Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I appreciate is that the staff turnover is very low. We are still working with the same people that started out with us 4 years ago. Typically, when working with outsourced development, we will be working with different people from week to week which leads to a lot of wasted time. Railwaymen provided consistent and fantastic talent, superior even to our local developers.
We design our own products and then Railwaymen takes care of the development. In that respect, they've done a fantastic job of matching our designs. Everything built by Railwaymen has been responsive and persistent from a maintenance point of view. We are still using code written by Railwaymen 4 years ago.
How did Railwaymen perform from a project management standpoint?
With all custom development, there will always be another feature to be added, a bug discovered, and so on. Railwaymen stayed within budget and schedule. They are also extremely responsive, considering that the company is based in Poland.
What did you find most impressive about Railwaymen?
Railwaymen assigns product managers who keep meticulous records of every single story or topic we've worked on, the hours spent on it. There has never been a moment of confusion around the billing we receive. Things have become better and better. Before, the work used to be broken down by the hour, which meant that there could be a little fluff. Considering Railwaymen's rates, that didn't really matter. But now, we are doing billing on a 15-minute basis. They are also up to date with the newest tech which is great.
I have been personally working with Railwaymen since 2012. I’ve brought them multiple projects and have had multiple companies using them. I love the company and I bring projects to them whenever I can.
Are there any areas Railwaymen could improve?
I have nothing but glowing reviews for Railwaymen. There will always be small issues here and there, but nothing that would be a deal-breaker.