Rainstream Technologies

BACKGROUND

Please describe your company and your position there.

212 Creative is a digital marketing agency and I am a partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

We hired Rainstreamweb to develop a complex WordPress plugin for a directory website. Our goal was to contain all customization for this directory within a single plugin.

SOLUTION

How did you select this vendor and what were the deciding factors?

I worked with Mehul on a previous smaller project and I was confident that he could deliver what we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project was a custom WordPress plugin using PHP, jQuery, JavaScript, and CSS3, Google Maps API. This required extensive customization of WordPress and WooCommerce to deliver a searchable directory in a very specific niche.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Mehul and the lead developer for the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project was delivered as specified. The website functioned perfectly.

Describe their project management style, including communication tools and timeliness.

Communication was handled through Asana and Skype. We used text as well as video chats when needed.

What did you find most impressive or unique about this company?

They delivered well within budget and timeframe outlined.

Are there any areas for improvement or something they could have done differently?

Although there were some minor issues as the site was launched, Rainsteamweb stood behind their work as bugs were addressed promptly and professionally.

BACKGROUND

Please describe your company and your position there.

I am the director of this company. We are an online search directory for nurseries, schools, colleges, and universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

We hired Rainstreamweb for our new project nurseriesandschools.org. The challenge was to build the existing WordPress website because WordPress was not scalable to add new features and the site was becoming slower and slower every time we add new features or data.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was googling for a local digital agency in the UK so that I can catch up with them from time to time but they were all very expensive. One of my friends suggested Rainstreamweb and I talked to Mehul and feel very confident working with him and his young and talented team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The solution Rainstreamweb provided was to rebuild the existing WordPress website from scratch using the latest technologies like Laravel which is more stable and scalable. The project was finished and live before the deadline and I am very happy with the new website, it's very stable and fast now. I am still working with Rainstreamweb to add more and more features to my website.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the core team, including:

• a project manager
• a designer
• 2 senior developers

Other resources would come and go depending on the project's needs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was finished and live before the deadline and I am very happy with the new website, it's very stable and fast now. I am still working with Rainstreamweb to add more and more features to my website.

Describe their project management style, including communication tools and timeliness.

The project management was great, especially compared to other vendors we've worked with. They regularly met deadlines, and we never had unexpected turnovers. We communicated through Skype, Jira, and GitHub.

What did you find most impressive or unique about this company?

We had direct access to the whole team, which made it easier to communicate our ideas. Things can be lost in translation if you're only talking to a project manager.

Are there any areas for improvement or something they could have done differently?

While the quality of work was great, they could have been more diligent about documentation. I've told the project manager, and their team is working on this, now.