Roxman

BACKGROUND

Please describe your company and position.

I am the Head of Global Marketing and Communications of an Investment Group

Describe what your company does in a single sentence.

We are a family office which, among other things, develops and incubates new technology and products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roxman to accomplish?

• To improve and "globalize" our UI/UE
• To create new branding
• To assist with branding other key aspects of the product

SOLUTION

How did you find Roxman?

UpWork

Why did you select Roxman over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Successful completion of screening test

How many teammates from Roxman were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We first asked Roxman to provide UI/UE recommendations, wireframes and protoypes for an existing app designed by our in-house team. We were very pleased with the high quality of work and the speed with which they finished the job. 

Because we were so impressed, we then asked them to develop a new logo for the app - again they delivered a lot of very good options very quickly for us and we chose one of their designs. Due to their continuing success, we gave them additional work to design a brand and icon for a core element of the app - again we were very happy with the results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our app has not yet launched publicly but the company's management, the internal design team, the development team and internal marketing team are all very happy with the results. All agree that the app and its branding look more global and much more sophisticated because of Roxman's work. We're confident feedback during our upcoming beta program will be very positive with only minor tweaks needed based on user feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Roxman was very responsive throughout the process. With each request, they were quick to understand and confirm project objectives and on each part of the project, they delivered results before the agreed deadline. Their deliverables were always extremely on point and very high quality.

What was your primary form of communication with Roxman?

Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work, their fast pace of working and the value for money spent.

Are there any areas for improvement or something Roxman could have done differently?

Not at all. We were very happy with every aspect of our engagement.

BACKGROUND

Please describe your company and position.

I am the CEO of a software company

Describe what your company does in a single sentence.

Develop & sell a product that allows for a convenient way to share digital information.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roxman to accomplish?

• Redo UI/UX of our app
• Redo UI/UX of our landing page
• Branding & Consulting

SOLUTION

How did you find Roxman?

Upwork

Why did you select Roxman over others?

• High ratings
• Company values aligned
• Great skills

What was the size of Roxman’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Research, Consultations, & Wireframing
2. New UI/UX for mobile app
3. New UI/UX for landing page
4. Branding & logo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All milestones and deliverables will delivered in a very timely and professional manner. All work delivered was always top notch - the team always knew how to deliver memorable work so that our customers always remember us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was always delivered on time. I can’t speak more highly of the Roxman Team. They truly are professionals that know what they are doing. Leave it to them to impress you with their modern designs, and their way of incorporating the latest design trends and techniques to really grasp consumer attention.

What was your primary form of communication with Roxman?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was truly a pleasure to work with. They always adapted to our request and delivered more work than originally planned. They are truly huge assets to have as a partner for UI/UX. They completely took my app concept to the next level, and I’m super thankful they were willing to work with my endless edits.

The team at Roxman makes sure they understand your concerns, they give the latest advice and truly know how to get you the results you are looking for. Very easy going team, and they are super good on communication as well so you will always be in the loop on things. Thank you again guys. We look forward to more work with you.

Are there any areas for improvement or something {provider_name} could have done differently?

None. Their team and the work they delivered exceeded my expectations. They truly only deliver work they like to see published, and that means that the work you will receive will be thought out to the maximum. They know what a consumer wants to see, and how to make a design more user friendly to use. They will incorporate the latest trends and they make sure the work delivered is always the best of the best.

BACKGROUND

Please describe your company and position.

I am the Founder / CEO of Atlas 7 LLC

Describe what your company does in a single sentence.

We are building an AR social media platform to connect people who enjoy exploring the real world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roxman to accomplish?

• Update the visual design for the social media app to fit a rebranding

SOLUTION

How did you find Roxman?

• Online Search

Why did you select Roxman over others?

• High ratings
• Good value for cost

What was the size of Roxman’s team?

2-5 Employees

What was your primary form of communication with Roxman?

• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

This is a copy of the description provided on upwork: We have built a AR social media app that needs a visual design update to match our company's rebranding. We are seeking an experienced freelancer to help us update the visual design of the app UI to align with the new branding. The elements that you will be working with are only in 2D, but it is important to understand that camera-passthrough exists for some of the screens.

The app is built using unity (because they have a cross-platform AR SDK), but a design in Figma (or a similar tool) that uses constraints where possible would be more than sufficient.

Responsibilities:

• Update the visual design of the app screens to align with the brand of the company.
• Ensure the design is user-friendly, intuitive, and aesthetically pleasing.
• Communicate and collaborate with the team to understand the project goals and requirements.
• Provide feedback and suggestions for improvements to the app design.

Key deliverables from the Roxman agency were page designs regarding the following:

• onboarding
• login
• post
• post editing
• post details
• profile
• chat

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Roxman produced deliverables in the form of figma mockups and sent them over in updates as new work was completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Roxman delivered everything on time. Despite an 8 hour difference in time zones, they were very responsive and professional in their work. They worked well with our team. I would leave comments on the provided figma files and they were quick to make changes.

What was your primary form of communication with Roxman?

• Email or Messaging App

What did you find most impressive or unique about this company?

The initial virtual meeting we held helped to establish a sense of trust between our company and theirs. They had an impressive portfolio of prior projects that were similar to our own, so choosing them felt wise. As for the end-product, a lot of social media services seem to blend together, but Roxman was able to create a design that feels truly unique and speaks to their talent as an agency.

Are there any areas for improvement or something Roxman could have done differently?

The only point of improvement would be clearly defining expected dates the project would be completed by, but the estimated hours were provided upfront, so this is not too big of a deal.

BACKGROUND

Please describe your company and your position there.

I am CEO at Innohub. Innohub is developing digital products and providing consulting services to clients on Blockchain and AI technologies. The company operates in GCC and North Africa. The company supports their clients, guiding them through an ever increasingly complex technology environment, helping them derive the most value from their IT investments in such cutting-edge technologies like Blockchain and Artificial Intelligence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Roxman?

The Roxman was providing the full cycle design services for a range of our products, such as access management systems, digital banking apps, loyalty program apps, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our selection was made on the recommendations from The Roxman previous projects.

Describe the project in detail and walk through the stages of the project.

The Roxman was providing the full cycle design services starting with BA, UX, branding, U,I etc.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with CEO of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Roxman provides high-quality client-oriented services.

How effective was the workflow between your team and theirs?

The team is really very professional, it is easy to communicate with them, we have received full guided support from The Roxman team at every stage of the product development.

What did you find most impressive or unique about this company?

The most impressive thing was their understanding of the product from the different sides of user experience. they can provide different recommendations on how it could be better to improve the UX of your product and make the end-user more engaged.

Are there any areas for improvement or something they could have done differently?

Everything is excellent!

BACKGROUND

Please describe your company and your position there.

Shawarmer is a QSR in Saudi Arabia with over 130 stores. I'm the product manager for the mobile application and the Kiosk.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Roxman?

We needed an audit and help in the prototyping and discovery approach when it comes to UX. The UI can be done in different ways and we needed a scientific approach to accomplish this. That what The Roxman did.

SOLUTION

How did you select this vendor?

We had different challenges in the UI/UX and The Roxman team was very cooperative and helped us solve these issues on an hourly base. After we did the prototypes and started the usability testing with our users we knew they are the partner we are looking for.

Describe the project in detail and walk through the stages of the project.

The mobile application and kiosk needed a re-evaluation and focus on making the experience rich and easy for the users. Roxman proposed a plan that included:

1. Review the feedback/evaluations from the users. - review the current analytics stack. - Audit the UI/UX. - Conducting customer interview (JTBD).
2. Benchmark the apps in local and global market in same industry. After that they started to work on:
3. User stories. - Information architecture.
4. Customer Journey Mapping.
5. Then we started the last phase: - Prototyping the new design. - Usability testing and gathering comments from the users.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the lead designer and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the research and the UI/UX deliverables from Roxman. Their team helped us with the research and prioritizing our roadmap.

How effective was the workflow between your team and theirs?

The project manager was very responsive and the comments we leave in figma gets a response immediately. We requested unscheduled online meetings a few times, and was talking with the project manager on the same day or maximum next day. Overall the communication from Roxman was awesome.

What did you find most impressive or unique about this company?

The crucial part about a redesign is to make sure it's the right path for your users and market before the development phase. Roxman team was knowledgeable and walks us through the user interview with prototypes and scripts. The usability testing is what makes or breaks the new design and we are happy to say that the result was amazing.

Are there any areas for improvement or something they could have done differently?

none.

BACKGROUND

Please describe your company and your position there.

I'm the CEO/founder of a company building a text/voice chat application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Roxman?

Initial UX/UI for our massive desktop text/voice chat application.

SOLUTION

How did you select The Roxman?

We searched online for the best UX/UI developers familiar with the product category we're in and shortlisted 5. After doing an extensive testing tasks, we chose Roxman based on their results from the test, design skills, and cost estimate.

Describe the project in detail and walk through the stages of the project.

Their team worked closely with us, listening to our ideas and visions. From there, they broke down the areas of our massive application and worked to streamline the user journey. Within a week, they produced a prototype and began the testing phase. They produced iterations, incoporating both our feedback and the findings into the final version.

How many resources from The Roxman team worked with you, and what were their positions?

I worked directly with their UX/UI designers and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're pleased with the deliverables from their team. The UX/UI serves as the foundation for the app we're now working to develop in-house. We've tested it with several potential customers, and the feedback has been positive.

Their work also perfectly reflects the vision we had at the start, helping us create a user-friendly and easy-to-navigate application.

How effective was the workflow between your team and theirs?

Julia (project manager) was easy to communicate with and provided us frequent updates. Anything we had feedback or asked for was delivered promptly and according to (sometimes very) loose description from us.

What did you find most impressive or unique about this company?

The Roxman is reliable and super-fast, both in response and the work. Any curve-balls we came up with during the journey they would handle exceptionally!

Are there any areas for improvement or something they could have done differently?

Not really, they were doing what I expected them to do.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a marketplace based app. We provide services throughout the midwest

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Roxman?

We were looking to improve the UXUI of our current mobile app, and also create a new dashboard for admins to view.

What were your goals for this project?

The goal was to provide a uniform and simple experience for customers from the UXUI perspective on both mobile and desktop.

SOLUTION

How did you select this vendor?

After seeing their portfolio of previous projects, I knew they had the right style and attention to detail that we were looking for in a company.

Describe the project in detail.

Once we decide to go with The Roxman, they did a discovery phase, where they audited our current UXUI and came up with goals for the project. After that, we came up with a timeframe on the deliverables. They exceeded our expectations in every way.

What was the team composition?

We were mostly in communication with the project manager, Julia, and designer, Roman. Both had great communication skills and were very detailed oriented in delivering quality designs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There is a clear night and day difference between our user experience. We've generated more sales, and I believe that's directly related to the simple and uniform experience that the Roman delivered.

How effective was the workflow between your team and theirs?

Very smooth. We used slack for most communication, and Figma to review and comment on any design changes.

What did you find most impressive about this company?

Their speed in delivering quality work is impressive. If things needed to be changed, they were quick on making edits

Are there any areas for improvement?

Nope, they were great. Definitely our go-to design team.

BACKGROUND

Please describe your company and your position there.

UATAG is a startup that has invented a unique way of protecting products from counterfeiting. It utilises the uniqueness of broken glass shatter to create a "fingerprint" for every product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Roxman?

We hired The Roxman to design our logo, website, create our corporate ID and design our mobile app.

What were your goals for this project?

Our goal was to have a nice and professional design at a reasonable cost.

SOLUTION

How did you select this vendor?

We loved The Roxman portfolio and heard very good feedbacks from previous clients.

Describe the project in detail.

The project went very smoothly. The guys took everything in their hands and just lead us step by step through the process. We started with the discovery meeting, then we got the first batch of the prototypes? gave our feedback, got the second batch that was way closer. The process was very easy clear.

What was the team composition?

We were working with one single contact and did not have to deal with the rest of the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed on time and on budget. In reality, we got way more than we anticipated in terms of quality and attention. The result surpassed our expectations

How effective was the workflow between your team and theirs?

it was very effective, on our team we had one point of contact and it proved to be a correct approach.

What did you find most impressive about this company?

THE PATIENCE, I was honestly shocked by their patience. with the number of "ideas" we have and the number of modifications I thought that we will overrun our budget at least by 100%. In fact, it was right on budget

Are there any areas for improvement?

I am not sure what else I can ask the guys for.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Bentify, a software development company. Our company has 30+ employees. We develop software solutions for international customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Roxman?

Bentify is growing, and our expertise has expanded, so we decided to invest in a brand-new website. A new cutting-edge design would help us attract new customers and present our business in a neat, user-friendly way.

What were your goals for this project?

We needed to refresh our lead generation site and display our new business solutions to meet customer software needs. A new, fully functional design helps us do it in the most efficient way.

SOLUTION

How did you select this vendor?

The previous design company that we collaborated with did not quite satisfy us with the design proposal for our website, so we decided to suspend the development of the design and find someone more professional. Our business partners recommended The Roxman company. We had an introductory conference call and a few meetings where we thrashed out all the details. The communication was smooth, so we decided to give it a try and asked the vendor to create mockups. Satisfied with the mockups, we went ahead and commissioned the design.

Describe the project in detail.

The Roxman took control of all the processes and started working on the logo. At the same time, other members of their team were working on the wireframes. We had several iterations as they helped us realize much better how to provide and structure the information we wanted to add. We collaborated on content and moved on to the design phase.

What was the team composition?

A project manager, a graphic designer, and an interface designer worked on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Implementation took even less time than we planned. It used to take one month, but after the redesign, it takes less than two weeks—much faster than expected. Thanks to the professional redesign, we got valuable leads. The bounce rate dropped by 37%. The results of this engagement exceeded the initial goals.

How effective was the workflow between your team and theirs?

The workflow was effective and smooth, without any glitches. We had online meetings via Skype and Zoom. The meetings were short and efficient, as we always negotiated and had fulfilled the call's agenda.

What did you find most impressive about this company?

Pre-sale was pretty much impressive. We have learned a lot in the course of design, development, and rebranding. We also appreciate The Roxman's professionalism and efficiency.

Are there any areas for improvement?

The project could have taken a bit less time, but it was the budget issue. If we had a bigger budget, things would have gone faster. But, we decided to stick to the initial budget, since the timeframe was still acceptable for us.

BACKGROUND

Please describe your company and position.

I am the CEO of mytello

Describe what your company does in a single sentence.

mytello provides cheap international call.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roxman to accomplish?

• Update the design of our iPhone and Android app.

SOLUTION

How did you find Roxman?

• Online Search
• Other

Why did you select Roxman over others?

• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Roxman helped us to make an up to date design for our B2C calling apps. Screen by screen, they updated the design and helped to make the UX much better.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They provided the ready to use screens for our app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered fast and highly professional. And if there was problem or something we would like to see different, they updated the screens very fast.

What was your primary form of communication with Roxman?

Email or Messaging App

What did you find most impressive or unique about this company?

Very nice, easy communication. Fast work. They were extremely professional with their work.

Are there any areas for improvement or something Roxman could have done differently?

No. Everything was 100% fine.