Rivell

BACKGROUND

Please describe your company and position.

I am the CEO of Pentavere

Describe what your company does in a single sentence.

Pentavere is a Patient Identification Company that has built a breakthrough AI engine to identify patients that are eligible for approved medications or interventions, improving outcomes for patients and helping drive therapy growth and penetration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• Pen test our web based software solution

SOLUTION

How did you find Rivell?

• Online Search
• Clutch Site

Why did you select Rivell over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Vulnerability Assessment / Pen Testing project. 
• Scope included session management, authentication, Reconnaissance and Codeflows. 
• A detailed report with security status and discovered vulnerabilities, weaknesses and misconfigurations with associated risk levels and actions taken for risk mitigations. 
• Provision of the necessary guidance to the developer as and when requested during the audit. 
• Final workshop/de-brief sessions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Vulnerabilities where identified and advice provided to resolve.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very professional. Timeline met and regular progress calls. Fully understood the scope of our requirements

What was your primary form of communication with Rivell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were accessible, responsive, and approachable.

Are there any areas for improvement or something Rivell could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder of Navi

Describe what your company does in a single sentence.

We are excited about the outcomes of our collaboration with some of the largest names in tech and education to help startups and innovators start, learn, and grow more quickly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?
Rivell is recruited by our company to manage a wide range of technical and IT concerns on a regular basis.

SOLUTION

How did you find Rivell?

• Online Search
• Clutch Site

Why did you select Rivell over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I got in touch with Rivell on November 15, 2023, to ask about setting up voicemail for my business line. This assignment was completed quite quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Rivell answered my question about setting up my phone's voicemail quite promptly, even in a limited amount of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It seems like our company and Rivell engaged in mutually beneficial and fruitful interactions.

What was your primary form of communication with Rivell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

On the outside, Rivell appears to provide excellent customer service and prompt support.

Are there any areas for improvement or something Rivell could have done differently?

Already, the service is excellent and prompt.

BACKGROUND

Please describe your company and position.

I am the CEEO of EstateGuru

Describe what your company does in a single sentence.

EstateGuru is a cross-border marketplace in Continental Europe for short- and mid-term property loans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• Rivell LLC was contracted to strengthen the cybersecurity infrastructure of our financial institution. We aimed to safeguard our systems from potential cyber threats and ensure compliance with PCI-DSS and GDPR.

SOLUTION

How did you find Rivell?

• Online Search
• Referral

Why did you select Rivell over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rivell LLC conducted an in-depth analysis of our existing cybersecurity framework by performing thorough risk assessments and penetration tests. They addressed the identified vulnerabilities by implementing a tailored mix of the following solutions: 

• Encryption methodologies, such as Virtual Private Networks (VPNs). 
• Multi-factor authentication protocols. 
• Automated intrusion detection and prevention systems. 
• Role-based access controls and privilege management solutions. 
• Ongoing surveillance and maintenance services to keep the systems current and robust. 

Key Deliverables:

• Detailed findings of our risk assessment, including methodologies and specific vulnerabilities Implementation strategy for the recommended security landscape 
• A tailored and robust cybersecurity awareness training session for all of our staff Regular updates/upgrades and maintenance of the security systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The anticipated benefits of this project were palpable and highly valuable to our cybersecurity stance. This project resulted in: Noticeable decrease in the count of security incidents and breaches; Improvement of data protection, fostering of greater trust and confidence with customers; and Compliant with regulatory mandates without disruptions to our operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rivell LLC demonstrated excellent project management throughout the partnership. They met all deadlines and quickly addressed our concerns. Transparency was also a hallmark of their work, and we always knew the status of the project.

What was your primary form of communication with Rivell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were very impressed with Rivell LLC. Their depth of expertise and strong commitment to our success were striking. They demonstrate a sophisticated understanding of the unique cybersecurity challenges financial institutions face. The other thing that we found particularly noteworthy was that they have a proactive approach to staying ahead of emerging threats, and that's not something that every cybersecurity firm does.

Are there any areas for improvement or something Rivell could have done differently?

While our experience with Rivell LLC was overwhelmingly positive, there are minor areas where refinement could enhance efficiency. This includes streamlining documentation and reporting processes. Moreover, integrating more proactive threat detection methods could bolster our defenses against evolving cyber threats.

BACKGROUND

Please describe your company and position.

I am the Key Retailer Manager of Ankorstore

Describe what your company does in a single sentence.

Ankorstore is an online B2B marketplace that links local merchants with independent shop owners and specialty brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?
Rivell LLC embarked on a mission to overhaul our retail company's IT infrastructure, aiming to modernize systems while fortifying network security and reliability.

SOLUTION

How did you find Rivell?

• Online Search
• Referral

Why did you select Rivell over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rivell LLC meticulously scrutinized our existing IT setup, proposing a comprehensive solution. They deployed cutting-edge network monitoring tools, fortified our cybersecurity defenses with advanced threat detection systems, and seamlessly transitioned our data to a more agile cloud platform. Moreover, their inclusive approach included thorough staff training to ensure seamless system integration and adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Rivell LLC's impact was profound. We witnessed a substantial decrease in network downtime, resulting in heightened operational efficiency and significant cost savings. Their robust cybersecurity measures offered unparalleled peace of mind, effectively safeguarding our sensitive data against potential cyber threats. The migration to a cloud-based infrastructure enhanced our adaptability, empowering us to respond swiftly to evolving market demands.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rivell LLC's project management prowess was exemplary. They upheld transparent communication channels, promptly addressing any concerns and providing regular updates. Their adherence to timelines and deliverables was commendable, ensuring minimal disruption to our business operations.

What was your primary form of communication with Rivell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rivell proactive problem-solving approach truly distinguished them. They anticipate our needs and devise innovative solutions, preemptively addressing potential challenges. Their team's professionalism and technical proficiency instilled unwavering confidence in their ability to deliver exceptional results.

Are there any areas for improvement or something Rivell could have done differently?

While our collaboration was largely successful, enhancing post-implementation support services could further bolster the long-term sustainability and optimization of our IT infrastructure.

BACKGROUND

Please describe your company and position.

I am the CEO of StuDocu

Describe what your company does in a single sentence.

Students may share information, college notes, and study tips on StuDocu, a student-to-student knowledge sharing website.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• Our organization came to the conclusion that it was essential to align our IT infrastructure with our business objectives in order to foster efficiency and growth. We looked to Rivell LLC's experience to develop a holistic IT plan that would optimize our technology investments, enhance operational agility, and ensure scalability for future expansion.

SOLUTION

How did you find Rivell?

• Online Search
• Referral

Why did you select Rivell over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rivell LLC conducted a detailed assessment of our current IT environment, strategic goals, and business processes. Based on their findings, they created a tailored IT strategy that included: 

• an analysis of our current technical environment and the identification of areas that require improvement. 
• the development of a plan outlining our company's short- and long-term IT initiatives. 
• recommendations for implementing new technology to boost creativity and obtain a competitive advantage. 
• guidance on IT governance and risk management to ensure compliance and ward off potential threats. 
• ongoing oversight and support in tracking outcomes and adjusting strategies as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our IT capabilities and overall business profitability have improved significantly as a result of the strategic advice given by Rivell LLC. Notable outcomes include: improved operational efficiency and cost savings as a result of a better match between IT spending and corporate goals. 

Utilizing state-of-the-art technology has provided us a competitive edge and enhanced client support. improved IT governance and risk management practices, ensuring compliance with industry regulations and safeguarding against potential intrusions. The effectiveness and clarity of the IT strategy, which aided in fostering internal alignment and a shared vision, was praised by stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the collaboration, Rivell has exceeded our expectations in project management. They met critical deadlines and budgetary constraints with a high level of professionalism and attention to detail. Their staff was very responsive to our needs, offering prompt, proactive solutions and customized assistance in response to any questions or issues we had.

What was your primary form of communication with Rivell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of expertise and commitment to delivering value-driven solutions that are tailored to each client's unique needs and challenges make Rivell LLC stand out. They approach every project strategically, making use of their industry knowledge and technical proficiency to deliver quantifiable business outcomes and foster long-term success.

Are there any areas for improvement or something Rivell could have done differently?

Even though our interactions with Rivell LLC have only been positive, there is always room for growth. One suggestion would be to enhance their communication and collaboration capabilities to facilitate easy information exchange and communication between team members and clients. By expanding their knowledge base and staying up to date with emerging technologies, they may further solidify their value proposition and ensure their relevance in the rapidly evolving IT industry.

BACKGROUND

Please describe your company and position.

I am the Network Administrator of an education company 

Describe what your company does in a single sentence.

K-6 Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• Cyber Security Managment
• Network Overhaul
• VOIP/Camera Systems

SOLUTION

How did you find Rivell?

• Online Search
• Referral

Why did you select Rivell over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrading hardware and implementing a new NGFW. Also implementing a new VOIP system and additional cameras to our camera system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased network capabilities as well as increased network security monitoring. New cameras had much better views and the VOIP system had better quality and reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed in a timely matter and was done professionally.

What was your primary form of communication with Rivell?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Knowledgeable about our current systems. And made cost effective recommendations for new technologies. They had great customer service as well and saw our project through to completion.

Are there any areas for improvement or something Rivell could have done differently?

N/A

BACKGROUND

Please describe your company and position.
I am a Network Specialist at an education company
Describe what your company does in a single sentence.

We are a K-6 Public school district in New Jersey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• VOIP Services
• Camera Installation
• Cyber Security Improvement & Action Plans

SOLUTION

How did you find Rivell?

Referral

Why did you select Rivell over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Rivell were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrade existing firewalls to optimize our cyber security infrastructure, as well as recommendations for future purchases. VOIP System was a major improvement from our previous system, and we could not be happier. Switching infrastructure was upgraded to support additional devices that have been used in the district. Recommended camera replacements which had better views of our whole campus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed a huge improvement with our network infrastructure and Rivell found many misconfigurations that were against best practice. Rivell was able to work with us to correct these problems. They also worked quickly installing our new cameras which satisfied our district security requirements. The project was carried out with professionalism and exceeded our expectations. They follow-up on projects and are dedicated to making customers satisfied.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked with our schedule and completed the project quicker then the projected timeline.

What was your primary form of communication with Rivell?

In-Person Meeting

What did you find most impressive or unique about this company?

They’re very knowledgeable and have specific solutions for specific environments

Are there any areas for improvement or something Rivell could have done differently?

None.

BACKGROUND

Please describe your company and position.

 I am the Network Administrator of a government company 

Describe what your company does in a single sentence.

We are a city in Southern New Jersey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• Rivell transformed our IT setup, strengthened our cybersecurity, and optimized our data management for even better efficiency.

SOLUTION

How did you find Rivell?

Referral

Why did you select Rivell over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Rivell were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamping our IT infrastructure involved bringing our hardware and software up to date, incorporating scalable cloud-based solutions for improved accessibility, and fine-tuning our network for enhanced speed and reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our cybersecurity was significantly fortified, leading to a 50% decrease in security incidents and showcasing a more robust defense against cyber threats.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rivell demonstrated exceptional project management, consistently meeting deadlines and surpassing expectations.

What was your primary form of communication with Rivell?

In-Person Meeting

What did you find most impressive or unique about this company?

Rivell's standout quality was their unwavering commitment to customer service, offering customized IT solutions and showcasing a profound understanding of our industry's unique challenges.

Are there any areas for improvement or something Rivell could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Project Manager of an information technology company.

Describe what your company does in a single sentence.

Website Design and Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rivell to accomplish?

• Phone Systems
• Door Access

SOLUTION

How did you find Rivell?

Referral

Why did you select Rivell over others?

• High ratings
• Close to my geographic location

How many teammates from Rivell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MSP Rivell did a good job with our phone services and door access control. The call quality is great, and the security system is easy to use. Their team was knowledgeable and mostly responsive. Good value for the price, but communication could be quicker. Overall, satisfied with their service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything is working fine :)
Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done according to the provided timeline. Everything was done just as expected.

What was your primary form of communication with Rivell?

In-Person Meeting

What did you find most impressive or unique about this company?

Very personable and extremely knowledgeable.

Are there any areas for improvement or something Rivell could have done differently?
I've got nothing. Great company!