Call Center & Virtual Assistant Services for Medical Company
- Back Office Outsourcing Call Center Services Staffing
- Confidential
- June 2023 - Ongoing
"Our calls are answered faster, and patients are assisted in a timely manner."
- Medical
- Plainview, New York
- 201-500 Employees
- Online Review
Remote CoWorker provides call center and virtual assistance services for a medical company. The team provides virtual assistants responsible for booking appointments and registering new patients.
Remote CoWorker’s work has led to lower call wait times and improved abandonment rates. The team answers calls quickly and assists patients in a timely manner. The client has daily communication with the Remote CoWorker's team through virtual meetings.