We provide dedicated offshore quality engineers and expertise to clients that need to deliver thoroughly tested code. Our proven approach combines extensive training, dedicated teams, and optimized communication protocols to quickly onboard new clients, deeply integrate with their development engineering teams, and maximize their output, quality, and speed.
To achieve this high level of quality and output, we make substantial investments in our staff, including rigorous onboarding processes, ongoing learning programs, work-life balance policies, and dedicated engineers for each client. The result is QASource’s industry-leading staff retention rates which reduce project disruption, retain legacy knowledge, and maximize productivity.
Our onboarding and training programs are second-to-none in the offshoring industry and based on real-world experience servicing customers across all industries over the last 20 years.
When we place a new engineer or team of engineers with a client, our teams are fully prepared to get to work on our clients’ projects with the knowledge, skills, and tools they need to start making an impact immediately.
Most of our clients utilize us as quality engineering subject matter experts. We get deeply involved in understanding our client’s needs and proactively addressing them.
We work hard to make our services as seamless as possible. We know how critical it is for development and quality engineers to work hand-in-hand and so we have honed inter-company communication protocols to a science.
This level of inter-company integration has significant real-world benefits. Deep trust is built between the teams. Communication overhead is reduced. Productivity is gained. Quality improves. Development cycles are sped up.
Our exceptional NPS score and long-term client retention rates prove that for over 20 years, we have led the industry in offshore quality engineering.
$25,000+
$25 - $49 / hr
1,000 - 9,999
Pleasanton, CA
Founded 2002
1 Language that we service
English
1 Locations
Pleasanton , CA
Focus
No data have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.6
/5
What Clients Have Said
QASource offers competitive pricing, fitting various budgets, with project investments ranging from $50,000 to $1 million. Clients appreciate their value for cost, flexibility, and quality of service, highlighting their ability to adapt to project needs and deliver on time.
Multiple reviews commend QASource for the quality and expertise of their team members. Clients appreciate their deep knowledge, which significantly contributes to successful project outcomes.
Comprehensive Testing Services
Clients appreciate QASource's thorough and diverse testing capabilities, including manual, automated, functional, and security testing. Their comprehensive services enhance product quality significantly.
Flexible and Adaptable
Clients highlight QASource's flexibility in adapting to changing project needs and accommodating various workflows. This adaptability helps in maintaining strong, long-term partnerships.
Effective Use of Automation
QASource's automation testing capabilities are highly regarded. Clients note significant time savings and improved test coverage, which contribute to faster development cycles and higher-quality releases.
Areas for Improvement: Onboarding Time
Some clients noted that the initial onboarding process could be quicker. However, once the team is up to speed, they perform efficiently and effectively.
Effective Communication and Responsiveness
QASource is praised for their excellent communication skills, using tools like Slack, email, and virtual meetings to stay connected with clients. Their responsiveness ensures smooth project management.
“They’re very focused on making sure that their clients have the right resources.”
Mar 13, 2018
VP of Product, Solar Software Company
Anonymous
Information technology
San Francisco, California
11-50 Employees
Phone Interview
Verified
QASource provides QA and testing services to a tech startup, first analyzing the companies existing processes and then formulating a QA strategy and focusing on automation.
The processes they introduced have significantly improved the company’s testing procedures, leading to a 30% decrease in bugs in the production platform. The team is extremely flexible, working hard at all times, and ensuring all reports are informative and insightful.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the VP of product for a cleantech startup that does solar financing software. We’re working to provide solar to homeowners. Our software allows contractors to fulfill financing for potential solar owners.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with QASource?
We had limited resources as a startup. The product team I run includes QA. We had our QA done internally, but we wanted to be able to scale quickly to move that function to another team, while for a company with more management experience.
SOLUTION
What was the scope of their involvement?
We didn’t have very much formalized testing written down. We were also moving away from our finance testing system. We had very minimal automation, particularly in the frontend of our application. They came in and analyzed that and started things from the very beginning.
What is the team composition?
We started with two QA team members and half a management resource. We now have one technical support resource.
How did you come to work with QASource?
We looked at a few different companies. We believed QASource would be able to provide people who could do functional QA, as well as provide a strategy for building out the automation and general QA strategy.
How much have you invested in them?
The yearly fee is around $65,000.
What is the status of this engagement?
We began working with them in September 2017 and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We track the number of bugs per month in our production platform that’s live for customers. It started dropping almost immediately after our engagement began and is now down about 30% since then.
How did QASource perform from a project management standpoint?
It’s one of their best skills. They’re very communicative and always give updates so we know what they are working on. They send us a monthly report that gives us a lot of insight into how the application is doing and have helped us prioritize the QA roadmap. They’re always coming up with new ways to analyze the project, the data, and continue reporting on those items.
They picked up using all the tools we use internally, mainly Slack and Jira. We haven’t experienced many language barrier problems—they’re easy to communicate with. When it comes to the time difference, during the training they switched their schedule to ensure there was a lot more overlap time. Now, we have meetings as needed that work for our schedule. It is nice to have people testing throughout the night because when we come in, there’s a lot of information to work on.
What did you find most impressive about them?
They’re very focused on making sure that their clients have the right resources and backup team members that are fully trained on our system. We know that no matter what is happening, we can rely on them.
Are there any areas they could improve?
There is always some ramp-up time, but they do a very good job of really learning everything. They could try to shorten the learning period or start working a little earlier.
Do you have any advice for potential customers?
Have as many of your needs as possible planned out, for example, in terms of laying out exact steps for onboarding.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Engineering Extension, QA, and Dev for Global Solutions Firm
Application Testing
$1,000,000 to $9,999,999
Jan. 2005 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re easy to work with and have amazing talent and work ethic. Anything I need, I can get from them.”
Mar 9, 2018
Vice President of Global Technical Services, Global Solutions Firm
Anonymous
IT Services
Los Angeles, California
10,001+ Employees
Phone Interview
Verified
For over a decade, QASource has supplemented internal engineering projects or led their own with a team of approximately 30. Responsibilities include QA, design work, and IT support.
QASource is dedicated to the success of their projects, often working overtime to deliver high-quality products on time. They have vast and consistent resources, a rarity for offshore agencies. Extensive training and a customer-centric approach furthers this successful, long-term engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the vice president of global technical services for a global solutions firm. We help our customers become more productive and efficient through specialized technology solutions.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with QASource?
We needed offshore implementation support. Our local team works directly with the clients, but we needed to do a lot of the more complex and time-consuming work offshore.
SOLUTION
What was the scope of their involvement?
When we first partnered, QASource’s engineering team mainly did maintenance for our products. Now, they either supplement existing project teams or build products on their own. At any given time, their team is probably working on 10–15 projects. They work with our business analyst and Scrum master to do the analysis and design work, development, QA, and release of the functional feature or product.
I’ve also used them for IT support, like database maintenance—they’re a multi-faceted organization. They work in .NET, Java, PHP, and all of the new mobile technologies like Swift and React Native.
What is the team composition?
They provide about 30 team members, consisting of engineers, developers, and QA specialists. They also have database administrator assistants and IT specialists if I need them.
How did you come to work with QASource?
I’d worked with them in a previous position. They have great resources, which is hard to find in offshore companies.
How much have you invested with them?
We spend between $500,000–$1.5 million a year.
What is the status of this engagement?
We started working together 12 years ago.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They deliver 90%–100% of the time and feel like a part of our team. If they say they'll do something, it's delivered on time and always high-quality work. They’ll even stay late or work on the weekend to get things finished on time; they enjoy doing it and never complain.
How did QASource perform from a project management standpoint?
They're well-experienced in running projects. They have their own system, but when they work with me, they use our Scrum project management. We give them access to it, and they log their time in there. When they're managing projects, they use Jira. They do the production management. We meet in-person at least once a year.
What did you find most impressive about them?
QASource cares about our company and its success. Their main objective is to satisfy their clients’ needs, so they’re more than willing to hear constructive criticism. If a certain resource isn’t working well, they’ll immediately take them off the project and bring someone else on that I choose.
They put their employees through an intensive training program, which includes English skills. I’ve worked with the same people since we partnered 12 years ago, and that consistency is one of the main reasons I’ve stayed with them.
Are there any areas they could improve?
No. Every time I have an issue, they’re prepared with a solution. Recently, we needed some shift work, and they were happy to work through the night. They’re easy to work with and have amazing talent and work ethic. Anything I need, I can get from them.
Do you have any advice for potential customers?
Treat them as part of your team and not just an outsourcer. Have open communication with everyone in the organization. If you need to introduce new technology, they’re great at training engineers to use it.
RATINGS
5.0
"I love working with them. The management team is fantastic."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I recommend them all the time.
Application & Security Testing for Software Consulting Co
"The quality and expertise of the resources assigned to the project were impressive."
Mar 14, 2024
Technical Solutions Manager, Software Consulting Company
Jennifer Kline
Consulting
Loveland, Colorado
11-50 Employees
Online Review
Verified
A software consulting company hired QASource for application and security testing. The team's tasks included functional coding tests, code stabilization, DevOps, and data migration, among others.
QASource's work reduced bugs found by testing and stabilized the features' coding. QASource was collaborative, responsive via virtual meetings and email, and understanding. The client also praised the team's quality, engaged approach, and expertise throughout their team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Technical Solutions Manager of a software consulting company
Describe what your company does in a single sentence.
Business Continuity Software and Consulting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire QASource to accomplish?
Next application version testing
Next application development
Security testing
SOLUTION
How did you find QASource?
Online Search
Why did you select QASource over others?
Pricing fit our budget
How many teammates from QASource were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Functional testing of completed code, code stabilization, integration and dependency development and testing, current client data migration, security testing, dev ops
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduced issues found by testing in code stabilized functions or features.
Percent issues resolved when compared to total by function.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Overall project management was a collaboration, lead by us, the customer. They were responsive and drove the discussion to understanding.
What was your primary form of communication with QASource?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The quality and expertise of the resources assigned to the project were impressive.
Their willingness to engage, learn and understand the product was what we needed to reduce our time to market.
Are there any areas for improvement or something QASource could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Functional & Regression Testing for Life Sciences Educ Firm
Application Testing
Confidential
Oct. 2021 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
"The team consistently produces high-quality results and is adept at scaling up quickly."
Mar 17, 2023
Quality Lead, ACTO
Sai Kodavatiganti
Other Industry
Toronto, Ontario
51-200 Employees
Online Review
QASource helps a life sciences education platform with their functional and regression testing needs. They ensure that the client's product meets quality standards. They also do documentation and reporting.
The client is happy with QASource's services. They've delivered all requirements on time and followed clear project schedules and deadlines. The team facilitates regular check-ins to ensure everyone is on the same page, and they address any issues promptly. Overall, the engagement is successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Quality Lead of ACTO
Describe what your company does in a single sentence.
ACTO helps Life Sciences organizations educate and engage learners through unified touchpoints and journeys to reduce risk, improve efficiency, and boost effectiveness.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire QASource to accomplish?
Function and Regression testing
SOLUTION
How did you find QASource?
Referral
Why did you select QASource over others?
Great culture fit
Good value for cost
Company values aligned
What was the size of QASource’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The QA team is responsible for ensuring that a product meets quality standards before it is released to the market. Documenting and reporting.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Percentage of lesser bugs found on Production
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the team was able to deliver all items on time for the project. They had a well-planned project schedule with clear deadlines and task assignments. They also had regular check-ins and status updates to ensure that everyone was on track and that any potential issues were addressed in a timely manner. When unexpected changes or obstacles arose, the team was able to quickly adapt and adjust their plan to ensure that they could still meet their deadlines.
What was your primary form of communication with QASource?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
The team consistently produces high-quality results and is adept at scaling up quickly to meet client's evolving needs. They are committed to meeting deadlines and maintaining clear communication across multiple channels throughout the project lifecycle. Their work ethic is impressive, and they exhibit a strong sense of diligence and dedication to their tasks.
In short, this team has demonstrated an ability to deliver excellent results while maintaining a professional and hardworking attitude.
Are there any areas for improvement or something QASource could have done differently?
No, the team was responsive to our concerns and worked diligently to address these issues in a timely manner.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
