Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
We’ve just achieved our initial milestones. Our development cycle is longer due to our hardware product. Railwaymen got us through the launch in the App Store with a fully functioning product in April 2017. We’re going through manufacturing and our first SDK implementations now, which they’re supporting.
We’ve designed a unique experience, so from an architecture standpoint, they do a good job. They integrated a number of other services like Twilio, SendGrid, and a few other APIs. If you plug into our device in real-time, you get either an email or SMS. They’ve done a good job handling those API integrations. We’ve had feedback that the app looks great and the experience is unique. A lot of the work is happening in the background, and they’ve delivered quickly.
How did Railwaymen perform from a project management standpoint?
They communicate well. Working with an offshore development firm, communication is probably the central thing. They’re good at doing background research, documenting their work, setting the scope, and developing sprints. They do a good job of communicating what they’re working on and what they plan to do in the future. They use MasterTask in-house as their project management and software tool. We’re using Slack, phone, and email for communication.
What did you find most impressive about Railwaymen?
They do a good job with sharing, researching, and documenting their findings. We’re trying to build new things, and they bring a good perspective of what’s possible and feasible. They offer the right processes to get us to our end goal and suggest the proper steps for development. They also communicate succinctly.
Are there any areas Railwaymen could improve?
No, we work on a monthly basis, and they keep us apprised of what kind of hours they’ve booked. They could let us know that more frequently, but they do a good job overall.