RichestSoft

BACKGROUND

Please describe your company and position.

I am a director at Bellyfeel

Describe what your company does in a single sentence.

We are the home of interactive storytelling...

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RichestSoft to accomplish?

• Make a gamified chat app

SOLUTION

How did you find RichestSoft?

Other

Why did you select RichestSoft over others?

• High ratings
• Good value for cost
• Other

What was the size of RichestSoft’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Richesoft were invited to take over a job that had gone awry with another developer - a modern ReactJS web application build with the help of Typescript and deployed on AWS Amplify. It utilizes GraphQL an open-source data query and manipulation language & MongoDB Atlas as well as MongoDB Realm and connects using Apollo, also uses AWS S3 Buckets for file storage purposes.

The deliverables were to secure the existing work and code - and then push forwards adhering to the specification to get a fully working prototype up and running asap. The work was then rolled on into a new phase of adding and testing new functionality to the gamified chat app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful builds of prototype

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Really good, straightforward, no bull, very good with deadlines and our ongoing requests and questions

What was your primary form of communication with RichestSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The development work was great, the communications were spot on, and we worked together really well.

Are there any areas for improvement or something RichestSoft could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the senior engineer for that organization.Reverie power & automation engineering Ltd is an ISO 9001:2015 & OHSAS 18001:2007 certified power engineering company which is driven by engineers who are reputed in their fields. It was established with a clear vision to be a significant entity in HV/MV/LV Substations’ solutions business in Bangladesh andbeyond the boundary of Bangladesh.Website: info@reverie-bd.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RichestSoft?

We requested a company to create a mobile app for our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

RichestSoft created a cross-platform mobile app that users may use to help them organize their lives. RichestSoft developed the app using the logo and minimal branding guidelines we gave because we didn't have any wireframes or iconography. Prior to the beginning of development, we gave feedback on the design.

Describe the project in detail and walk through the stages of the project.

We held a series of meetings to discuss our objectives and goals. We provided all of the documentation required to complete the assignment . They completed the first web interface for the Admin Portal and the design of the Mobile App in two weeks.

How many resources from the vendor's team worked with you, and what were their positions?

Our point of contact for the project duration was given to a project manager. They also had a five-person team: a project manager, two app developers, and two backend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw that consumers were quite excited to see the new online platform developed by RichestSoft just a few days after they were launched. There is a lot of subscription going on, and we're seeing a lot of new accounts being

How effective was the workflow between your team and theirs?

Good

What did you find most impressive or unique about this company?

It's only about design skills. You can consider them if you only want to go for design; otherwIt's only about design skills. You can consider them if you only want to go for design; otherwise, they are not suggested.ise, they are not suggested.

Are there any areas for improvement or something they could have done differently?

They didn't do anything and even charged us in milestones without giving us anything. We were given access to the code at the time of deployment and were astounded by the code quality and standards when we reviewed it. It was merely a snafu with files that didn't have any comments to help me comprehend the modules.

BACKGROUND

Introduce your business and what you do there.

I am the owner of an e-commerce company focused on organizational services. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RichestSoft?

We wanted a company to build a mobile application for our firm. 

SOLUTION

What was the scope of their involvement?

RichestSoft designed and developed a cross-platform mobile app that users can utilize to help with their organizing. We didn’t have any wireframes or iconography, so RichestSoft used the logo and basic branding guidelines we provided to design the app. We provided feedback on the design before development began. 

They also developed the backend administrative system so we can continue to update the app internally and manually reset user passwords. After development was complete, they ran some testing, and then we provided feedback that they implemented quickly. 

What is the team composition?

I worked with four teammates from RichestSoft, including a project manager, account manager, and the head engineer.

How did you come to work with RichestSoft?

I found RichestSoft on Clutch.co. I spoke with five other firms about this project, but we hired RichestSoft because they presented us with a functionality live on the introductory call that we could use on our app. 

How much have you invested with them?

We invested less than $10,000 with RichestSoft. 

What is the status of this engagement?

We worked with RichestSoft from March 2021–January 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Overall, I’m really pleased with RichestSoft’s work. The app has only gone live recently, so I don’t have any specific metrics about its performance. However, we will be tracking user experience feedback as we roll out new features — we want our users to have a five-star experience, from registration to completion. 

How did RichestSoft perform from a project management standpoint?

RichestSoft’s account manager helped us set up project timelines and development phases. The project manager was great and responded to emails within a day. Their team turned around initial app designs within a week of our partnership starting. They delivered on time — there was never a time where I was worried about delays. 

What did you find most impressive about them?

RichestSoft is quick to help us resolve any issues; RichestSoft’s team will step in and offer their expertise to help us navigate the mobile app industry. 

Are there any areas they could improve?

I can’t think of anything for RichestSoft to improve. 

Do you have any advice for potential customers?

Future customers should ensure their specifications are as detailed as possible; customers should have their wireframes built and copy and visual assets finalized. We didn’t provide that information, which affected the project timeline because we had to go back and forth with RichestSoft’s team several times to ensure deliverables were up to par. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an online dating company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RichestSoft?

We were looking for someone to build our mobile app.

SOLUTION

What was the scope of their involvement?

They’re developing a mobile app for the Android and iOS platforms. The app is location-based and it tells users who is nearby and available. Features include video chat, voice messaging, and unlimited search functionality among others. 

They’ve also fixed a lot of the issues that our previous developers couldn’t, including the radius in which people are being shown. It’s supposed to be showing nearby users relative to the location, but the grid would also show people thousands of miles away.

Furthermore, while we’re still early in the development stage, we’re planning to work with them for our marketing needs.

What is the team composition?

I’ve only been in contact with a project manager, but he has a whole team working with him on this project. They put all my concerns in a spreadsheet where we can make comments, add screenshots, and notes — we also use that spreadsheet to respond and update task statuses.

How did you come to work with RichestSoft?

We got in contact with RichestSoft when we found out that the previous company we were working with have been outsourcing this project to them.

How much have you invested with them?

We’ve spent over $25,000 USD.

What is the status of this engagement?

This ongoing project started in August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While I don’t have any specific metrics to share at the moment, I’ve been receiving a lot of positive feedback from people that have tested it. I’m happy with the way it’s turning out and satisfied with RichestSoft’s work. They put a lot of effort into the development and they always do what I ask them to.

They consistently meet my expectation and bring my vision to life.

How did RichestSoft perform from a project management standpoint?

They always accomplish their deliverables in a timely manner. One time, they told me they would fix one of the app’s major bugs in two weeks, and they delivered it in two weeks.

We mainly use WhatsApp to communicate, but we’ve also used Slack and Zoom for meetings.

What did you find most impressive about them?

Being nice people really makes a difference, and that’s one of their most impressive traits — they’re very professional and they actually care about this project. I also like that they’re very responsive and they’re able to communicate with us at all times. 

There was one instance when the project manager told me that they would be unavailable because there was going to be a big holiday in India. I just really appreciated the fact that they made me aware of what was going to happen.

Are there any areas they could improve?

While they have really good communication skills, sometimes words can be misinterpreted so I have to explain everything in greater detail — which is fine since I’m a very detail-oriented person. It can be a little confusing, but it’s not really a major issue.

Do you have any advice for potential customers?

They’re very honest and straightforward people, so I don’t think there are any warnings I need to give to anyone who’s interested in working with them. One thing I would say though, is you have to know exactly what you want and be very specific about your requirements. Otherwise, you might get charged with pieces that aren’t part of the scope.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Money Transfer Company in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RichestSoft, and what were your goals?

We wanted to develop a Mobile App and Website for our clients to make easy their transactions. We were using google form for transactions requests. And we decided to develop an Online plateform to encrease our perfomence and help our users to get best experience with our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for app developers in India and shortlisted 8. After interviewing them, we made the decision based on what they proposed to us in terms of development technologies, project development timeline, and their experience on their past projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meetings to discuss our goals and objectives. We provided all documents needed to work on the project (Diagrams, PPT files). In Two weeks, they delivered the first Interface web interface for the Admin Portal and the Design of the Mobile App.

Deliverables:

1. Research and fertility Analysis: BRD, FRD, FLOW, CHARTS, SRS
2. Designing: Prototype, Product Design Screens
3. Backend development: Laravel
4. Testing: Bug Report Sheet/Document and Test cases/Document

How many resources from the vendor's team worked with you, and what were their positions?

A project Manager was assigned to be our point of contact throught the project. Additionaly they had 5 team members 1 Project Manager, 2-Mobile App Developer and 2 Backend Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Few days after the App and the Website was launched, we saw that people were very happy to see the new web platform and new Mobile App. Subscribtion is going on and we see new clients creating new accounts.

Describe their project management style, including communication tools and timeliness.

The project Manager was very easy to communicate with and provided frequent updated. We had too many calls, to clarify many things for best undestanding. All the feedback was via email and Skype.

What did you find most impressive or unique about this company?

They were always available to provide answers to any question, even on Sundays.

Are there any areas for improvement or something they could have done differently?

Guys, i worked with 2 companies on the same project and they were not able to deliver the project and we paid. RichestSoft was the first company wich was able to Completed the project. So for us they did everything differently that why they succeded. Thank you very much to them

BACKGROUND

Please describe your company and your position there.

I am a project coordinator who use to communicate with their team members regarding all of the tasks we want them to complete for the development of our mobile application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RichestSoft, and what were your goals?

We wanted them to develop and design the app for not only thousands of mental health specialists but many individuals who are link with mental health and substance abuse users in some form or fashion, in finding public records of 10s of thousands Government approved homes to assist this population that is throughout the US along with other community resources.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came to know about them from one of our other clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design UI development APIs Development APIs Integration Testing Deployment 2 months Support.

How many resources from the vendor's team worked with you, and what were their positions?

• Designer 
• Front End Developer
• Backend Developer
• Testor
• Devops Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had the worst experience with their team. !! All started with designs, Initially, they designed an application from us and use to be very communicative from the start. Designs were acceptable and user-friendly. Designs got approved by us and then we moved towards the development stage. Which was the turning point for us.

They followed the worst code standards for the development and do not perform any sort of testing on units that when they integrate the modules, the whole structure breaks. Still, they have a chance to resolve it after the testing phase but nothing worked. Even the google play store rejects the application on submission and they refused to provide us support for which they charged us.

Describe their project management style, including communication tools and timeliness.

• Communication Tool: Slack and Skype
• Project Management Tool: Jira Excel Sheets For monitoring hours

What did you find most impressive or unique about this company?

Just designing abilities. If you just want to go for design so you can consider them otherwise they are not recommended.

Are there any areas for improvement or something they could have done differently?

They did nothing and even charged us in milestones without handing over anything to us. We got access to the code at the time of deployment and when we reviewed it, we were shocked because of the code quality and standards. It was just a glitch of files with no comments to understand the modules,

Company Responses

The vendor responded on October 19, 2021.

We are really shocked by this fake review which doesn’t belong to our services and work ethics.

We never worked with this client. Moreover, we don’t work on such projects like mental health and substance abuse. We follow a specific workflow for every project.  You are sharing false information that we are getting payment before work is done. In actual, we receive payment after the completion of each milestone only. We follow proper criteria while delivering designing and development milestones.

Also, we deliver the code to the client on each milestone for quality assurance. Thus, you are saying totally wrong that we had the worst code standards for the development even without testing. As per our working criteria, you must have received a code at each stage if you were our client. Then you could say this at that time too. You are not a kid; we all know that no one will pay a single penny if they are not getting what they are paying for. So, how could you have paid us, if you didn’t get what you want from us?

Secondly, you are saying that you communicated with us on Slack, Skype, and Jira. Please don’t fabricate the stories; we don’t have any connection with you. If you are correct, you must have some communication proof that you can share with us. We are very much sure that you don’t have it because you are just defaming our brand. In the end, we must say that don’t make people fool by adding fake reviews from fake profiles. Stop defaming us!!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of UWe. We sell healthcare products of different categories like dental care, hair care, sexual performance and energy boosters, pain management, and constipation management. Additionally, we’ve been creating our own products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RichestSoft?

We were looking for mobile application developers. Initially, we wanted to launch a mobile app to give to the stores so that they didn’t need to go online to see our products. However, we brought in RichestSoft, and they suggested creating a website to increase our online presence as well.

SOLUTION

What was the scope of their involvement?

RichestSoft created a brand-new Shopify website from scratch for us. It is a portal where we can sell our products and provide our customers with coupons and discounts. Our customers can purchase products directly on the site, or they can buy them in a store. We also have wholesalers that contact us through this site and place bulk orders.

For this development, RichestSoft used Laravel, and they designed everything from scratch, including the layout, color scheme, and appearance. Additionally, they provided us with content, and they designed our branding, packaging, and banners.

RichestSoft also developed a custom and hybrid mobile application currently available for Android. They used AWS servers and Cloudflare to keep things safe. It also supports bulk orders, and it has a tracking functionality.

We have employees who visit different stores to get the orders, so they can use the app to track the store location, and we can then check if the order was in fact placed from that store. If it was, we give the store owners discounts, and we assign that sale to the employee who tracked the order.

What is the team composition?

3–4 people from RichestSoft were involved in this project. One person designed the website and app for us, another person developed the app, and a third person developed the website. We also worked with a project coordinator.

How did you come to work with RichestSoft?

RichestSoft was recommended to us.

How much have you invested in them?

We invested around $100,000.

What is the status of this engagement?

We worked with them from mid-2019–March 2020. However, if we find bugs, we can let them know, and they’ll fix them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app developed by RichestSoft is very helpful because we can track our salespeople and see how much they’re generating in terms of sales. We can now see their performance for the whole day.

How did RichestSoft perform from a project management standpoint?

RichestSoft’s project management was good, as were their communication skills. We communicated with them via video conferences, where they made video demonstrations.

What did you find most impressive about them?

RichestSoft was very good at explaining everything. We went to them to build the app, and they came up with suggestions for the website as well.

They also helped us save money and time by using certain technologies; they were very good at choosing them. For example, we had been looking to develop a native app, but they convinced us to go for a hybrid app. Now, we might be launching an iOS version of the app as well.

Are there any areas they could improve?

No. 

Do you have any advice for potential customers?

RichestSoft is a good team to work with. You can communicate with them any time, whether you want to schedule a call or just call them when needed, and they will answer you. That is the best part of working with them.

BACKGROUND

Please describe your company and your position there.

EightySeven Web is focused on helping businesses and organizations create a strong online presence through powerful websites and ongoing support. I am the owner as well as the lead web designer/developer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RichestSoft, and what were your goals?

I was in the process of building a custom website that included WooCommerce, memberships, subscriptions, custom post types, and more. There were several specific needs of the client that could only be done through custom code work including but not limited to PHP.

SOLUTION

How did you select this vendor and what were the deciding factors?

I search Upwork and found Jatinder, an employee of RichestSoft. He had excellent reviews and was highly recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I sent an initial scope of work document of items to be completed. These items were completed within the requested time, but I realized there were other items to add to the scope. I was able to contact Jatinder and let him know the new tasks. He communicated well and easily took on the additional tasks.

How many people from the vendor's team worked with you, and what were their positions?

I only worked with Jatinder but am not sure what his specific position is.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have continued testing the website and have found no errors in any of the custom work that was set up.

Describe their project management style, including communication tools and timeliness.

We used the messaging feature in Upwork to communicate back and forth. Both text and screenshots were used on both sides to help explain. Communication was quick and clear.

What did you find most impressive or unique about this company?

The communication was very respectful and clear.

Are there any areas for improvement or something they could have done differently?

There was one task at the end that could not be completed, but this was because of a limitation of the hosting and website, not because of skills and knowledge on the part of Jatinder.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Moshmatch, a matchmaking platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RichestSoft?

We needed help in developing our mobile app.

SOLUTION

What was the scope of their involvement?

They're developing a mobile application for us. It’s a dating platform where users can send messages between them. Users can also text, block, poke, and leave voicemails for each other.

What is the team composition?

I work with 3-4 people, including a project manager and graphic manager.

How did you come to work with RichestSoft?

I found them on Google, and they seemed like the best choice.

How much have you invested with them?

We’ve invested around $300,000 with them so far.

What is the status of this engagement?

We began working together in February 2019, and the engagement it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They do a good job testing the application. So far, the app is what we want to deliver to the public, and we are satisfied with the implementations completed so far.

How did RichestSoft perform from a project management standpoint?

We talk regularly via phone calls and Zoom meetings.

What did you find most impressive about them?

They’re always happy to do the implementations we request. They also make suggestions for the app, which are helpful since we’re not a development team. They’ve met all of our expectations.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

Communicate frequently throughout the engagement. Ensure they understand your expectations so you can get the best follow-through on your requirements.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a hospital that offers IVF treatment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RichestSoft?

We wanted to work on a few things with them, including our website, our internal CRM (for lead generation), and a mobile application.

SOLUTION

What was the scope of their involvement?

RichestSoft designed and developed our website from scratch. I provided the basic requirements, including how we wanted to arrange everything. They provided a manager to us, and we discussed and finalized everything with that resource about the website, as well as the CRM and mobile application.

Initially, we were going to use WordPress for the website, but when I realized the security issues WordPress can have, and RichestSoft offered to do a custom Laravel and Node.js site.

What is the team composition?

I am in touch with the project manager, as well as a developer. They also have a team that’s working behind the scenes.

How did you come to work with RichestSoft?

I found them online through Google. They were the third company I tried to work with after I burned a lot of money on companies who didn’t understand what I wanted. After giving RichestSoft a basic module, we moved forward with other tasks.

How much have you invested with them?

We’ve spent between $150,000­–$200,000

What is the status of this engagement?

We’ve been working together since March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The CRM and mobile application have created a huge difference in the manpower of our hospital. We have 15 people taking care of our advertisement and collaboration with different organizations, and now we can accurately tell how much revenue they’re generating. It also helps increase our efficiency and drive business.

How did RichestSoft perform from a project management standpoint?

They’ve been good so far. Sometimes they don’t pick up but they always call me back. We have a lot of communication on the phone, as well as through screen-sharing. If we want to see prototypes and how they’re working.

What did you find most impressive about them?

The way they built the initial module I gave them according to our requirements stood out. The same is true for how they schedule their meetings.

Do you have any advice for potential customers?

You can tell them how you want it. They will provide suggestions, and they always listen to the context their clients bring to their requirements.