Radiansys Inc

BACKGROUND

Introduce your business and what you do there.

We’re a logistics startup that started in 2018. Our platform is a marketplace for players in the logistics sector. It allows shippers and carriers to perform transactions. I’m the CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radiansys Inc?

We wanted some outsourcing work done because we didn’t want to hire any engineers at that point. They provided us with resources for frontend and backend work and iOS and Android development.

SOLUTION

What was the scope of their involvement?

First, the engineer would work with the project manager to go over the design cycle. Once the requirements were clear, we would go about our sprint planning and executing on that project’s assignment. After that, we would have the design and development phase. The development phase included multiple two-week sprints before we pushed everything to production.

What is the team composition?

Over a period of time, we’ve had 13-14 engineers at different times.

How did you come to work with Radiansys Inc?

We were searching online for agencies and reached out to a few of them. We spoke with Radiansys Inc, and we loved what they were doing with other clients. Their team walked us through their process including how they go about providing resources and their engagement model. We decided to move forward with them because of their mature process.

What is the status of this engagement?

Our engagement started at the end of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team is detail-oriented. They spend time understanding the requirements and getting clarity, unlike other organizations. From a deliverable perspective, they do a solid job at providing us with a quality product.

How did Radiansys Inc perform from a project management standpoint?

From a project management standpoint, I would give them nine out of 10. They do a great job at giving us clarity about what they’re going to do. They keep my engineering team and me honest.

What did you find most impressive about them?

I mentioned that they’re detail-oriented, but I also bring up the quality. We had some quality issues in the past, but if I compare them to other agencies, they deliver high quality. If I have an issue with production at 2 a.m., they’re able to get someone to look at it right away. They’re a phone call away.

Are there any areas they could improve?

There are some minor opportunities, but nothing that should be called out.

Do you have any advice for potential customers?

I would suggest asking that they understand the requirements and give a detailed report before the engagement even begins. I like seeing the breakdown of what’s going to be done and when it’s delivered. We want to hold each other accountable so that the engagement isn’t one-sided.

BACKGROUND

Please describe your company and your position there.

Managing Partner at Vizry Group. Management consulting firm assisting startups to fortune-ranked clients, worldwide, with a mission to vet, validate, and implement growth strategies. Supporting clients in fifteen major industries in forty-one separate markets across the globe. Re-inventing due diligence and growth models with artificial intelligence for swift strategic decisions across sell-sides and buy-sides.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radiansys Inc?

Web designing, purpose-driven landing pages, and related digital assets, critical to success in serving our global clientele, primarily in the field of digital marketing and advertising.

SOLUTION

How did you select this vendor and what were the deciding factors?

RFP proposal through our vendor and vendor-reference network. Radiansys Technologies Private Limited was selected from a pool of 10 shortlisted vendor references, and they have become a preferred vendor for 'Design and Production' at Vizry Group.

Describe the project in detail and walk through the stages of the project.

Radiansys was able to support us in all critical phases of web designing and production thereof by following our custom, and swift approach:

1. Stage 01: Discovery Session: 1-2 sessions at 60 mins each ideation table: round table for collating and brainstorming ideas stage.
2. Stage 02: Mock-ups: early concepts deliverable feedback drafts: tailing drafts from mockups final: finalizing the digital asset (primarily UI/UX, Design, and related workflow)
3. Stage 03: Production (development): compatible, yet flexible on-demand tech-stack development launch: digital assets been made go-live monitor & closure: collaborative effort to make the deliverable final.

How many resources from the vendor's team worked with you, and what were their positions?

5 personnel on any given scope (multiple SOWs):

1. Director - Operations
2. Vice President
3. Technology
4. Senior Software Engineer
5. Software Developer - Quality Assurance Specialist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Radiansys Team has proven to be a great success as a vendor relationship. Their focused approach to any scope (short-term or long-term), complementing in-demand skill-sets to a project, and on-time deliverables, are three core factors of this continued commercial success.

Success Use case: We were up against a heavy milestone of delivering 10+ digital assets (landing pages), with fresh creative designs, across a multitude of industry verticals within 30 days. Radiansys was able to not only follow our internal approach towards deliverable, but were able to deploy multiple teams and deliver back-to-back digital assets in record time, saving us at least '2X in time', and '100X in client satisfaction.

How effective was the workflow between your team and theirs?

Primary workflows are Slack, followed by on-demand Zoom and call sessions. Well, emails are kind of dated in the 'design and production' arena, but we did use them wisely throughout our relationship.

What did you find most impressive or unique about this company?

Radiansys Team is diligent in their work, superior in their work ethics, and open to constructive feedback anytime. Their ability to own the deliverable till it perfects has also been a considerable advantage for us.

Are there any areas for improvement or something they could have done differently?

I would recommend what we follow at Vizry Group - i.e. providing their hands-on personnel such as designers, developers themselves, who do the actual factory work (synonymous), a little more client exposure, front-line involvement, and ownership to build their confidence and skills.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of IT for a mid-size auto insurance company. We provide regular auto insurance and commercial auto insurance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radiansys Inc?

We wanted to modernize our distribution channel and provide different methods.

SOLUTION

What was the scope of their involvement?

We work with Radiansys on a per-project basis. Their work on this project includes web development, mobile app development, and system enhancements. We started by making a proof of concept and discussing the requirements. Additionally, we created a business specification document and worked with them to create the mockups screens. The Radiansys team worked alongside our internal team during the process.

First, they provided enhancements, and when they performed well, we assigned them to work on the next phase, which was on the app side. They work on the app and transfer it to us. The app allows users to pay for auto insurance, add or remove cars, change their address and contact details on file, and access their insurance documents. Our biggest objective is to provide a way for them to make changes and get their records independently so they won’t have to contact us. It is available on both iOS and Android. Most of our customers use iOS, but Android is easier to work with and update. 

What is the team composition?

We work with 10–15 people, including front- and backend developers, QA specialists, business analysts, and a project manager. 

How did you come to work with Radiansys Inc?

I found Radiansys at a convention when we needed help on the Java side because we had a legacy system. They’ve also helped us screen our current staff and then helped us augment our team. Later on, they helped us implement our system.

How much have you invested with them?

We’ve spent $500,000-$600,000.

What is the status of this engagement?

We started working together in November 2007, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app updates Radiansys provided have caused our iOS users to double. Although we have about 400,000 customers in total, only 50,000 were using the app before the update. After we upload the first iteration of the app, our users grew to about 125,000–150,000. Furthermore, their updates save us money because it can be expensive for us when users call us.

How did Radiansys Inc perform from a project management standpoint?

Their project management is good, and they’re always on time. Radiansys took the time to understand our requirements and delivered excellently. If we need more people, they’d add more teammates so they can meet deadlines. Alternatively, they reduce staffing if they’re on time. We use Jira, and the team also uses a Kanban board. We had daily scrum meetings and weekly checkpoints to make sure they were on the right path. Additionally, they send weekly reports with high-level executive summaries. At the end of each month, we also had integration checks. Finally, we use SharePoint, where their team can collaborate on documents.

What did you find most impressive about them?

I’m impressed that they deliver high-quality work on time and within budget. In addition, they really understand our business and our requirements. Radiansys is open and flexible when it comes to changes, and they can work closely with our internal team.

Are there any areas they could improve?

They have an outstanding team, but they need to be prepared for when resources leave.

Do you have any advice for potential customers?

Make sure your requirements are strong before you start working with Radiansys. Additionally, always have a discovery phase before moving onto the development phase.

BACKGROUND

Please describe your company and your position there.

I'm the Sr. Engineering Manager at online media monitoring company, which provides software as a service solution platform. We are headquartered in San Francisco and have offices in 25 countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radiansys Inc, and what were your goals?

We were looking for a vendor to extend our software development team, which can help us build quality software solutions and support on-shore/off-share model.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to multiple vendors to meet our engineering and development needs, we shortlisted top 3 vendors based on their experience, cost and solution. Radiansys stood out among other vendors, we are happy that we made the right decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Radiansys worked with to design and develop a Node and React based Social engagement and PR management solution. We have shared our BRD's with the team, working in Agile and have been following 3 weeks sprint, with discovery workshop, CRP. Radiansys has been consistently delivering quality product on a timely manner.

How many people from the vendor's team worked with you, and what were their positions?

The Radiansys team has 12+ resources working on our project, including PM, full-stack engineers, QA engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are able to deliver products with required time and within budget. We are following agile methodologies, we receive regular project updates from Radiansys. They developed a high-quality product on time, and I consider the project a success. They are also transparent with their work and kept us well informed.

Describe their project management style, including communication tools and timeliness.

We are happy with their project management capabilities, following the Agile methodologies. Our team extensively uses JIRA, Zoom and Slack.

What did you find most impressive or unique about this company?

We always have direct access to their resources, They are always available whenever we need them for discussions, updates, or grooming sessions. Radiansys Inc has a qualified team that provides outstanding support and follows the best practices.

Are there any areas for improvement or something they could have done differently?

They delivered a high-quality product on time, and they are transparent throughout the engagement. There is always room for improvement, but overall, they did excellent work.

BACKGROUND

Please describe your company and your position there.

I am an Engineering Lead at a IOT based platform company in headquartered in San Francisco Bay Area, California.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Radiansys Inc, and what were your goals?

We wanted to develop a mobile and web application that allows our third party marketplace members to onboard to our platform. The application should provide a way to step by step help onboard participants with various details and privacy options.

The application requires to be built with React and NodeJS as well as provide support on IOS and Android platform. We also needed to add single sign-on with CRM marketing cloud and make sure it integrates with our OAuth based Security service. We wanted a partner who can provide full stack and mobile app development to meet our aggressive deadlines.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an experienced partner who can provide an onsite and offshore team. Radiansys stood out with the strength of their skills and capacity. Although, we searched online for companies and shortlisted a few of them. However, After interviewing them, we chose this vendor based on their past projects, design skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had our initiation presentation about what they can help us as per our project OKR's and KPI's. We provided their team with wireframes and BRD. We followed agile development where they participated in fast development and met our MVP in first few weeks. One of the key deliverable was a ReactJS and NodeJS based web application and that uses rest api to connect to our backend.

They constantly incorporated our feedback and delivered the revised version. Before launching, we ran it through beta testing. The entire project was completed in 3.5 months which was much faster than what we anticipated.

How many resources from the vendor's team worked with you, and what were their positions?

2 Front-end (ReactJS & NodeJS) developer and 1 backend API developer (Spring Boot Microservices), 1 mobile app developer (React Native) and 1 QE

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once our project was launched, we started getting positive feedback from our partners and associates. Our paper based enrollment process which would take about a week to enroll in back and forth was reduced to few minutes which was a huge improvement for us.

Describe their project management style, including communication tools and timeliness.

Jira was used for planning. Github for source code managment Jenkins, Docker for CI/CD and containerziation Slack for team communication

What did you find most impressive or unique about this company?

The transparency and open communication impressed me a lot. The professionalism of the developers and their technical skill were USA level.

Are there any areas for improvement or something they could have done differently?

None identified during our engagement due to their top notch delivery.

BACKGROUND

Introduce your business and what you do there.

I’m CEO of an online job search marketplace. Job seekers who use our platform can create their profiles and upload their resumes, and a machine learning algorithm will match them to a job.  On the other hand, employers can post job offers, and biweekly our platform sends a list of best match candidates to them using our vetting process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Radiansys?

We were looking for someone to help us develop our platform, specifically a web portal and mobile app with AI capabilities.

SOLUTION

What was the scope of their involvement?

Radiansys is implementing our entire end-to-end software based on the business requirements we provided. They developed our application using MERN (Mongo, Express, React, and Node) stack, and to match jobs and candidates they used natural language processing and deep learning.

They developed both the candidate and employer profiles on the platform They also developed a super admin portal for us so we can monitor what’s going on. They help us implement algorithms to match any candidate with an employer.

What is the team composition?

Their team was around 6–8 people, which consists of a project manager, business analyst, UI/UX designers, full-stack engineers, and a data analyst who helped with the machine learning process.   

How did you come to work with Radiansys?

Like us, Radiansys is also headquartered in California.

How much have you invested with them?

We have spent around $100,000–$150,000.  

What is the status of this engagement?

We started working in October 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Radiansys not only developed our platform, they also tested it thoroughly before delivering it to us. They built a high-quality product on time, and I consider the project a success. They are also transparent with their work — because we are following agile methodologies, we receive regular project updates. There are times when certain tasks take longer to finish, but we are fully aware and understand that there are complexities that suddenly arise in any project.

How did Radiansys perform from a project management standpoint?

They are excellent in project management. We are using Jira for work collaboration and Slack for communication. They are always available whenever we need them for discussions, updates, or grooming sessions. 

Radiansys has a qualified team that provides outstanding support and follows the best practices. We’re very satisfied with the quality of their work, and they always met our expectations. 

Their development center is in India, but they are headquartered in the US, so I never have to adjust to a different time zone during meetings. We got a very good team at a very reasonable, offshore rate — we have the best of both worlds. 

What did you find most impressive about them?

Radiansys has the technological expertise, and they never seem to need any external help. They also have well-defined processes in place.

Are there any areas they could improve?

I’m not sure what to say because we never had any problems. They delivered a high-quality product on time, and they are transparent throughout the engagement. There is always room for improvement, but overall, they did excellent work. 

Do you have any advice for potential customers?

In general, if you want to work on any project, it always helps to have some sort of low-fidelity design or business requirements in place. If you start with just an idea, it takes a while. If you don’t have the complete business requirements in place, you need to allow some time so that their business analyst can put together a detailed scope for you. 

It also helps to work on a milestone basis, where they define certain milestones on a fixed price, so you don’t have to worry about price escalation. We work with them on a fixed price basis, and we never had a scenario where we have to overpay for any feature.