The Right Way

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a clothing retail company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with The Right Way?

We needed professional support with our company formation and legal setup to ensure we could operate smoothly as a compliant e-commerce and retail platform.

SOLUTION

What was the scope of their involvement?

We talked to The Right Way about what we wanted to do: set up our company. They've helped us with the legal aspects of our setup, ensuring that our company complies with all the regulations and rules governing Saudi Arabia. The Right Way also provides HR consulting.

What was the team composition? 

We've worked with four The Right Way team members, including a consulting specialist, our primary point of contact.

How did you come to work with The Right Way?

We found The Right Way through a Clutch search. We searched for HR consulting companies, and their name popped up, so we decided to try their services.

How much have you invested with them?

We've spent a little bit over $60,000.

What is the status of this engagement?

We started working with The Right Way in February 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Right Way's service has enabled us to save time, reduce risk, and focus on building our platform and ensuring that we have a great partnership with our sponsors. The team has delivered exactly what we're looking for, meeting our expectations. They've given us beneficial advice, guiding us to better practices and methods to achieve better results.

How did The Right Way perform from a project management standpoint?

The Right Way delivers on time and on budget. We communicate via email, Google Meet, and Zoom.

What did you find most impressive about them?

We love The Right Way's deep knowledge of business setup and the efficiency with which they perform. They're also highly professional.

Are there any areas they could improve?

I wish The Right Way could ease up on the documentation. Everything has to be documented and approved for them to execute tasks, which takes some time. However, the team has covered up for this, so it hasn't been that bad.

Do you have any advice for potential customers?

Choose The Right Way; they excel at what they do.

BACKGROUND

Introduce your business and what you do there.

I am the COO of Gaudia Beauty, a cosmetics company. We aim to blend Asian beauty rituals passed down from generations with the latest French formulation to craft luxurious hair care solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We wanted to set up a company in Saudi Arabia, so we needed someone to help us go through the process and assist us with our licensing and compliance so that we wouldn’t have issues with the government.

SOLUTION

What was the scope of their involvement?

The Right Way provided HR outsourcing services for us. They handled our entire company’s setup process, including our registration, documentation, licensing, and compliance approvals. Amjad helped us with all the legal activities.

The team also helped us with payroll management. We had a few employees, so they helped us automate their payments so that they would get paid at the right time, with or without their presence.

What is the team composition?

We were in contact with around three teammates from The Right Way, including Saeed.

How did you come to work with The Right Way?

We found them through an online search. One thing that made us pick them was that they were based in Saudi Arabia, so we believed it would be easier for them to understand what we needed better than outsourcing to a foreign company.

How much have you invested with them?

We invested close to $50,000.

What is the status of this engagement?

We worked together from February–September 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Right Way helped us save time and avoid legal risks. While they took care of the legal aspects, we were able to focus on launching our healthcare products.

How did The Right Way perform from a project management standpoint?

They stayed on budget, and there were no surprise costs. We communicated via Google Meet, Zoom, and email.

What did you find most impressive about them?

Their professionalism, efficiency, and strong knowledge of the business process were impressive.

Are there any areas they could improve?

No, the project went fine.

Do you have any advice for potential customers?

I would advise you to work with them because of the outstanding service they provide. The Right Way knows what they want to do and the industry. They show you the right steps to take without confusing you and show you the right from the wrong.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of GFS Express, a logistics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We were facing issues with our compliance requirements. Our drivers and warehouse staff needed to go to multiple hubs, but we had issues with them logging in and out. We needed help with that.

SOLUTION

What was the scope of their involvement?

The Right Way designed a compliance training program for our staff and drivers. They didn't just give out information; they ensured everyone understood the information they were explaining. The Right Way came down to everyone's level to ensure everybody understood the process.

What is the team composition?

There were about five people from The Right Way. We talked to two people, one of whom was the project supervisor.

How did you come to work with The Right Way?

We needed an outsourcing partner to help us with our compliance needs. We searched online, browsed Clutch, and saw a few companies. Being a company in Saudi Arabia, it clicked with The Right Way.

How much have you invested with them?

We spent between $50,000 and $200,000.

What is the status of this engagement?

We worked together from March to July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After the training, our staff and drivers could observe all the protocols without being forced or reminded. They understood the benefit of it now and timed out more easily because they understood the whole process.

How did The Right Way perform from a project management standpoint?

The Right Way stayed on budget and always met their deadlines. We communicated via email and Google Meet.

What did you find most impressive about them?

Within three and a half months, The Right Way became part of the team. The team aimed understand what was going on in our company. The Right Way talked to everyone from a friendly approach and ensured everyone understood it and reached people from different backgrounds.

Are there any areas they could improve?

The Right Way's documentation sometimes took a while. If we didn't document everything, The Right Way wouldn't move. Unless we had everything written down and sent to the team by email, they wouldn't move into action.

Do you have any advice for potential customers?

If you're looking for improvements and to scale up your business, you've found the right team with The Right Way.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Merya Hotels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

Our company was struggling with inconsistent attendance and had a chaotic shift. We needed a partner to help us implement a systematic biometric system.

SOLUTION

What was the scope of their involvement?

The Right Way provided HR and recruitment outsourcing services. The team focused on our project's goal and didn't take on any other tasks. Initially, they spent 2–3 days understanding how we worked and dealt with our clients. Once The Right Way got the hang of it, they took over the project with minimal supervision from our side. The team handled the job descriptions and did some pre-screening for us.

What is the team composition?

We worked with three teammates from The Right Way, including a project manager.

How did you come to work with The Right Way?

I found The Right Way on Clutch and chose them because they were close to my location and aligned with my goals.

What is the status of this engagement?

We worked together from March to July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Right Way found about seven candidates for us. The service we received outweighed what we paid for, and the team exceeded our expectations.

How did The Right Way perform from a project management standpoint?

The Right Way delivered the work on time and within budget. We had smooth communication and weekly check-ins via Google Meet. The team was consistently timely and ready to fill us in on any changes, so we knew what was happening during the project.

We used email to send documents that The Right Way sent us for official purposes.

What did you find most impressive about them?

The Right Way's biggest strength was their ability to understand our needs. The team took the time to understand where we were coming from and didn't force what they knew before on us. The Right Way built their knowledge to fit our needs and didn't bring up a random process and expect us to accept it.

Are there any areas they could improve?

The Right Way's documentation was cool, but sometimes it could cause a big delay. The team wouldn't do anything unless we officially put it down on a document. It wasn't a big thing, but it caused delays.

Do you have any advice for potential customers?

Trust The Right Way. If you trust their process, you won't regret it and will be surprised by how good The Right Way is.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer (CEO) of reinvestsa

Describe what your company does in a single sentence.

We are a cutting-edge digital platform revolutionizing the commercial real estate market in Saudi Arabia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Right Way to accomplish?

We hired The Right Way to help us reimagine and implement an integrated, cloud-based HR Information System (HRIS) that would serve as the digital backbone of our people strategy. Our leadership team wanted to bring everything under one roof employee data, leave management, KPI tracking and give our managers and employees the autonomy to navigate their HR needs in a user-friendly, digital-first environment.

SOLUTION

How did you find The Right Way?

Online Search

Why did you select The Right Way over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from The Right Way were assigned to this project?

7

Describe the scope of work in detail. Please include a summary of key deliverables.

• Scope:

Their team took full ownership of the end-to-end integration of a cloud-based HRIS, designed specifically to our organization’s size, structure, and commercial real estate workflows. This included everything from initial assessment, systems mapping, and vendor selection, to full implementation, user training, and post-launch support. The platform now supports employee records management, time tracking, leave management, KPI dashboards, and a self-service portal for both HR and staff.

• Team:

We were assigned a dedicated account lead, a systems architect, an integration engineer, and a training specialist. What stood out was how approachable and communicative everyone was. They felt like an extension of our team rather than an external vendor.

• Timeline:

The project ran for roughly 16 weeks, with weekly reports. We had soft rollouts at the end of each milestone, allowing us to provide feedback before the final deployment. Despite some unexpected internal delays on our end, The right Way team remained adaptive and supportive throughout.

• Cost:

While this was a significant investment, especially given our expansion priorities, the cost was well-justified. What we appreciated most was the transparency, there were no hidden fees, and any adjustments to scope were always discussed upfront.

• Scope Summary:

I remember one particular moment wenour HR manager was hesitant about migrating sensitive employee data from spreadsheets to the cloud. The Right Way team didn’t rush the process. Instead, they set up a secure sandbox environment, walked us through the data mapping in a workshop like setting, and even helped us identify duplicate or outdated entries we hadn’t spotted in years. That level of care made us feel like partners, not just clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first two months of implementation, our administrative burden dropped noticeably. Managers no longer needed to send emails back and forth to track team absences. 
More importantly, employees felt empowered they could view their leave balances, submit requests, and even update their records without HR intervention. This autonomy directly contributed to higher satisfaction levels in our internal surveys. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive, even during peak periods. They have a kind of proactive mindset that sets them apart.

What was your primary form of communication with The Right Way?

Virtual Meeting

What did you find most impressive or unique about this company?

The Right Way team understood both technology and the people who use it. They didn’t just implement a system, they helped us reframe how we think about talent, engagement, and performance in a digital-first culture. They weren’t afraid to push back when our ideas needed refining, and their candor built trust quickly.

Are there any areas for improvement or something The Right Way could have done differently?

If I had to suggest one area for enhancement, it would be the pace of some documentation updates post-launch.