Can you share any outcomes from the project that demonstrate progress or success?
Implementation took even less time than we planned. It used to take one month, but after the redesign, it takes less than two weeks—much faster than expected. Thanks to the professional redesign, we got valuable leads. The bounce rate dropped by 37%. The results of this engagement exceeded the initial goals.
How effective was the workflow between your team and theirs?
The workflow was effective and smooth, without any glitches. We had online meetings via Skype and Zoom. The meetings were short and efficient, as we always negotiated and had fulfilled the call's agenda.
What did you find most impressive about this company?
Pre-sale was pretty much impressive. We have learned a lot in the course of design, development, and rebranding. We also appreciate The Roxman's professionalism and efficiency.
Are there any areas for improvement?
The project could have taken a bit less time, but it was the budget issue. If we had a bigger budget, things would have gone faster. But, we decided to stick to the initial budget, since the timeframe was still acceptable for us.
The website was launched ahead of schedule, meaning leads started flowing in sooner. Bounce rates have also dropped by nearly 40%. Internal stakeholders praise The Roxman for running a smooth collaboration and efficient meetings. Their ability to teach and create at the same time is highly notable.