Risely Digital

BACKGROUND

Please describe your company and position.

 I am the Marketing Consultant of an e-commerce marketing firm.

Describe what your company does in a single sentence.

We help e-commerce companies optimize their digital presence and analytics for better performance, insights, and growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Risely Digital to accomplish?

• We engaged Risely Digital to implement enhanced analytics and tracking solutions for a new e-commerce webshop. This included: Setting up Google Analytics 4 (GA4) and Google Tag Manager (GTM). Integrating tracking for Google Ads and Meta Ads platforms. Building a tailored Google Looker Studio reporting dashboard with three layers of insights: Management-level reports for decision-making at the company leadership level. Marketing and sales-level reports for departmental performance monitoring. Operational-level reports for day-to-day activities in SEO, paid ads, and webshop optimization. The project faced tight deadlines, as the analytics needed to be implemented before the launch of the new webshop.

SOLUTION

How did you find Risely Digital?

Referral

Why did you select Risely Digital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Risely Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included:

• Analytics Implementation: Complete setup of GA4 and GTM tailored for e-commerce tracking.
• Ad Platform Integration: Precise tracking integration for Google Ads and Meta Ads.
• Dashboard Creation: Developing three distinct Google Looker Studio reports catering to various organizational levels.
• Client Enablement: Preparing user documentation and delivering a comprehensive presentation for the client’s marketing team to ensure a smooth handover and adoption of the tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The analytics and tracking were successfully implemented on time, ensuring all systems were live before the webshop launch.
• The client now has real-time reporting dashboards for data-driven decision-making at all levels of the organization.
• The marketing team received actionable insights and practical instructions, enabling them to leverage the setup efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Risely Digital maintained excellent project management, consistently delivering on agreed timelines and proactively addressing all requirements.
• Their responsiveness to our needs and flexibility in handling client-specific nuances were impressive.

What was your primary form of communication with Risely Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their deep understanding of e-commerce analytics and their ability to deliver complex dashboards tailored to diverse organizational needs stood out.
• Their commitment to educating the client and ensuring smooth knowledge transfer through documentation and presentations was invaluable.

Are there any areas for improvement or something Risely Digital could have done differently?

While the service was exemplary, minor enhancements in proactive updates during the dashboard development phase could make the process even smoother.

BACKGROUND

Please describe your company and position.

I am the Owner of Rabac Sport

Describe what your company does in a single sentence.

Boat charter: renting boats, speedboats and providing boat tours.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interart media usluge d.o.o. to accomplish?

• Increase enquiries trough Google ads campaigns
• Website maintenance
• SEO optimization

SOLUTION

How did you find Interart media usluge d.o.o.?

Referral

Why did you select Interart media usluge d.o.o. over others?

Referred to me

How many teammates from Interart media usluge d.o.o. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

By hiring Interart Media, services have been agreed upon to be executed with the purpose of further enhancing our business. Primarily, the website has been improved and tailored for the best user experience.

Additionally, SEO optimization has been implemented. Finally, a Google Ads account was opened, within which campaigns were conducted to increase the number of inquiries and achieve a better positioning compared to strong competition. 

The result of all these efforts is a significant increase in the number of inquiries through the website, to the extent that we no longer need a person to handle bookings for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Polite, up-to-date, do everything on time and stick to agreements.

What was your primary form of communication with Interart media usluge d.o.o.?

Virtual Meeting

What did you find most impressive or unique about this company?

They stand out for their professionalism, politeness, organization, and wide range of knowledge about the digital world.

Are there any areas for improvement or something Interart media usluge d.o.o. could have done differently?

I can't remember