Roxman

Please describe your company and your position there.

Shawarmer is a QSR in Saudi Arabia with over 130 stores. I'm the product manager for the mobile application and the Kiosk.

For what projects/services did your company hire The Roxman?

We needed an audit and help in the prototyping and discovery approach when it comes to UX. The UI can be done in different ways and we needed a scientific approach to accomplish this. That what The Roxman did.

How did you select this vendor?

We had different challenges in the UI/UX and The Roxman team was very cooperative and helped us solve these issues on an hourly base. After we did the prototypes and started the usability testing with our users we knew they are the partner we are looking for.

Describe the project in detail and walk through the stages of the project.

The mobile application and kiosk needed a re-evaluation and focus on making the experience rich and easy for the users. Roxman proposed a plan that included:

1. Review the feedback/evaluations from the users. - review the current analytics stack. - Audit the UI/UX. - Conducting customer interview (JTBD).
2. Benchmark the apps in local and global market in same industry. After that they started to work on:
3. User stories. - Information architecture.
4. Customer Journey Mapping.
5. Then we started the last phase: - Prototyping the new design. - Usability testing and gathering comments from the users.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the lead designer and a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the research and the UI/UX deliverables from Roxman. Their team helped us with the research and prioritizing our roadmap.

How effective was the workflow between your team and theirs?

The project manager was very responsive and the comments we leave in figma gets a response immediately. We requested unscheduled online meetings a few times, and was talking with the project manager on the same day or maximum next day. Overall the communication from Roxman was awesome.

What did you find most impressive or unique about this company?

The crucial part about a redesign is to make sure it's the right path for your users and market before the development phase. Roxman team was knowledgeable and walks us through the user interview with prototypes and scripts. The usability testing is what makes or breaks the new design and we are happy to say that the result was amazing.

Are there any areas for improvement or something they could have done differently?

none.

Please describe your company and your position there.

I am the CEO of Bentify, a software development company. Our company has 30+ employees. We develop software solutions for international customers.

For what projects/services did your company hire The Roxman?

Bentify is growing, and our expertise has expanded, so we decided to invest in a brand-new website. A new cutting-edge design would help us attract new customers and present our business in a neat, user-friendly way.

What were your goals for this project?

We needed to refresh our lead generation site and display our new business solutions to meet customer software needs. A new, fully functional design helps us do it in the most efficient way.

How did you select this vendor?

The previous design company that we collaborated with did not quite satisfy us with the design proposal for our website, so we decided to suspend the development of the design and find someone more professional. Our business partners recommended The Roxman company. We had an introductory conference call and a few meetings where we thrashed out all the details. The communication was smooth, so we decided to give it a try and asked the vendor to create mockups. Satisfied with the mockups, we went ahead and commissioned the design.

Describe the project in detail.

The Roxman took control of all the processes and started working on the logo. At the same time, other members of their team were working on the wireframes. We had several iterations as they helped us realize much better how to provide and structure the information we wanted to add. We collaborated on content and moved on to the design phase.

What was the team composition?

A project manager, a graphic designer, and an interface designer worked on this project.

Can you share any outcomes from the project that demonstrate progress or success?

Implementation took even less time than we planned. It used to take one month, but after the redesign, it takes less than two weeks—much faster than expected. Thanks to the professional redesign, we got valuable leads. The bounce rate dropped by 37%. The results of this engagement exceeded the initial goals.

How effective was the workflow between your team and theirs?

The workflow was effective and smooth, without any glitches. We had online meetings via Skype and Zoom. The meetings were short and efficient, as we always negotiated and had fulfilled the call's agenda.

What did you find most impressive about this company?

Pre-sale was pretty much impressive. We have learned a lot in the course of design, development, and rebranding. We also appreciate The Roxman's professionalism and efficiency.

Are there any areas for improvement?

The project could have taken a bit less time, but it was the budget issue. If we had a bigger budget, things would have gone faster. But, we decided to stick to the initial budget, since the timeframe was still acceptable for us.

Please describe your company and your position there.

I am CEO at Innohub. Innohub is developing digital products and providing consulting services to clients on Blockchain and AI technologies. The company operates in GCC and North Africa. The company supports their clients, guiding them through an ever increasingly complex technology environment, helping them derive the most value from their IT investments in such cutting-edge technologies like Blockchain and Artificial Intelligence.

For what projects/services did your company hire The Roxman?

The Roxman was providing the full cycle design services for a range of our products, such as access management systems, digital banking apps, loyalty program apps, etc.

How did you select this vendor and what were the deciding factors?

Our selection was made on the recommendations from The Roxman previous projects.

Describe the project in detail and walk through the stages of the project.

The Roxman was providing the full cycle design services starting with BA, UX, branding, U,I etc.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with CEO of the company.

Can you share any outcomes from the project that demonstrate progress or success?

The Roxman provides high-quality client-oriented services.

How effective was the workflow between your team and theirs?

The team is really very professional, it is easy to communicate with them, we have received full guided support from The Roxman team at every stage of the product development.

What did you find most impressive or unique about this company?

The most impressive thing was their understanding of the product from the different sides of user experience. they can provide different recommendations on how it could be better to improve the UX of your product and make the end-user more engaged.

Are there any areas for improvement or something they could have done differently?

Everything is excellent!

Please describe your company and your position there.

I'm the CEO/founder of a company building a text/voice chat application.

For what projects/services did your company hire The Roxman?

Initial UX/UI for our massive desktop text/voice chat application.

How did you select The Roxman?

We searched online for the best UX/UI developers familiar with the product category we're in and shortlisted 5. After doing an extensive testing tasks, we chose Roxman based on their results from the test, design skills, and cost estimate.

Describe the project in detail and walk through the stages of the project.

Their team worked closely with us, listening to our ideas and visions. From there, they broke down the areas of our massive application and worked to streamline the user journey. Within a week, they produced a prototype and began the testing phase. They produced iterations, incoporating both our feedback and the findings into the final version.

How many resources from The Roxman team worked with you, and what were their positions?

I worked directly with their UX/UI designers and a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

We're pleased with the deliverables from their team. The UX/UI serves as the foundation for the app we're now working to develop in-house. We've tested it with several potential customers, and the feedback has been positive.

Their work also perfectly reflects the vision we had at the start, helping us create a user-friendly and easy-to-navigate application.

How effective was the workflow between your team and theirs?

Julia (project manager) was easy to communicate with and provided us frequent updates. Anything we had feedback or asked for was delivered promptly and according to (sometimes very) loose description from us.

What did you find most impressive or unique about this company?

The Roxman is reliable and super-fast, both in response and the work. Any curve-balls we came up with during the journey they would handle exceptionally!

Are there any areas for improvement or something they could have done differently?

Not really, they were doing what I expected them to do.

Please describe your company and your position there.

I am the CEO of a marketplace based app. We provide services throughout the midwest

For what projects/services did your company hire The Roxman?

We were looking to improve the UXUI of our current mobile app, and also create a new dashboard for admins to view.

What were your goals for this project?

The goal was to provide a uniform and simple experience for customers from the UXUI perspective on both mobile and desktop.

How did you select this vendor?

After seeing their portfolio of previous projects, I knew they had the right style and attention to detail that we were looking for in a company.

Describe the project in detail.

Once we decide to go with The Roxman, they did a discovery phase, where they audited our current UXUI and came up with goals for the project. After that, we came up with a timeframe on the deliverables. They exceeded our expectations in every way.

What was the team composition?

We were mostly in communication with the project manager, Julia, and designer, Roman. Both had great communication skills and were very detailed oriented in delivering quality designs.

Can you share any outcomes from the project that demonstrate progress or success?

There is a clear night and day difference between our user experience. We've generated more sales, and I believe that's directly related to the simple and uniform experience that the Roman delivered.

How effective was the workflow between your team and theirs?

Very smooth. We used slack for most communication, and Figma to review and comment on any design changes.

What did you find most impressive about this company?

Their speed in delivering quality work is impressive. If things needed to be changed, they were quick on making edits

Are there any areas for improvement?

Nope, they were great. Definitely our go-to design team.

Please describe your company and your position there.

UATAG is a startup that has invented a unique way of protecting products from counterfeiting. It utilises the uniqueness of broken glass shatter to create a "fingerprint" for every product

For what projects/services did your company hire The Roxman?

We hired The Roxman to design our logo, website, create our corporate ID and design our mobile app.

What were your goals for this project?

Our goal was to have a nice and professional design at a reasonable cost.

How did you select this vendor?

We loved The Roxman portfolio and heard very good feedbacks from previous clients.

Describe the project in detail.

The project went very smoothly. The guys took everything in their hands and just lead us step by step through the process. We started with the discovery meeting, then we got the first batch of the prototypes? gave our feedback, got the second batch that was way closer. The process was very easy clear.

What was the team composition?

We were working with one single contact and did not have to deal with the rest of the team.

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed on time and on budget. In reality, we got way more than we anticipated in terms of quality and attention. The result surpassed our expectations

How effective was the workflow between your team and theirs?

it was very effective, on our team we had one point of contact and it proved to be a correct approach.

What did you find most impressive about this company?

THE PATIENCE, I was honestly shocked by their patience. with the number of "ideas" we have and the number of modifications I thought that we will overrun our budget at least by 100%. In fact, it was right on budget

Are there any areas for improvement?

I am not sure what else I can ask the guys for.

Please describe your company and your position there.

I am the CEO of a software company based in the United States.

For what projects/services did your company hire The Roxman?

Our company was in need of a fresh new user interface design for our "version 2" update.

How did you select this vendor?

We put together a contest on Upwork and invited the vendors with top designs, and their team won. The Roxman was very passionate about working on our project.

Describe the project in detail and walk through the stages of the project.

The Roxman gave continued updates through Slack and responded to each comment we made in Figma with an updated design reflecting the changes we asked for.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Roman and Mykola.

Can you share any outcomes from the project that demonstrate progress or success?

The UI/UX design that The Roxman created is now the cornerstone of our product on the App Store today.

How effective was the workflow between your team and theirs?

The Roxman gave continued updates through Slack and responded to each comment we made in Figma with an updated design reflecting the changes we asked for.

What did you find most impressive or unique about this company?

Not only did The Roxman have an incredible taste for great UI, but their communication was exceptional.

Are there any areas for improvement or something they could have done differently?

We loved The Roxman every step of the way!

Please describe your company and your position there.

LOCALIZART is a tech company with offers location solutions. I work as product manager.

For what projects/services did your company hire The Roxman?

The Roxman has been working with us in branding and images for kew products (Forza app and Avisame app). The have contributed in developments of high value solutions.

What were your goals for this project?

Great image. Great user interface for apps. They have contributed a lot in high value offers.

How did you select this vendor?

We have checked previous works and liked a lot the fresh, modern and high quality style.

Describe the project in detail.

We have told them about the app; they habe started with branding options, we selected logo and fonts, then they prepared landing images, images for advertising spaces, infographies,and more.

What was the team composition?

Developers and product manager from our side and designers from theirs.

Can you share any outcomes from the project that demonstrate progress or success?

High quality images, landings, icons and more.

How effective was the workflow between your team and theirs?

They have great communication skills. Very fluent. Always quick answers and giving us support.

What did you find most impressive about this company?

Quality of work, quick response and human resources.

Are there any areas for improvement?

dont think so.

Please describe your company and your position there.

I’m the CEO of my company.

For what projects/services did your company hire The Roxman?

We needed support for a range of different design projects.

What were your goals for this project?

To deliver a new application design and a clear brand.

How did you select this vendor?

We read various reviews of them then decided to move forward.

Describe the project in detail.

The worked on all of the screens in our app, as well as a presentation we needed to give to investors.

What was the team composition?

There were two designers from their side.

Can you share any outcomes from the project that demonstrate progress or success?

I loved how punctual, responsible, detail-oriented, and precise they were.

How effective was the workflow between your team and theirs?

It was a super smooth process. We had great calls with them, and their documentation was good.

What did you find most impressive about this company?

The high level of their designs impressed me.

Are there any areas for improvement?

I’d like it if their whole team spoke English.

Please describe your company and your position there.

I'm a business development manager at an online hiring platform. We help companies recruit experienced software developers remotely.

For what projects/services did your company hire The Roxman?

We hired The Roxman to design the marketplace from scratch. We are a startup, so we do not have any in-house designers.

What were your goals for this project?

We needed desktop and mobile views.

How did you select this vendor?

We selected The Roxman because we had a positive history of working together, so I know that they are professionals. Since the project was mission-critical, we decided not to try our luck with a different agency.

Describe the project in detail.

When we started working with The Roxman, we only had a vision of a marketplace. They helped us define the scope, suggested several ideas that we used, and designed all of the landing pages.

What was the team composition?

We worked with two UX designers.

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed on time and within our budget. We're glad to continue working with The Roxman on additional features that were initially out of scope.

How effective was the workflow between your team and theirs?

We used Trello to document our progress. Our communication was smooth.

What did you find most impressive about this company?

They acted quite quickly and produced good work.

Are there any areas for improvement?

None that I can think of. We were happy with the results.