High-value UI/UX Design Partner for Product Teams
ReloadUX (a subsidiary of Tkxel) is a full-service UI/UX design and development agency in United States.We are a team of digital design experts with a decade of experience and delivering world class UI/UX services to our clients.
What we do:
- We help you build a world class user experience for your product
- We provide UX research services
- We craft long term UX strategy for you
- We help you build a content which helps your brand to stand out among your competitors
Service:
- UX Reserach
- UI/UX Design
- Product Design & Development
- Frontend Development
We are not just a UX agency like others. We believe in building relations with our client.
Contact us @ [email protected]
headquarters
other locations
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22/L, Main Ferozepur Rd, Block L, Gulberg 3,Lahore 54600Pakistan
Focus
Portfolio
Workday, SterlingRisk, ivillage, Aptima, Lumatax, TenantRex, CoreValue, Bogo, inspiredeLearning, TeamEats, Netbeez, Propelics, Noon Dalton, iBudtender, PSAV
Inspired e-learning - Digital Learning Solution
Inspired eLearning is the industry leader in Security Awareness, Compliance, and HR training solutions.They have been named a leader in the Gartner’s magic quadrant for a fourth consecutive year for their Security based training.
Inspired eLearning has an award-winning Learning Management System through
which they offer tons of courses around Security Awareness but what they lacked
was a mobile platform.
The inspired e-learning team brought Tkxel on board after doing a thorough research and realizing that Tkxel had the experience and expertise to meet the requirements. The team at Tkxel detailed the project requirements using user stories methodology. Created intuitive UI/UX complying with iOS 10 human guidelines by Apple and Google material design for Android.
In terms of the user experience, the major concern while revamping this UI was to make it simple and easily accessible for users so they can easily find their medical solutions.
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Improved UI with a better selection of design elements
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Simplicity & Ease of users is focused
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The organized structure of user journeys
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Interactive design and a better experience
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Better user control overflows
Along with the on-time and within-budget project delivery, Tkxel made sure to provide Inspired e-learning an edge over competitors by providing their users an industry-first mobile app designed specifically for cybersecurity and compliance training.
Global Parents Platform - Interactive UI/UX for diverse users
Global Parents is a private network for all parents worldwide that are passionate about their children’s education and future well-being, and eager to make a positive impact in the world.
The existing system design was not able to engage users and was not serving the user’s needs. Users were not able to accomplish their tasks interactively.
Tkxel sat down with the GP team through a discovery workshop and realized that when it comes to the web, users don’t want to learn things, they simply want to do things. To ensure that, our team revamped this system to serve the user's needs and provided them with an interactive environment.
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Trendy look and feel
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Consistency in each module
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Interactive and smooth user journeys
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Smooth user flows
SKGF- Optimal Design and UI/UX Revamp
SKGF - Sterne Kessler Goldstein & Fox is intellectual property specialty firm dedicated exclusively to the protection, transfer, and enforcement of IP rights of their clients.
SKGF mobile app works like a court docket which contains court cases along with the priority status and manages the court calendar.
SKGF wanted to partner with a technology company that understands the business objectives and provides an optimal design for fixing the issues. Tkxel did extensive user research and worked on ensuring the user journey to be simple, a consistent solution was provided to the stakeholder so that dockets can be accessed on the web as well as a mobile interface.
Allowed the Timekeepers to view all types of docket items assigned to them with proper data breakdown.
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Eliminated use of emails and external storage apps like dropbox by giving a single centralized app for workflows and data storage
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Built-in app reminder & push notifications
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Consistent workflow over the web and mobile
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Assistive data filters
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Minimum steps to complete a task
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Convenient statistics over the dashboard
Holacure - Healthcare Solution Design
Holacure is an android application to connect doctors, hospitals & patients. Patients can find their healthcare solutions by booking appointments with their respective doctors. This app is serving users by providing them with clinic & home visit services.
Tkxel made sure to prioritize an extensive R&D process to design a health industry-relevant and user-friendly application with comprehensive design. The major concern while revamping this UI was to make it simple and easily accessible for users so they can easily find their medical solutions.
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Improved UI with a better selection of design elements
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Simplicity & Ease of users is focused
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The organized structure of user journeys
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Interactive design and a better experience
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Better user control overflows
PSAV- UI UX With Functional Clarity
PSAV – Global event production company helping event organizers to improve event experience, management, and tracking. PSAV’s dashboard serves the purpose of roster management and event management as it facilitates scheduling shifts, set-up roster timings, manage employee data, payrolls, attendance management, and expenses.
PSAV hired Tkxel as their technology partner for a complete functional revamp of their UI UX. With the new design solution, PSAV’s dashboard became professional event management and roster management tool. It covered the visibility flaws, cluttered appearance, and improved visualization of rosters, expense reports, and wizards.
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Functional clarity
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Improved navigation
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Better visual appearance
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Useful data filters
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Improved user control
The new UI and improved UX design helped with the optimization of business processes saving time and logistical costs at the client’s end.
PayApp- Enhanced User Experience
PayApp offers an invoice management system to prominent restaurant chains to help them manage sales, track vendors, locations and customer pools all in a single platform. The application offers quick actions, data filtering and deep analytics reports to closely track the demand and sales.
PayApp partnered with Tkxel to revamp the portal and meet the UX pain points through various user journeys. The team successfully simplified intricate operational and financial dimensions into an intuitive yet comprehensive design; helping users accurately track and effectively optimize the cost and cloud usage regardless of the users’ analytical experience. Tkxel came up with a clear information layout providing quick accessibility to the meaningful information to help in reaching business objectives. Following issues were efficiently and effectively resolved for PayApp
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Visibility
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Smooth user flows
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Modern User Interface
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Clear data distribution
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Minimal design
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Brief statistic & analytics
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Standard workflow
PayApp regards Tkxel as a trusted and reliable vendor who was able to meet its requirements within the specified project time.
Reviews
the project
UX/UI Design & PWA Development for Cybersecurity Firm
"They were extremely patient when it came to understanding our demands and requirements."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I’m the Marketing Director and web director for a Cyber Security Consulting and services firm.
For what projects/services did your company hire ReloadUX?
We initially hired ReloadUX to transform our website into a PWA.
What were your goals for this project?
We were hoping to not only redesign our website to make it a more pleasant experience, but to also make it more responsive on mobile browsers.
How did you select this vendor?
We used Clutch to find qualified companies that could help, and eventually narrowed it down to three and chose ReloadUX.
Describe the project in detail.
The first stage was a kickoff involving internal stakeholders. We had a 5-day workshop where we tried to understand the challenges around the UX and potential challenges. We also collected customers and companies that we wanted to be part of this user research project.
After the kickoff, they conducted stakeholder interviews. In the months after that, they conducted interviews with different companies and users. They then collected this data to design the UI & UX that suited the end users, and went onwards with development.
What was the team composition?
There were 6 members in the kickoff team including business analysts and researchers. The development and design team consisted of 4 people.
Can you share any outcomes from the project that demonstrate progress or success?
The new design was met with unanimous applaud be it customers or internal stakeholders. Our page speeds also improved drastically.
How effective was the workflow between your team and theirs?
It was very efficient and specialized Project Management tools like Jira, Giithub, and Project Wikis were used to ensure complete transparency as well as on time and on budget delivery.
What did you find most impressive about this company?
They were extremely patient when it came to understanding our demands and requirements, and were quick when it came to learning how we operated and how we wanted things done. Everything we wanted (and more) was done without a fuss and the end results were far better than we were expecting.
Are there any areas for improvement?
They were exceptional throughout the 4 months of our engagement. We are very pleased to have worked with them.
the project
UI/UX Design for Marketing Lead Management System
"They handled all our queries and responded to us on time."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CTO of a game development company which makes high-profile web, desktop, and mobile applications. Our marketing team was handling all of our leads manually, and a lot of them were getting lost, so we decided to build a lead management system.
For what projects/services did your company hire ReloadUX?
We needed them to design the UI/UX of our lead management system.
What were your goals for this project?
We wanted a user-friendly and powerful interface with simple workflows for our marketing team.
How did you select this vendor?
One of our partners had already worked with them and recommended their work. We contacted ReloadUX and reviewed their portfolio, then chose them.
Describe the project in detail.
They designed the UI/UX for our lead management system.
What was the team composition?
We worked with UI/UX designers, researchers, and frontend developers.
Can you share any outcomes from the project that demonstrate progress or success?
Our marketing team is now managing all of the leads properly, which has increased their productivity. Our management is really happy with the results of the system.
How effective was the workflow between your team and theirs?
Their workflows are effective and transparent. They gave us weekly reports on the project. Their project manager ensured that they delivered the project on time, and we could see their progress through their tools.
What did you find most impressive about this company?
They handled all our queries and responded to us on time.
Are there any areas for improvement?
I think the cost they are charging is a bit high.
the project
UI/UX Design for iOS Mobile Application
"Working with their design team was a pleasure."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Our cognitive SaaS platform distills news and social media into actionable triggers for sales reps. We provide digital insights about companies and DISC analysis for more than 500 million decision-makers. I'm the marketing manager.
For what projects/services did your company hire ReloadUX?
We wanted to redesign our mobile application with simple workflows and great UX so that our users get the required insights with just a few clicks.
What were your goals for this project?
We needed to build a mobile interface that presented insights and information in an efficient way.
How did you select this vendor?
One of their business development executives reached out to us, so we scheduled a call and gave them a trial project to gauge their expertise. After seeing the results, we selected them.
Describe the project in detail.
They built a mobile application with a simple yet powerful interface, which attracts users and delivers a brilliant experience.
What was the team composition?
The team included UI/UX designers, researchers, and a project manager.
Can you share any outcomes from the project that demonstrate progress or success?
They delivered the requested results. Our application is available on the App Store, and users are happy with its UX and workflow. We were happy with the outcome
How effective was the workflow between your team and theirs?
Their workflow was streamlined. Their team even visited us to discuss the project. Both teams worked together well to complete the project on time.
What did you find most impressive about this company?
Working with their design team was a pleasure. Their ideas were impressive, and they used the most advanced tools and methods to build a strong UI/UX for the application.
Are there any areas for improvement?
I don't think there were any.
the project
UI/UX Design for E-Commerce Mobile App
“They have taken the time to understand our requirements and present new ideas.”
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I’m the head of digital marketing at a leading furniture company in Pakistan.
For what projects/services did your company hire ReloadUX?
My company hired ReloadUX for UI/UX app design services.
What were your goals for this project?
We wanted to build a mobile e-commerce app that would enable our customers to buy furniture quickly and easily, and we needed to outsource the design work. We wanted an intuitive, user-friendly design with more straightforward workflows that would help us to increase our business.
How did you select this vendor?
ReloadUX emailed my company. After evaluating their portfolio, we decided to hire them.
Describe the project in detail.
ReloadUX has provided UI/UX design services.
What was the team composition?
My team has engaged with their UI/UX designers and researchers.
Can you share any outcomes from the project that demonstrate progress or success?
Development is underway, but initial user feedback has been positive. My company is pleased with the design’s refreshed look and streamlined workflows.
How effective was the workflow between your team and theirs?
ReloadUX has managed the project well. They have taken the time to understand our requirements and present new ideas. Results have been great.
What did you find most impressive about this company?
The team has been responsive to our feedback, and the designers have been quick to answer our questions and inquiries. We are highly satisfied with the work they have done for us.
Are there any areas for improvement?
We have seen no areas for improvement in our project.
the project
Web & Mobile Redesign for Lead Management System
"In our experience, they were brilliant."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Marketing manager of a Localization firm. We provide Transparent, Intuitive and Cost-effective translation services to our customers across the globe.
For what projects/services did your company hire ReloadUX?
We worked with ReloadUX to redesign our digital footprint
What were your goals for this project?
We wanted increase customer base by adding a fresh perspective to our web and mobile apps.
How did you select this vendor?
We consulted with partner companies and heard very positive things about ReloadUX, so we went ahead with them. I’m glad we did.
Describe the project in detail.
They provided us with end to end UI/UX services; they conducted User Research, Designed User Interface and experience, and Conducted Usability Testing and UX audit. This was done for both our mobile and web presence.
What was the team composition?
There were 5 team members including one Project Manager.
Can you share any outcomes from the project that demonstrate progress or success?
Thanks to the work we did with Reload, we were able to reinvigorate our online presence. Our visitors and clients reported a much more pleasant experience and we were very happy with the results.
How effective was the workflow between your team and theirs?
Simply put, it was seamless. We were always kept well informed, and well up to date on the status of the work. The project was delivered on time.
What did you find most impressive about this company?
Their project management skills.
Are there any areas for improvement?
In our experience, they were brilliant.
Customers and internal stakeholders alike universally approved of the new designs, and page speeds also improved notably. With their quick grasp of internal operations and expectations, ReloadUX was able to go above and beyond in their final delivery. They were transparent, on time, and on budget.