerings, white papers, and marketing.

What were your goals for this project?

Our goal was to create a professional website and white papers that gave potential investors a clear idea of our mission and explained why they should invest in us. 

SOLUTION

How did you select this vendor?

I had no idea how these services worked, so I searched for web development companies on Google. I was lucky enough to find a company with experience in developing blockchain projects. SAG IPL was probably the best choice, and I never regretted hiring them.

Describe the project and the services they provided in detail.

SAG IPL helped immensely while I researched the potential market. We had several meetings to discuss the project in detail. Then they prepared the requirements and services, built a timeline, and selected the perfect team.

The development took a few months. First, they developed my project website exactly as I had imagined it. They created the white paper and uploaded it to the site. They designed an extensive marketing campaign to promote investment. 

What was the team composition?

They assigned a team of 15-20 people, including designers, web developers, blockchain experts, writers, and marketers. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results were better than we expected. In just a few months, my website achieved major popularity and began ranking as one of the most popular blockchain projects of the year. I also received a lot of queries and leads through search engines, social media, and forums. Because of their marketing, leads actually converted into sales.

How was project management arranged and how effective was it?

The staff was friendly and responsive. They assigned a manager who talked to me during working hours, constantly updated me, and accepted my recommendations and suggestions. Their management was impressive; I never had to worry about the project status. I stayed in constant touch with the wonderful team members. 

What did you find most impressive about this company?

The partnership was amicable, interactive, and seamless. I initially expected to hire multiple companies because my previous experience with outsourcing wasn't ideal. But SAG IPL never made me feel that way. They were always ready to create my vision and improve it through their valuable suggestions.

Are there any areas for improvement?

No, my experience was satisfactory. I wish them the best of luck in their future endeavors.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Cameroon Timber Export, a top exporter of hardwood, including oak, ash, and other woods. Based in Douala, Cameroon, we supply premium-quality wood logs, timber, and lumber wood around the world for all purposes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SAG Infotech Pvt. Ltd.?

We hired SAG IPL to develop our business website on WooCommerce in addition to providing online marketing and branding services. 

What were your goals for this project? 

Our vision was to become one of the top timber companies in Cameroon by providing clients around the world with the best timber export services. Since we had no online presence, it was crucial that SAG IPL set up our website and jumpstart our digital marketing (e.g., SEO, PPC).

SOLUTION

How did you select this vendor?

I searched for the best WooCommerce development firm in Google and found SAG IPL. After visiting their website, I was very impressed by their services. 

Describe the project and the services they provided in detail. 

For the first few weeks, we worked with SAG IPL’s designers and developers to build out our WooCommerce site. Once they finished development, their digital marketing team focused on raising our search rankings and reaching the top spots for our keywords.

What was the team composition?

As far as I know, SAG IPL staffs over 250 resources, but I mainly interacted with a team of managers, designers, and developers as well as the online marketing team, all of whom were truly experts within their respective fields.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was a long journey going from zero digital presence to establishing a solid online brand, but SAG IPL was able to obtain the top rankings for our targeted keywords within just a few months. As a result, we’ve received over 70 inquiries so far for timber exports.  

How was project management arranged and how effective was it? 

The overall project management was satisfactory. They assigned a dedicated manager who kept in touch with project updates and details. I regularly shared feedback with the team and got a positive response every time. 

What did you find most impressive about this company? 

SAG IPL did a great job of helping us achieve our goals, and I liked their professionalism and industry knowledge. They had a great team in place that consisted of industry leaders and skilled marketers, designers, and developers. When I gave feedback, they appreciated my suggestions and responded with equal enthusiasm.  

Are there any areas for improvement? 

No, none that I can think of. My overall experience was great, and I would definitely love to work with them again.

BACKGROUND

Please describe your company and your position there.

I’m CEO and designer of a clothing brand. Wear & Smile is a Stockholm-based design brand that offers customized clothing for the modern women of today’s world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SAG Infotech Pvt. Ltd.?

My company needed help with social media marketing, PPC, SEO, and brand awareness. We also hired them to help with technical support issues and graphic design.

What were your goals for this project?

We wanted to increase our brand awareness, improve our Google ranking, and increase our sales.

SOLUTION

How did you select this vendor?

We found them through a Google search. We contacted 3–5 companies and had conversations with several. SAG Infotech Pvt. Ltd. had a very professional approach and willingness to help us. They offered a combined solution/package that was perfect for our company.

Describe the project in detail.

SAG Infotech Pvt. Ltd. built marketing strategies from scratch. Before starting, our site had a poor ranking and our social media marketing was almost absent. We had no idea what to do. They define our target groups and add relevant words. They created accounts on all social media channels and added them to our website.

What was the team composition?

We have a dedicated contact person in their marketing department. We’re also in contact with a manager of the technical department for other issues.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

In terms of SEO metrics, organic search has improved by 35%.

How did the SAG Infotech Pvt. Ltd. perform from a project management standpoint?

Their team is excellent. They always keep the end solution in mind, and perform to achieve that goal. We communicate with our marketing contact every day if not several times per day. We receive a complete report every week.

What impresses you about the SAG Infotech Pvt. Ltd.?

SAG Infotech Pvt. Ltd. is very professional and reliable. They provide expertise and prompt service.

Are there any areas for improvement?

Perhaps they could offer proactive solutions.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Clickvision Media. Our company is an online search agency delivering search engine optimization, search engine marketing, paid search, and web design to clients. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SAG Infotech?

We recently lost a staff member so we needed assistance on a couple of small development jobs. 

SOLUTION

What was the scope of their involvement?

Our goal was to support our clients’ businesses through subscription lead capture. SAG Infotech helped us with 4 projects involving landing page designs, WordPress web development, and website design assistance. We only worked with 1 member from SAG Infotech. The landing page was done in HTTP and the rest of the projects were done in WordPress—we exclusively work with WordPress. Their work was relatively simple. I sent over wireframes, imagery, and content for everything that we needed.

How did you come to work with SAG Infotech?

I put a job posting on a freelance website and roughly 60 people responded to it. We set up trials with 3 people and gave them a simple design test. While 2 of them did not respond, SAG Infotech’s developer came back to us very quickly and said he would like the work. I did not know that he was a part of SAG Infotech at first, since he applied individually. However, we have come across this arrangement many times before. SAG Infotech also fit with our price plan because our market is not a corporate one. We charge small businesses about £10 an hour for web development, so we are not able to pay £25 an hour to a development firm.

How much have you invested with SAG Infotech?

We have spent around £500.

What is the status of this engagement?

We started working together in October 2016, and we plan on working with them moving forward. We have a good relationship with them and the work they turn around is what we need. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The work that SAG Infotech did was as expected. Even though we have an in-house team of designers, developers, search specialists, PPC specialists, SEO specialists, we ran out of time. The SAG Infotech team was very competent in fulfilling the time management that we did not have due to lack of staffing.

How did SAG Infotech perform from a project management standpoint?

They were very good from a project management standpoint. They delivered on time and were easy to contact. Because we had time differences, we agreed on a certain number of hours during the day that we could contact each other. We communicate through Skype and email, while we share documents via Dropbox and Google Drive.

What did you most impressive about SAG Infotech?

I appreciated the immediacy of their response to us. Whenever we contact them, they would send a reply very quickly. Their work was also cost effective, which was something that we needed.

Are there any areas SAG Infotech could improve?

We have not really tested their expertise. As a company policy, we do not allow foreign companies to take on design, content, and copy within our projects. This is not based on SAG in particular but from other firms we have worked with in the past.

BACKGROUND

Introduce your business and what you do there.

Business Systems Architect is based in Nairobi, Kenya. Our products revolve around the tech space. We visit customers, evaluate their needs, and present different customer relationship management [CRM] and business management solutions. We have a team of 10 employees, including salespeople, in-house developers, and an office administrator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SAG Infotech?

We had received a project from a local customer and needed to develop a solution within a very short period of time. At that time, my in-house resources had become overwhelmed with other work. We decided to outsource this particular project.

SAG Infotech has worked on several Android apps, including product documentation, development, and design. The apps reduce business inefficiencies, provide information in real-time, and calculate custom solutions. 

SOLUTION

What was the scope of their involvement?

SAG Infotech developed an Android application which serves as a communication tool for insurance companies. It is in use by agents in the field as well as clients, who can calculate insurance premiums and other details. SAG Infotech's work included product documentation and development and graphic design for our Android and web applications. We had already built a prototype for the client; SAG Infotech resumed the work from there.

We have used SAG Infotech for developing similar applications. One of them was made to monitor a sales team's activity and allowed the team to place orders in real-time, reducing inefficiencies within the organization. We have also built an application for a church, allowing users to download daily readings, mass briefs, and bulletin announcements from their parishes.

We are looking to develop similar applications for the iOS platform. We have dealt with only one point of contact from SAG Infotech, who has been our go-to person for any problem.

How did you come to work with SAG Infotech?

We searched for developers on Freelancer.com and came across SAG Infotech. We reviewed their brief and decided to give them a chance. SAG Infotech had worked on a number of jobs in the past, and they had good client recommendations.

How much have you invested with SAG Infotech?

The cost of SAG Infotech's work has been around $5,000.

What is the status of this engagement?

We started working with SAG Infotech in 2014, and we currently have an ongoing project.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Some of our clients have referred us to their peers, and we've also seen repeat business, based on SAG Infotech's work. The feedback has been positive overall, and the apps have had a good number of downloads.

How did SAG Infotech perform from a project management standpoint?

SAG Infotech is able to deliver on time, and they've given us a single point of contact who has kept us updated, no matter the time difference. Because SAG Infotech is based in India, they have a 3-hour time difference to us. I can reach out to them even late at night, and SAG Infotech will get back to me.

We were given a project timeline from the start and received updates on a daily basis. SAG Infotech detailed the amount of work to be handled in a given number of days, and we gave the same timeline to clients. They respected this timeline.

What did you find most impressive about SAG Infotech?

One of our many concerns about the software business, in general, is the relationship aspect. There are many development firms in Kenya, but we've strived to find a partner who could keep in constant communication in the case of any problems. This was a big reason for going back to SAG Infotech.

Are there any areas SAG Infotech could improve?

At times, we've had a couple of issues with the language barrier. I appreciate that SAG Infotech has put a person between the developers and the client for communication. They're constantly looking for better ways to improve communication.

BACKGROUND

Please describe your company and position.

 I am the CEO of a financial services company 

Describe what your company does in a single sentence.

Cryptocurrency Originator

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SAG IPL to accomplish?

• SEO
• Marketing
• PR

SOLUTION

How did you find SAG IPL?

Online Search

Why did you select SAG IPL over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SAG IPL were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They have undertaken a wide range of tasks with great success and continue to do so.The company is easy to work with and can act quickly. I would highly recommend SAG to anyone running a professional business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Too involved to cover here.I really recommend SAG.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always worked promptly and with efficiency. Nothing is ever an issue. Work is ongoing.

What was your primary form of communication with SAG IPL?

Virtual Meeting

What did you find most impressive or unique about this company?

They are experienced. Aware of what is happening in our field. Always up to date with changes in the marketplace. Very knowledgeable.

Are there any areas for improvement or something SAG IPL could have done differently?

There is an old saying that everyone can do better, but I think SAG IPL was at the top of the business.

BACKGROUND

Please describe your company and position.

I am the Vice Chairman of GP Industries

Describe what your company does in a single sentence.

GP Industries Limited is an international manufacturing and marketing group with operations in the fields of Battery Solutions and Acoustics & Electronics, as well as Industrial Investments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SAG IPL to accomplish?

• The partner had to know how to link applications to real hardware and cloud servers. In order to guarantee that mobile apps could support new features in hardware and cloud systems, they also had to collaborate with our R&D team.

SOLUTION

How did you find SAG IPL?

• Online Search
• Clutch Site

Why did you select SAG IPL over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SAG IPL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Although we already had mobile apps, their development wasn't progressing quickly enough to keep up with the market's expansion. We collaborated with SAG to create our iOS and Android mobile apps, and we still do.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New Android app has received a much better reception. 
• Positive feedback is now coming in for both the new features we're implementing and the app's reliability. 
• More changes have been made to the iOS app than we could have usually accomplished by employing an internal developer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arrangements are made by email and follow-up telephone calls. Management is always on hand and very supportive.

What was your primary form of communication with SAG IPL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with their professional facility in India and general day-to-day communication. 

Are there any areas for improvement or something SAG IPL could have done differently?

Not at the moment.

BACKGROUND

Please describe your company and position.

I am the Sr. Facilities Product Specialist of Grand & Toy

Describe what your company does in a single sentence.

Our roots are in office supplies, but our efforts have expanded to the latest technology solutions, health and safety essentials, facility solutions, custom workplace furniture, and more

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SAG IPL to accomplish?

• I hired SAG IPL for their mobile app development services.

SOLUTION

How did you find SAG IPL?

• Online Search
• Clutch Site

Why did you select SAG IPL over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SAG IPL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I showed them my assets and went over the idea with him because one of my apps was a completely developed concept. He then assisted me in developing the concept for my other app. We discussed and debated how I could position the app in the market during our discovery meetings. We talked about how it set itself apart from competing apps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SAG IPL delivers excellent work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The group delivers assignments on schedule and maintains outstanding communication. The project manager and designer have been excellent. Furthermore, their prices are very justified. I'm thrilled with our week-to-week development and the final product, and I get great value for my money. Even though it's not quite done, I'm really happy with it. We use weekly calls, messages, Jira, Figma, Zoom, and Slack as tools.

What was your primary form of communication with SAG IPL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They offer a sense of cooperation. Josh has provided me with an estimate of the applications' final costs as well as their projected costs for the next six months, which I appreciate. They painted a fantastic picture for me of what I needed to do and spend in order to continue the endeavor. When I first presented my idea to him, he was able to help me discover the blind spots that I was unaware of.

Are there any areas for improvement or something SAG IPL could have done differently?

No, not any

BACKGROUND

Please describe your company and position.

I am the Sales and marketing of Gibac Chemie BV

Describe what your company does in a single sentence.

Gibac increases productivity through process reliability! Gibac® Chemie BV supplies liquid tools to the machining industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SAG IPL to accomplish?

• Although we already had mobile apps, their development wasn't progressing quickly enough to keep up with the market's expansion. We collaborated with SAG IPL to create our iOS and Android mobile apps, and we still do.

SOLUTION

How did you find SAG IPL?

• Online Search
• Clutch Site

Why did you select SAG IPL over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SAG IPL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed and launched mobile apps for our IoT product, as well as reskinned the apps for our OEM partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new Android app has received much better reception. Positive feedback is now coming in for both the new features we're implementing and the app's reliability. More changes have been made to the iOS app than we could have usually accomplished by employing an internal developer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emails are used to make appointments, and phone calls are followed up on. The management is incredibly helpful and readily available.

What was your primary form of communication with SAG IPL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their professional facility in India and general day-to-day communication.

Are there any areas for improvement or something SAG IPL could have done differently?

Not at the moment.